Could not complete purchase

Hi! I've been trying to purchase a game but is always get the message " could not complete purchase"

Hi Niel!
Please also help.
Mine has the following specifications:
Hardware Overview:
Model Name:          MacBook
Model Identifier:          MacBook2,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          1.83 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          2 MB
Memory:          4 GB
Bus Speed:          667 MHz
Boot ROM Version:          MB21.00A5.B07
SMC Version (system):          1.13f3
Serial Number (system):          4H648YJ2WGK
Hardware UUID:          00000000-0000-1000-8000-0017F2F21E3D
Sudden Motion Sensor:
State:          Enabled
Is this compatible with Mountain Lion?
Please advise.
Thanks!
Erson

Similar Messages

Could not complete purchase of Mountain Lion

I'm running Snow Leopard 10.6.8, and this is my hardware:
Hardware Overview:
Model Name:          Mac Pro
Model Identifier:          MacPro1,1
Processor Name:          Dual-Core Intel Xeon
Processor Speed:          2.66 GHz
Number Of Processors:          2
Total Number Of Cores:          4
L2 Cache (per processor):          4 MB
Memory:          5 GB
Bus Speed:          1.33 GHz
Boot ROM Version:          MP11.005C.B08
SMC Version (system):          1.7f10
It seems like I should be able to run Mountain Lion, but the App store tells me:
"We could not complete your purchase. OS X Mountain Lion is not compatible with this computer."
What's the "Model Identifier" minimum version required to install Mountain Lion?

Hi Niel!
Please also help.
Mine has the following specifications:
Hardware Overview:
Model Name:          MacBook
Model Identifier:          MacBook2,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          1.83 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          2 MB
Memory:          4 GB
Bus Speed:          667 MHz
Boot ROM Version:          MB21.00A5.B07
SMC Version (system):          1.13f3
Serial Number (system):          4H648YJ2WGK
Hardware UUID:          00000000-0000-1000-8000-0017F2F21E3D
Sudden Motion Sensor:
State:          Enabled
Is this compatible with Mountain Lion?
Please advise.
Thanks!
Erson

Max payne 3 "Could not complete purchase, there is not enough disk space available to install the product."

As most people should know, max payne 3 is a pretty big game, in fact, the second biggest game I know. However, when I try to purchase it, It says that it could not complete the purchase, there is not enough disk space. Even though, the game requires 40 GB, I have well over 60 GB. Can anyone help me?

You're downloading a large installer package that unpacks to an even larger set of installed files. There has to be enough space for both at the same time, plus a margin of safety to avoid the risk of a boot failure. You would probably need at least 80 GB of free space, maybe a little more.

App, Could not complete purchase

Greetings,
Got this message after downloading.
(Purchase payment done).
How to fix this and be able to download again?
Thank you!

Hi...
Installing the appropriate combo update may help.
For Lion v10.7 here > OS X Lion Update 10.7.4 (Client Combo)
For Snow Leopard v10.6 here > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
The combo udpate helped here > ERROR: The product distribution file could not be verified.

Genius could not complete purchase in store

I went into the local Apple store (Frisco, TX) today to pick up a 128GB iPhone 6. Waited in line about 30 minutes.
Was assigned Shane to work with. Everything goes smoothly. Verifies account, etc. However, he was unable to select my data plan when processing the order (I have a 40GB family share plan on AT&T). He just looked at me and said, "it's not on here". No attempt to trouble shoot anything. He asked if I wanted to select one of the other data plans listed on his device (all individual plans). Not a solution because I don't know what that would have done to my family share plan (this is the main number on the plan).
I expected a little more effort on his part to figure out how to get the purchase completed. I love Apple but come on. A little attempt to problem solve would be nice. Maybe refer me to the genius bar or something. Instead I got a big "see you later".
Anybody else have problems completing a purchase on an AT&T device?? I guess I can wait until AT&T has some phones in stock and go get it there.

