Could not complete the Crop command because of a program error - Win 7

So I use PS CC everyday for cropping out images from design mockups for websites.
Yesterday (1 April 2014) I got a new comp from the designer with some updated images. So I opend the comp, and began to setup the cropped area with my guides. I then grabbed the marquee tool and made my selection, clicked Image->Crop, and then I get an error message.
"Could not complete the Crop command because of a program error."
Well that is helpful.
So now its "Help me Google, you're my only hope.", after about an hour or so of searching this error I find that it mostly happens to Mac users. I am using Windows 7. I also find that people are trying to get information form a PSErrorLog.txt file that is suppsoed to be located in the "Preferences Folder"... again I am on Windows 7.
So more searching to find the Windows eqivelant of this file's location: C:\Users\{USERNAME}\AppData\Roaming\Adobe\Adobe Photoshop CC\Adobe Photoshop CC Settings
Only to find there is no PSErrorLog.txt file. I do have a sniffer-out.txt file and a bunch of .psp files, a SynchFiles folder and 2 Workspaces folders (one Modified).
So I say to myself, "Well, I have cloud and a fast connection, won't take long to reinstall." So I delete PS ( I am also runnig DW, FL, Br, and AI ), and PS only. I do not run the cleaner tool as it only wants to delete a PS driver, or EVERYTHING!, which I do not want to do, I just want to delete PS. So I delete PS and check for anything left behind (why is there always stuff left behind? Apparently DELETE really means "Only delete some parts of the app that are required to make it work, and leave the rest behind.", or something.). Anyway, I then reinstall, go to crop again, and get the same error.
So here I am, "Help me Adobe Forums, you're my only hope."

Mylenium,
You are correct. But none of that information, or those parameters, have ever had any effect on cropping anything in PS before. I crop vector smart objects brought in from AI all the time. In this case, yes the layers I am trying to crop are vector smart objects, which I rasterized and merged, then resaved the document and still get the same issue.
But, going off of your suggestion, I did flatten the image completely and I am now able to crop it without error. I suspect that there is something else in the layers that maybe causing this issue, as you have mentioned.
Thank you for your input, while you may not have known it, you gave me at least somewhere to start to try and figure out what is happening.

Similar Messages

  • PSE 5 Error "could not complete the open command because of a program error"

    I have been using PSE 5 for years but all of a sudden when I try to open multiple files "could not complete the open command because of a program error" appears.  I have reformatted my computer and reinstalled all programs & updates but still get the error.  I am trying to access photo files in a specific, user created, directory on my computer; the funny thing is that if I access files in the My Documents\My pictures\ Sample pictures folder I am able to open all the files.  Any and all help or suggestions are welcome.  Thanks

    When you choose liquify command it says "Could not complete the Liquify command because of a disk error." so nothing at all happens other than the error message
    There is plenty of room on my scratch disks --lots of it
    Tried using a smaller selection using Marquee Tool to outline a smaller area near where I want to Liquify.  makes no difference.  tried a small file as well.  no ability to use liquify.
    This is really weird.
    keep probing the depths of your mac ideas, as I am going a bit nuts with this, friends

  • How do I resolve: "Could not complete the Crop command because the file is not compatible with this version of Photoshop" error message?

    Photoshop document created in current version of PSCC2014, now will not crop, resize, etc without throwing compatibility error.
    "Could not complete the Crop command because the file is not compatible with this version of Photoshop."
    How do I resolve without recreating the file?

    Ooops.  Hit save reply prematurely. 
    You may be able to open the flattened composite or the embedded JPEG preview of your file in Adobe Illustrator, GraphicConverter (Mac only) or some such application, but your layers will be gone.
    The problem of working across a network is that it's not supported by Adobe:
    This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
    If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
    See: 
    http://kb2.adobe.com/cps/406/kb406793.html
      Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
         Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work.   It should.
        Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
      If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
    When problems arise, a lot of valuable work can be lost.

  • Could not complete the export command because of an application error

    Every once in awhile I get the error, "Could not complete the export command because of an application error" when using the Save for Web option. It's really confusing because the error is not consistent. I don't get it all the time. In fact, 99% of the time I can save with no problems. When I quit Photoshop and reopen my files they seem to save just fine. Does anyone know why this happens, and how to prevent it from happening in the future?
    Here are my specs:
    Macintosh: iMac
    OS: 10.6.8
    Photoshop: CS3 (v10.0.1)
    Any help is greatly appreciated!

