Could bad RAM be the cause??

When I ordered this iMac from SmallDog, I had them add a 512MB module and it hasn't appeared to cause a problem (it shows up in Profiler and no tests have ever shown a problem).
However, almost since I got the iMac in late June, I have had nothing but problems with
(1) staying connected to the internet (dialup), disconnecting me anywhere from less than 60 seconds to an hour or so repeatedly, and
(2) I have gone through 5 different USB hubs from two different manufacturers (Macally and Iogear) with the same problem continuing: One or more of my peripherals lose power / become unresponsive intermittently. The only fix is to repeatedly unplug/plug back in. This happens anywhere from 5 minutes to ? after booting up.
After troubleshooting with my ISP and getting hubs replaced, I've spent a lot of time with Apple tech support and after all the software troubleshooting incl. running fsck (all ok) and erase/install, they have now issued an order to test (replace?) the power board strip (or whatever the part is called that connects all the ports in back of the iMac), the logic board, the modem cable assembly and card.
Anyway, I will have to take it in tomorrow and here (finally) is my question:
Could the added RAM have anything to do with my problems and should I remove the added 512MB before taking it in?
FYI, my iMac is on the Apple list of first generation iMacs with logic board/capacitor/etc problems.

I don't think RAM is the issue since it relates to the USB power. If the issue persists with factory only RAM, then that would be significant to know. I would test that first, and let the repair center know if you can reproduce it with only factory RAM. Removing the RAM though be careful, static electricity can damage the logic board. If you don't feel comfortable doing it, ask a repair center to do it for you, so you can eliminate that as a potential problem.

Similar Messages

Fails to boot, could bad ram cause failure to boot?

About a 2010 MacBook Pro fails to boot. The Apple logo comes up with the spinning gear and never goes further. The hard drive sounds like it's running and it will not boot up from an external drive with OS installed.
I'm thinking it's a bad logic board but could bad ram cause it to fail to boot?

Do you get any beeps?
1 - No RAM
2 - Incompatible RAM
3 - Faulty RAM
4 - No good boot image in boot ROM
5 - Failed processor
Those are beeps, not the normal startup chime.

When I watch a streaming HD video the picture is jittery. Could adding RAM solve the problem?

When I watch a streaming HD video the picture is jittery. Could adding RAM solve the problem?

hello ozltem, i think this is related to this bug in adobe's flash plugin: https://bugbase.adobe.com/index.cfm?event=bug&id=3223393 (apparently they are aware of the issue & can replicate it, but they are not fixing it because it doesn't have a high priority).
as a workarounf you could try if [https://support.mozilla.org/en-US/kb/flash-113-crashes#w_solution-2-downgrade-to-flash-10-3 downgrading to flash 10.3] (which is still supported) or [http://forums.adobe.com/thread/1018071#TemporaryWorkaround disabling protected mode].

Could Bad RAM Cause Video Problems in 1st Gen 24" iMac

I have been having video problems with my 1st Gen 24" iMac over the past 6 months, but recently the machine wouldn't turn on at all. I left it at my local Apple Store to be diagnosed and they said that it was just a bad stick of RAM (not a big deal, its cheap these days). But what I forgot to ask them was, could that bad RAM be causing the video problems I've been having or is it the video card also?
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Are you still having video problems since the ram was replaced? If the problem went away then it was the cause, it not then something else is.

My P75-A7200 laptop with bad ram - Is the ram soldered to the motherboard???

Hello,
I have a quesiton about my laptop and issues I've been having.
It has been blue screening a lot over the past month or so and when I took it back to the store where I bought it for service, I was told that there was nothing that they could do to it since the ram was soldered to the mainboard and that it would have to be sent back to the factory for repair.
I'm just trying to find out more about my laptop and hopefully avoid a costly repair if possible. I thought my laptop had 4 dimm slots, if so, where do I find the slots and can I replace the ram???
Is it really soldered to the main board???
Thanks for any help.

the link but it doesn't talk about the 2 dimm slots under the keyboard that I was reading about earlier today.
You must not have looked at the video! It's out of focus, but you can see that the RAM is replaceable and inserted in slots.
That video is for a Satellite P75-A7200. As you can plainly see, the RAM is not under the keyboard.
Even the spec says there are four slots!.
Memory
 Configured with 8GB DDR3L 1600MHz (max 32GB)
 4 main memory slots. Two slots are occupied.
-Jerry

Could Google really be the cause and should we be supporting them?

