Could it be

so let's say, hypothetically speaking, i've my ipod has fallen on the ground a few times. is this an irriversable problem and could it be why my songs will no longer upload? i've done everything already, trust me.

It could be. Give some more information the situation though. What does "i've done everything already" mean?

Similar Messages

Cannot sync, error message "could not be read" for an iPod no longer in use

I have two problems. I upgraded iTunes to 7.2 and the very next morning my iPod died. It is completely unresponsive. Maybe it's coincidental. So I bought a new 80 gig iPod and gave it a different name than the old dead iPod. Now when I try to sync the new iPod, it goes for about 10 minutes, then it fails with this message:
Attempting to copy to the disk "old iPod name" failed. The disk could not be read from or written to.
It is complaining that it can not read the old dead iPod that is NOT hooked up to the computer! Somehow, minutes into syncing, iTunes has forgotten which iPod it is looking at. I have seen the article about the "cannont be read" message and it is not relevant. I need to make iTunes forget about the old dead iPod so it will stop looking for it. I've tried removing the files from "Documents and Settings" but iTunes still remembers the old unit. Where else does it store information? Any recommendations?
Windows XP

Attempting to copy to the disk "old iPod name" failed. The disk could not be read from or written to.
It is complaining that it can not read the old dead iPod that is NOT hooked up to the computer!
Okay, that can sometimes be caused by a Windows drive letter confusion. For troubleshooting advice on that possibility, see the following document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

IPod Error Message: "The disk could not be read from or written to."

Hello!
I was syncing my sister's video iPod (30GB) and this error message pops up "Attempting to copy to the disk. "SARAH'S IPO" failed. The disk could not be read from or written to."
I have restored it three times already, but once it starts putting the music and files back onto the iPod it pops up with that error message. I have updated to the latest version of iTunes and iPod software available. My OS is Windows XP.
Is this something serious? Will I be able to fix it myself or will I need to send it in to be fixed by Apple? Will that be expensive? We didn’t get the Apple replacement plan. D=
Any help would be greatly appreciated. Thank you in advance. ^_^
PowerBook G4 Mac OS X (10.4.3) 15" PowerBook 1.5 GHz PowerPC G4, 1.5GB RAM - Windows XP with iPod 5 Generation

Okay I went thru that entire list and here's what I got...
(1) My OS is XP and is running fine.
(2) I've updated my windows
(3) I don't know of any software that might be interfering.
(4) There are no damaged files.
(5) My Windows hard-drive is not damaged and I've tried restoring my iPod's disk thru iTunes but it still doesn't work.
(6) I don't have an iPod photo and I can't find the folder to delete the cache if if I did.
(7) The USB cord is firmly connected into my USB port and my iPod
(8) My music is on my external hard-drive so I need to keep 3rd-party hardware connected
(9) I will try another USB cord to see if that works.
Is there anything else that I can do? Can Apple fix this?
Please let me know.

HT203164 help! i am using itunes 10.6.1.7 and windows vista 64. itunes will no longer burn cds. i have searched online and tried all i saw that could possibly fix it and it is still not working.

i have tried:
reloading itunes
unchecking 'write'
removing lower filters in regedit
ensuring i had the correct 'gear' info in the upper filters in regedit
removing 'gear' from regedit, system32
reloading updated version of 'gear'
cleaning my registery
deleting itunes
cleaning registry again
reloading itunes
cleaning registry again
i still cannot burn cd. t i can import and play cds in itunes and i can watch dvds. itunes will just not burn to blank cds, and i have tried sever new blank cds, each is not recognized.
i do not know what else to do, i have searched the internet and whatever i saw doable i tried.
when i check the cd drive in itunes i had gotten a 4220 error, cnet advised to download a free error fixer, however, this error fixer gave me and enduser message, so that didn't work.
the diagnostic for the cd burner read that i had to put in a formatted disc with content so i did and there are the results of that were that it read the cd and that the 4220 errir code was encountered last time there was an attempt to burn.
and 'could not open cd handler 32. there is a problem with the installation of the drive in windows or the drive contains a copyprotected cd.
the above is not the case as it also popped up for me to import cd to itunes.
i tried to copy and past the entire contents here but it would not allow me to paste.
please help!

I too have only recently encountered this problem. I have been able to burn disks before but it keeps making all these weird sounds. It might be a hardware problem but the fact that everything else that uses a disk works I doubt it.

