Could my noise margin be causing slower speeds?

Every so often i keep noticing that my noise margin keeps rising and my speed dropping, what would be the cause of this. My broadband never seems to work properly for any more than a month, i seem to spend most of my time trying to sort out problems with my broadband. Any help would be much appreciated.
Line state
Connected
Connection time
16 days, 19:43:10
Downstream
1,088 Kbps
Upstream
448 Kbps
ADSL settings<script type="text/javascript"></script>
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
21.8 dB / 15.0 dB
Line attenuation (Down/Up)
58.0 dB / 31.5 dB
Output power (Down/Up)
15.8 dBm / 12.5 dBm
Loss of Framing (Local)
318
Loss of Signal (Local)
810
Loss of Power (Local)
0
FEC Errors (Down/Up)
302497 / 2550
CRC Errors (Down/Up)
5039 / 2147480000
HEC Errors (Down/Up)
nil / 1749
Error Seconds (Local)
7467
<script type="text/javascript"></script>
Hide Details

with 16 days connected your is stable but your noise margin is very high at 21.8 as normal is about 6.  I would be hoping for a connection speed of about 2.5/3mb with your connection.
fill up the form and ask the mods to reset your noise margin back to normal 6 and this should increase your speed then just leave it connected  http://bt.custhelp.com/app/contact_email/c/4951
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Similar Messages

  • Aluminium cable causes slow speed what's Open Reac...

    Hi 
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    I now have dropped to 6MB down and have never exceeded .5MB up (not a typo 1/2 of 1 MB up)
    The problem is due to Aluminium cable between my house and the FTC. BT wont replace the cable so I will never get the promised speed.
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    peterdavies wrote:
    Thanks to everyone for the helpful comments.
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  • Slow Speed & High Noise

    Hi there,
    I recently joined BT broadband and I have not been getting the speeds that I have been promised,
    With my last provider I was getting speeds of 14 meg but when I switched to BT I have been only getting speeds varying from a min of 6 meg to a max of 9.1 meg,
    Also I have installed an I-plate on my master socket but it seems that It have increased my noise margin from DB to DB,
    Although I have a habit of restarting the home hub to try and get better speeds sometimes, I was wondering if DLM has noticed this as a line fault and therefore increasing the margin 

    constantly resetting the hub to try and improve your connection speed will have the effect you describe in that the exchnage will see your line as having problems and will increase the noise margin and decrease the speed to try an establish a stable connection.
    it may help if you connect to the test socket and then see if that improves your connection.  you can also remove the bellwire from terminal 3 in all sockets.  I know that is the idea of the accelerator but removal is 100% effective 
    bellwire removal
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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  • Noise Margin Increase

    I've been here before, but now the problem is more noticeable.
    Due to many disconnects recently my ADSL2 noise margin has been increased to 6.0 dB.
    The result is that the speed profile has been reduced to 14330 kbps, from around 18000 kbps, originally. Actual speed is 12200 down / 900 up. Noise margin fluctuates between  5.9 and 6.1 down and up.
    I saw this problem on a friend's BT Broadband some time ago, and replaced her hub. This solved the problem. Hence  I have no spare BT hub.
    Moreover, is this noise margin setting likely to be permanent, or will the speed recover slowly? The line seems to be stable, but CRC errors are high.
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    6 days, 6:03:46
    Downstream
    14,332 Kbps
    Upstream
    1,164 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.5
    Latency type
    Interleaved
    Noise margin (Down/Up)
    5.9 dB / 5.9 dB
    Line attenuation (Down/Up)
    18.5 dB / 6.1 dB
    Output power (Down/Up)
    0.0 dBm / 12.6 dBm
    Loss of Framing (Local)
    12
    Loss of Signal (Local)
    1
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    14839070 / 0
    CRC Errors (Down/Up)
    9331 / N/A
    HEC Errors (Down/Up)
    N/A / 0
    Error Seconds (Local)
    1619
    Software version 8.1.H.U | Time and date  10:13:01  30/03/2013