Could the end results be more and more timely upgrades and a more true Android experience?
"Google has also tried to hold up the release of Verizon (VZ) Android devices that make use of Microsoft's (MSFT) rival Bing search engine, according to two people familiar with the discussions."
Business Week article:
http://www.businessweek.com/magazine/content/11_15/b4223041200216.htm
Do Not Anger the Alpha Android
Google cracks down on the chaos of Android Land; some mobile partners aren't happy
By Ashlee Vance and Peter Burrows
Playtime is over in Android Land. Over the last couple of months Google (GOOG) has reached out to the major carriers and device makers backing its mobile operating system with a message: There will be no more willy-nilly tweaks to the software. No more partnerships formed outside of Google's purview. From now on, companies hoping to receive early access to Google's most up-to-date software will need approval of their plans. And they will seek that approval from Andy Rubin, the head of Google's Android group.
This is the new reality described by about a dozen executives working at key companies in the Android ecosystem. Some of those affected include LG, Toshiba, Samsung, and even Facebook, which has been trying to develop an Android device. There have been enough run-ins to trigger complaints with the Justice Dept., according to a person familiar with the matter. The Google that once welcomed all comers to help get its mobile software off the ground has become far more discriminating—especially for companies that want to include Google services such as search and maps on their hardware. Google also gives chip and device makers that abide by its rules a head start in bringing Android products to market, according to the executives.
When Android hit the scene in 2008, Google had a tantalizing pitch: Android was "open source." That is, Google would do the hard work of developing the code, and hardware and software makers were free to use the system at no charge. Carriers and device makers relished the idea of not paying royalties. Android became the people's mobile software, a free zone that contrasted with the closed worlds of the iPhone (AAPL) and BlackBerry (RIMM). HTC, Motorola (MMI), and Acer could avoid spending billions developing their own operating systems and customize Android with unique services. Carriers got a raft of slick new devices to sell. Consumers enjoyed more choice. And Google's search-advertising business could tap the vast mobile phone market.
Android's share of the smartphone market surged from 9 percent in 2009 to an industry-leading 31 percent worldwide. "I don't think we've seen anything like Android in terms of gaining share," says Bill Gurley, general partner at the venture capital firm Benchmark Capital.
As Google introduced Android updates, each named after a sweet, devices of varying capabilities flooded the market. Some are polished smartphones that used the "Gingerbread" version of the software; others are clunky tablets released before the latest "Honeycomb" update was ready. It isn't easy for consumers to keep up—and the same goes for software makers, who have to retool apps for every version and device to give their products a consistent look and feel.
Google's Rubin, a mobile industry veteran, anticipated such market fragmentation. That's why when Google prepares a new version of Android, it selects a chipmaker and a device maker so that the first smartphones and tablets show off all the bells and whistles. With the first version, for example, Google worked in tandem with Qualcomm (QCOM) and HTC. That first Android smartphone turned HTC into a worldwide brand, and Qualcomm's chips now power 60 percent of Android devices, according to Strategy Analytics. With the latest version, the lucky duo was Nvidia (NVDA) and Motorola. "We know we won't get it first every time," says Rob Chandok, senior vice-president for software strategy at Qualcomm. He says Qualcomm has sped up its testing procedures to try to get new versions of Android onto its chips within three weeks of getting the code.
For the never-anointed—Dell (DELL) and Acer, for example—Android Land can be a harsh place. Hardware makers outside the club often follow their rivals to stores by several months, a virtual death sentence in this market.
Google says its procedures are about quality control, fixing bugs early, and building toward a "common denominator" experience, says John Lagerling, director of global Android partnerships at Google. "After that, the customization can begin."
Over the past few months, according to several people familiar with the matter, Google has been demanding that Android licensees abide by "non-fragmentation clauses" that give Google the final say on how they can tweak the Android code—to make new interfaces and add services—and in some cases whom they can partner with. Google's Rubin says that such clauses have always been part of the Android license, but people interviewed for this story say that Google has recently tightened its policies. Facebook, for example, has been working to fashion its own variant of Android for smartphones. Executives at the social network are unhappy that Google gets to review Facebook's tweaks to Android, say two people who weren't comfortable being named talking about the business. Google has also tried to hold up the release of Verizon (VZ) Android devices that make use of Microsoft's (MSFT) rival Bing search engine, according to two people familiar with the discussions. (emphases is mine- DonM)
It's these types of actions that have prompted the gripes to the Justice Dept., says a person with knowledge of the matter. Google spokeswoman Shari Yoder Doherty declined to comment on Google and its partners or any complaints to the government.
Google has also started delaying the release of Android code to the public, putting smaller device makers and developers at a disadvantage. On Mar. 24, Bloomberg Businessweek reported Google won't widely release Honeycomb's source code for the foreseeable future.
The company's moves are hardly unprecedented in such a fast-moving industry. Google owes it to its partners and consumers to prevent Android from running amok. And yet murmurs abound that Android's master has tightened up too much—that its policies limit licensees' ability to differentiate their products. "The premise of a true open software platform may be where Android started, but it's not where Android is going," says Nokia (NOK) Chief Executive Stephen Elop, a former Microsoft executive who recently inked a deal with his former employer instead of Google. He says he did so in part because he thought he would have more opportunity to innovate atop Microsoft's Windows Phone 7 software.
In the PC realm, Microsoft habituated its partners to expect equal access to new versions of Windows. If anything, says Gartner (IT) analyst Michael Gartenberg, the software giant was equal-opportunity to a fault. "Microsoft often got criticized for treating all partners the same, whether they were doing great work or mediocre work," he says. "Google seems to have no problem with playing favorites."
The bottom line: Despite grumblings, Google's Android mobile operating system is still open—it's just getting more heavily policed.

