Could not carry out your request as the active layer is empty (error message)

Hi
I keep getting this message when I try to do the most basic of manual quick adjustments to a simple photo in elements.
Any idea what it means and how I get rid of it!?
thanks

Try resetting preferences.
For older versions of PSE:
Press and hold Alt-Ctrl-Shift immediately after Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
For more recent versions of the program, go to Edit>Preferences>General and look for this:

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Could not complete your request because the active layer is empty

Windows 7 - 64-Bit
Photoshop Elements 11
I have all my pictures in a Photoshop Elements Catalog
I open the catalog & choose the picture I want to edit in Photoshop Elements Editor
I choose Quick edit
I crop a picturem save it, and then want to edit it
I click Smart Edit and I get the error message "Could not complete your request because the active layer is empty". I only have the original layer, the only thing I did was crop & save it, so the error message makes no sense.
I have searched the discussion groups for an answer, but don't find it anywhere.
I am having other issues with the program as well, but I will post those as seperate issues.
I am trying to edit & preserve my family photos for my 90 year old mother, but at this point I am ready to find another program to do this.

operating system?
I'd be inclined to restart your computer again.

Warning could not carry out all normings

Hi Experts,
why would a user get the following error in BEx?
"warning could not carry out all normings"
Thanks
Dave

Hi,
I think in this case there might have been norming set up in the query, or that some one accidentally set the norming on in the calculation. You can always switch this off at the workbook. At any query cell, right-click > ALL CHARACTERISTICS > NORMALIZE > NO NORMALIZATION. The error should then go away.
Cheer,
Gimmo

Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

Hi, bradley158.
Thank you for visiting Apple Support Communities.
Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

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Select your Music Track so that a yellow border is around it. Then hit the Delete Key. Alternatively, hit EDIT/DELETE SELECTION.

IPhone5 getting "iTunes could not connect to this iPhone. The session ID is missing." message - Can anyone help?

iPhone 5 running latest software (8.0.2) getting message "iTunes could not connect to this iPhone. The session ID is missing." Can anyone assist? Not sure what this means.

Hey dv107folsom,
Thanks for the question. After reviewing your post, it sounds like iTunes is not connecting to the iPhone. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for OS X
Thanks for using Apple Support Communities.
Have a nice day,
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Could not complete iTunes Store request. The Store may be busy.

***?!
i got two iphones. the first one activated just fine.
the second keeps giving me this on a different iTunes account on a different laptop.
i don't even get to the first page of activation. is the iTunes store for iPhone activation down?

Sure blame Vista. You clearly have no idea what you're talking about, but instead of going into detail, I'll just say that I rebooted my MacBook Pro into OS X (latest version with all updates) and got the same error. I know this error isn't an overload because I'm not even getting as far as everyone else is. The error also comes back immediately leading me to believe this is the default error message for 500-level server errors. Of course try explaining that to the moron's you get on the phone (granted... they are friendly... just unhelpful, though it's clearly not their faults).
This is insane. I can't believe how terrible this launch went. They KNEW they'd get this many people on. How could they not stress test their system? Plus... everyone you call is no help at all.
I'm just going to go in and trade this for annother and then I'll bet I'll be free of this bug (and be able to at least get to the point where I'll be waiting for my activation email, like the rest of you).

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I am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??

am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??

The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........

CS5 RAW Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.

I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.
Can anyone please help?

yellowmledbetter wrote:
Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
But, here goes:
Your cameras are newer than your raw converter, so it won't understand them.
CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
If you load up DNG Converter, you'll notice a button labelled "Change Preferences". Clicking this, you'll see the first option is "Compatibility". Here, you must select the appropriate setting for the version of Camera Raw you HAVE (see above). If you can't work this out, just pick "Camera Raw 5.4 and later". THEN pick a folder of raw files and convert them to DNGs.
All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
I really should be in bed.

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After several hours creating a PSD file in Photoshop CS5 I attempted to revert some changes and got this error "Could not complete your request because the file is not compatible with this version of Photoshop".
I closed the file and restarted Photoshop and still get this error.
I restarted the computer and still get this error. Now my hours of work are WASTED!
This file was created using Photoshop CS5 Extended and was never in any other software.
Details:
Mac Photoshop CS5 (12.0 running in 32 bit mode)
File had a video layer (h.264)
MaxBook Pro 2.8Ghz
OSX 10.6.3

I was able to open the file in Photoshop CS2 and all layers were intact. PS CS2 gave me the message: "A layer is corrupt and will be discarded." Turns out that was the video layer. The file itself was fine and I am again working on it in PS CS5.
Which leads me to ask: If a video layer gets corrupted why can't PS CS5 open it?
PS CS2 had no problem opening the file, it just flatteded the video layer - it even kept the current key frame.
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Operation ' Change Attribute TSTATE ' could not be carried out for Request

hi,
i am unable to delete the request Id from DSO. and when i checked that, it says request is partially activated(error occured during the activation)
and when i checked the logs i got the following error messages:
Operation ' Change Attribute TSTATE ' could not be carried out for Request 609249
Termination in problem report 'RSS2_DTP_RNR_SUBSEQ_PROC_SET' in row ' 361'
i even thought it was BASIS issue but it was not.
due to this error the process chain is failing daily
kindly help
regards
laksh

hi arvind,
i tried using the both the methods you had mentioned, i am able to delete the request at that moment but its again coming back, i think as it is a partially activated request so may be that is why it is happening
but the problem is still there
regards
Laksh

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I get the same error (although in Dutch ;-)).
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I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
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When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
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Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
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CR2 files from which Canon camera?
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Could not complete your request because the file is not compatible with this version of photoshop

Hello,
I'm a beginner in PS. I was edit TIFF file in PS. Size of file is 21x89.1(22.6 MB). Then suddenly power - cuted. But after 5 min turn on PC and PS can't open my TIFF file.
Error is (could not complete your request because the file is not compatible with this version of photoshop)
What should I do, how I open this TIFF file? I realy need to open this file?
Please help me...
Regards, Suvd.S

Out of curiosity, were you actually saving the file at the moment the power cut off, or had you just saved it?
If not, I don't understand the reason the file should have become corrupted. If it was successfully saved on disk from the prior save operation, just shutting off the power on Photoshop would lose your current edits, but the file should still be intact.
-Noel

Could not carry out your request as the active layer is empty (error message)

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