    imjolly wrote:
    if the increase in noise margin was caused by disconnections was that the router dropping connection or manual reset say due to work in your home?  if whatever caused it is now solved then I would just leave it
    from your stats the line looks stable and not a great deal of errors for 6 days connected.  if you remain connected then the noise margin should go back to 3db automatically but may take some time.  you could always ask the mods to reset to 3db but that will increase the crc/hec errors
    Thanks,
    You may have seen some of my recent mild rants and complaints.
    BT support in India arranged for a reset last weekend, and the noise margin dropped to 3dB. (Good reponse from India). This lasted 12 hours, and then the hub tripped again, overriding the Power Save at 3.00 am Monday (there were no mains supply failures) . Hence the return to 6dB, but with a better speed which had been down to 8000 kbps.
    The hub is always left switched on.
    I now have a new (spare) Netgear Hub and if there are any more problems I will install it.
    Don't want to pester the mods too much.

  • Slow connection speed but high noise margin

    My internet connection is slow (approx 0.5 mbit) and my noise margin seems exessive. How do i get this sorted?
     Download speedachieved during the test was - 0.44 Mbps
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     Additional Information:
     Your DSL Connection Rate :0.58 Mbps(DOWN-STREAM), 0.29 Mbps(UP-STREAM)
     IP Profile for your line is - 0.5 Mbps
    Connection Information
    Line state:
    Connected
    Connection time:
    14 days, 09:12:55
    Downstream:
    576 Kbps
    Upstream:
    288 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    26.1 dB / 25.0 dB
    Line attenuation (Down/Up):
    53.9 dB / 30.0 dB
    Output power (Down/Up):
    16.4 dBm / 12.0 dBm
    FEC Events (Down/Up):
    0 / 1
    CRC Events (Down/Up):
    186 / 454

    when was the last time you renewed your BT contract?  looks like an old half meg connection.  if so you need to renew your contact and get moved to adslmax
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    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Slow speed/high SNR margin after upgrade to ADSL2+...

    I have an issue with slow speed that I am suspecting is caused by a high SNR margin (about 12dB) which has come about (I believe) due to the fact that my router was repeatedly reset during the first few days of the upgraded service. The exchange was upgraded to ADSL2+ on 3rd January.
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    5.4 
    Attenuation (dB):
    34.0 
    12.0 
    Output power (dBm):
    0.0 
    12.8 
    Attainable rate (Kbps):
    8984 
    1144 
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    6495 
    1144 
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    0 Kbps
    7150 Kbps
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    0 Kbps
    1144 Kbps
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    once you have maintained 3 days + stable connection then you can contact the forum mods on this link and request a noise margin reset http://bt.custhelp.com/app/contact_email/c/4951
    they normally reply by email or phone directly to you within 72 hours
    you do not need to contact the helpline
    They are a UK based BT specialist team who have a good record at getting problems solved
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • High noise margin, low speed and repeated drop out...

    Hi - I have a Home Hub 3 which is always dropping the connection.  Unfortunately it gets re-booted alot as this seems to be the only way to get things moving again.  I have just ordered a new router/modem to ss if that will hold the connection better but have been reading these forums and see that the Line Status and Speedtest are a good place to start.  My Line Status shows a noise margin of 17.7dB - could this be my problem?
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 03:09:09
    Downstream:
    7.781 Mbps
    Upstream:
    448 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    4.3 dB / 22.0 dB
    Line attenuation (Down/Up):
    33.6 dB / 17.5 dB
    Output power (Down/Up):
    19.8 dBm / 11.7 dBm
    FEC Events (Down/Up):
    0 / 2
    CRC Events (Down/Up):
    3000 / 5
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    1907 / 1
    Error Seconds (Local/Remote):
    794 / 6
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    D/L speed 3.78  
    U/L Speed 0.23  
    Ping Latency 68.38
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    D/L Speed 5.74
    U/L Speed 0.20
    Connection Speed 7.97
    Do you think noise is my problem and any suggestions please!!
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    Andrew

    Ha - many thanks the quick reply but I am un-masked already as not having a clue what I am talking about! A few hours spent reading up on things before I posted was not enough! I am plugged in to the test socket - have just done the quiet line test on 17070 from a corded phone and there is no noise. A bit of history - 18 months ago we had issues with water damage to underground lines to the house and we are now on the last usable pair (?) at that time I had all extension wiring reoved and new Master socket fitted. We have been OK but not spectacular since - we struggle to have 3 computers running off the net at times and I dont beieve we are getting anywhere close to our expected speed and then recently we have experienced drop outs and really slow speed as mentioned in original post.