Dad-Bill wrote:
sandystorm posted:
I told you all to be patient the delay is your own fault by to much complaining. My husband who I cant mention anything else said that because of so many complaints it was held up and google has nothing to do with it
I have to disagree. We got together about 3 weeks ago to start banning together on FaceBook. Who is responsible for not releasing froyo for the prior 8 months or so!? Does your husband work for samsung, verizon or Google?
Do you really believe that samsung and vzw did not release froyo because of those of us defending ourselves? In the end they may blame us but they have no credibility with the habitual lying that they have done!
Facebook with just your few comments and the use of Twitter will not help at all

Trouble installing flash - could language & region be the cause?

I've been trying to install Safari Flash for my 10.9 Mac OS X System with no sucsess.
After checking all nessesary Safari settings, uninstalling flash and re-installing, and following all other procedures given on Adobe Flash Help pages it is still not working.
I reach as far as step 3 of 3, with a thank you for installing the program however it is not actually installed.
Could having my mac primary language in French and Adobe providing an English version of Flash be affecting this?

Is your region set to France?

Anyone ever use 'Rember' to track down Bad RAM?

Hi Gang
I'm using Tiger 10.4.11
I just tried the Free-Ware program called Rember;
http://www.kelleycomputing.net/rember/
Rather than go through the hassle of using the Apple Restore Disc and Rebooting and all that Jazz, thought I'd try it. I'm not sure it actually does the job? I realize trying to find Bad Ram, requires the work of Shelock Holmes, but does anyone know of a software program that can do it?
The Rember Scan Test Failed twice, but I doubt I actually have Bad RAM. I have no symptoms. Although at the time, I thought I did. The culprit was a bad Video Card. Everything runs smooth now.
http://locationstudio.net/Rember2.jpg
http://locationstudio.net/RemberTest-1.jpg
I also downloaded the Free Ware program called Temperature Monitor. It sensed a rating of 50C (fluctuating), for the Memory Controller Heatsink. I didn't quite understand that. But the Memory Controller Heat Sink had the highest temperature.
Any ideas?
Thanx
Mike

You get an error, but dismiss and don't believe it.
You don't want to bother running AHT (which does have its use).
Rember isn't as good as Memtest.
Memtest you can run to test 200MB chunks for 4-8 cycles and run in as many windows as needed to test all the RAM except the core OS.
Memtest can also be run in single user mode to test slightly more (smaller kernel footprint).

Is there anything aside from bad or poorly installed RAM that can cause the three beeps of death?

So, I've been dealing with a problem with my 2013 non-retina MBP. I've already had it into Apple to be looked at, and they replaced the hard drive and RAM. Unfortunately, it is now out of warranty, and the issues have returned. They are two-fold, and hope they are related. One: my computer will freeze up periodically. Sometimes, it will shut down; others, it will make the screen go all wonky, like an old Atari video game. This usually happens when I have been streaming video. It is also sometimes accompanied by the 3 beeps. The second issue is when my computer just shuts down periodically, and I get 3 beeps
So far, I have done all usual matenaince I can think of. I've repaired permissions, uninstalled and reinstalled my RAM (official Apple RAM), run a RAM test, and cleared PRAM, run diagnostics, etc. Usually, my computer runs fine for awhile, perhaps a week, and then I get the same problems all over again. Is there anything I'm not doing, but could be? Anything else to check or try? Is there anything aside from the RAM that might cause this? I know a faulty video card or logic board would cause the screen freezing, but would they also cause the 3 beeps of death? Thanks for any help you can give me.

