Could not complete iTunes store request... still!?

Am I the only person who STILL can't access the activation process in iTunes? It doesn't seem like this is still happening for most people. I have been trying for several hours. I do have the most current version of iTunes.
Weird...

What version of the Mac OS or Windows do you have? You must have OSX 10.4 or above, and some versions of Vista (I think the 64 bit versions) have been having problems (as iTunes 7.3 doesn't work properly on that version of Vista).

Similar Messages

  • Having an issue with itunes purchase, message shows "could not complete itunes store request, requested resource not found." My account has been debited for the price of the download, but I dont have the download.

    Need some help, I was downloading an album when the message "could not complete itunes store request, requested resource not found."  "Error in the itunes store please try again later." My account has been deducted for the amount of the album, but I dont have it downloaded on my computer. Please help!!! Thank you!!!

    Does the purchases show in your Purchased list?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? Ones with a green checkmark are solved.
    Next contact iTunes by:
    Contact iTunes

  • Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

    Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

    Hi, bradley158. 
    Thank you for visiting Apple Support Communities. 
    Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store. 
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • Could not complete iTunes Store request. An unknown error occurred (-4)

    Apologies if this is a FAQ, these forums are a little hard to search.
    Mac OS 10.5.1
    iMac 2.8
    ITunes 7.15
    iPod
    IPhone
    I recently upgraded to the Mac above, added Lepoard, and could sync my music successfully. Then added an iPhone to the list in the last week or so, and also could sync. However, started to get error messages for many of the music in the library, which seemed to require me to re-authorize using some of the older account names I purchased under. Any attempt now to re-authorize the music, or re-authorize (or de-authorize) the computer, with any of the accounts, gives me the messsage in the subject line.
    "Could not complete iTunes Store request. An unknown error occurred (-4)"
    So now I have about 30 gigs of uplayable music. Not happy. Any ideas ?

    I just synced my iPhone and got some errors stating that a few songs weren't authorized to play (it synced fine yesterday). I decided to deauthorize all computers (since I forgot to deauthorize two older ones a while ago). When I tried to reauthorize, I kept getting the -4 error. I had to try at least 5 times before it finally worked. Apple's servers must be getting hammered.
    I'm not sure if this matters... but on the last attempt that worked, I went to the menu-Store-Authorize Computer (instead of clicking on a iTunes purchase to authorize).
    <My address book (synced to Yahoo) is also unable to sync with my iPhone suddenly, too. Something weird is going on>

  • Could not complete iTunes store request error 4002

    When I try to update the Genius app I get the above message " We could not complete your iTunes store request  An Unknown error ocurred, 4002". I also get this error message when I launch the ITunes. I've searched the ITunes for Windows commmunity and found noithing but I found some fixes for Macs with the same problem. Help!!!!!!

    Perfect - thanks so much!
    For anyone else wondering, the clue was in what was displayed on the screen after I turned iTunes Match on again: it asked whether I wanted to add this computer. Having copied my iTunes library over from the old machine, I'd completely forgotten that iTunes Match identifies each computer uniquely (not each iTunes Library), so was never going to work with this one until I specifically added it. Sorted!

  • Could not complete iTunes Store request.  The Store may be busy.

    ***?!
    i got two iphones. the first one activated just fine.
    the second keeps giving me this on a different iTunes account on a different laptop.
    i don't even get to the first page of activation. is the iTunes store for iPhone activation down?

    Sure blame Vista. You clearly have no idea what you're talking about, but instead of going into detail, I'll just say that I rebooted my MacBook Pro into OS X (latest version with all updates) and got the same error. I know this error isn't an overload because I'm not even getting as far as everyone else is. The error also comes back immediately leading me to believe this is the default error message for 500-level server errors. Of course try explaining that to the moron's you get on the phone (granted... they are friendly... just unhelpful, though it's clearly not their faults).
    This is insane. I can't believe how terrible this launch went. They KNEW they'd get this many people on. How could they not stress test their system? Plus... everyone you call is no help at all.
    I'm just going to go in and trade this for annother and then I'll bet I'll be free of this bug (and be able to at least get to the point where I'll be waiting for my activation email, like the rest of you).

  • "Could not complete Music Store request"

    When I enter the Music Store I get this error message - "Could not complete Music Store request". When I log in I then receive the message "Your billing information has changed, please approve. Edit pay screen comes up for approval but I can not enter any info and it is locked up. At a loss, need help.

    This of help?
    http://docs.info.apple.com/article.html?artnum=93953

  • Could not complete iTunes store purchase

    Trying to make a purchase in itunes Store.
    Recieved the following message:
    "We could not complete your Itunes Store Request.
    An unknown error occurred -45054.
    There was an error in the Itunes store."
    Anyone run into this before?
    What was your solution?
    Thank you,
    Joe

    Does the purchases show in your Purchased list?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? Ones with a green checkmark are solved.
    Next contact iTunes by:
    Contact iTunes

  • Authorization-Could not complete Music Store Request. Unknown error -208

    My daughter, has an IPod and uses Itunes ver 6.
    She only uses her ipod and itunes from a single computer.
    Recently, I upgraded her Hard drive - Everything was copied over at the partician level to the new drive using Maxblast 4.
    ITunes now comes up ok but She cannot play any of her purchased songs or videos. It even has removed the purchased items from her Ipod.
    When I try to play a purchased song or video from Itunes. it prompts me to authorize the computer.
    When I do that and enter the user name, pw info, etc it returns a screen that says Machine Authorization was Successful. You Have authorized a total of 1 machines out of your available 5. but when I click OK it then gives me another screen saying We could not complete your Music Store Request. An Unknown error has occurred (-280 ) There was an error in the Music store. Please try again later. I have tried multiple times over the past 2 days and get the same response. How do I fix it?
    HP   Windows XP  

    Interestingly enough - I can access iTunes by using the search feature. For example if I want U2 I can search on U2 and get into the store. But under no circumstances can I get to the iTunes Home page.
    It’s not a firewall - at least no on the network. I have 5 Mac’s on the network - all but one have no problem with iTunes - even when I log in under the problematic account. It seems to be something on the one MacBook that is blocking iTunes.
    Hope somebody can help.