  • Low speed - very high noise margin

    Hi,
    I'm looking to see if someone could resolve my connection issues. About a fortnight ago my broadband connection kept cutting out until I restarted the router, then the connection appeared fine (indeed, I was able to download 18GB that day). The following day, however, the noise margin was set much higher and the IP Profile was restricted to just over 1,000kbps.
    The problem got worse as my housemate kept restarting the router in a bid to get the speed back to normal (normal being about 8Mbps). As a result, for the past week the speed has been at 575kbps.
    There was no crackly interference when I tried the 17070 quiet line test and the stats I've attached to the bottom of this post are with the line plugged into the test socket:
    Previous to plugging in the test socket, the stats were very similar - speed of 575kbps, noise margin in the 40s, and something like 40 'FEC down' events over the past three days.
    There are now no other phoneline devices connected in the house at present (there was a landline phone which had been plugged in to another room, but was removed as a potential solution to the broadband speed problems).
    Is it possible that a BTCare mod might be able to reset the noise margin to something more manageable?
    Thanks in advance.
    Line state:
    Connected
    Connection time:
    0 day, 00:14:20
    Downstream:
    575 Kbps
    Upstream:
    440 Kbps
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    46.6 dB / 29.6 dB
    Line attenuation (Down/Up):
    21.5 dB / 9.9 dB
    Output power (Down/Up):
    0.0 dBm / 12.1 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    0 / 0
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
    0 / 0
    Error Seconds (Local/Remote):
    0 / 0
    Solved!
    Go to Solution.

    Hi
    As John46 has said, you have been put into a banded profile automatically by the exchange equipment as the exchange has detected a multiple loss of connections (eg resyncs) over a period of time due to disconnections between the hub and the exchange.
    The system (dlm) will automatically release you from the banded profile after 3 to 5 days of a stable connection. Though your speed may take some time to recover.
    This is automatically done to prevent errors and to stabilise the line.
    As your on ADSL2+ your IP Profile will be 88.2% of connection speed, as your connection speed gets better and out of the banded profile your IP Profile will immediately change automatically.
     It is advised to keep the homehub/router switched on constantly and connected 24/7, as any restarts/disconnections or turning off of the router/homehub will make the dlm think there is a problem with your line and will either increase your noise margin, decrease your IP Profile, decrease your sync rate or put you into a banded profile.
    This is done automatically to stabilise the line.
    If you are not released from the banded profile in 3/5+ days then come back here and we can look into the issue further. If needed you can get manual be released from the banded profile (if not automatically already done so) by the BT Care Team then come back here, but you will need to have a 3+day stable connection first.
    Hope that helps,
    Cheers
    I'm no expert, so please correct me if I'm wrong

