Could I Return the Macbook if...?

I've been reading the numerous posts regarding the mooing and whining of the macbook. It's extremely important to me to have a Macbook that runs silent. I've been hearing some report there is a whining and mooing, others report no sound at all. If I order it, and it comes and I notice the whining and/or mooing, would this be grounds for return? Or would Apple say something along the lines of, "that's expected," thus I'm stuck with the noisy Macbook. Thanks for your time in reading the post.

What it boils down to is if you have a "stock"
configuration you can return it (within 14 days I
believe) no questions asked. It doesn't matter if
it's just you don't like the color. You'll be charged
a "restocking" fee.
All that goes out the window if there's a problem. If
you buy a "custom" configuration and say the HD poops
out then you'll still be taken care of. You're not
abandoned from receiving warranty help because it's
not a stock MacBook.
ofcourse....i certainly wasn't suggesting that. i was merely pointing out that a "noisey" macbook doesn't mean it's a faulty machine. and if he bought online, upgraded the ram, apple found that the noise was "normal" and he still didn't like it....there are no returns on opened CTO machines. i know this from experience.

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Returning the macbook for a higher level macbook?!?!??!

Hi all,
I just got my macbook 13 aluminum (2.0 GHz) on 14th April 2009 which was supposed to be delivered to me on 7th April, but because my office was closed so I got my macbook on 14th Arpil 2009. I would like to ask if I can return the current one and get a higher level one which is macbook 13 aluminum (2.4 GHz), as I found that the backlight keyboard is great and I want my macbook with faster performance. In fact, I returned my macbook to Apple before because there was a scratch on the keyboard, and Apple gave me a new macbook 13 aluminum which I am currently using now. So because I got my macbook on 14th instead of 7th because of the delivery problem, base on the 15 days policy, should the date starts on 7th or 14th? And am I suppose to return it and get a higher level one, i am willing to pay more for that.
Thanks!

You'll need to contact Apple on that. There are a few ways they can handle it. First of all, they usually consider your original purchase date for returns. If you have had yours replaced, the replacement date is not usually considered the original purchase date... so you're likely past your 14 day return period. If they make an exception, as you know, you typically have 14 days to make a return... that return period should commence on the date you accept delivery of the product. Provided you have documentation to show when the product was delivered, they may commence the 14 day period from that time. There is also generally a 10% restocking fee for returned products. The only way to know for sure is to contact Apple. This is just a user-to-user forum and Apple will not respond directly to comments posted here.

Returning the MacBook

Call me stupid (which I probably am), but i've purchashed the WRONG Macbook!!! After a month of useage I have realised that I can't burn DVDs as my book doesn't have the 'SuperDrive' (which is essential as I am a Film Studies teacher by proffession). What are my chances on exchanging my one for the higher spec??? please help!!!
Becky

Your chances of getting your macbook replaced because you don't have the right DVD RW drive - are pretty much non existent. You can try - but my advice is - don't waste your time.
Your options are however: The superdrives are replaceable - you should contact Apple and find out how much it would cost you to have the superdrived replaced with one that you desire - ie. DVD-RW dual layer.
I'm not sure what the price may be - but your other option is to buy external DVD-RW - that hooks up to your computer via USB. These drives work very well, perhaps even more reliable than the once we have in our mac's. Lacies has a great number of external superdrives - even portable once that look really good. Have a look at their website
Cheers

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Try repairing permissions. My favorite way is with a utility called AppleJack. Info and download here. It's free. It only works when you boot in Single User Mode. When restarting or booting, hold down the Command key and S keys.
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Next, choose 2 or p to repair disk permissions. This will take a little while. AppleJack warns that it will take up to an half hour to run repair permissions. It'n never taken more than about ten minutes for my MacBook Pro.
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I Bought the MacBook Air... and returned it, and returned it again, etc...