LowLuster wrote:
Yes a bad Logic board. Specifically the RAM slots could be faulty.
Hmm. Makes sense. What's the best way of testing that? Aside from diagnostics, which hasn't pulled up anything.

Could the battery of the iphone 5 be the cause of this much crap?

Hi
i have an iphone 5 wich is about 2 years old now
and now i could probably throw it in the trashcan since im in a recovery loop
Here is are my problems:
After couple of months of use without any problems, the iphone suddently turns off and on randomly
but ONLY if its on standby mode, when im using the phone it does not turn off/on randomly... ever
As times goes by now the Iphone shut itself off when im not using the phone for long time (by long time i mean after a night of sleep)
When i go to sleep i know my phone will be turned off by the next morning (this probably after a couple of random restarts because this problem still hasn't fixed after updating to ios7 and then later to ios8)
I always to use a Hard reset to turn it back on... every morning... because i cant turn the phone back on the normal way
Now my second problem
I had ios 6 when i bought the phone and only did 3 updates wich where i am now at ios8
i dont update regularly, i will tell you why
EVERY UPDATE was a complete nightmare
it ALWAYS gets stuck at some point during the update
either its, waiting for iphone - checking apple server - progress bar that is stuck at 10% or 95%, errors #2 and all those other error numbers
i always needed to try 100+ times before it finnaly works 1 time (6 hours of non stop trying was the minimum for each update)
but this one is different,
i want to upgrade to ios 8.2 from 8 and i tried almost 2 days straight of disconnecting and connecting to try BUT IT DOESNT WORK?
yes i tried non stop wich i am still trying now, it doesn't want to work
it completed it 2 times but whenever i got the message: do not unplug the iphone it will restart in couple moments
... it does not restart and im still stuck at recovery mode
i also want to mention that when the message appears the progress bar isn't 100% rather 95%
is there any possibility that an bad working battery is the cause of this?
im about to give up and thinking to buy a iphone 6 and just smash this iphone 5 into pieces
sorry for the long text but this is like all the problems you can get in a single phone
THANK YOU IN ADVANCE !

As far as battery coverage goes, take a look at this site and see if your phone might qualify for the battery replacement program. That program covers 3 years after the purchase date if your phone's serial number qualifies.
https://www.apple.com/support/iphone5-battery/
Also, getting the iPhone to a working state is usually done pretty painless at the Apple Retail Store. They let you know up front if there is going to be a charge so you don't have to worry about taking your phone in and them requiring you to pay them to get your phone back. It certainly never hurts to try.
Trying the restore with another computer never hurts in case you wish to avoid the store.

My iPhone is split from front panel on top, and back cover of my is swollen too. I am not able to use my phone and I cannot access my data in the phone. Please suggest what could be the cause of this problem?

My iPhone is split from front panel on top, and back cover of my is swollen too. I am not able to use my phone and I cannot access my data in the phone. Please suggest what could be the cause of this problem?

It sounds like the battery might have gone bad, and is swelling and causing the symptoms you describe. Do not attempt to use the phone, but take it to Apple for evaluation.

Could my RAM be causing my problems?

Like many with early build Core Duo MBPs, I have had the fan issues. My unit just returned from Applecare (for the third time) with both fans replaced, and as usual, they removed my TechWorks 1GB RAM, saying it didn't pass their tests. As I understand it, this is standard procedure for non-Apple RAM. The memory has always passed the tests on my unit and is recognized by the computer. My question is, after having Apple remove it three times, could this really be related to my repeated fan failures? It doesn't seem like they could be connected, but I could be wrong. I really don't feel like having to replace the fans again.
Message was edited by: anthonyhemming

Installed it after the problem started to try to isolate it (speeding them up confirmed that it was a fan issue), but wasn't using it before the problems started. Have not used it since (reformatted before first repair). I still think that seems like a cop out though- should bumping your fan speed a little on a machine that's already designed to keep the fans running constantly really cause a failure, and that quickly? It's not like motors are dying, the housings are apparently coming apart. My three DHL boxes say these are sub-par fans we are dealing with.

"Kernel Panic" with log file: what could be the cause...?

