Could not complete the command because of a program error

I am running CS3 and for some reason, I get this error on many of the filter options. To reproduce:
- load any picture - it does not matter what format I use
- create a new layer by selecting the new layer icon at the bottom of the layers pallet
- with the new layer selected, going to the menu item filter/blur/Gaussian Blur
I have reset the preferences by pressing ctrl/alt/shift while bringing up Photoshop.
I also have reinstalled (repaired) Photoshop.
I've tried many different pictures with several formats (raw, .psd, .jpg) with no luck.
Interestingly enough, the filter Lens Blur does come up with the screen.
What am I doing wrong? This should not be rocket science.....
Thanks,
Steve

"...create a new layer by selecting the new layer icon at the bottom of the layers pallet..."
That produces a blank layer. With this blank layer selected, you should get the message "Could not complete the command because the selected area is blank".

Similar Messages

Could not complete the command because of a problem using the Adobe Color Engine

Hi all
This bizarrely started this morning - completely out of the blue - and I've no idea why.
Setup: Mac 10.8.2 / Creative Suite Premium PhotoShop CS5 extended (patched to 12.04)
Am working on images exported from LightRoom 4 (16bit A3 Pro Photo RGB PSDs) in PhotoShop CS5.
As part of my image grading process I have a PhotoShop Action that does the following: copy layer to new document (document respects all of copied layer settings) > Image > Adjustments > HDR toning > apply a certain HDR preset > copy to resultant image back to original doc > set opacity as 40%.
Totally out of the blue, after having this action for about 2 months, this morning I start getting a warning dialog of "Could not complete the command because of a problem using the Adobe Color Engine" and the action fails. The failure seems to take place at the 'make document' part of the action and seems to somehow be related to the contents of the clipboard.
I've tried trashing and re-creating the action. It works first time out fine and then - on the next image - errors again.
At present I can only safely carry out the work 'manually' by completing all the actions myself.
I can think of no settings that have changed and the OS hasn't been updated in a while.
I have found one other thread on a similar problem in PhotoShop Elements, but no definitive solution.
Any help appreciated as I have a shedload of stuff to process.
Best wishes
TP

OK: trash of prefs didn't work. Tried thrice. Re-created orig action. same problem.
BUT!
Your 'Image > Duplicate' suggestion does seem to work. If I use that in a new action as the method for creating the HDR version doc (instead of 'Select > Copy > New > Paste), it seems to work.
Will try that out this afternoon, but for now: WIN!
Many thanks for the suggestion!
TP

Could not complete the command because there is not enough memory (RAM)

Hi Folks:
I am running into an error (Could not complete the command because there is not enough memory (RAM)) when trying to open any file of any size or any format.on my Mac.
This error occurs when:
No other applications or files are open
Upon a fresh reboot
After Repairing Disk Permissions
The files can be opened by Fireworks and other image editor apps or video apps
My SPECS:
OSX 10.5.8
4GB 667 MHz DDR2 SDRAM
120.41 GB Free space available
Graphics: GeForce 8600M GT - VRAM 512 MB
PhotoShop settings:
Available RAM 3072 - Let PS use 90% (2764)
I really appreciate the help.

http://forums.adobe.com/thread/370739?tstart=0
http://forums.adobe.com/thread/370735?tstart=0

Could not complete the command because the extension could not be loaded

I was working in 3D with PS CS5 Extended. I went to the Window drop down menu and selected Color. I got the message "Could not complete the command because the extension could not be loaded" and the color pallet and swatches would not appear. I had to click on OK the error message three times to get rid of it as it kept reappearing. The the mini bridge and Brush pallets opened, including Brush Presets tab and Clone Source tab instead of the color pallets. How can I get my color pallets back?
I am on an iMac Intel core i3 running OS X Lion 10.7.2
Thanks for any help.
Thanks,
Don

I unstalled Photoshop. Then I installed on another drive. External. It did the same thing!!!! No mini-bridge, or any extentions loading. I don't know what is wrong.
I read something somewhere about a Panels file in photoshop. So I'm looking there.

Could not complete the command because of a problem using the Adobe Colour Engine??

