Cost to send Nano back to factory

My Nano doesn't charge anymore. It is just dead. I brought it to the store here in Hong Kong and it will cost to about and equivalent of $100US to fix it, with a 1 year warranty.
How much would it cost in the US?

jackichan111 wrote:
My Nano doesn't charge anymore. It is just dead. I brought it to the store here in Hong Kong and it will cost to about and equivalent of $100US to fix it, with a 1 year warranty.
How much would it cost in the US?
Warranty repairs are FREE here in the U.S. Should be the same in Hong Kong.

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TS1410 My iPod Touch is not charging, nor is it syncing with my computer and iTunes. It will charge on the wall charger, and my wife's iPod Nano will sync on the computer. I did go in and reset my iPod back to factory settings, but still will not work. An

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Have you seen and worked through the suggestions in this Apple support document?
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Do I get a 1st gen ipod nano back when I send for a replacement?

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>>How to contact MSI.<<

I just want to figure out how send my nano back to get it replaced.. Any help out there?

I found out my ipod has screen damage, and I just want to be able to send it back to have it replaced. But alas, I have yet to figure it out. I was wondering if somebody could help me out here with an address to ship to, or someone to chat with. that would be awesome,
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Either call AppleCare or go here: https://selfsolve.apple.com/agreementWarrantyDynamic.do

I recently had to set my laptop back to factory settings, thus had to reinstall Itunes. I connected my Ipod to the lap top my songs went back to my Itunes but when I add new songs and try to sync my Ipod, the new songs won't appear on my Ipod. Help me!!

I recently had to set my laptop back to factory settings, thus had to reinstall Itunes. I connected my Ipod to the lap top my songs went back to my Itunes but when I add new songs and try to sync my Ipod, the new songs won't appear on my Ipod. Is there someone out there that can help me out? I would appreciate it!

Hi NYYJMM,
Thanks for visiting Apple Support Communities.
You may want to reset your iPod nano and then sync again. If the issue persists, restore your iPod and try again. See these articles for the steps:
How to reset iPod
http://support.apple.com/kb/ht1320
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
Best Regards,
Jeremy

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Hi @prdstudio3 ,
Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
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I have just restored my pavilion DV6 back to factory and cannot log onto my email server?

DV6 Product XE062EA#ABU
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Windows Live Mail Error ID: 0x800CCC0E
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Port: 110
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Socket Error: 10061
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Should I reset my phone before sending it back?

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Absolutely, and to truly clear it you need to enable encryption first then do a factory reset, that guarantees that all personal data is not only cleared but not retrievable through recovery type software as well.
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I want my iPod nano back

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Sorry, but it is too late. I am in the same boat, and I am NOT happy about it. I asked your question and a dozen others when I was on the phone with Customer Support for about half an hour today. The CS rep was very nice and really took time to talk to senior support managers and even the people in charge of the replacement shipments, but there was nothing positive he had to tell me...
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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My ipod doesnt work n i want to send it back for retailing is it free of do you have to pay if yes then how much?

my ipod doesnt work n i want to send it back for retailing is it free of do you have to pay if yes then how much?
(it jus keeps on buffering insted of turnoing on)

If covered by warranty and the iPod is defective and not abused Apple will exchange it at no cost.
For how to send it to Apple see:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
You can make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
However, have you tried:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Just got my Nano back from service and.....

I just sent my 2Gb Nano into Apple care and got it serviced. I just got it back and got a completely new Nano. My problem is that this one has a white screen and I havent dropped in or done anything, except plug it into my computer and install it on my computer. I was wondering if I had to send it back in again. Thanks.
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From what I was told by one of the forum Mods a while back, Apple engineers have determined that this is caused by not allowing the firmware update to finish the installation before disconnecting the iPod. Try these steps.
Reset the iPod.
If the reset doesn't help, then put the iPod into forced disk mode.
How to put the iPod into disk mode.
Now connect the iPod to the computer. This step may immediately take you to the iPod's normal display screen. Reset the iPod to exit disk mode.
If you still have the white screen, then you should use the updater to restore the iPod.
Wait until the restore has finished before disconnecting the iPod. If you're unsure, wait at least 20 minutes (it's probably overkill but best to be sure). In my experience, the software updater for version 1.1.1 (and later) takes longer to complete the process than previous updaters.
That should cure the issue.
If however it doesn't, and your iPod is still non responsive (doesn't reset, nothing on the screen or button presses don't work), then it will have to be sent away for service.
See: iPod service request.

Cost to send Nano back to factory

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