    No idea about the specific issue, but I like to pass on some general advice I have received myself here over time:
    Boilerplate-text:
    Are Photoshop and OS fully updated?
    As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
    System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
    http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
    Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
    If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.

  • Help me! "Could not complete the export command because of an application error"

    Please, help me!
    I've got the mistake "
    "Could not complete the export command because of an application error" when I save for web in PS3 in win
    thks so much,

    You need to provide much more info about your system or else this is pointless.
    Mylenium

  • Could not complete the Liquify command because of a disk error.  any ideas?

    Could not complete the Liquify command because of a disk error.  any ideas?

    When you choose liquify command it says "Could not complete the Liquify command because of a disk error." so nothing at all happens other than the error message
    There is plenty of room on my scratch disks --lots of it
    Tried using a smaller selection using Marquee Tool to outline a smaller area near where I want to Liquify.  makes no difference.  tried a small file as well.  no ability to use liquify.
    This is really weird.
    keep probing the depths of your mac ideas, as I am going a bit nuts with this, friends

  • Photoshop CC "Coluld not complete the levels command because of a program error"

    Hope somebody can help me resolve this issue. A month ago I began to use Creative Cloud as a trial mode. Two days ago I bought a Creative Cloud licesnce. Since that a message "Coluld not complete the levels command because of a program error" start to appear every time I use any command (Levels, HUE, etc.) and I can not work with Photoshop anymore.
    Thanks Edward

    Did it work well with trial?  It is same program as you bought.
    When you bought the licence did you just enter serial number into trial, or install another copy?  If the latter unistall the trial.

  • Could not complete the liquify command because of a disk error

    PSE 13 displays the above message when I try to use the Liquify filter. There are no disk errors on my machine. Other Filters (but not all) also fail to open.
    Any suggestions please.

    Geoff Drew has added:
    I have resolved this problem by allocating more memory to PSE under the Performance Tab under Preferences.

  • Could not complete the paste command because the icc profile is invalid

    Hi. In PS CS4 & AI CS4.
    I get the following error when I try to copy & paste a logo from Illustrator into Photoshop:
    could not complete the paste command because the icc profile is invalid
    I don't understand because the color settings are sychronized. I do this all the time. I have not received this error before.
    Thanks.

    I received the file from my client. However, last week I had no trouble pasting the same file into a PSD file, as a smart object.
    The color file is a label mechanical, which I place into a PSD file of the product. These are used for print ads and web graphics. The color is very critical and has worked really well for the last 4 years.
    I have used the default color settings in Creative Suite and its been working fine. They are in synch and, I have no idea how to re-assign the color profile. I’m a graphic Designer, color correction is not something I would do normally.
    Ron

  • "Could not complete the custom command because the ICC profile is invalid"

    I got the above message when I attempted to soft-proof an image in Photoshop CC on Windows 7 64-bit. 
    I had downloaded the ICC profile from drycreekphoto.com, specifically:
    http://www.drycreekphoto.com/icc/Profiles/IccFiles/Arizona/Costco-AZ-Tucson-NW-Lus.icc
    and installed it by right-clicking on the downloaded file and selecting "Install profile"
    Windows installed the profile in the following directory:
    C:\Windows\System32\spool\drivers\color
    Then in Photoshop CC, I did
    View -> Proof setup -> Custom
    But when I selected the above profile from the dropdown list, I got error message
    "Could not complete the custom command because the ICC profile is invalid"
    Does this mean that the profile is really invalid, or am I doing something wrong?
    FYI I am new to color management.  This was my first attempt to soft proof an image.

    I can't quite figure out how it got that way - it has part of an ICC profile structure, but quite a bit wrong.  Even debugging tools can't read it as an ICC profile.
    It's probably the one file - let drycreek/costco know so they can replace it.

  • "Could not complete the save command because of program error."

    Dear all,
    I am having problems saving jpegs on Photoshop CS3. I use windows XP professional. I am saving using the save menu (not save as). I am using a saving archive, where folders are within folders. I am trying to save images which have been copy and pasted from the web.
    The message I get is:
    “Could not complete the save command because of program error.”
    Has anyone got this message, and know how to solve it?
    Helen

    I think My Documents is a local folder.
    I would avoid saving to deeply buried folders because the path will be too long.
    If the problem still persists, try resetting your preferences as described in the FAQ.
    http://forums.adobe.com/thread/375776?tstart=0
    You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
    This resets all settings in Photoshop to factory defaults.
    A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.

