Cost of app . iTunes store costed me twice for an single app

I have downloaded what's app messenger . Initially it 60rupees was debited from account and after two days 55 rupees was debited without any download whereas the cost of the app mentioned was 55 rupees . I don't get why they withdrew twice and not the mentioned amount in iTunes

When you add or change the credit card on your account then you will probably get a small temporary holding charge to check that the card is valid and that it's active - it should disappear from your card within a few days or so : store holding charge.

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HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

Why have I been extra charged for an app and have been billed twice for the same app?

We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Unauthorized charges on the app store! charging twice for the same app!

hi good night! misappropriation! two charges of the same application! check please! att .. Fabio

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

TS3297 the itunes store charged me twice for the same purchase! $9.99 too! I certainly don't want two copies of the same movie- what do I do?

see above and please help! What a waste of a $20 giftcard!

You need to contact iTunes Store support they are only available via email support and request a refund for a duplicate purchase. Use the following link:
https://expresslane.apple.com/Issues.action
Select the relevant categories and you should be able to create an email case and be contacted back within about 24 hours or so.

HT4009 Itunes charged me twice for the same app. I wish to buy angry birds seasons hd and angry birds rio hd. both for ipad. and you charged 2 times for a.b. seasons hd.

Itunes charged me twice for the same app. I wish to buy angry birds seasons hd and angry birds rio hd. both for ipad. and you charged 2 times for a.b. seasons hd.

These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums. If you have a billing problem then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!!

I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. This just started happening today (2/19/14)! Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!! BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops. Again, HELP!!!!

You may not really be connected to your WiFi network.
Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum]

Different app/itunes stores for different regions

Why does there have to be different stores for different regions with some apps region locked? Can't they just make one universal app/itunes store?
I just find it annoying to have to constantly change regions in order to get the apps I want that are locked to their country's region.
Same with the itunes store; it's annoying that some international music doesn't show up on the US iTunes store, but shows up in a different country's iTunes store, as it is locked to that one region, so I have to change the country in order to download it.

All content is licensed by the content providers (app developers, record companies etc) on a country-by-country basis as they want control over where their content is available - each country therefore has to have its own store, and you need to be in a country (and have a billing address in that country on your account) to use its store. If there is a particular item that you would like that is not currently in your country's store then you can try requesting that it be added, but unless the rights-holder agrees to it the Apple can't sell it there : http://www.apple.com/feedback/itunes.html

I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on

I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?

If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534

HT5622 why do I see the message "This apple ID has not yet been used in the itunes store"when I enter my password in app store or itunes??

why do I see the message "This apple ID has not yet been used in the itunes store"when I enter my password in app store or itunes?

Look at the options for payment methods. Is there an option that says "None?"
The short answer for this and for your next question is, "Read what the iPhone is telling you."

HT2731 is iTunes Store account really required for downloading and installing free Apps?

is iTunes Store account really required for downloading and installing free Apps?

Yes. The apps you buy are registered in your account, so you can download them in all your devices

My ipod says "cannot connect to itunes store" when i go to update my apps using wifi

i need help because my ipod says cannot connect to itunes store when i go to update my apps using wifi

Can you access other webpages via Wi-Fi?
If yes, did you check your security software settings?
iTunes for Windows: Troubleshooting security software issues

I am continuously being sent to join itunes store not being allowed to get into app store

I am continuously being sent to join itunes store; not being allowed to get into app store

No I didn't have an iTunes account, but followed the subscription registration for iTunes as directed. Do I have to wait 10 days?

TS3297 After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

Cost of app . iTunes store costed me twice for an single app

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