"Could not complete Music Store request"

When I enter the Music Store I get this error message - "Could not complete Music Store request". When I log in I then receive the message "Your billing information has changed, please approve. Edit pay screen comes up for approval but I can not enter any info and it is locked up. At a loss, need help.

This of help?
http://docs.info.apple.com/article.html?artnum=93953

Similar Messages

  • Authorization-Could not complete Music Store Request. Unknown error -208

    My daughter, has an IPod and uses Itunes ver 6.
    She only uses her ipod and itunes from a single computer.
    Recently, I upgraded her Hard drive - Everything was copied over at the partician level to the new drive using Maxblast 4.
    ITunes now comes up ok but She cannot play any of her purchased songs or videos. It even has removed the purchased items from her Ipod.
    When I try to play a purchased song or video from Itunes. it prompts me to authorize the computer.
    When I do that and enter the user name, pw info, etc it returns a screen that says Machine Authorization was Successful. You Have authorized a total of 1 machines out of your available 5. but when I click OK it then gives me another screen saying We could not complete your Music Store Request. An Unknown error has occurred (-280 ) There was an error in the Music store. Please try again later. I have tried multiple times over the past 2 days and get the same response. How do I fix it?
    HP   Windows XP  

    Interestingly enough - I can access iTunes by using the search feature. For example if I want U2 I can search on U2 and get into the store. But under no circumstances can I get to the iTunes Home page.
    It’s not a firewall - at least no on the network. I have 5 Mac’s on the network - all but one have no problem with iTunes - even when I log in under the problematic account. It seems to be something on the one MacBook that is blocking iTunes.
    Hope somebody can help.

  • Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

    Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

    Hi, bradley158. 
    Thank you for visiting Apple Support Communities. 
    Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store. 
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • Could not complete iTunes Store request. An unknown error occurred (-4)

    Apologies if this is a FAQ, these forums are a little hard to search.
    Mac OS 10.5.1
    iMac 2.8
    ITunes 7.15
    iPod
    IPhone
    I recently upgraded to the Mac above, added Lepoard, and could sync my music successfully. Then added an iPhone to the list in the last week or so, and also could sync. However, started to get error messages for many of the music in the library, which seemed to require me to re-authorize using some of the older account names I purchased under. Any attempt now to re-authorize the music, or re-authorize (or de-authorize) the computer, with any of the accounts, gives me the messsage in the subject line.
    "Could not complete iTunes Store request. An unknown error occurred (-4)"
    So now I have about 30 gigs of uplayable music. Not happy. Any ideas ?

    I just synced my iPhone and got some errors stating that a few songs weren't authorized to play (it synced fine yesterday). I decided to deauthorize all computers (since I forgot to deauthorize two older ones a while ago). When I tried to reauthorize, I kept getting the -4 error. I had to try at least 5 times before it finally worked. Apple's servers must be getting hammered.
    I'm not sure if this matters... but on the last attempt that worked, I went to the menu-Store-Authorize Computer (instead of clicking on a iTunes purchase to authorize).
    <My address book (synced to Yahoo) is also unable to sync with my iPhone suddenly, too. Something weird is going on>

  • Having an issue with itunes purchase, message shows "could not complete itunes store request, requested resource not found." My account has been debited for the price of the download, but I dont have the download.

    Need some help, I was downloading an album when the message "could not complete itunes store request, requested resource not found."  "Error in the itunes store please try again later." My account has been deducted for the amount of the album, but I dont have it downloaded on my computer. Please help!!! Thank you!!!

    Does the purchases show in your Purchased list?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? Ones with a green checkmark are solved.
    Next contact iTunes by:
    Contact iTunes

  • Could not complete iTunes store request error 4002

    When I try to update the Genius app I get the above message " We could not complete your iTunes store request  An Unknown error ocurred, 4002". I also get this error message when I launch the ITunes. I've searched the ITunes for Windows commmunity and found noithing but I found some fixes for Macs with the same problem. Help!!!!!!

    Perfect - thanks so much!
    For anyone else wondering, the clue was in what was displayed on the screen after I turned iTunes Match on again: it asked whether I wanted to add this computer. Having copied my iTunes library over from the old machine, I'd completely forgotten that iTunes Match identifies each computer uniquely (not each iTunes Library), so was never going to work with this one until I specifically added it. Sorted!

  • Could not complete iTunes Store request.  The Store may be busy.

    ***?!
    i got two iphones. the first one activated just fine.
    the second keeps giving me this on a different iTunes account on a different laptop.
    i don't even get to the first page of activation. is the iTunes store for iPhone activation down?

    Sure blame Vista. You clearly have no idea what you're talking about, but instead of going into detail, I'll just say that I rebooted my MacBook Pro into OS X (latest version with all updates) and got the same error. I know this error isn't an overload because I'm not even getting as far as everyone else is. The error also comes back immediately leading me to believe this is the default error message for 500-level server errors. Of course try explaining that to the moron's you get on the phone (granted... they are friendly... just unhelpful, though it's clearly not their faults).
    This is insane. I can't believe how terrible this launch went. They KNEW they'd get this many people on. How could they not stress test their system? Plus... everyone you call is no help at all.
    I'm just going to go in and trade this for annother and then I'll bet I'll be free of this bug (and be able to at least get to the point where I'll be waiting for my activation email, like the rest of you).

