Could I have help to scan with HP Photosmart 2575 All-in-One

I have recently bought a Mac laptop and tried printing via the USB cable, which has been fine, but I wanted to scan something recently and it didn't work. I have lost the original CD that came with the printer.
I am not sure if I need to download a driver or software, or whether it is already installed on the Mac, or whether its related to something else?
Any help would be much appreciated. Thank you.

emcormie wrote:>
I am not sure if I need to download a driver or software, or whether it is already installed on the Mac, or whether its related to something else?
According to http://support.apple.com/kb/HT3669, the driver should already be included with Snow Leopard. You could download the driver from HP just to make sure yours is current, but how is scanning not working?

Similar Messages

  • After updating to WIndows 10, I can print but not scan with my HP 2210 all in one

    I updated to Windows 10, and since then I'm able to print but not scan with my HP 2210 All-in-one printer.  I've tried downloading the software updates but nothing seems to work.  Any suggestions

    Hi , and  I see you are both having trouble scanning after upgrading to Windows 10, and I may be able to help. Most products do have updated software available on HP's support website for Windows 10. I've also seen a few posts that say the Windows 8.1 driver will work for Windows 10 as well, so you could try that too.  HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. I recommend downloading and running the HP Print and Scan Doctor, if it doesn't fix it automatically let me know what errors or messages you receive.  Do you know if you are able to scan using Paint? To Scan from Paint: HP Multifunction Printers - How to Scan: Windows 8 
    (It's the same for Windows 10, from what I've been told)Right-click the Start button () in the lower left corner of the screen, click Search, and then type Paint.Click Paint in the results.Click File, and then click From scanner or camera.Select your printer, click OK, and then click Scan.  Please let me know if any of these steps resolved your issue, or if there is anything else I can do to help.  I look forward to hearing from you!  Thanks, 

  • Computer loses network connectivi​ty with HP Photosmart Premium All In One C309a software installed

    I am having an issue where my computer (Window XP Media Edition SP3) will loose all network connectivity after some variable amount of time when my HP Photosmart Premium All In One C309a drivers and software are installed. I cannot access the internet or other computers on my network from the affected computer until it is rebooted. When I uninstall the drivers and software, I do not encounter the loss of network connectivty. When I reinstall, the problem starts again. Within 24 hours, I will lose network connectivity requiring a restart. I have the software and drivers installed on another computer running Windows XP Professional SP3 without problems. Both computers are connected via ethernet cable to the network. The printer is connect to the network wirelessly. The printer works fine initiall from the affected computer but then after some variable amount of time computer seems to lose network connectivity. The driver installed is HP Photosmart C309a series (61.81.634.0). Thanks in advanced.

    There are a few things to check.
    First, is your security software getting in the way, here?  Disable it to test.
    Second, have you downloaded this firmware patch for your printer? 
    Third, did you install this software? 
    We'll go from there... 
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Scanning with an HP 3390 all-in one laser jet printer using Windows 7 pro (64 bit)

    I have recently acquired a Dell Windows 7 Pro (64 bit) OS computer and was wanting to use my HP all-in-one laser jet 3390 printer and scanner. The printer software which came with my HP 3390 will work with my Wind 7 Pro OS computer, however my HP 3390 scanner function will not work using this HP driver software, with my Win 7 Pro OS.  I am trying to locate the appropriate HP scanner and/or different printer drivers that will support both the printer AND scanner functions of my HP 3390 printer/scanner, while using my Windows 7 Pro OS computer.  Within the HP website, I have not been able to find this type of driver software or support, as least listed as such?  I was wondering, if there are maybe no dedicated or described scanner drivers for my situation, is there even another set of drivers which might be intended for other Window 7 Pro OS based computers and other HP printer/scanners, which would work for my situation as well?  Does anyone have a solution to resolve this issue via HP driver software or by another method...maybe even 3rd party?  Ther has to be a solution?