  • High Noise Margin - Inconsistent Speed

    Hi,
    I had an issue between a month and two months ago, involving poor broadband speeds. This was eventually resolved after a line issue was detected and connection speeds are now better. However, when checking the noise margin through my homehub, the downstream noise margin is still much higher than before the fault (from reading other forum posts, I gather it should be around 6dB, whereas it ranges from 15dB - 17dB).
    Download speeds also fluctuate frequently since the fix. This is more noticeable when I am using a platform such as Steam to download a larger file. Before the line fault, download speed was constant, and normally around 1.1 Mbps. Now, however, it varies anywhere from 200 Kbps to 900 Kbps and never remains constant for more than 2 or 3 seconds.
    I have pasted the connection status page from my homehub below. Although the connection time shows 2 days, this was due to a restart I performed to see if it affected the line performance. Before this, I had 19 days continuous connection. A speedtest from speedtester.bt.com shows 5.67 Mbps download, 0.84 upload and 28.63 ping. Again, this is not as good as before the first line issue occurred.
    Line state:
    Connected
    Connection time:
    2 days, 16:37:59
    Downstream:
    6,607 Kbps
    Upstream:
    1,195 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    15.3 dB / 5.9 dB
    Line attenuation (Down/Up):
    36.5 dB / 21.3 dB
    Output power (Down/Up):
    0.0 dBm / 12.5 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    1276 / 183
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
    1526 / 113
    Error Seconds (Local/Remote):
    0 / 157
    Is there any reason why these issues are still occurring?
    Thanks,
    Ben

    Hi,
    Thanks for the quick replies!
    I have tried the quiet line test and there is no noise whatsoever on the line.
    I have tried the test socket previously, but am currently trying it again. The downstream speed has risen slightly, but the noise margin remains unchanged. I have restarted the homehub twice since connecting to the test socket, and it has currently been connected to the test socket for around half an hour altogether (in between homehub restarts).
    I have posted a screenshot from the BT speedtester in the next post.
    Here are the connection details from the home hub:
    Line state:
    Connected
    Connection time:
    0 day, 00:07:36
    Downstream:
    7,703 Kbps
    Upstream:
    1,183 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    15.1 dB / 6.1 dB
    Line attenuation (Down/Up):
    36.5 dB / 21.3 dB
    Output power (Down/Up):
    0.0 dBm / 12.4 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    6 / 0
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
    15 / 0
    Error Seconds (Local/Remote):
    0 / 0
    Thanks,
    Ben

  • Slow Broadband, high noise margin.

    Hello,
    Recently I've been having some broadband issues. I'm on the 8mb package and have received these speeds for months.
    Last week, the download dropped to 6.5 downstream, and then has since slowly gone lower. It is now sitting at 3.375 and just won't rise.
    I've tried calling BT but the person on the other end of the line just isn't interested, they just spout the usual 'reset the router... okay there's nothing we can do'.
    So, the line has been stable for over 3 days since the last phone call to BT and the router stats are below:
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    3 days, 19:45:42
    Downstream:
    3.375 Mbps
    Upstream:
    448 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    21.9 dB / 25.0 dB
    Line attenuation (Down/Up):
    29.6 dB / 15.5 dB
    Output power (Down/Up):
    19.2 dBm / 12.3 dBm
    FEC Events (Down/Up):
    281971 / 22
    CRC Events (Down/Up):
    263 / 16
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    970 / 9
    Error Seconds (Local/Remote):
    318 / 179
    BT Wholesale speedtest:
     Download speedachieved during the test was - 2.8 Mbps
     For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
     IP Profile for your line is - 2.5 Mbps
    I've done a quiet line test and it's silent.
    Pretty much at the end of my tether with BT, we pay £55 per month for phone and 8mb broadband (Yes, daylight robbery). 
    The service and support are both completely horrendous.
    Can anyone here be of any help? It'd be greatly appreciated.

    I tried the test socket, went to 7.75~
    Put it back in the line next to my computer and it was 7.4~ (I assume due to the disconnections?)
    It then disconnected when I put my faceplate back on the master socket and it' now:
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 00:00:36
    Downstream:
    5.813 Mbps
    Upstream:
    448 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    8.8 dB / 25.0 dB
    Line attenuation (Down/Up):
    29.7 dB / 15.5 dB
    Output power (Down/Up):
    20.1 dBm / 12.2 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    0 / 0
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    0 / 0
    Error Seconds (Local/Remote):
    22 / 8
    Any way to get it back to 7+ again, or just to leave it?

