Could I open a case for transferring my master collection CS6 licence?

I have an adobe master collection linked to my account, and need to transfer it. Please could I have some help, Thanks
I need a case number

Transfer an Adobe product license
Mylenium

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Could not open Transport File for creation

I Changed the path and copied the repository from old path to new path. While executing se38 à RSCMST TCode, we get the errors in RED(HTTP interface using fuction group).
1.The error log check_subrc: subrc     1 instead          0
check_subrc: Component : data error text : No such file or directory
docGet: DOC_0                                    error
docGet: DOC_S
check_subrc: subrc     1 instead          0
check_subrc: Component : sdata1.txt error text : No such file or directory
docGet: DOC_S                                    error
docGet: DOC_M
check_subrc: subrc     1 instead          0
check_subrc: Component : mabc error text : No such file or directory
docGet: DOC_M                                    error
docGet: DOC_L
check_subrc: subrc     1 instead          0
check_subrc: Component : ldata error text : No such file or directory
docGet: DOC_L                                    error
docGet: DOC_N
check_subrc: subrc     1 instead          0
check_subrc: Component : Data6 error text : No such file or directory
docGet: DOC_N                                    error
HTTP error: 404 (Not Found) "G:CS_REPZHR_MASTEK046cDF6258C5DF68EAF183C4001F295A507C directory not found"
info: mCreate DOC_0                              error
2.Message 704: (SAPKPROTP Error: Could not open Transport File for creation.
Thanks & Regards
Jituda

Hi,
Could you plz let me know how did you fix this issue?
BR,
Shyam

Unable to enter serial number for Master Collection CS6 Upgrade

I recently purchased a Master Collection CS6 upgrade (from 5.5). My CS6 serial number was correctly recognised but it said it couldn't find any software eligible for the upgrade despite Master Collection CS5.5 being installed on my PC (running Windows 7 Ultimate). The screen to enter the serial number of the eligible software doesn't have Master Collection CS5.5 in the drop-down, only CS5. Using that option with my CS5.5 serial number doesn't work. I got no response to a case opened on the support site.
In order to install the CS6 software, I then installed it as a trial version. I now get reminders that I only have x days to go but there is no option to enter my serial number. I assume it thinks I've got a trial version of Creative Cloud.
Adobe Support keep closing cases raised on the spurious grounds that I haven't responded. It is they that are not responding! Anyone able to help?
Thanks in anticipation.

if the serial number has been used, you won't be able to use that serial and that's the only thing you purchased.
the installation files are free:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Checksum codes for Adobe Master Collection CS6

Hello.
I downloaded the suite Adobe Master Collection CS6 from Adobe.com, but I doubt the integrity of the file "MasterCollection_CS6_LS16.7z" because my connection is low and unstable.
Does anyone know what the checksum code (CRC or MD5) for this file?
Thank you.

Thanks for the response.
Sadly, the Contact Customer Care is an infinite loop of aggrivation:
There is NO web chat for me - its always GREYED OUT.
There is NO callback for me - PLEASE TRY AGAIN LATER.
There is NO way to FILE A SUPPORT CASE. I dont see any links.
There is ONLY the forums available atm - so here I am.
As per many user's work around here:
Photoshop CS6 suddenly a trial version of Extended.
I have tried to "re-license" but since the license is REVOKED, there is NO WAY to DE-ACTIVATE my product so I can try to RE-ACTIVATE it again.
Staff Member Barry Young's post # 110, and 113 here:
Re: Photoshop CS6 suddenly a trial version of Extended.
states this is an INTERNAL issue that he is trying to solve. This was way back in 2012. Seems this has surfaced again.
Seems Staff member SG... and Chris Cox were also aware of this issue, and Chris even got the bug himself!
This needs to be fixed please!

Master Collection CS6 Ready for Win 8?

Hi Guys
I'm using the Master Collection CS6.
I've seen pre-release sales are being taken for Win 8. From what I've seen here, although one or two have installed CS6 on a Win 8 machine for testing, there is no official confirmation that the MC is supported on Win 8. Is this right?
I'm thinking of upgrading but I'm anxious about buying the upgrade and spending time on installation if some or all of it falls over...
Regards,
Graham

Oh, THAT problem, haha. Yeah, it's quite a nuissence. But that's been around before. I find it only really happens if an application is actively working when I undock my laptop. Say, I have a couple idle Windows Explorer windows open, they'll all fit just fine. Another issue is if when you undock, the total surface area of your windows is greater than that of your laptop native resolution. If you have just one fullscreen application running on the other monitor then it should move over without issues. At least from my own experiences.

I would like to update trial for Master collection cs6 to Creative cloud. How do I do this?

I would like to update trial for Master collection cs6 to Creative cloud. How do I do this?

That would seem to be the obvious solution. I have tried it but the reason I am asking is the blank fill in the password screen which is the result of this action.
1. open program.
2. License flash screen appears with sign in prompt.
3. Sign in with adobe creative cloud activated.
4. License entry required.
In a perfect world this would prompt an automated response which would read my adobe ID credentials and automatic sign in would occur. So this is my problem. I am stuck on this screen. So here are the options as i understand them. 1. Uninstall and start over. 2. Request support. 3. Search forums.
What am i missing?