When I am playing back a set of recorded actions, I receive a message that says "Could not complete the command because of a problem using the Adobe Colour Engine". This occurs after I copy a part of an image to paste it onto a new file. It occurs during the "Make" part(making a new file) and I was just wondering how to fix it.

It's a known (but esoteric) bug in Photoshop CS5 and earlier, seen with grayscale images. It used to crash utterly, but after I reported it I think they patched Photoshop 12.0.something to avoid the crash. However, the step still fails when you make a new grayscale image in an action.
I saw it because I created an action to paste the clipboard into new document, all in one motion. It virtually always works as long as I have a colored image in the clipboard. But not grayscale.
One workaround, which is not particularly convenient, is to turn on prompting for the Make new image step. I haven't used this workaround for a while, but it used to be that if you confirmed the "File New" operation manually it would continue and work. I don't know if the workaround is still valid.
-Noel

Hi when i open Photoshop i get this message in a little box (could not complete the command because Photoshop was unable to find the JavaScript plug-in.) Im using the trial version of Photoshop

im wondering if anyone can help with this
I get this message when i open PhotoShop
(could not complete the command because Photoshop was unable to find the JavaScript)

Photoshop installer should have installed a ScriptingSupport Plugin in each version of Photoshop you installed. Scan your system for ScriptingSupport I found six on my windows system. Here where I found them:

Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".

this was supplied by Ann Shelbourne.
Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".
These files will often open in Photoshop 7.0.1 or in CS1 but not in CS2.
The trouble may be caused by bad dates in the EXIF data and can originate from an incorrectly-programmed digital camera; or from a scan that was created after after Jan1 of this year (because of a known bug in some scanner software).
If someone runs into the "Could not complete your request because of a program error" problem, and does not have CS1, try opening the Tiff in TextEdit.
The EXIF data is right at the top. Check the EXIF data for bad creation dates and change any incorrect ones there.
Save and close; and then the file will probably open in CS2 without a murmur.

> If iPhoto causes problems why not open the images from the Finder?
I get the error if I open a file from within iPhoto using "OPen in external editor" and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
I get the error if I do "Show file" in iPhoto to see the file in the Finder. Then, if I double-click and it opens in PS, and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
> And with »save it anywhere« You indicate that You use the Save As-command?
Right.

When opening a file in Photoshop CC I get 'Could not complete your request because of a program error.'

I can see this is a generic error message('Could not complete your request because of a program error.') and I have done my best to read through many of the responses.
It occurs on the second, third, or sometimes fourth file that I try to 'Open', however I can still use the 'Open With' command through Finder.
I have tried resetting the preferences as per Julieanne Kost's recommendations, I have reinstalled Photoshop CC 2014, Generator isn't turned on, I don't have any Third-Party plug-ins loaded, I have tried running it in Safe mode, and I have reset my iMac's PRAM.
Photoshop doesn't appear to be writing a PSErrorLog.txt file? (~/Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
I haven't had any other issues.
I am running Photoshop on OS X Yosemite 10.10.2.
Please can you help me?

Does anyone have any other ideas as this is very frustrating.
Thanks,
James

Error Message: Could not complete your request because of a program error. when I try to save. help!

I am getting this message when I try to save any of my photos (Photographer). "Could not complete your request because of a program error." Only when I try to save my photo though. Ive tried doing some research but have had no luck with any of the possible solutions I have come accross. Please help me solve this problem.
Computer specs
MAC
Software Mac OS X Lion 10.7.2 (11C74)
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6750M 512 MB
Photoshop CS5.1

Please be aware that this Forum will be locked on the 3rd of January.
Does Save As-work?
Boilerplate-text:
Are Photoshop and OS fully updated?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

When I click on Define Custom Shape, I get an error message: "could not complete your request because of a program error."

I'm using Photoshop CC 2014. When I click on Define Custom Shape, there is an error box that says "could not complete your request because of a program error." How can I solve this problem or work around it? I've looked on the internet for answers but could find no solutions to this. The custom shape tool is 99% of what I use!