  • New Contract -- Very Slow Speeds--900kbps

    Hi Everyone, i am glad to find a community service like this. 
    I have been a BT Broadband customer since the start, BT has always been a good reliable service.  For approx two years I had the unlimited 8meg service that included a mobile phone.  BT Anywhere.  I phoned BT to cancel the mobile phone, during the call I was told i was paying too much for my service and if i signed up to Option 3 up to 20 meg BB i could save £20 I Did, I was promised no changes to my speed. This new contract started on the 31 Aug. No problems until last week. 
    On my old 8meg contract i could guarantee speeds of 2500-3000kbps during the day and 5000kbps after 12am. The last 5 days all I can get is 900kbps, at any time, trying multiple routers etc .... I am not sure if this change is tied into my contract.  I normally use a Netgear DG router which reports a downstream of 5000+.  To show stats and to test i am using my HomeHub.  Any suggestion/help what has caused the slow speed all of a sudden would be greatly appreciated. 
    I phoned Customer Service...and to be honest i did not get an answer just unplug this ..unplug that ..etc no changes. An engineer was booked for next month, not sure what they will do.
    Thanks
    ADSL line status
    Connection Information
    Line state
    Connected
    Connection time
    0 days, 00:11:43
    Downstream
    5,248 Kbps
    Upstream
    448 Kbps
    ADSL Settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    G.992.1 Annex A
    Latency type
    Interleaved
    Noise margin (Down/Up)
    14.6 dB / 28.0 dB
    Line attenuation (Down/Up)
    34.6 dB / 19.5 dB
    Output power (Down/Up)
    8.2 dBm / 2.0 dBm
    Loss of Framing (Local/Remote)
    0 / 0
    Loss of Signal (Local/Remote)
    0 / 0
    Loss of Power (Local/Remote)
    0 / 0
    FEC Errors (Down/Up)
    0 / 0
    CRC Errors (Down/Up)
    1 / 1
    HEC Errors (Down/Up)
    0 / 0
    Error Seconds (Local/Remote)
    1 / 1
    Solved!
    Go to Solution.

    mrbren wrote:
    Download  Speed
    890 Kbps
    0 Kbps
    1000 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 890 Kbps
     For your connection, the acceptable range of speeds is 200-1000 Kbps.
     Additional Information:
     Your DSL Connection Rate :5248 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 1000 Kbps
    Thanks
    From your posted bt test
    If any post helps tick the star box on the left
    Just cause Im paranoid dont mean they are not out to get me

  • Very Slow Speed & BT seem unable to fix

    Hi All,
    First time post and would very much welcome anyone’s view on my problem.
    Apologies if it’s a bit long!
    The problem: Very slow download speed, going as low as 50kbs. Prior to this issue my download speed was around 4.5Mb but since this issue started it has reduced to around 1Mb first thing in the morning which decreases as the day goes on.
    The results of a previous BT speedtest were Download Speed 190Kb / DSL connection rate 6.62 Mb (Downstream) / 448Kb (Upstream) IP Profile for line 5Mb
    (All tests were carried out using a single Windows 7 desktop pc with a wired connection to a home hub 2)
    6 Feb – Contacted BT to advise of speed problem and was informed that they would need to run a test which would take 48 hours.
    8 Feb – Contacted BT to be advised it could be a problem with the home hub or network not passing signal. Further line test carried out and was told that it is not a fault within my property. They would pass problem to Network Faults Dept so they could reconfigure the line and they would call me 9 Feb.
    9 Feb – BT Called and following a search on this site I mentioned that the noise margin seemed high (13.3dB/26.0dB)  He said it should be 6dB and put in a request for it to be lowered and was told the speed should increase by 11 Feb. (Noise margin was under 6dB by the next day)
    10 Feb – BT (Level 2 Help) called to advise the broadband connection is in the stabilisation phase.
    11 Feb – Called BT to advise no change in speed. They run test and now say fault is inside the house and an engineer would be required. Oh and it would be a chargeable visit. I queried this as the advisor I spoke to 8 Feb said it was not a problem inside the house but his response was that it was originally a network fault, which was fixed, but now it is a problem inside the house. Sounds Fishy!
    Call was transferred to the department that arrange engineers and to cut a long story short it was agreed that it would not be chargeable visit.
    13 Feb – BT called to advise an engineer visit 14 Feb
    14 Feb – Openreach engineer tested wiring and all was OK. Just to be double sure he replaced the master socket to a 2 port type (hub in top port and telephone in bottom) and was told this type does not require a DSL filter. He also changed the Home Hub 2 to a Home Hub 3 and after still no improvement he concluded BT were throttling my broadband. I’m not sure if he reset my profile but said it should start to improve over the next couple of days.
    16 Feb – Still no improvement so I called BT again. They wanted to test the line again and it apparently came back with a network fault and it would take another 48 hours. I then asked to speak to a Manager who reviewed my problem history and transferred me to someone in the Network Department. She did a bit of tinkering and the speed went from 200kb to 400kb, then another bit of tinkering and it went to 550kb. At last, i thought, we were making slow progress but since this call, the speed has decreased again to 130kb. She said that I have to wait another 4 days for it to possibly improve and will call me 21 Feb. They keep telling me I have to wait 48 hours here, 3 days there but unfortunately I now have little faith that there will be any improvements in 4 days time. Is this acceptable or am I being too impatient.
    This is the latest ADSL line status:
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    2 days, 05:23:05
    Downstream:
    6.469 Mbps
    Upstream:
    448 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    5.6 dB / 23.0 dB
    Line attenuation (Down/Up):
    40.5 dB / 23.5 dB
    Output power (Down/Up):
    20.2 dBm / 12.4 dBm
    FEC Events (Down/Up):
    0 / 2
    CRC Events (Down/Up):
    2423 / 0
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    9705 / 2
    Error Seconds (Local/Remote):
    1920 / 3