When I open Bridge Master Collection CS6, I get the message: There was a mistake in Bridge, therefor the cache cannot be read. Try to erase the central cache to solve the problem.

When I open Bridge Master Collection CS6, I get the message: There was a mistake in Bridge, therefor the cache cannot be read. Try to erase the central cache to solve the problem. The solutions given by Adobe don't help me. Does anyone have another solution....????
Als ik Bridge open krijg ik een venster te zien met de boodschap: Er is een fout opgetreden in Bridge waardoor de cache niet kan worden gelezen. Probeer de centrale cache te wissen in de cachevoorkeuren om de situatie op te lossen. De oplossingen van Adobe verhelpen het probleem niet, heeft iemand anders een oplossing .....????
Alvast bedankt. Jaap Wals.

When launching Bridge, press and hold down Command-Option (Mac) or Control-Alt (Win) + Shift to choose “Reset Preferences”, Purge Entire Thumbnail Cache”, and/or Reset Standard Workspaces”.

Book for Adobe CS5 Master Collection NL + Photoshop Lightroom 3.0 NLI

Hello,Book for Adobe CS5 Master Collection NL +
I would like to know if there exists
a complete book for Adobe CS5 Master Collection NL
+ Photoshop Lightroom 3.0 NL ???
With kind regards,
Annelies
[email protected]

Oke Bob thanks i will look for the books.
With kind regards,
Annelies

Why won't my setup.exe file on my Master Collection CS6 disk open and run in windows 8.1 Adobe claims it works on 8.1?

Anyone else having issues with their install disks for Master Collection CS6 not working? I click on setup.exe and it asks if its ok to run then nothing no error and no windows. Any ideas?

right click setup > click 'run as administrator'.

Advice on books for learning CS3 Master Collection

I've been trying to learn as much as I can from tutorials and just basic knowledge from around the web. I am understanding a little as I go, but am thinking that a book or two might help me as well. I have several sites that I visit from time to time, so I don't need help on that front. Can anyone give me some advice on what literature I should buy? I own the CS3 Master collection, and I'm hoping to learn Photoshop, After Effects, Premiere Pro, Dreamweaver, and maybe other programs related to web design. I've heard that the bible series is pretty good, but since I'm still considered new I really don't know where to start. And not sure if this is the place to ask, but as far as web design is concerned, should I also get a book for coding?
Sorry if this is a topic that is asked every five seconds, but I've looked around as much as I could and this was literally my last option. And in case anyone was wondering, I asking in this forum since every time I start off in one program I usually end up in Photoshop, so I assume people who know Photoshop also know some of the other programs, also I didn't really see a forum best suited for my question. Any help with this is greatly appreciated.

You would do best to buy individual books for each application.
Some books try to have an overview of several different applications, but they only give the barest amount of information on each one and are basically useless.
Some books like the Bible series are extremely large (Photoshop CS3 over 1,200 pages) but don't assume that more is automatically better.
I think they make some of them big just to impress people looking for an instruction book at their local bookstore.
The Bible and some other books include a CD of images and give step by step instructions using the supplied images.
But they really don't explain how the procedures work and why you would likely using this procedure rather than another.
They basically said, do this, now do that, do another thing, etc.
The Quick Start Guide series by Peachpit Press dispenses with the hand-holding step by step intructions.
It explains how and why to do things and has screenshots on every page to show the menus, tools and procedures of actually using Photoshop.
The Quick Start books just give solid information and are usually much more affordable, which is helpfull if you are buying several books for different applications.
Peachpit Press also has another series of books, their Real World series. These are larger books but without the CD, etc.
Over the last 20 years I've had many different books, but in my estimation the Peachpit books are the best of the bunch. Your mileage may vary.
Since CS3 is rather old, I'm assuming you are looking at Amazon or other online sellers. You might even be able to get some used books through Amazon resellers an a greatly reduced price.
Good luck.

Notebook Specs for Adobe CS5 Master Collection

Hi guys, I am currently in process of buying a new notebook.
I will be running a Adobe CS5 Master Collection and few other programs.
Can you guys let me know what are best specs that this notebook must have?
I know Mac is best option but my company is not willing to get one, they are willing to settle for HP / Dell / etc…
I will need this notebook to handle multiple applications at a time (dreamweaver, illustrator, photoshop, etc etc…).
I dont want the basic specs, what more can i include to get this notebook running like a super machine?
eg. 8GB Ram, i7 processor?
What do you guys advise?
Thank You
Bradley