    @ccan 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • Is anyone able to scan with an HP 3055 all-in-one using Leopard

    MY hp3055 all in one will not scan with Leopard. HP support says I should wait until "sometime in the future" Any ideas?

    Two options:
    If the 'TWAIN' driver for the scanner is working, then with scanner connected (and powered on), run "Applications" -> "Image Capture" (standard with OS X). Image Capture just generically looks for TWAIN devices and uses them.
    The other option:
    You might check to see if VueScan supports it. They claim to support over 750 different flatbed scanners. You can see the list here:
    http://www.hamrick.com/vuescan/vuescan.htm#supported
    VueScan isn't free (I don't think I paid very much for it -- it was probably about $25-30) but you can download it and it'll operate in 'trial' mode (it puts a watermark pattern over everything you scan until you register it) but you can at least see if it recognizes your scanner before you pay for it.
    I use it because I was relying on an ancient flatbed scanner for which the manufacturer no longer even made the drivers -- and it was able to recognize and use the scanner with no problem.

  • HELP! Issue with HP Deskjet F4180 All-In-One

    My black ink ran out and when I put in a new cartridge it refuses to print with black and only colour. I have removed all sticky tabs on the cartridge and it says that the ink level is full but its still not printing.

    hello,
    try to uninstall and reinstall the driver.
    keep me informed please...

  • Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software

    Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software

    No. With the amount of information you've provided it's impossible to offer a potential solution.  We can't see your computer so we need to know the details of your problem and setup, i.e.:
    what version of iPhoto are you using?
    what system version are you running?
    what do you see when iPhoto opens?
    what fixes have you tried?
    where is your library located?
    did you apply any updates or upgrades just prior to the problem occurring?
    are you running a "managed" or "referenced" library?
    what type of Mac?
    how much free space on your boot drive?
    For the iPhone issue ask in the iPhone forum.
    OT

  • The clock on my ipad seems to be stuck? Could this have anything to do with my not being able to connect with FaceTime ?

    The clock on my iPad seems to be stuck ? Could this have anything to do with me not being able to connect with FaceTime ?

    In order to backup to iCloud the iPad must be plugged into a power source, connected to WiFi and locked - meaning that it must be asleep - or with the lock screen only visible. This is for automatic backups.
    If the iPad is not responding at all to any user input, try restarting it or resetting it and see if you can take the steps necessary to back up. You can initiate the backup manually as well.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • My iphone 6 is only getting 1x service in my office.  Could this have something to do with the VOLTE?

    My iphone 6 is only getting 1x service in my office.  Could this have something to do with the VOLTE?

        wc_e,
    Let's look further into this! No, that shouldn't be the case. Does service improve outside your office? Are you a new customer? If not, did your previous phone experience the same issue? Try resetting network settings in Settings>General>Reset test and share. Thank you.
    TominqueBo_VZW
    Follow us on Twitter @VZWSupport

  • When I tried to import fro my camera, I cant get the last day to import. Could  it have anything to do with Feb 29,2011 being Leap Year?

    When I tried to import  from my camera, the last day did not import, I keep retrying, but will not import. Could it have anything to do with the date Feb 29, 2012 as it was Leap Year?

    OK Texas, so nothing strange with the calendar (unless you folk have seceded since the last time I checked the news )
    Image Capture is an Apple App that comes with the OS. Allows you to do a bunch of things. Import pictures from your camera is one. Open the app with your camera connected. If you have Aperture set to open when the camera is connected just close Aperture and then open Image Capture.
    You'll see the camera and it should show you the images on the camera card. See if the images from the 29th show up.
    post the results.
    regards

  • My iphone 4 is unlocked iv put an o2 sim card in and it now says carrier is o2 but no service the phones back is cracked and has a small dint in the botom corner could this have anything to do with it

    my iphone 4 is unlocked iv put an o2 sim card in and it now says carrier is o2 but no service the phones back is cracked and has a small dint in the botom corner could this have anything to do with it

    The fact that it is physically damaged may have quite a bit to do with the fact that it doesn't work...

