Cost of replacing 20GB ipod classic with 120GB ipod classic in india

my IPOD classic of 20GB is not functioning and the support center have said that I can go in for a replacement of this device by submission of this one and paying for a 120GB replacement one. Has anyone done the same in India. 

Thank you Bka131! I have exactly the same problem (your most common: appears, then disappearing). I already spent DAYS to try, remove iTunes, drivers, re-intall, uninstall any competitor SW that is able to sync music...
Today, I tried with the latest iTunes just issued (12.1.0.71) and still the same issue: my iPod classic appears for 1 sec in iTunes, then disapear...
This is incredible. Do you know if some people ARE able to sync their iPod Classic with iTunes 12.x? Or do Apple wants to kick out all the "old" iPod Classic and force us to buy new iPxx? I can not believe they could not fix such big bug more quickly ...I did not find any official announcement from Apple that this is a known but unsolved bug ... Very strange as this seems to touch many users…
Do you have a safe place where I can download iTunes 11.xxx?
Mario
iPod Classic 80 Gb wich worked very well since years with my Windows 7 computer...
See also my post iPod Classic 80Gb appearing in OS X and Windows but no more on iTunes 12.0.1.26.

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