Corrupted Outlook Express--need to uninstall but how???

Earthlink support tells me my Outlook Express 5.0.6 is corrupted (I can receive but not send email.) Their solution is to uninstall and then re-install Outlook Express. I cannot find info on how to uninstall. Can anyone help?

Hi, kukaber -
Welcome to Apple's Discussions.
If you do want to try replacing Outlook Express, you can download a fresh copy from Microsoft's Mactopia site, here -
http://www.microsoft.com/mac/downloads.aspx
To get rid of the old copy, just drag the folder containing it to the Trash. This will normally not get rid of your email archives, which are usually kept here - (hard drive) >> Documents >> Microsoft User Data >> Identities. There is a separate folder in the Identities folder for each account; the original default one is named Main Identity.
Note - if you originally had a v. 4 version of Outlook Express on the drive, your email archives may be in the program's folder, rather than in the Documents folder. Verify that they are not there before trashing that folder.
Sometimes a prefs file or cache file can get damaged and cause a program to malfunction. The solution for that is to throw those files away, then restart the machine.
Outlook Express uses two prefs files - a global one named Outlook Express Prefs which is located in the Preferences folder in System Folder; and one named Preferences which is located in each account folder in the Identities folder.
Outlook Express uses one cache file, which is named OE Cache.waf and can be found in the MS Internet Cache folder in the Preferences folder in System Folder.

Similar Messages

  • HT1926 I have an HP, Windows 7.  Computor says my itunes has been corrupted and I need to reinstall.  How do I do that?

    I have an hp w Windows 7  Computor says that my itunes has been corrupted and I need to reinstall.  How do I do this?

    Let's try a repair install of iTunes first.
    Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
    Can you launch your iTunes now?

  • Adobe InDesign CS5 needs plugs ins, but how?   Adobe InDesign CS6 won't open says OS problem.  Adobe upgrade site crashes on me. ?

    Adobe InDesign CS5 needs plugs ins, but how?   Adobe InDesign CS6 won't open says OS problem.  Adobe upgrade site crashes on me.

    You might ask in InDesign to learn how to install plugins
    >says OS problem
    What IS your operating system, and which exact version?
    Is the link below where you are starting for upgrades?
    All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

  • Need help recovering corrupted outlook express address book

    So my dad's address book won't open. First, outlook express says that the address book isn't installed properly, and then that the address book file is corrupted. It has important business contacts, so its imperative that I save the data.
    How can I get into the file? I can open it in notepad and I see a lot of the text, but its mostly names and I can't find any email addresses. Any help would be greatly appreciated.

    Certainly you can.
    Use Desktop Manager > Sync. 
    Setup Outlook Express to sync with your device in Desktop Manager > Sync > Confgure. Find and select Outlook Express as the sync partner to your BlackBerry handheld address book.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Am a complete novice, have downloaded Mackeeper to do a speediest.  I need to uninstall but don't know whether it has encrypted any files.

    I am a complete novice, and I have downloaded MacKeeper.   I need to uninstall it.   I have only checked my Mac speed on it and have done nothing else.   Is there a complete idiots guide.   I don't know if any files have been encrypted on it.

    Do not run MacKeeper again!  It's tantamount to maleware and does more harm than good.
    See this User Tip for more info and links to how to remove it: Do not install MacKeeper
    OT

  • Sent contacts from outlook express to my ipad but I can't find them.  Where are they?

    My laptop says that it has synced my Outlook Express contacts to my Ipad via a USB link.  I can't find them.  Where would they be?

    Hey Rabsalom,
    Welcome to Apple Support Communities! If you're experiencing issues syncing your contacts to your iPad with iTunes for Windows via USB, this article can help:
    iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
    http://support.apple.com/kb/HT1692
    Have a good one,
    David

  • TS1702 Ipod Touch, V2.  Hangs on start-up, from the reboot, does not go beyond the apple logo.  Not recognized in ITunes.  I'd know I need to restore, but how do I get it recognized in ITunes?

    My IPod Touch hangs on startup, doesn't go beyond the apple logo.  Tried the reboot, doesn't help. 
    I'm thinking I need to restore the system, but it isn't recognized in ITunes either.
    How do I force it to be recognized?

    - See if placing the iPod in Recovery mode will allow the restore.
    - Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If you can't fully turn the iPod off, then let the battery fully drain. After charging for at least an hour try again.

  • Need to uninstall but... Windows won't boot.....

    I have Acrobat Pro 8.0 and Windows Vista will not boot so it looks like a reformat is inevitable.
    What procedure do I use to uninstall so I can reinstall after Vista is reloaded? I'm pretty sure that I'll be able to take out the existing drive and copy some files off of it if needed.
    Thanks!

    I wasn't sure if there was a key file or something that I could copy off of the existing drive to the new drive and reinstall Acrobat Pro 8.0 from the disk and have the program stay unlocked. OR I was wondering if there was a separate app that I could run on the folder after copying it to a good drive,that would uninstall the key.
    If all I have to do is call Customer Service then that's fine but before I completely destroy the existing drive I don't want to be out of the exorbent amount of money that this program costs.

  • Have multiple users in home - all were purchased on my account need to segregate but how?

    Running Mac OSx attached to Itunes account...wife and children each have devices - phones, ipads, ipods, ect.
    Need to segregate accounts so each child has separate and want to provide home sharing...how?

    Hey scotttrent,
    Thanks for using Apple Support Communities.
    iTunes: How to set up an Apple ID within iTunes
    http://support.apple.com/kb/ht2731
    iOS: Setting up Home Sharing on your iOS device
    http://support.apple.com/kb/ht4557
    Have a nice day,
    Mario

  • Need OS update but how can I access it?

