"Could not activate cellular data network" dialog, tried nearly everything, please help!
I have had my iPad 3 since it came out. The 4G has had occasional issues, but I was always able to connect. Now out of the blue, after working perfectly well yesterday, it suddenly says "Could not activate cellular data network" when I try to go to the browser. The signal looks strong with Verizon LTE on top of the screen. I can also go through the Verizon dialog to see my account and how much data I have used so far, so in some way I am clearly connected to the cellular network. I have tried resetting the network settings, then re-provisioned, rebooted and still have the same problem in every detail. If anyone has any ideas on what else to try short of clearing the machine back to factory settings, please let me know.
Verizon is having trouble. I'm trying to activate my phone and they said they were having trouble activating the SIM cards. They said they would call me back when they resolved the issue. It's been about 40 minutes now and I haven't heard from them and I can't do anything on my old phone because everything is tied up due to the pending order.
Similar Messages
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getting error message could not activate cellular data network when trying to access the internet without using wifi. what do i need to do? i have already restore the phone.
contact your phone carrier as they handle cellular network.
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I purchased an unlocked iPhone4 last month. Everything was fine till yesterday. Today morning when I tried to check mail, i suddenly got an error message saying " Could not activate cellular data network: you are not subscribed to a cellular data service", when I checked on my network settings i was not able to find the cellular data network tab ( where we use to input APN manually). i even tried to restore my iPhone to its factory settings, Still it remains the same. i cant able to connect to Internet using cellular data. help me...Plz..
Where did you purchase it from? There are lots of iPhones sold as "unlocked" which are carrier locked phones that were hacked and are not officially unlocked. These phones are subject to re-locking to the original carrier, particularly when updated.
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When trying to use internet, i get a" could not activate cellular data network - PDP authentication failure" Message. how to solve this problem?
If you have a data only plan for the iPad with your carrier, if no change after powering your iPad off and on you will need to contact your carrier.
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I updated my new iPad to the iOS 6 while connected to wifi. However, it will no longer connect to the 3G network. I keep getting the message "could not activate cellular data network" even though the 3G symbol appears normal. I have tried rebooting, but it still doesn't work. Please help!
No. You can't
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Please can someone help me to solve the error message "Could not activate cellular data network: PDP authentication failure"when using 3G or GPRS on safari with an iphone 4GS and latest software updates. I have tried resetting the network and phone settings. I have restored the factory settings on itunes and still the problem persists.
All iPhones sold in Japan are sold carrier locked and cannot be officially unlocked by the carrier. If you unlocked it, it was by unauthorized means (hacked), and support cannot be given to you in this forum.
Hacked iPhones are subject to countermeasures by Apple, particularly when updating the firmware. It is likely permanently re-locked or permanently disabled.
Message was edited by: modular747 -
Could not activate cellulare data network??? what is the solution please.
everytime i try to log to the internet through the internet service provider on the phone, i get this message (could not activate cellulare data network)
I was loginig before via wifi meanwhile i do not have wifi and i am forced to use the service provider internet.
What should I do , I tried the soft, hard reset as well as the restart with no sucsses.
any advice???I had the same issue "Cannot Activate Cellular Data Network" sometimes says "No Internet..or You are not subscribed to a Data Network". The phone works fine on WiFi.
I noticed this issue only yesterday when tried to access my emails via 3G Data, this may have started happening when I recently updated to 4.3.2 and my phone has never been Jailbroken.
I found a fix that worked for me..I'm using T-Mobile Germany.
Go to Settings>General>Reset>Reset Network Settings>enter Pin code if you have lock enabled>choose Reset Network Settings..
Remember doing this may also erase known WiFi networks, so you may have to enter the details again to get connected to a known WiFi network.
My 3G data started to work again after I did the above steps to default factory network settings.
T-Mobile Germany wasn't much help at all. All they could tell me was some crap about my config was in the wrong contract, Duh??
They probably did nothing to fix the issue and I suspect the above resets steps resolved it for me. Give it a try..
Cheers!! -
Could not activate cellular data network error
i bought ipad 2 few days back. while i'm trying to connect to 3G i'm getting the pop up saying "could not activate cellular data network".. can anyone help?
If you have the sim version (AT&T in the US), did you purchase a sim card from your carrier, insert it and buy data? If you have CDMA version (Verizon in the US), have you contacted your carrier to set up a data plan?