    Cable connection to Hub
    1. Best Effort Test: -provides background information.
    Download  Speed
    127 Kbps
    0 Kbps
    7.15 Mbps
    Max Achievable Speed
     Download speedachieved during the test was - 127 Kbps
     For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
     Additional Information:
     Your DSL Connection Rate :6.62 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 5 Mbps
    This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
    If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

  • New phone line and broadband, massive noise margin...

    Hi, being a long time DSL stalwart a recent move to a new property has meant I've needed to switch over to ADSL instead and thus far it's proving to be a bit of a mare!
    I waited a month for the initial installation engineer who promptly never showed anyway, no bother I thought, the hub turned up and I installed it myself and it promptly didn't work   It soon became pretty apparent that the phone line was completely dead even from the test socket.  A few phone calls later and the phone line is working much to my delight.  The broadband is another story though, initially it still couldn't connect but later in the day it managed to get going.  However it's excruciatingly slow with an average of 20 to 30kps throughput and substantial packetloss.  Also worth noting is that in this new property, only the master socket actually works, this place has 4 other sockets dotted around all of which appear to be dead, could these be part of the issue?  Does using the test socket completely cut these out and rule out bad wiring?  Just to add, at 13 hours connected the adsl status is pretty much the same and I couldn't notice anything on the BT line noise test number.
    I'm not familar with the workings on ADSL lines but I'm guessing the root of the problem is down to a wildly varying noise margin both up and down.  Down fluctuates between ~2 and 20 within a matter of seconds and up gives some numbers that defy belief.  Now the line was originally activated on Wednesday, actually kicked into life sometime on Friday and the router has been connected for 13 hours now, whilst it's still early days and things should bed in more, I assume I'm right in thinking I should be alarmed at how bad a line I'm starting out with?  And should I be directing my ire at the builders or BT?
    Any help and suggestions will be hugely appreciated!
    Cheers!
    Solved!
    Go to Solution.

    as it is a newbuild is the master socket inside your home or outside like this 
    connecting to the test socket will eliminate all your extension sockets and should be your best connection.  if you are not in the test socket could you try it and post new stats please
    with your attenuation I would expect a connection speed of about 18mb when you get this fiixed
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Slow speeds, am i missing something ?