    How do I update OS on Macbook Pro when the trackpad is not working? Apparently there is a possible fix on the update.

    If you cannot physically click the Trackpad, your battery may be swelling and causing that. Get it fixed, now.
    If it just doesn't work, but physically can be clicked, try booting into Safe Mode and see what happens: http://support.apple.com/kb/HT1564
    If the Mouse doesn't work, either, you've got something causing the problem which an Update is not likely to fix.

  • I used trial of CS, and now need to purchase, but how?

    Hi All,
    As a newbie to CS et al I am finding things a little confusing so would appreciate some clarity.
    I used the trial, havent used CS for a couple of months, need to use it now and want to convert trial to purchase but all the 'cloud' noise is making things cloudy for me.
    Completely acknowledge I may be totally stupid and missing something really simple ...... but help!
    T

    For CS now available CS6 perpetual license, or go to CC subscription.

  • Saved in .png formant and now need to edit, but how?

    Hi all,
    I created a logo/picture and saved it as a png, but now it seems I can edit it. Is there anyway to edit a already saved .png file created in illustrator CS4?
    Thanks,
    nyfdmkt

    If you also saved the file then you should have aversion with the .ai extension somewhere. Otherwise you have a rastered image file you have to edit in Photoshop or Fireworks. which i not what you want.
    Always save the ai file even if you are exporting to png.

  • IMEI: Unknown ICCID: Unknown need to restore but how?

    My Iphone 3GS is displaying a message IMEI: Unknown ICCID: Unknown and will not allow me to get past the lock screen on the phone. I also have a message that says that I have to restore through Itunes but when I plug the phone in Itunes cannot access the phone b/c of my password protection. I only have the option to make emergency calls and have no option to unlock the phone. I have tried multiple resets and have removed and replaced the sim card. What do I do?

    You're welcome.
    If you can't force the phone into recovery mode you can try DFU mode:
    1. Close iTunes.
    2. Connect your iPhone to your computer and then launch iTunes.
    3. Turn your iPhone off (hold down the power button at the top of the iPhone).
    4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
    5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
    6. Hit the OK message that should popup to restore your phone.
    Bear in mind, you could very well have suffered a hardware failure. IMEI & ICCID unknown are indicative of a hardware failure. You will not be able to restore your phone if, in fact, it has suffered a hardware failure. Your next step would be to make an appointment at an Apple store.

  • I need to make outlook express repair. How to realize it?

    I have recently lost my general outlook express folders. I try to open them but oe says they are corrupted.

    Outlook Express Repair Toolbox is a Microsoft Outlook Express DBX repair tool that restores data from *.DBX Microsoft Outlook Express files.
    Main capabilities of the Microsoft Outlook Express inbox repair tool include:
    > Restore information from *. DBX files for Outlook Express 5, 5.5, 6
    > Batch restoration mode for *.dbx files
    > Compatible with Windows 98, NT 4.0, 2000, Me, XP, Vista and Windows 7
    Source: http://www.outlookexpress.repairtoolbox.com/

  • I have windows vista. i downloaded firefox - now I need to uninstall and I cant seem to be able to. how do I uninstall and go back to windows 9 like I was befo

    I list my pets on petfinders. it came up that my edition of windows exlorer 9 would not work and to go wtih firefox. I downloaded firefox and now it wont work and I need to uninstall but cant seem to be able to- how do I uninstall so can go with the windows version

    The uninstall instructions for Firefox are here
    *[[Uninstall Firefox from your computer]]
    However <s>Firefox is obviously working, and </s>it does no harm to have more than one browser on a computer. In fact it can be a distinct advantage. For instance it allows you to use the alternative browser if the primary one has a fault.
    Maybe what you are in fact trying to do is to set Internet Explorer (IE) as the default browser again, so that for instance the IE icons appear on some files and links. You can do that from IE
    * see http://windows.microsoft.com/en-GB/internet-explorer/make-ie-default-browser#ie=ie-10
    * if you do; or do NOT, want Firefox as the default browser also note the information here [[How to make web links open in Firefox by default]]

Maybe you are looking for

  • Remote wldeploy

    I'm trying to write an Ant script that will deploy a few JAR files to a remote WebLogic server. Application (Amdocs CRM) is an exploded EAR and is deployed to my administration server, stage is not used, there are no deployment plans defined. I'm usi

  • Installing SQL 2012 BI on a server with Exchange 2010

    I would like to create a new SBS-type network ... and I know that SBS2011 is dead, so I am looking at moving into the new Server 2012 world.  I understand that Server 2012 Essentials has some really nice management and remote-access capabilities. I d

  • How can I reuse the BC4J database connection?

    How can I reuse the BC4J database connection? I want to use the application module connection without opening another in a custom code. At this level I can’t access de ADF code, that’s why I can’t get the DBConnection from the application modul

  • I have to make my ejb's BMP

    Hi, In my bean implementations I have to extract certain fields from finder methods to put them in to ejb-ql's (I want to use CMP). eg; findByProductDefinitionAndRetrievalDate( ProductDefinition productDefinition, Calendar retrievalDate ) in this fin

  • Install error 0008

    Hello, I'm using os 2.0.0.7971, everytime I'm trying to install Android Apps (for example taptu) I get the Install Error 0008. The App will appear at the Homescreen and I can start it but nothing happens. Only a Black Screen is showing with the Messa