  • Hi i have problems with my iMac g4 all in one

    hi i have problems with my imac g4 all in one ive installed a airport card and its running fine but when i try to connect to my wirless router it connects but i still have no internet,it tells me it cannot find server,im with utility warehouse
    has the airport card got its own secruity???????if so how can i disable it????or do i need a dongle??
    or would it be best to get hold of utility warehouse
    i have another mac running on it and my iphone and an android pad so the g4 is the only one thats not
    please help some one as i would like to sell it to a friend who in need of a computer but needs it to be wireless
    ty

    Reset security questions
    http://support.apple.com/kb/HT5312
    If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • I have 2 macbooks each with an account for me and one for my wife. I use one Macbook logged in with my account and my wife uses the other Macbook only loged in on her account. We both make regular time-machine back-ups each on a separate external disk

    I have 2 Macbooks each with an account for me and one for my wife. I use one Macbook logged in with my account and my wife uses the other Macbook only logged in on her account. We both make regular time-machine back-ups each on a separate external disk. Is it possible to update her account on my macbook using her external disk without overwriting my stuff on the same Macbook and vice versa?

    Time Machine does not do individual accounts. It records the complete drive. So if you were to use her TM backup on your Mac it would make your Mac just like hers. Both yours and her account on your MAC.
    Just copy the missing files over from her Mac to yours. If there are differennt programs on each then they would need to be installed on both.

  • I have an HP Photosmart C4180 all in one printer scanner and copier, I can't figure out how to scan more than one page at a time and then send as a PDF file via email

    I have an HP Photosmart C4180 all-in-one, printer, scanner and copier.  I can't figure out how to scan more than one page?  It will only let me do one page at a time and then I have difficulty sending pages 1, 2 and 3 as one docuement.  Any ideas??
    Thank you, Jetteski

    Hello Jetteski,
    Hello Jetteski, Thanks for the post.
    Since you are running a MAC, check the below links for some excellent information on scanning.  Good Luck!
    http://goo.gl/M8Cl2
    http://goo.gl/cufK6
    http://goo.gl/OTQoR
    I work for HP but my posts and replies are my own....Thank you!

  • My iPad Air when charging cuts in and out, also the charger is extremely hot. Have tried different chargers with and power outlets, all with the same outcome.

    My iPad Air when charging cuts in and out, also the charger is extremely hot. Have tried different chargers with and power outlets, all with the same outcome.

    The troubling thing to me is the fact that the charger gets extremely hot - according to what you are saying. The charger can get warm and can get fairly warm when the iPad is charging, but it should never get extremely hot. Make an appointment at an Apple Store, take the iPad, the cable and the charger with you and ask them to look at everything for you.

Maybe you are looking for

  • Reg: Exporting the data into excel in ADF 11g application.

    Hi All, We have developed an application in ADF 11g which retrieves the data from database in the form of table. Now we have a requirement to export that data into an excel sheet. Can anyone please help us regarding this. Thanks, Harsha

  • Mac mini and hp laserjet 4 mplus

    Hi, I bought a mac mini (snow leopard)but i can not install the printer hp laserjet 4 mplus. I read somewhere that snow leopard doesn't support these old printers. Can you confirm this? If not: how can I install it?

  • Iphone 4s restore problems

    Hello whilst i am restoring my iphone, half way through i get a error message, unknown error 29 which does not allow restore to complete. At the moment when i switch my phone on it comes up with the usb and itune sign please help

  • Capture locks up when I stop recording....I then have to force quit

    Yesterday I was capturing just fine, then I ran out of memory on my hard drive so I moved all my videos to an external hard drive and erased the videos from my hard drive. Now I can start the capture, but when I press the stop/esc button to stop the

  • Showing the Data and exporting to Excel Sheet!!!

    I've one jsp page displaying the data from the database using jdbc connection. Now, i want to export all these data to the Excel Sheet. Could anyone tell me that , how to achieve this in JSP. in advance thanks....