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Could not activate cellular data network iPhone 6
I bought a launch day iPhone 6 and I've been having trouble with my carrier, MetroPCS. I use MetroPCS on the GSM side of the network and for some reason at least three times a day I get the "could not activate cellular data network" message. I've tried everything from getting a new SIM to restoring my iPhone. I don't think it'd be my iPhone because I've used other SIMs in it without a problem whatsoever. Any suggestions to keep this from happening? my iPhone 5S never had any issues with the carrier, I've had MetroPCS's GSM side network since it was released.
Hello espi_will,
Thanks for the question. After reviewing your post, it sounds like you are having trouble with a cellular data connection. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone cellular data connection issues
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Could not activate cellular data network on iphone 6 plus
I was using an att's prepaid gophone and just bought an iphone 6 plus yesterday. but it shows that "could not activate cellular data network" even if "at&t 4g" logo shows on the top of the screen.
I've asked att for help and they said that my sim card and account are totally correct. When I put other's SIM card in my iphone and put my SIM card in an 5s, both of two iphone worked well. but when my sim card in my iphone, the cellular wouldn't work.
att said that iphone 6 plus which is a very new device may not support prepaid card yet, but i'm not sure if it is the point.
did anyone meet the same problem? i've tried the old solution about clear the cookie and data but it didn't work.
hope for your helpsI am absolutely getting LTE. From the iPhone 5S on, the GSM and CDMA phones had identical GSM radios ostensibly for overseas use (in the case of the Verizon phones). Verizon tells you they're only unlocked for overseas so that you won't leave their service for a domestic GSM. Actually, all of the 6's have identical receivers, however the CDMA antennae are disabled on the T-Mobile and AT&T versions... which doesn't matter anyway because Verizon and Sprint won't activate devices that did not originate on their networks though theoretically you could run on Verizon LTE with a GSM only phone as GSM is required for LTE (thus the SIM card in later model Verizon phones).
The Verizon model is the best of everything because it is completely unlocked for any carrier (except Sprint, but who cares, right?).
Edit: forgot to mention... Verizon is required to make all of their LTE phones GSM-unlocked as per their agreement with the FCC when they were acquiring LTE technology. -
Could not activate cellular data network. You are not subscribed to a cellular data service"
"Cellular Data Plan Usage…There is no data remaining on your current plan. Would you like to add more data now?"what im going to do whit this problem??I have done that and it is definitely on. My husband has the exact same phone and I upgraded his IOS at the same time, but this problem is not happening to his phone (we are also on the same plan, so our service should be the same). Our settings appear to be identical and my phone is showing the 3G symbol at the top, so I can't understand why it won't access the network.
I've turned it on and off twice and have reset all settings with my iTunes account, but it still isn't working.
I'm not a complete idiot with this sort of stuff - I have tried all the obvious things. -
IPHONE 5: can't receive calls and random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network." This occurs even when signal strength or wifi is operational, and it does not matter whether wifi is on or off. ATT went through the standard protocol - resetting network, resetting sim card, etc. No changes. Other phones working fine in same region with same carrier. Apple's solution is to restore software, but haven't gone there yet. Anyone successfully addressed this/these issues?
I should point out that it worked when the iPhone was set back to factory settings, but when restored with the backup, data/internet no longer works again, and I get the "Could not activate cellular data network" error message yet again.
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Hi. After I updated ios6, I couldn't use my cellular network. It said "could not activate cellular data network - You are not subscribed to a cellular data service". I don't know why. My iphone is 4s
Contact your carrier to ensure data access via their network is provisioned properly for your account and iPhone with the new iOS 6 update installed.
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I am getting an error message with my iPhone whenever I try to access my data with no wifi. It says "could not activate cellular data network". This just started today and has never happened before. Did I change a setting or something?
Hello, romac12.
Thank you for visiting Apple Support Communities.
I have experienced this issue before. If there have been any changes to your cellular account such as adding a line, plan change or upgrade, more than likely there is a provisioning issue on the carrier end. However, I would recommend going through the troubleshooting steps in the article below. If the issue persists, see step 9.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
Jason H. -
I Have a iPhone 4s and I keep getting this error "Could not activate cellular data network" I have sprint and to use any internet om my iphone i have to connect to wifi. What do i do to fix my celluar connection. I took my sim card and put it back in and it still didnt work.
Davidb24 wrote:
Ok but im not the one who pays tge sprint bill
Apparently, no one pays it... That's why they shut off your service.
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