Consider resetting the Pen tool by right clicking here
and if that doesn't solve the problem a logical next step would be to reset your Preferences.
To reset Preferences:
If Photoshop is already open on your screen, close it (Quit). Then hold down Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and start Photoshop.
A dialog box will pop up asking if you want to delete the existing Preferences file (the "Settings"). Click Yes in the dialog box. The existing Preferences file will be scrapped and a new one will be created.
By the way, if "The custom shape tool is 99% of what I use!" have you considered Illustrator?

PS CS3: "could not complete your request because of a program error"

Hi,
I am using Photoshop CS3 on Windows XP Pro (Upgraded from PS v7.0 a few months ago) on about 10% of my images I'm getting an the error:
"could not complete your request because of a program error"
when trying to save the file after doing changes to it. Oddly enough I do NOT get the error when doing "Save As" even after the recieving the error on a save. Nor do I get the error if I open one of the affected files in PS v7.
I believe from searching on line that the problem is "something to do" with the format of the metadata in the images. I am not sure exactly what, nor am I sure why it only affects about 10% of my images - all of which have been processed, captioned and keyworded the same way. However it is noticable that I cannot open "File info" dialog box in PS CS3 for any image that won't save. The error given is: "Could not complete the File Info command because of a problem with the File Info module"
Oddly, I CAN open the same File Info dialog box in Bridge CS3, I can change metadata via Bridge but then even after doing that the problems still exist when the image is opened in Photoshop.
At the moment, the ONLY work round I have is for each effected image, open it, do a "save as" - to save it under a different name delete the original image and then rename the image back to it's original name to ensure that my DAM can still locate the image.
I am a professional photographer with over 25,000 PSD files. As you can imagine it is impractical to manually open every image to see is affected. Can anyone think on any automated method to locate which images have the problem?
Does anyone have a fix to this problem? The workround above has one MAJOR drawback. Like most/all DAM users I locate and open my images from within my DAM (IMatch in my case). If I use the save-as/delete/rename method while the DAM is open I lose the data records associated with the image in the DAM. (The data is lost when the original image is deleted).
Any help would be appreciated. This is becoming a MAJOR problem for me.
Thanks,
Ian M Butterfield
www.imb.biz

Hi Rob,
I've uploaded one of the images to my server....
http://www.iphotos.co.uk/downloads/tmp/FA0309A-E02305.zip (30Mb download).
I wouldn't say that the "image" is corrupt - the "image" is fine and in fact "Save As" to a new filename corrects the problem altogether. What I would say is that PS CS3 isn't handling the metadata in some of my images correctly. I use a lot of different programs to view/edit/update both image and metadata. PS CS3 is ONLY program I have found that has any problem with the files.
I only have two makes of camera Canon 5D and 10D. I can't say for certain whether it affects 10D files as the vast majoity of images I'm working on are from my 5D. What I can say however that not all images from a given shoot with the 5D will be affected - only a small proportion of them.
Anyhow, please download the zip file and extract the PSD to a suitable location. Then open the image in PS CS3 from that location. Make a minor edit to the image and you will see that PS CS3 can't save the file. Quit. Open the image again and select "File | File Info" and you will see the other error message. If you open the file and do "save as" to a new filename and repeat the above step everything works as it should.
If this was just a single file that I was having problems with I'd put up with the work round of "Save as" to correct the problem. But with 25,000+ PSD files and at a guess a random 10% of my files being affected you can imagine how frustraiting this is.
Thanks,
Ian.

Photoshop CS4 - getting error message that states: Could not complete your request because of a program error. Getting this message when

Could not complete your request because of a program error. Getting error message every time I open the program and try to do anything. Have to Force Quit to close. Using a Mac. Your expertise is appreciated!!