  • Could not complete iTunes store request... still!?

    Am I the only person who STILL can't access the activation process in iTunes? It doesn't seem like this is still happening for most people. I have been trying for several hours. I do have the most current version of iTunes.
    Weird...

    What version of the Mac OS or Windows do you have? You must have OSX 10.4 or above, and some versions of Vista (I think the 64 bit versions) have been having problems (as iTunes 7.3 doesn't work properly on that version of Vista).

  • TS3297 i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start

    i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?

    I don't know - but I am having the same problem and have not had any useful help from Apple Support.  Everything they told be to do has been done and it hasn't fixed the problem.

  • We could not complete your itune request An unknown error occurred (12002)

    we could not complete your itune request An unknown error occurred (12002)

    Same problem here. My user1 account (non administrator - but not managed ie. standard) ok for itunes store. My new user2 account (managed/parental) not ok - hangs for about 10 mins then gets the above (-50) error message.
    The user1 I created while setting up my imac was originally an admin account. iTunes store always ok here. I created a new Admin account. Took out administrator privilege on user1. User1 still ok with itunes store. Admin account also ok with store.
    Created user2 - managed / parental - enabled access to itunes. Also enabled parental itunes store access in iTunes preference settings. No go for user2.
    Disabled firewall - still not ok for user2.
    Made user2 into administrator - this acct can now access itunes store.
    Took out admin privileges of user2. Again - error (-50) comes up.
    Made user2 into standard (non managed). Store still not ok.

  • Can't create HealthVault accounts in PPE. 'We're sorry. We could not complete your last request'

    Since last week, we've been unable to manually create any HealthVault accounts in the PPE environment. We are trying to test the patient signup process for our application but keep hitting a wall when creating the actual HealthVault account. This has been
    broken for at least five days.
    Steps to replicate:
    Create a test patient with a new Microsoft ID (outlook.com)
    Go to https://www.healthvault-ppe.com/gb/en
    Click 'Sign up or sign in'
    Enter your credentials and click 'Sign in', then get error message below:
    Try
    to go back to what you were doing.
    We're sorry. We could not complete your last request.
    An error occurred that we did not expect. The most recent action you were taking may not have completed successfully, but the rest of your HealthVault information is still safe.
    This is causing us a real issue as we wan't to extend usage to more patients in our NHS Trust but until we are happy with testing the whole patient sign up process, and then our application, we can't move it into the Live environment.

    Authorization or lack thereof would not normally affect the ability to access the iTunes Store itself. It may be that something on your work computer or work network is blocking access to the Store. Run the Network Diagnostics in iTunes:
    http://support.apple.com/kb/HT3204
    and post the results here. That may provide some clues.
    Regards.

  • We could not complete your iTunes request...message

    Morning folks, I'm sorry if this has been discussed elsewhere, I have looked but can't see it. I need to access the iTunes store from my work laptop, (I have iTunes installed) and when I go to, this message pops up-We could not complete your iTunes request. You do not have permission to access the requested resource. I do remember adding my laptop as one of the five machines I can have. I tried to double check my account to see which computers are authorised but 'it' will only let me de-authorised all of them. Any suggestions would be great,
    Thanks

    Authorization or lack thereof would not normally affect the ability to access the iTunes Store itself. It may be that something on your work computer or work network is blocking access to the Store. Run the Network Diagnostics in iTunes:
    http://support.apple.com/kb/HT3204
    and post the results here. That may provide some clues.
    Regards.

  • I am trying to watch a movie that I rened on itues but I keep getting an error msg " we could not complete your itunes request an unknown error has occured (-42110)

    I am trying to watch a movie that I rened on itues but I keep getting an error msg " we could not complete your itunes request an unknown error has occured (-42110)

    See the "Error 3001,"  "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HELP! "Could not complete your itunes request Requested keychain invalid"

    Hi,
    I recently got an iphone and have been trying to sync it to my computer..however to do that I need to sign into itunes store via itunes..which I can't do because the following message appears:
    "Could not complete your itunes request Requested keychain invalid"
    I've run keychain first aid - but no help there. it finds no problems
    I have seen other threads with this whole thing about going to 'Window' then to 'Keychain list' and then clicking on the login and saying 'Global' but to no avail..theres no global checkbox on my keychain list and the keychain list option is under 'edit' not 'window',.
    Someone please help!
    Thankyou

    Authorization or lack thereof would not normally affect the ability to access the iTunes Store itself. It may be that something on your work computer or work network is blocking access to the Store. Run the Network Diagnostics in iTunes:
    http://support.apple.com/kb/HT3204
    and post the results here. That may provide some clues.
    Regards.

  • TS3297 I keep getting an error when trying to add songs to the iCloud. Error reads: "We could not complete your iTunes_Store request. An unknown error occurred (4002)" I have tried to completely delete iTunes and reinstall but still getting error.

    I keep trying to download songs to ICloud but keep getting an error: "We could not complete your itunes_store request. An unknown error occurred(4002)"
    I have deleted itunes and reinstalled but continue to get error. Want else can I do?

    Thanks jdnjo.  Your fix also worked in Windows 8!

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