Corrupted message causing a huge number of transaction logs

Hello All
We have a SBS 2011 client and one user is having an issue with a single message being unable to synchronize with the server.
This message attempts to get synchronized with the server every minute but fails and gets listed on the Sync issues folder as per the below listed message.
8:19:57 Error synchronizing message 'Palm Beach - Updated Lease Plan'
8:19:57                 
 [8004010B-501-480-324]
8:19:57                 
 The client operation failed.
8:19:57                 
 Microsoft Exchange Information Store
8:19:57                 
 For more information on this failure, click the URL below:
8:19:57                 
 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8004010b-501-480-324
8:19:57 Moved a message that failed synchronization to 'Local Failures'. Message subject -> 'Palm Beach - Updated Lease Plan'. You can view this message in your offline folder file only.
There were over 2 GB of the same message on the local failure folder so I have deleted all of those messages and currently there is no similar message on the local failure folder but the sync issues folder still reports a sync failure.
Because of this reason transaction logs getting generated in massive numbers so I had to enable circular logging to make sure disk space is not fully consumed by transaction logs.
I have search everywhere on this user’s mailbox but is unable to locate this message in question. Also this is not on the message queue on the exchange server as well.
How can I locate this message and remove it?
Thanks,
Dhanushka

Hi Dhanushka,
Sorry for my interrupting.
Would you please let me confirm whether the sync issue persists when user log on OWA?
Please refer to the following similar thread and check if can help you.
Synchronize
error for Outlook 2007
Error
synchronizing message
Regarding to 10030 and 10031, please refer to the following KB.
The Microsoft Exchange Information Store service crashes
occasionally when a folder view is corrupted on an Exchange Server 2010 mailbox server
If anything I misunderstand, please don’t hesitate to let me know. Meanwhile, please provide the complete event
message.
Hope this helps.
Best regards,
Justin Gu

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