Have you tried removing all 3rd party plug-ins?
Also, resetting preferences to defaults may help... Press and hold Command - Shift - Option immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be really quick - it will prompt you to confirm deletion of your current preferences, which will lead to the establishment of a fresh default set. If it does not prompt you, you haven't been quick enough to get the keys down.
-Noel

Photoshop cs3 "could not complete your request because of a program error"

I have PS cs3 on powerpc mac ox 10.5.8, and have been using it for 3 years
or so perfectly. I started getting the "could not complete your request
because of a program error" when I was trying to open an ai eps (like I've
done before about 1000 times). Now, every time I open any file, I get this
error.
I removed everything PS cs3 from my computer (with the install disk) and
clean installed the program (after just throwing out the prefs, settings,
rebooting w/command/option, etc.). and now, same thing.
I called adobe support, and he said to go online, so here I am - wits end.
1. why do you think this happened initially and still (seems to be related
to fonts or the type tool because of error right away when I click that)?
2. what can I look for other than the prefs/settings that could be causing
it?
3. how do I fix it?
thanks for your help,
dan ([email protected])

Thanks, but I found that this worked in another post below:
I think it was a font issue, so I cleaned out some otf and ITC TT fonts (from Classic era)
and Deleted ~/Library/Caches/Adobe folder - think this is the key!
restarted PS and it's working now!
thanks!
Happy Macing
1. Feb 19, 2011 11:31 AM in response to: mafordha
Re: "Could not complete your request because of a program error"
FWIW, I just fixed this problem (I think) with the following:
Quit PS
Moved Stone Sans OS ITC TT out of the /Library/Fonts/ folder
Moved Stone Sans OS ITC TT out of the ~/Library/Fonts/ folder
Deleted ~/Library/Caches/Adobe folder
Restarted PS
See here: http://forums.adobe.com/thread/765852?start=0&tstart=0

Error: "Could not complete your request because of a program error" (photoshop CS2 9.0.2 on MAC OSX

Today I started my program (photoshop CS2 9.0.2) and opened a JPG file. When I went to print the file the program crashed and closed. When I restarted the program and went to open the file I got this error message, "Could not complete your request because of a program error".
I have tried several different file types/sizes and all result in the same error message since the program crashed. It will not open any file I try to open. As I indicated above I am using Photoshop CS2 9.0.2 it is on a MAC with OSX 10.4.11.
I called Adobe and the Rep directed me to Tech Note 331307 and told me to Re-create the Photoshop preferences files. Which I did and restarted the program, but when I tried to open a file (any file) I still get the same error message so it doesn't appear to be the preferences.
Does anyone have any info as to what the problem may be and how to correct it.
Thanks

Thanks for the response. OK... This is the first day I have been able to get back to the problem.
My system I am running Photoshop on is a Power Mac G4, AGP Graphics ATY Rage 128Pro chip set 16MB VRAM LCD 1280x1024 32-bit color, 500MHz, 1.75GB of memory, 1 MB L2 Cache, 100 MHz Bus Speed. I had installed the latest security update and repaired the permissions the day the problem started.
Now to day I started the system and went in and created a Guest Account. I logged into the guest account and started Photoshop. Low and behold it worked just fine. So I logged out of guest and logged into my main user account And started Photoshop. Wouldn't you know it.... It works just fine. I can open any file I want with now problems.
I got to thinking after I had done all of this that I wished I had tried to open a file in Photoshop today prior to creating the guest account to see if it still had the problem in my main user account.
I did not change anything else on the system and all seems to work fine now. So at his point I am really not sure what the problem was.
Again thanks for taking the time to respond to this issue.

Effects not working? "Could not complete your request because of a program error?"

Hey guys&gals - I have always had this problem when working in RGB/CYMK modes - can anyone help me with that?
More more importantly, now I am getting in in Grayscale mode as of this morning.
I run Photoshop 6 V 13.1.2 x64 and just updated it this AM.
Effects are crucial for my job, so I need this fixed asap!!
I have tried the ctrl, alt, shift start up to no avail. Restarted, shutdown my PC as well.
Please advise!
Thanks,
blaqgranitelaser

Found the places I was supposed to - now what? Photoshop isn't crashing... doesn't give me any info other than a box saying "Could not complete your request because of a program error." And I have no choice but to click OK. This only happens when I try to use the layer effects in any color mode. Originally it was only in RGB/CMYK but now also happens in Grayscale.
I'm not technologically savvy - I know what programs I use, but that is all.

Could not complete the command because of a program error

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