Error: "Could not complete your request because of a program error" (photoshop CS2 9.0.2 on MAC OSX

Today I started my program (photoshop CS2 9.0.2) and opened a JPG file. When I went to print the file the program crashed and closed. When I restarted the program and went to open the file I got this error message, "Could not complete your request because of a program error".
I have tried several different file types/sizes and all result in the same error message since the program crashed. It will not open any file I try to open. As I indicated above I am using Photoshop CS2 9.0.2 it is on a MAC with OSX 10.4.11.
I called Adobe and the Rep directed me to Tech Note 331307 and told me to Re-create the Photoshop preferences files. Which I did and restarted the program, but when I tried to open a file (any file) I still get the same error message so it doesn't appear to be the preferences.
Does anyone have any info as to what the problem may be and how to correct it.
Thanks

Thanks for the response. OK... This is the first day I have been able to get back to the problem.
My system I am running Photoshop on is a Power Mac G4, AGP Graphics ATY Rage 128Pro chip set 16MB VRAM LCD 1280x1024 32-bit color, 500MHz, 1.75GB of memory, 1 MB L2 Cache, 100 MHz Bus Speed. I had installed the latest security update and repaired the permissions the day the problem started.
Now to day I started the system and went in and created a Guest Account. I logged into the guest account and started Photoshop. Low and behold it worked just fine. So I logged out of guest and logged into my main user account And started Photoshop. Wouldn't you know it.... It works just fine. I can open any file I want with now problems.
I got to thinking after I had done all of this that I wished I had tried to open a file in Photoshop today prior to creating the guest account to see if it still had the problem in my main user account.
I did not change anything else on the system and all seems to work fine now. So at his point I am really not sure what the problem was.
Again thanks for taking the time to respond to this issue.

When i login to yahoo, my first click results in the spinning wheel. Could i have a virus Or why does it only happen when i login to yahoo?

When i login to yahoo, my first click results in the spinning wheel. Could i have a virus? Or why does it only happen when i login to yahoo?

Firefox allows to select part of a word. You can select a word with a double click and use Shift + left click to set the end of the selection, so you need to click at the end of the last word instead of in it.

I am trying to import developed images from LightRoom 5 in o Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another progra

I am trying to import developed images from LightRoom 5 Photoshop 6 for further editing. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, or you do not have necessary access permissions or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file. How do I fix this? I would greatly appreciate it if you would respond with terms and procedures that a computer ignorant user, such as me, will understand. Thanks.

Have you tried restoring the Preferences yet?

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Dism - The directory could not be completely unmounted - process explorer can't find open processes and unmounting fails

Hi all,
Installed WAIK on server 2008 R2 64 bit. I'm setting up some boot images, and am having a real hard time getting drivers to integrate into the driver store in the boot images.
What I'm finding is that when adding drivers to the boot image the gui hangs part way through over 50% of the time using Dell 760 or HP NX9420 drivers extracted to pull out the inf files. It's really flakey and will work after a couple of attempts and when the wind is right.
The main problem is that when the process fails the image is left open, so using dism to list mounted images and then umount the open images is the only way to try again.
However, some images won't unmount and the unmount process displays the following:
C:\Windows\system32>dism /get-mountedwiminfo
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Mounted images:
Mount Dir : C:\Users\davros\AppData\Local\Temp\~$WDSMGMT.000
Image File : \\DAVROS.stafflib.flinders.edu.au\REMINST\Boot\x86\Images\boot-(2).
wim
Image Index : 2
Mounted Read/Write : Yes
Status : Invalid
The operation completed successfully.
C:\Windows\system32>dism /unmount-wim /mountdir:C:\Users\davros\AppData\Local\Te
mp\~$WDSMGMT.000 /discard
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image File : \\DAVROS.stafflib.flinders.edu.au\REMINST\Boot\x86\Images\boot-(2).
wim
Image Index : 2
Unmounting image
[==========================100.0%==========================]
Error: 0xc1420117
The directory could not be completely unmounted. This is usually due to applica
tions that still have files opened within the mount directory. Close these file
s and unmount again to complete the unmount process.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
Using process explorer shows no running processes that have the files open and the dism.log file shows:
2009-12-16 11:49:35, Error                 DISM   DISM WIM Provider: PID=5580 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimimage.cpp:75 - CWimImage::Unmount(hr:0xc1420117)
2009-12-16 11:49:35, Error                 DISM   DISM WIM Provider: PID=5580 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:1068 - CWimManager::InternalOpUnmount(hr:0xc1420117)
2009-12-16 11:49:35, Error                 DISM   DISM WIM Provider: PID=5580 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:2318 - CWimManager::InternalCmdUnmount(hr:0xc1420117)
2009-12-16 11:49:35, Error                 DISM   DISM WIM Provider: PID=5580 Error executing command - CWimManager::InternalExecuteCmd(hr:0xc1420117)
2009-12-16 11:49:35, Error                 DISM   DISM WIM Provider: PID=5580 d:\w7rtm\base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:516 - CWimManager::ExecuteCmdLine(hr:0xc1420117)
2009-12-16 11:49:35, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
2009-12-16 11:49:35, Info                  DISM   DISM.EXE:
2009-12-16 11:49:35, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
2009-12-16 11:49:35, Info                  DISM   DISM.EXE:
2009-12-16 11:49:35, Info                  DISM   DISM Image Session: PID=5580 Disconnecting the provider store - CDISMImageSession::Final_OnDisconnect
2009-12-16 11:49:35, Info                  DISM   DISM Provider Store: PID=5580 Disconnecting Provider: WimManager - CDISMProviderStore::Internal_DisconnectProvider
2009-12-16 11:49:35, Info                  DISM   DISM Provider Store: PID=5580 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2009-12-16 11:49:35, Info                  DISM   DISM Provider Store: PID=5580 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2009-12-16 11:49:35, Info                  DISM   DISM Provider Store: PID=5580 Disconnecting Provider: Compatibility Manager - CDISMProviderStore::Internal_DisconnectProvider
2009-12-16 11:49:35, Info                  DISM   DISM Provider Store: PID=5580 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
Rebooting the server clears the lock, but it's really becoming a joke, as I can create a boot image with the drivers, but then going back into add another driver causes the gui to not respond.
Any suggestions gratefully accepted. - Matt.