    hi all,
    been having issues for a couple of months or so now, where my IP profile is down at 135. I've tried removing the phone which sometimes seemed to cause problems (but didint for several months), and after 3 days i was up to about 2500 ip profile and downstream speed, but then the hub resynced me back to 150 and IP profile dropped back to 135.
    So its been plugged into the main test socket for 4 days now via a filter (and i've now tried 3 filters), and no change in IP profile but the hub has restarted itself several times that i know of.
    I can't think of any other tests i can do - ran a line test a few days back which said it was ok. Could the hub be faulty and causing this? Any other ideas ?
    Thanks
    Stu

    Hi guys,thanks and here you go:
    ADSL line status
    Connection Information
    Line state
    Connected
    Connection time
    0 days, 02:06:30
    Downstream
    160 Kbps
    Upstream
    448 Kbps
    ADSL Settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    G.992.1 Annex A
    Latency type
    Interleaved
    Noise margin (Down/Up)
    15.8 dB / 7.0 dB
    Line attenuation (Down/Up)
    32.1 dB / 20.0 dB
    Output power (Down/Up)
    3.4 dBm / 0.9 dBm
    Loss of Framing (Local/Remote)
    0 / 0
    Loss of Signal (Local/Remote)
    0 / 0
    Loss of Power (Local/Remote)
    0 / 0
    FEC Errors (Down/Up)
    1 / 3144
    CRC Errors (Down/Up)
    1 / 135
    HEC Errors (Down/Up)
    0 / 95
    Error Seconds (Local/Remote)
    1 / 61
    from speedtest
    Download speedachieved during the test was - 113 Kbps
     For your connection, the acceptable range of speeds is 50-250 Kbps.
     Additional Information:
     Your DSL Connection Rate :160 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 135 Kbps

  • K9N2 Sli Platinum + SSD OCZ Vertex 3 = Slow Speed Problem [PARTIALLY SOLVED]

    Hey folks,
    I have a problem with my new SSD. I only get sequential reads of 140MB/s and writes of 114MB/s.
    I think it is a driver related issue. I once got faster SATA2-like speeds but cannot reproduce the system settings again... Everything back to SATA1-like speeds after reboot.
    First my pc specs:
    MSI K9N2 Sli Platinum, BIOS v3.9
    - 6 SATAII ports by nForce 750a SLI
    - 2 ESATA (External-SATA) ports (back panel) by JMB363
    - Supports storage and data transfers at up to 3 Gb/s
    AMD Phenom II 965 Black
    Patriot PV224G8500ELKB Viper II Series DDR2 4GB (2 x 2GB, CL5 PC-8500/1066MHz)
    SSD SATAIII OCZ Vertex 3, 120GB, FW v2.11
    LG Internal BlueRay BH10LS30
    Windows 7 Ultimate x64
    I only get very slow speeds with the SSD. I tried so many things that I am getting very frustrated now, I am even thinking about getting a new board and ram just to get the SSD up to speed...  
    1)
    I installed Win7 first with all the default settings in Windows Setup from DVD. Default "IDE ATA/ATAPI controllers" driver was "Standard AHCI1.0 Serial ATA Controller".
    SSD was connected to SATA1-port,  On-Chip Sata Controller AHCI enabled in BIOS,  Extra RAID/IDE Controller disabled.
    All fine, but whichever benchmark I used (AS SSD, HD Tune Pro, Atto Disk Benchmark, CrystalDiskMark; other tools used: DriveControllerInfo, AIDA64/Everest, CrystalDiskInfo ) I got e.g. 140MB/s Read and 114MB/s Write sequentially (CrystalDiskmark, similar with random data AND only zeros ).
    Trim working (it seems) with AHCI driver. I also changed to nvstor64 driver (nforce driver setup 15.56), with is marginally faster but not what you would expect from a SATAIII drive on SATAII controller.
    2)
    I installed Win7 using "diskpart" (Shift-F10) during disk setup, setting a cluster size of 64k instead of default. No real change.
    3)
    After reinstall of Win7 x64 (again...), I changed from SATA1 port to SATA6 port, also enabled Extra Raid/IDE controller set to AHCI as well.
    Nothing changed. With all settings to default in Windows (ahci default driver), I then manually updated the ahci to nvstore64 driver in Device Management, rebooted.
    Then a minute later after reboot I got the following Sequential speeds with CrystalDiskMark:
    273MB/s read and 137MB/s write (random data)  +  274MB/s read and 220MB/s write (with zeros) !!!
    While I ran this benchmark Windows came up with a message: "You must restart your computer to apply these changes - Restart Now/Restart Later".
    After the previos reboot, when I changed manually from AHCI to NVSTORE, I had changed nothing in the current session, apart from running CrystalDiskMark.
    I did reboot and I was back to the slow SSD speeds again = 140/114 MB/s...
    4)
    I have tried every possible combination of mainboard SATA ports, drivers changing with nvidia setup/manually, deleting and disabling controllers (incl BSOD and startup repair :D ), chaning bios settings around, but I just cannot get back the faster speeds  
    There is never any change in speed, whether I use ahci or nvstore64, whichever benchmark I use, whether random or zeros...
    5)
    Could the SSD be broken, something internally preventing it from faster speeds (with this one random exception)?
    Could it be that my K9N2 SataPorts only allows for / reduced to SATA1 speeds?
    Am I missing something with the driver setup?
    Do I need additional drivers for the extra JMicron Controller when using SataPorts 5/6 ?
    I have no other mainboard to test this with...
    Please guys, I am going to jump out of the window if I can't fix it... :(
    Thanks, Mike

