Cost of Prime Infrastructure 1.2 upgrade to 2.0

Question

A customer is willing to buy the following Prime 1.2 configuration:
R-PI12-UP-K9
L-PI12-1.5K-UP
L-PI12-LF-1.5K-LIC
L-PILMS42-1.5K-U
R-PI12-BASE-K9
They want to know if by buying the following SKUs, they will be able to updgrade via the PUT tool to the 2.0 with no additional cost:
CON-SAU-PI12LMSU
CON-SAU-PI1115K
CON-SAU-PI12BASE

Answer 1

You are correct that you used to not have the option of a support contract-based entitlement for major release upgrades of the LMS product. Cisco has changed the support contract offerings with PI 1.2 / LMS 4.2 and later. Please refer to the ordering and licensing guide here which states:
CiscoWorks LMS 2.x/3.x and Cisco Prime LMS 4.0 and 4.1 were offered only with Cisco Software Application Support (SAS). When upgrading to Cisco Prime LMS 4.2 through Cisco Prime Infrastructure 1.2 you can continue with your existing SAS contract for LMS. If you have an LMS 4.x release covered under an SAS contract you are entitled to this and future Cisco Prime Infrastructure 1.x releases at no charge. You also have the option of canceling your existing SAS contract on LMS, obtaining credit for the balance, and purchasing a new SASU contract for Cisco Prime Infrastructure 1.2, which entitles you to free minor and major release upgrades to Cisco Prime Infrastructure.