Hi all,
had same problem unmounting the wim file using Windows 7 Pro 32bit.
My solution was: Checking for "wrong" Dism.exe
Preparing a WinPE I followed the steps in the help of AIK. I ran the
copype.cmd batch. When it was finished, it said that it added something
to the path environment variable. It was clear that it did so in order
to find the tools needed for the further steps. As long as everything
worked, I didn't give it a second thought. Then I could not unmount the
WIM.
I looked at the PATH variable: NO entry pointed to the directory where
dism.exe was in. (In my case that would have been
     c:\program files\windows aik\tools\x86\servicing
Magically, dism.exe started from everywhere though.
Doing a      dir c:\dism.exe /s /a     showed I had a Dism.exe in
c:\windows\system32, as well. This one has a file size different from
the correct one. Obviously I had started this one (because PATH points
there).
Starting the correct dism.exe let me unmount the WIM without problems.
Regards,
Robert

Apparently I have MULTIPLE Apple ID's, many linked to very old computers/emails that I no longer use and I have no clue what they are nor what the passwords could possibly be. I just want to be able to listen to music THAT I OWN!

I am trying to play music on my iTunes that I had burned from either CD's that I had bought & own (in order to preserve the CD from damage and it is all only for my personal use) or purchased through iTunes. Much, but not all of this was done on an old computer, and on old e-mails that no longer exist, and for that matter I have no clue what the passwords could possibly be! The computer that I use now is at least 10 years old, so how am I supposed to remember passwords from that long ago? I am constantly being told to reset my password, but that apparently just seems to compound the issue. One account will not even accept my birthday and my security question which I know with 100% certainty are correct. I JUST WANT ACCESS TO MUSIC I OWN OR HAVE PURCHASED over the past 20+ years, and I don't care what computer I did it on or what e-mail address I used, and forget about trying to recall my password! Apple makes it so difficult to do passwords it's ridiculous! I would need a book to write down every password that I have tried, and apparently not succeeded in using! add to my frustration is that my son put literally TONS of his music onto my computer and used his various Apple ID's and passwords, and it's just a bumble cluck of a mess. AGAIN, I only want access to MY MUSIC!

You're supposed to remember them or make note of them because they are key to a resource in which you have invested financially, just like keeping records for bank accounts you have or keys to your car. It is just that people haven't woken up to the importance of having a digital legacy too.
Here are resources for forgotten passwords:
https://iforgot.apple.com/
http://www.apple.com/support/appleid/contact/
Contact Apple for help with Apple ID account security - http://support.apple.com/en-us/HT5699 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

My wife and I have made many purchases over several years on seperate accounts, how could we join them into one account, without losing everything?

My wife and I have made many purchases over several years on seperate accounts, how could we join them into one account, without losing everything? We both use Iphone 5's and share an Imac at home.

Purchases using one Apple ID cannot be merged or transferred to another Apple ID. Purchases are forever tied to that Apple ID used. You have to decide which Apple you want to use for purchases and stick to that Apple ID so that you can share: Settings > iTunes & App Stores > Apple ID : > use the same Apple ID here to share purchases.

HT1444 How can I upgrade my system 10.4 into a newer one or the latest I could get for my machine?

I currently have Mac OS X V. 10.4.11 and there are some things I'm unable to use on my computer, Adobe flash player being one of them, so I figured why not upgrading my software into the latest I could get? However I have no clue how can this be done, or if it can be done?
I'll appreciate any advice. Thank you.

