Corrupted photo files in emails in iPhone and iPad

Wonder if anyone is having a similar problem. 
My wife and I each have a Gmail account.  The setup is that mail goes to an iPhone and a MacBook Air for me and an iPhone, an iPad and a MacBook Pro for my wife.
When we receive some emails with photo attachments (the sender's email account is irrelevant, as it happens across various platforms) and open them in either the iPhone or iPad, the photo file is often corrupted. However, when we open the same email file in either laptop, the photo is fine.  In addition, if we go to the email stored in the Gmail server (All Mail), the attachment is not corrupted.  I can access the email in the Gmail serve, find the photo file to be OK, forward it and end up with the same result - OK on the laptop, corrupted on the iPhone.
We have talked with the Apple help desk at a couple of stores and they feel that the issue may be caused by different servers being used by Google - i.e., one for mobile devices and one for non-mobile.  Neither help desk person had come across this issue.
The thesis put forth after posting this issue in a Gmail forum is that the mobile device client is the problem, since the computer based clients work fine and display the files in the messages correctly.Therefore, the mobile client concerned either isn't downloading properly or it can't display correctly.
Anyone else having this issue?

iPhone. Sorry.

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