    Hey guys - problem 'solved':  
    I tested the OCZ SSD Vertex 3 120GB with following sata3 controller card http://www.lycom.com.tw/PE-115H.htm.
    The card itself works immediately (needs at least PCIe x4 slot, will work slower otherwise but still faster than the OCZ SSD @sata1 with nvidia chipset).
    There is some raid setup, doesn't apply to me, the boot even with the card is really only a few seconds longer and not annoying at all. Windows (7 x64) needed a driver, supplied on CD (which is cheap and making noise like h**l). The card works w/o the driver but doesn't harm to install it...
    Also, just to clarify, this sata controller card did not need any specific setup at all. Just put it in, plug in sata cable (I use akasa sata3-rated), maybe change boot device in BIOS (I didn't even have to), done - booting Windows as usual.
    Benchmark CDM with sata controller card Lycom PE-115H:
    http://img24.imageshack.us/img24/3845/cdmpe115hahci0x00.png
    http://img850.imageshack.us/img850/7549/cdmpe115hahcirand.png
    Speed is much better than before with nvidia chipset 750a SLI controller: sata1 (sata2 whenever it randomly worked):
    http://img839.imageshack.us/img839/505/cdmahci0x0.png
    http://img13.imageshack.us/img13/6258/cdmahci0x0sata6contnv64.png
    Final thoughts:
    Well, I am happy with the SSD speed now (PCIe limited to 5Gbps). However, I had to spent quite some time to get it working on my sata2-cabable mainboard. Finally, I had to buy a extra controller card to get it working reliably at speeds faster than sata1. There is hardly any useful information on why this problem occurs with (older) nvidia chipsets and OCZ (sata3) SSDs. I still think that OCZ must know about this problem, but regards this issue as low priority, while at the same time not planning on giving up on sales to people with nvidia chipsets. Maybe OCZ should just make a big sticker on the box the drives come in with something like "Does/Might not work with nvidia chipsets, please use third-party sata controller card or different SSD manufacturer".   But then none of these potential customers would buy OCZ SSDs...  
    I will keep the sata3 controller, anyway handy to have, but return the OCZ Vertex 3 120GB and replace it with a SSD from a different manufacturer (Corsair Force GT, Patriot and OWC are not that great to get around here). The benchmarks for most people will not achieve the maximum advertised OCZ speeds anyway, so why not go with a brand that allows for some plug'n'play with some customer support.
    Hope this post helps others like me with their nvidia chipset  + sata1 speed problem
    Cheers, Mike

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