OS numbers and names
OS X 10.4.x - Tiger
OS X 10.5.x - Leopard
OS X 10.6.x - Snow Leopard
OS X 10.7.x - Lion
OS X 10.8.x - Mountain Lion
More about Macs
The Apple History site has specifications for every Mac ever produced: http://www.apple-history.com/
Upgrade to Leopard
Those wishing to upgrade to Leopard should be aware that install disks can be expensive unless you contact Apple. Details: http://lowendmac.com/deals/best-os-x-leopard-prices.html Standard Leopard installers impose several hardware limitations including speed and RAM size but all these restrictions can be overcome. Google for details. Leopard works well at 500 MHz with 1 GB of RAM and many happy users have less than this.
Upgrade beyond Leopard
OSs beyond OS X 10.5.8 require an Intel processor. If in doubt check this: Click the apple at the top left of your screen and select 'About this Mac'. This will give you your OS number. Then click 'More Info' to see which processor you have. If it says PowerPC you cannot upgrade to Snow Leopard and above. If you have an Intel Mac it is well worth upgrading to Snow Leopard now and then considering other options after that. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573Z/A
Upgrade beyond Snow Leopard
Information about upgrading Snow Leopard to Lion or Mountain Lion: http://store.apple.com/us/product/MD256Z/A
Important
Check that your Mac complies with any requirements. If you are not in the US you should use the Change Country link at the bottom of Apple pages.

At a Genius Bar appointment yesterday, we determined that I needed to go to Mountain Lion from Lion. I purchased Mountain Lion at the Bar, and paused the install so that I could resume from home. Now I can't find it to resume. Not in Downloads. ?????

When I upgraded to Lion, my Parallels stopped working and I got a Bootcamp error message. It had worked fine for the prior year. I upgraded to Parallels 7. No luck. At the Genius Bar, the Genius uninstalled Bootcamp. No luck. I still get "The Boot Camp partition /dev/diskOs4 used by Hard Drive 1 is missing."
Another Genius suggested upgrading to Mountain Lion. While at the Bar, I purchased Mountain Lion and then we paused the install so that I could resume it at home. Once I got home, I can't find the Mountain Lion installer to resume. It's not in the Downloads file. Any clue?
My business programs all run on Windows, so I have to get it operating. The Genius Bar isn't much help. Does anyone know how to get Mountain Lion installed? How to get Parallels working?

The "Geniuses" (and I use that word in sarcasm) at the Bar are lying to you. Upgrading from Lion to Mt Lion will not fix whatever problems you are having. In fact it will most likely make them worse.
If you want to try installing Mt Lion to fix the problems you are having you will need to open the Mac App Store link in your Dock, Login to your Apple ID account for the MAS and go to your Purchases area. Mt Lion should be in there and you will be able to do a proper download. Once you either set your Mac into sleep or shut down and then left the internet connection at the Bar all record of that download was lost. So you will need to restart it again from the beginning, like described above.
Good Luck

They changed the way we see our appointments. That's awful! Is there a way to chnage back to the "old" way when you could see all your appointments at a glance????

They changed the way we see our appointments. That's awful! Is there a way to chnage back to the "old" way when you could see all your appointments at a glance????

Maybe I'm fool, but how I get the "day view"? I have three options on the top line, an icon that seems a computer (a square and two lines), a magnifying glass to search a especific item and a "plus" to add appointments. The "day view" isn't any more there - that's the point!!! Using the first icon a get the full month-that uses 2/3 of the screen- and two lines of appointments...To see the rest I have to slide up and down the two lines taking care to not touch the month...

I have a family member added to my iCloud account thinking that we could share my purchased storage, but that has not happened.

I have added my wife to my iCloud account so that we could share my purchased storage (200GB), but I find no indication on her devices that she is able to do that. She has access to no more that the basic storage. All Apple devices have latest software installed (iPhone 5 & 6, iPad 3 & mini 2, MacBook Air 2011 & 20012). Is there another procedure that I need to use, after adding her as Family on my iCloud account?

iCloud storage is assigned to and only available for the AppleID it was created under. It is not included as a shared resource for Family share.

In previous versions of i Tunes you could highlight a song in your library and there would be a genious list on the right side of the screen showing songs like the one highlighted in the library. Now I do not get that list. Is there a way to get this back

In previous versions of i Tunes I could highlight a song in my library and a genious list would show on the right side of the screen listing songs that were like the one highlighted. Now I do not get that list. Is there a way to get that back?

Hi again Bob,
I believe I've found the feature you were speaking about now. Information on the "In the Store" feature of iTunes can be found here:
Apple - iTunes - Inside iTunes - Using In the Store from within your iTunes Library.
http://www.apple.com/itunes/inside-itunes/2013/01/using-in-the-store-from-within -your-itunes-library.html
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Could it be

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