  • Could not complete the save command because there is not enough memory (RAM)

    Hi There,
    As per subject line we are using Photoshop CC on 3 different computers, got one error frequently on all systems "could not complete the save command because there is not enough memory (RAM)".
    System Configuration:
    2 Systems have Dual Core processor with 4 GB RAM
    & 1 System have Core i3 processor with 8 GB RAM
    We tried to solve our end but still not resolve.
    Regards,
    Pankaj A. Pagare
    Cont. No. 9922507601

    http://forums.adobe.com/community/photoshop
    This forum is actually about the Cloud as delivery, not about using individual programs
    If you start at the Forums Index http://forums.adobe.com/index.jspa
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

  • Could not complete the paste command because there is not enough memory (RAM)

    Hi,
    Anybody can help me please? i am getting this message again and again. i tried to restart system and re install Photoshop no luck.
    "could not complete the paste command because there is not enough memory (RAM)"
    will be great if i get reply asap.
    Thanks,
    Zia

    There are no mind readers or clairvoyants in these user forums.  Give us a break and provide plenty of details.
    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • When I try to paste an CCI file into  a PSD, I get this message-   Could not complete the Paste command because the ICC profile is invalid. I need the layer to be an editable smart object! What's the solution?  Ron

    When I try to paste an CCI file into  a PSD, I get this message…   Could not complete the Paste command because the ICC profile is invalid.
    I need the layer to be an editable smart object! What's the solution?
    Ron

    I received the file from my client. However, last week I had no trouble pasting the same file into a PSD file, as a smart object.
    The color file is a label mechanical, which I place into a PSD file of the product. These are used for print ads and web graphics. The color is very critical and has worked really well for the last 4 years.
    I have used the default color settings in Creative Suite and its been working fine. They are in synch and, I have no idea how to re-assign the color profile. I’m a graphic Designer, color correction is not something I would do normally.
    Ron

  • エラー Could not complete the Open command because there is not enough memory(RAM).

    Windows 版 Adobe Photoshop CS6 13.0.1(32 ビット)を使用して JPEG 2000 ファイルを開くと、エラー “Could not complete the Open command because there is not enough memory(RAM)”を発生しました。
    詳しい情報:
    http://helpx.adobe.com/jp/photoshop/kb/cq04220115.html
    上記の文書を参考にしてください。

    リンク先に下記のように書かれています。
    追加情報 (Additional Information)
    Photoshop CS6 に付属の JPEG 2000 プラグインに問題があることが確認されています。開発チームは現在、問題の修正に取り組んでいます。
    修正の取り組みはいつまでかかるのでしょうか?
    Photoshop CS5 に付属の JPEG 2000 プラグイン を入れれば直るなら、
    Photoshop CS5 に付属の JPEG 2000 プラグイン配布するのは無理なんでしょうか?

Maybe you are looking for

  • Firefox doesn't display my html properly (Like it is looking like on my editor). Explorer displays the page like my html editor.

    Hello, I develop my web site with a html editor. When I use preview, everything is fine. If I use Explorer, everything is fine also but if I use Firefox to display the page, the images and text are not where they should be.

  • SQL Server 2005 64BIT Linked Server Cannot fetch a row using a bookmark

    We get the following error SOMETIMES when trying to delete a row from an Oracle 10g database table via the SQL 2005 64BIT linked server. DELETE [edwdev]..SYSTEM.SAIC_ARTIFACT_LOG FROM tblArtifactLog src WHERE src.source_seq_no = SAIC_ARTIFACT_LOG.art

  • CX_SOCM_NOT_IMPLEMENTED

    I'm trying to configure the Maintenance Optimizer on a new installation of Solution Manager 7.0 EhP1 on SQL Server 2005. When I get to the step to create a new Maintenance Optimizer Transaction (in transaction DSWP), selecting Product Version SAP R/3

  • SBLive 5.1 - Optical In quest

    Hello. I have read through a LOT of forum topics (I know there is a sticky on digital vs analog connections and i've read it as well). And i understand now a lot of things i didn't before, however i've been looking for some advice on the following: I

  • OBI EE Shutdown command line

    Hi I'd like to write a script that will shut down the analytics server and presentation service from the command line (DOS) Does anybody konw how to do that? I know that to start the server you use sawserver.exe. Thanks for your help Fiston