Hi Niel!
Please also help.
Mine has the following specifications:
Hardware Overview:
Model Name:          MacBook
Model Identifier:          MacBook2,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          1.83 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          2 MB
Memory:          4 GB
Bus Speed:          667 MHz
Boot ROM Version:          MB21.00A5.B07
SMC Version (system):          1.13f3
Serial Number (system):          4H648YJ2WGK
Hardware UUID:          00000000-0000-1000-8000-0017F2F21E3D
Sudden Motion Sensor:
State:          Enabled
Is this compatible with Mountain Lion?
Please advise.
Thanks!
Erson

HT4009 Hi I tried to download a in app purchase and it said could not complete purchase please try again and it told me to come here so here I am please help thanks

Ipad mini

This is not apple support.
This is a user to user support community.
We can not help you.

HT201364 I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"

I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"
I nee an easy way to resolve this with Apple.

why is it this problematic to resolve?! obviously there's a valid installer image for our macs, why can we not have access to it to use on our laptops?
I do not understand, nor accept the explanation given before - about it being a newer model... it doesn't make sense... how does that translate to "no download available".
also, if it was a valid point - we would have had that download with the release of 10.9.1 - which we don't.

Having an issue with itunes purchase, message shows "could not complete itunes store request, requested resource not found." My account has been debited for the price of the download, but I dont have the download.

Need some help, I was downloading an album when the message "could not complete itunes store request, requested resource not found." "Error in the itunes store please try again later." My account has been deducted for the amount of the album, but I dont have it downloaded on my computer. Please help!!! Thank you!!!

Does the purchases show in your Purchased list?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? Ones with a green checkmark are solved.
Next contact iTunes by:
Contact iTunes

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!

When ever i'm trying to install an app from the app store i'm getting the following error "We could not complete your purchase - The product distribution file could not be verified. It may be damaged or was not signed", plz help me to rectify this .

when ever i'm tring to install an app from the app store i'm getting the following error.
"We could not complete your purchase - The product distribution file could not be verified. It may be damaged or was not signed".
someone plz help me to overcome this.

Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall

HT4414 When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." I can purchase other apps, why not Mountain Lion?

When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.

The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps.

With this computer I am unable to purchase anything at the iTunes store. The message is: We could not complete your iTunes store request. An unknown error occurred (-1202). There was an error in the iTunes store. please try again later.

I am unable to purchase anything at the iTunes store with this computer. The message is:
"We could not complete your iTunes store request. An unknown error occurred (-1202).
There was an error in the iTunes store. please try again later."
I always need to go back to my older laptop to purchase anything.
Can anyone help?

I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes.

Could not complete iTunes store purchase

Trying to make a purchase in itunes Store.
Recieved the following message:
"We could not complete your Itunes Store Request.
An unknown error occurred -45054.
There was an error in the Itunes store."
Anyone run into this before?
What was your solution?
Thank you,
Joe

Does the purchases show in your Purchased list?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? Ones with a green checkmark are solved.
Next contact iTunes by:
Contact iTunes

I tried to download Mavericks overnight and it never finished. When I tried to download again I got this message "We could not complete your purchase.The product distribution file could not be verified. It may be damaged or was not signed." Help?

I tried to re-download Mavericks after an apparent failed attempt and now I get the message "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
Can anybody help?

Several causes for this problem have been reported. Please take each of the following steps that you haven't already tried. Stop when it's resolved.
Step 1
Back up all data.
From the menu bar, select
 ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 2
Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
Step 3
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I'm trying to download the new MacOS. I keep getting a dialog that says: "We could not complete your purchase" and then " The product distribution file could not be verified. It may be damaged or was not signed." any ideas?

I'm trying to download the new MacOS. I keep getting a dialog that says: "We could not complete your purchase" and then " The product distribution file could not be verified. It may be damaged or was not signed." any ideas?

I went to Purchases and it worked from there having had the same problem you describe.

Could not complete purchase

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