Hi,
Today I had my 3th "kernel panic" if I'm right.
I have an IbookG4 1,42GHz.
I've already post my problem, with log, on a dutch Apple forum but the people don't know what the log means. The problem can't be new hardware (more memory) because I haven't installed more and new hardware except that I have an external Harddrive.
One people suggest that I reset my PRAM, NVRAM and PMU and control my HD. That I have done but if the problem is solved, I don't know.
What I was doing the last 2 times when a "kernel panic" occured: I was working with VectorDesigner. The last time, that program was the only one open. Is it possible that my laptop can't cope with that grafic program, the laptop gets overload and crashes?
Also, when I restart the laptop after the "kernel panic", the laptop ask to push on a button to send a paper to Apple, but if I do so It seems to do nothing. So has it send a paper, I don't know.
Below the log of the last 2 kernal when I was working with VectorDesigner. I hope that someone could read this log and understands it and know what the cause is of the kernel panic:
Thu Mar 27 17:43:51 2008
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x00000000B0015000 PC=0x0000000000976278
Latest crash info for cpu 0:
Exception state (sv=0x2EFAE000)
PC=0x00976278; MSR=0x00009030; DAR=0xB0015000; DSISR=0x40000000; LR=0x00976288; R1=0x0CF33A60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00976288 0x0099DEC8 0x0099C7F0 0x0096C924 0x002EC884 0x0008CA28
0x00029234 0x000233F8 0x000ABEAC 0xFF4B2E30
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x963000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x877000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x89b000
Proceeding back via exception chain:
Exception state (sv=0x2EFAE000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2F0A6A00)
PC=0x9000B348; MSR=0x0200F030; DAR=0x53D3E010; DSISR=0x40000000; LR=0x9000B29C; R1=0xBFFF4B80; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x2EFAE000)
PC=0x00976278; MSR=0x00009030; DAR=0xB0015000; DSISR=0x40000000; LR=0x00976288; R1=0x0CF33A60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00976288 0x0099DEC8 0x0099C7F0 0x0096C924 0x002EC884 0x0008CA28
0x00029234 0x000233F8 0x000ABEAC 0xFF4B2E30
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x963000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x877000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x89b000
Exception state (sv=0x2F0A6A00)
PC=0x9000B348; MSR=0x0200F030; DAR=0x53D3E010; DSISR=0x40000000; LR=0x9000B29C; R1=0xBFFF4B80; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Mon Apr 7 14:00:05 2008
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x00000000B0015000 PC=0x0000000000976278
Latest crash info for cpu 0:
Exception state (sv=0x212C2500)
PC=0x00976278; MSR=0x00009030; DAR=0xB0015000; DSISR=0x40000000; LR=0x00976288; R1=0x0CEA3A60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00976288 0x0099DEC8 0x0099C7F0 0x0096C924 0x002EC884 0x0008CA28
0x00029234 0x000233F8 0x000ABEAC 0x00000FFF
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x963000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x877000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x89b000
Proceeding back via exception chain:
Exception state (sv=0x212C2500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x21249C80)
PC=0x9000B348; MSR=0x0200F030; DAR=0x06CB4240; DSISR=0x40000000; LR=0x9000B29C; R1=0xBFFF51C0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x212C2500)
PC=0x00976278; MSR=0x00009030; DAR=0xB0015000; DSISR=0x40000000; LR=0x00976288; R1=0x0CEA3A60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00976288 0x0099DEC8 0x0099C7F0 0x0096C924 0x002EC884 0x0008CA28
0x00029234 0x000233F8 0x000ABEAC 0x00000FFF
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x963000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x877000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x89b000
Exception state (sv=0x21249C80)
PC=0x9000B348; MSR=0x0200F030; DAR=0x06CB4240; DSISR=0x40000000; LR=0x9000B29C; R1=0xBFFF51C0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Greets,
Sven

Maybe something on this page will help you. Scroll to the kernel panic causes near the bottom.
http://docs.info.apple.com/article.html?artnum=106464

My hard drive failed. My applications were on the drive including Excel, Word, and Powerpoint. Apple told me I could pull everything from the failed drive. I tried that but the drive is bad so I can't get to anything. Do you think Apple will reinstall?

My hard drive failed. My applications were on the drive including Excel, Word, and Powerpoint. Apple told me I could pull everything from the failed drive. I tried that but the drive is bad so I can't get to anything. The Office package was installed/included when I purchased the Mac. Does anyone think Apple will provide me with the Office package? Thank you!

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Can someone please tell me the cause of the msg-The song could not be used because the original file could not be found- and how I might correct that problem?

Can anyone please tell me the cause of the msg-The song" " could no be used
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Could bad RAM be the cause??

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