I was curious about your experience with CS5 Master Collection, since I purchased the CS4 Master Collection more than a year ago.
I had previously bought the CS3 Master Collection and upgraded. The original CS3 collection was reasonable to work with because there was a Disc for each different program. If you needed to reload a program you could figure it out. When I upgraded to CS4 which was a decent price, I figured what I would get would be comprehensible in the sense that CS3 was. What I received was (I believe 5 discs...I don't have them with me) labeled Content
and Applications. It wasn't long, because of the general 64-bit confusion, that one of the programs (Acrobat Pro) became corrupted. I wasn't sure which disc or discs to load. There are absolutely no instructions or anywhere you can go to find them. Adobe provides nothing for Master Collection
owners, or rather up-graders...try sending an email...good luck. Try calling...to find out how to load a program? By the way when I try to load one of the Content discs, I get a message that says my laptop, with all the bells and whistles, and which originally accepted the Master Collection, cannot load the software, whatever that means. I wrote several emails to Adobe asking for help, I'll even pay for it...no answer. I also subscribe to the Professional Photographers podcast and Adobe is frequently mentioned as having terrible customer service and having over-priced software. I'm seriously thinking of alternatives, but everyone uses Photoshop, which you're probably better off buying by itself. Or, you could wait for another frustrated customer to post his/her complaint to the Adobe Forums. I don't think the Adobe administrators will let this be posted, but please, be forewarned about the terrible customer service.

CS5.5 Upgrade does not accept the serial number used for CS 5 Master Collection install

Installed CS5 Master Collection from disk with given serial number. CS5 Master Collection installed fine. Inserted CS 5.5 Design Standard disk, and entered its serial number. It asked for a qualifying product/serial number. I selected "Master Collection CS5" and entered the serial number I had just used to successfully install that product. I get an error saying "This serial number is not for a qualifying product. Please try another."

Serial Number or Activation Issues
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help making contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Need to open a case for Windows Server 2008

Hi,
I'm new to this forum and my first impression is that it is "not friendly" :(
I'm looking for a section where to post a Windows Server issue, but there is not a topic for that. Where could I post it?
Thanks
Max

When you state that the forum is not friendly I hope you mean the layout etc, as I think that people who give up their own time to help others are most friendly.
You could try the Windows Server section?
Kind regards, Kev

Workflow advice needed for transferring large VHS Collection w FCPX

I've used FCP 7 for years to upload old vhs tapes, organize them by year (if unlabeled before uploading) -- break into 2 hour segments, output as QT reference movies to iDVD and create DVDs with automatic chapter markers every 10 minutes.
Now I'm using FCPX and I have so many questions. Most of the tapes are 20+ years old but still look pretty decent.
First, when I import (using Canopus ADVC-300) - should I check any of the balance color or analyze and fix audio boxes? I would love to be able to reduce any hisssing sounds -- but how much extra time would this add to the process? Analyzing the audio doesn't seem to take TOO long --- not sure about the color -- but is it worth it?
After each import, the background task shows rendering taking place -- why is this happening?
Can I continue to import more tapes while rendering and at the end of the day let all the rendering happen or would this overwhelm the system
Can I add chapter markers automatically at intervals in FCPX?
Finally...outputting to DVD. I don't believe that exporting a QT reference movie is possible with FCPX. Since I"m talking nearly 200 hours of footage here -- exporting to a self contained QT file to use IDVD doesn't seem to be a good use of disk space. Is there anohter way to use iDVD?
I'm planning to try the very basic "create DVD" options from within FCPX. But would really love to have some nicer DVD menus if iDVD was an option.
If anyone has managed to go through a large VHS transfer process using FCPX - I would love to hear any tips/tricks to speed up and improve my workflow.
Thanks in advance - Jenny

jenlarso wrote:
First, when I import (using Canopus ADVC-300) - should I check any of the balance color or analyze and fix audio boxes? I would love to be able to reduce any hisssing sounds -- but how much extra time would this add to the process? Analyzing the audio doesn't seem to take TOO long --- not sure about the color -- but is it worth it?
Whether it's worth it depends on the content and whether you think the color as shot is accurate. It can always be done after import.
After each import, the background task shows rendering taking place -- why is this happening?
Optimize media may be checked.
Can I continue to import more tapes while rendering and at the end of the day let all the rendering happen or would this overwhelm the system
Probably OK, depending on your system. Try it and see.
Can I add chapter markers automatically at intervals in FCPX?
I don't know of any way other than to move the playhead in 10 minute intervals and mark manually. (Actually, I know how that's done in earlier versions either.)
Finally...outputting to DVD. I don't believe that exporting a QT reference movie is possible with FCPX. Since I"m talking nearly 200 hours of footage here -- exporting to a self contained QT file to use IDVD doesn't seem to be a good use of disk space. Is there anohter way to use iDVD?
You're correct about no reference movies. The recommended workflow is export a master file and bring that into iDVD. When you archive your projects you can always trash unnecessary files and/or archive them on relatively inexpensive USB drives.
I've never tackled as many hours of digitizing as you're contemplating, but I have made some substantive use of VHS in FCPX projects – with variable, but generally satisfactory results. Good luck with yours.
Russ

I have Master Collection CS6 for MAC and acrobat has not installed

I have acrobat professional 7 as my latest version

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Could I open a case for transferring my master collection CS6 licence?

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