Thank you for everyones help here in helping make my decision on buying the MacBook Air. I decided to buy one. So the story goes I ended up buying and returning 3 different MacBook Air with the SSD because they all had the grey lines. Very frustrating to say the least. After I returned the last one I happened to be visiting Best Buy the same day. They had a MacBook Air HDD version on display. This particular one had no lines and looked very nice. As a side note, the lines are a deal breaker for anyone wondering. I use Word and Pages a lot, and the grey lines are an easy distraction against the white background.
I ended up looking at the serial number and display manufacturer information on the MacBook Air that was on display at BestBuy. The panel number was 00009C8F and the serial number indicated it had been built in week 53 of 2008. Fortunately the lock up cage for the MacBook Air was right beneath the table the computer was displayed on. They had a brand new one in stock with the same build week, but it was a HDD version. I had already made my mind up that I was buying the MacBook Air with SSD, but after the experience at the Apple Store (buying and returning 3 different ones) I was going to try the on-line store. I thought what the heck do I have to lose. I bought it! I got it home powered it on, and the screen had no grey lines! YAHOO! In addition, after using the HDD version for a couple hours I think I saved myself $700. I could not tell the difference in speed (except in cold boot times, marginally) between the SSD and the HDD.
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Hi Soft Reset,
I do agree with you that it is not hardware related to the hard drive type. I just could not believe that I could not find an SSD without problems. Like I stated though, I was pleasenty surprised by the performance of the HDD version. In the end I think I saved $700, but to reiterate, I am just using office, internet, and e-mail. Therefore the SSD is really not a neccessity. If they come out with a REV C and a bump in SSD sizes, I will probably sucomb to upgrading. Thanks again!

The Return of the MacBook Buzz

I have first Gen 2.0Ghz Macbook that I purchased back in May, 2006. When I first got my MacBook I noticed that there was a very loud buzzing when connected to AC Power and the battery was at < 50% charge. This seems to have been a very commong problem and was mostly remedied by a firmware update, I believe.
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Anyone else see a return of this issue in the latest batch of updates?

I do have the exact same problem...2nd Gen Macbook C2D 2Ghz.
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karl

A few days ago i bought the macbook pro in a Providence. In late Summer i will come back to my Country - Ukraine. I would like to know about a tax for my laptop. Can i return tax? Through the TAX FREE or return in airport? What should i do?

A few days ago i bought the macbook pro in a Providence. In late Summer i will come back to my Country - Ukraine. I would like to know about a tax for my
laptop. Can i return tax? Through the TAX FREE or return in airport? What should i do?

You need to talk with the tax authorities in the countries to which you traveled and that of your home country. We are all end-users liek you and not Apple agents.

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I would think you cannot return a product after the return date has passed.
Call the Apple Store and ask them.

When I try to use FaceTime on my Macbook Air, I try to verify the email I want people to call me with, and it says verified, but soon an message comes up that says "Could not verify the email address. Please check your network connection and try again."

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Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz

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No receipt for 'com.apple.pkg.JamPackWorldMusicInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackWorldMusicInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackOneInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackOrchestralInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackRhythmSectionInstruments' found at '/'.
03/05/11 12:08:30 [0x0-0x1e01e]. Com.apple.garageband [239] No receipt for 'com.apple.pkg.JamPackRemixToolsInstruments' found at '/'.
03/05/11 12:08:32 MIDIServer [255] MIDIServer [255] starting; arch = i386
03/05/11 12:34:35 com.apple.launchd [1] *** launchd [1] has started up. ***
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03/05/11 12:35:25 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:26 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:26 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:32 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:33 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:35:33 [0x0-0xd00d]. Com.skype.skype [127] WirelessAttach: IOServiceOpen error: e00002c7
03/05/11 12:36:06 com.apple.WindowServer [64] Tue May 3 12:36:06 MacBook-Pro-17-of-Admin.local WindowServer [64] <error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint () to catch errors logged as They Are.
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03/05/11 12:43:43 helpd [160] Response failed Because Listener can not find a port for this QueryID.

Do you have backups of all the data on the startup drive? If not, do nothing else until you've backed up that data, if you still can.

I've changed my keyboard language to a forieng language and when MacBook sleep I could not type the actual password in US language

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What language did you change it to exactly?

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--Mukul

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expresslane.apple.com
AC

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Look at the more like this column on the right.. this is the most frequently asked question in this discussion area.
Reboot the TC.. restart the whole network if the simple reboot did not work.. start in order. modem.. router/TC.. clients. 2min gap.
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Could I Return the Macbook if...?

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