  • TS3297 I keep getting an error when trying to add songs to the iCloud. Error reads: "We could not complete your iTunes_Store request. An unknown error occurred (4002)" I have tried to completely delete iTunes and reinstall but still getting error.

    I keep trying to download songs to ICloud but keep getting an error: "We could not complete your itunes_store request. An unknown error occurred(4002)"
    I have deleted itunes and reinstalled but continue to get error. Want else can I do?

    Thanks jdnjo.  Your fix also worked in Windows 8!

  • "Cannot complete iTunes store request..." error solved

    As posted elsewhere here, repeated clicking between "iPhone" and any other header such as "Music" or "Playlists" in the iTunes browser has solved this error message:
    "Cannot complete iTunes store request - network connection was reset. Make sure your connection is active and try again."
    After about 45 minutes I got the message: "Restoring iPhone from backup"
    It is now sloowwly restoring my original iPhone (No usb 2.0 on the old PowerBook G4 400)
    Hammered Apple servers = tried patience. Keep trying!

    I don't know if this will help you guys, but it worked for me...
    I've been having the exact same problem since upgrading to iTunes 9. Installed the recent update to 9.0.1.8 with no change--still no icons when the Store comes up, long vertical layout, 306 error when clicking on anything.
    I'm on an older Windows box with XP installed, Safari 4.0.3, iTunes 9.0.1.8. I use Firefox for the web. Though it WAS installed, I had never used Safari on this machine. Went to take a look at Safari and see if there was anything wrong.
    I found that Safari was NOT set up properly to get through my Firewall--again, I had never used it before. As soon as I got the internet settings right in Safari and made sure it could get to the web properly, I re-launched iTunes and lo and behold the Store worked properly. This was NOT a problem with iTunes 8. Apparently everything with Safari needs to be kosher before the iTunes 9 Store will work.
    Maybe you all have done this already, but it immediately solved the problem for me. Hope this helps someone.

  • Can't create HealthVault accounts in PPE. 'We're sorry. We could not complete your last request'

    Since last week, we've been unable to manually create any HealthVault accounts in the PPE environment. We are trying to test the patient signup process for our application but keep hitting a wall when creating the actual HealthVault account. This has been
    broken for at least five days.
    Steps to replicate:
    Create a test patient with a new Microsoft ID (outlook.com)
    Go to https://www.healthvault-ppe.com/gb/en
    Click 'Sign up or sign in'
    Enter your credentials and click 'Sign in', then get error message below:
    Try
    to go back to what you were doing.
    We're sorry. We could not complete your last request.
    An error occurred that we did not expect. The most recent action you were taking may not have completed successfully, but the rest of your HealthVault information is still safe.
    This is causing us a real issue as we wan't to extend usage to more patients in our NHS Trust but until we are happy with testing the whole patient sign up process, and then our application, we can't move it into the Live environment.

    Authorization or lack thereof would not normally affect the ability to access the iTunes Store itself. It may be that something on your work computer or work network is blocking access to the Store. Run the Network Diagnostics in iTunes:
    http://support.apple.com/kb/HT3204
    and post the results here. That may provide some clues.
    Regards.

  • HT3204 new ipod touch. can access iTunes store. cannot create iTunes ID. get error "could not complete iTunes request. unknown error occured (-1202)".Ipod updated to latest issue,firewall exception allowed.SSL 3.0 & TSL 1.0 ok. Running windows Vista. Help

    New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured  (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???

    laneymenion wrote:
    Using Proxy: Yes
    HTTP Proxy: 192.168.100.15:80
    Change the Using Proxy to No
    Have you allowed itunes and itunes helper in your security software firewall?

  • TS1363 I can access iTunes store with this Windows based laptop.However.my iTouch could not access iTunes store.I tried various options to resolve the problemThe last one was to reformat the ITouch software.When I try to reinstall the iTouch software it w

    Hi! I cannot reinstall software on my Apple iTouch.I get the message...The "iPod" could not be restored.An unknown error occurred (1).
    Can you help/advise?
    The reason I went thru this process was the iTouch could not access the iTunes store.
    Awaiting your reply.
    Kind regards,
    Matheo

    Hi there Matheoconnolly,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    -Griff W. 

  • "Could not purchase" iTunes Store Error

    I keep getting the error message:
    "Could not purchase (insert songname here) the network connection was reset"
    whenever I try to buy this one song I want. Does anyone know why or have a way to help me with this?

    We're having the same problem from both Windows computers in our house. The iTunes network troubleshooter (Help > Run diagnostics) says:
    Network interfaces verified.
    Internet connection verified.
    Secure link to iTunes Store failed.
    ISP is Bell in the Toronto area. Is anyone else having these problems? Is something wrong on the Apple server side?
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    iTunes 10.6.1.7
    QuickTime 7.7.1
    FairPlay 1.14.37
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    DNS Servers:   
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was unsuccessful.
    The network connection timed out.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-04-20 20:30:52.

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