Could not complete the music store request the store may be busy

please answer soon

Maren, I won't rule out the update, but I have seen the servers for the store get overloaded/bogged down during high volumes times where it may take as much as a day before you can get in. I know this doesn't help a lot, but be just a little more patient.

Similar Messages

  • We could not complete your Music Store request.  There is not enough memory

    I have been using iTunes successfully on my PC, Mac Mini and MacBook Pro. I upgraded to the latest iTunes on my MacBook and Mini and then bought an album. iTunes on my MacBook asked me to authorize the computer (which it was already, weird). When I tried to do this, I got the following error:
    We could not complete your Music Store request. There is not enough memory available.
    There was an error in the Music Store. Please try again later.
    Every time I try to authorize after getting this message, my authorization number goes down from 5 to 0. What gives? This was working yesterday.

    I have this same problem. It's like it is not Authorizing this Mac.
    What happens when you try to listen to a preview on the Music Store?
    Mine asks me to authorize again and gives me the error exactly as you said above.
    What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
    Mine lets me authorize sucessfully and shows me my account information.
    I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
    I even tried, to no avail, the tips here...
    http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
    If anybody reads all this and has any new info for us, please take the time to post it here!
    PowerMac G4   Mac OS X (10.4.6)  

  • Error - Could not complete the music store request, the store may be busy .

    I get the error "Could not complete the music store request, the store may be busy, check your internet connection or try again later." I have uninstalled and reinstalled,Tried on and off with the firewall, tossed the prefs, tried older and latest versions. It used to work but it hasn't worked in the last few days.
      Windows XP Pro  

    I found the problem to the iTunes Music Store connectivity. When iTunes version 6 is installed, it places a configuration / preferences file in the following location:
    "C:\Documents and Settings\<user>\Application Data\Apple Computer\iTunes\iTunes.pref"
    This file contains several very large keys:
    Preferences:129= (41,826 characters in length)
    Music Store= (1,722 Characters in length)
    Somewhere in these keys is stored are references to userid's, connections or other TCP/IP / internet connectivity objects that are being used when iTunes is installed. By deleting this file, these old setting appear to be cleared out.
    In my case, one or more of the keys in this file appear to have been storing a property from my old dial-up ISP connection that was no longer valid for my new, Comcast cable modem connection.
    Once I deleted this file, and re-started iTunes, it was as if I had never run the software before. I bypassed the option for searching for and importing .mp4's from My Music, and Itunes opened correctly, with full access to the music store. My library and playlists were intact and all is well.
    Apple should re-write the protion of iTunes codes that stores anything pertaning to an internet connection that may change over time. Alternatively, iTunes should either A) Prompt for this information B) Enable user access to this parameter in a settings dialog C) Access this information dynamically at runtime.
    Paul

  • Itunes Could Not complete the music store request, the store may be busy,

    I get the error "Could Not complete the music store request, the store may be busy, check your internet connection or try again later." I have uninstalled and reinstalled, I have complete firewall access to it and I have no clue what is wrong with it. It used to always work but it hasn't worked at all in the last several months.

    hi miles4!
    Could Not complete the music store request
    are you getting an error message number with that message? (i was thinking that the message itself looked a bit like the message that comes with the -50.)
    love, b

  • I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

    I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later."  and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

    Hello, constance132. 
    Thank you for visiting Apple Support Communities. 
    Here are some troubleshooting steps that I could recommend when receiving error -50. 
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • "Could not complete the iTunes store request..."

    I'm having the same TYPE of issues everyone else seems to be having, but with this message:
    "Could not complete the iTunes store request. The store may be busy. Check your internet connection or try again later"
    and it ONLY occurs at:
    1) iTunes HOME page
    2) Browsing Music Videos
    all other iTunes pages work. What is going on? I thought Apple beat Microsoft when it came to usability, but this really stinks! I've run diagnostics and iTunes has NO problem seeing that I have a working internet connection!
    Anyone else have this exact problem and have suggestions?

    I am getting this excact same error message, except for me no page will load except for the Account Settings page. I've tried nearly everything short of reformatting, I have the latest version of iTunes, I used the Repair Disk Permissions tool, verified my KeyChain, checked my firewalls.
    However, I have found a detour around this problem. If you use the Browse feature (the little eye icon next to the Eject botton) when the iTunes tab is open, you can find artists, however, the Popularity ratings don't seem to work

  • We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.

    Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)

    Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
    What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
    To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
    (You may want to try following the above posts before following my method)
    **** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
    "Dear Luke,
    Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
    I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
    Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
    I have verified that the iTunes Store is functioning and accepting connections. The issue could have been temporary, related to your internet connection, your local network, or your computer itself. If you’re still unable to connect, this article outlines some potential solutions:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    These articles have helped other Windows users resolve connection issues:
    iTunes for Windows: iTunes Store connection troubleshooting
    http://support.apple.com/kb/HT1527
    iTunes for Windows: Could not establish a secure connection to the iTunes Store
    http://support.apple.com/kb/TS1470
    iTunes for Windows: can't access the Internet if proxy settings are incorrect
    http://support.apple.com/kb/TS1490
    iTunes: Troubleshooting security software issues
    http://support.apple.com/kb/TS3125
    Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
    Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
    http://support.apple.com/kb/HT2292
    If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
    How to create and configure user accounts in Windows XP
    http://support.microsoft.com/kb/279783
    Windows Vista: Create a user account
    http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
    Windows 7: Create a user account
    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
    Windows 8: Create a user account
    http://windows.microsoft.com/en-us/windows-8/create-user-account
    Once you are signed in to this new user account, open iTunes and try to connect to the iTunes Store. If you can connect without error, then you’ve identified that the issue is with the previous user account that you were using. You may want to consider adopting this new account as your user account and transferring your files from the old account to your new one.
    If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
    Contacting Apple for support and service
    http://support.apple.com/kb/HE57
    I hope that the information provided above is helpful.
    Thank you for contacting us and have a nice day!
    Sincerely,
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/"
    But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
    1).  Uninstalled iTunes from my computer (via Control Panel > Programs & Features)
    2).  Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
    3). Downloaded iTunes.
    4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
    5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
    6). Set-up my iPhone (set language etc...) including iCloud, but did not plug it into my laptop.
    7). Chose the following iPhone settings>   
              > iCloud - Contacts turned off
              > Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
              > iTunes & App Store - made sure I was logged in via Apple ID.
    7). Closed Outlook.
    8). Re-installed iTunes, saving it on the C:> default location.
    9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
    10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
    11). Checked for iOS updates and iTunes updates (all good)
    12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
    13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
    I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
    There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end!

  • We could not complete your iTunes Store request. The network connection...

    Hi,
    I have recently downloaded iTunes (three times now) due to getting an ipod for Christmas. When I first tried to buy anything off the iTunes Store I got the following error box "We could not complete your iTunes Store request. The network connection timed out. Make sure you netowkr connections are correct and your netowkr connection is active, then try again." so I have searched the internet for a possible solution, firstly I found I had to stop block-up poppers, i done this and I could buy an album...perfect. The next day I tried buying something else, but alas could not and instead keep receiving the above error message. So far I have tried:
    Re-installing iTunes
    Flushing the DNS
    Turning off the firewall (both windows and router)
    Turning off block-up poppers
    Disabling virus protection
    The error message is obviously not accurate as I am still able to search the web through internet explorer and Firefox. If anybody has any suggestions to help out that would be great.

    You can buy MP3s at any online music download store and add them to your iTunes library, and sync them to your iPod. Some stores add them automatically. Try the amazon.com MP3 Download Store, for example.

  • When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.

    When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.  I can access my account on a different PC but not my own.  Can you advise me as to what I should do please?

    Hello donnafromwakefield,
    The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/en-us/TS1368
    Cheers,
    Allen

  • How to get rid of the error message we could not complete your iTunes store request?

    How to get rid of the error message we could not complete your iTunes store request?
    having this problem when trying to authorise an newly downloaded app in iTunes

    Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
    Do not change your settings.
    Edit

  • I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

    Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
    I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Hewlett-Packard hp workstation xw4200
    iTunes 11.1.1.11
    QuickTime 7.7.4
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012B4A009D5EBF0
    Current user is an administrator.
    The current local date and time is 2013-10-08 22:38:51.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA Quadro FX 540
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.1.11 is currently running.
    iTunesHelper 11.1.1.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
    Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
    IP Address:                 10.0.0.1
    Subnet Mask:             255.255.255.0
    Default Gateway:       10.0.0.138
    DHCP Enabled:          Yes
    DHCP Server:             10.0.0.138
    Lease Obtained:         Tue Oct 08 22:19:05 2013
    Lease Expires:           Tue Oct 15 22:19:05 2013
    DNS Servers:              10.0.0.138
    Active Connection:    LAN Connection
    Connected:                  Yes
    Online:                          Yes
    Using Modem:            No
    Using LAN:                  Yes
    Using Proxy:               No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-10-08 22:21:42.

    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

  • We could not complete your iTunes Store request.  The network connection could not be established.

    After receiving the above response, an additional error is displayed.  We could not complete your iTunes Store request.  An unknown error occurred (-50). There was an error in the iTunes Store.  Please try again later.  I've received these responses for the past 3 hours.  I'm also getting an error on my iPhone (Cannot connect to iTunes Store).  Does anyone know what to do to resolve this issue?  Thanks.

    Been having this trouble all evening. I use iTunes Match at work so I can leave my external hard drive at home. As a guitar teacher, I rely on it for work. It's mildly comforting to see that others are experiencing this issue and that it's not a problem with my Macbook Pro. I hope Apple fixes this soon!

  • TS2690 we could not complete your itunes store request. the network connection could not be established

    we could not complete your itunes store request. the network connection could not be established

    Hello ,
    you can try to sign out of your apple account then sign in again.

  • "We could not complete your itunes store request. The network connection could not be established. There was an error in the itunes store. Please try again later."

    When I try to open the home page in my Itunes I get the message "we could not complete your itunes store request. The network connection is not be established. There was an error in the itunes store. Please try again later." It had been working just fine, in fact I had just purchased a song & edited my itunes account. Could changing the name on my account have cause the error message or is something else going on? This is a brand new computer.

    I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
    It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
    All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

  • HT203163 I cannot connect to the ITunes store, the message I keep getting is "we could not complete your iTunes store request. An unknown error occurred (-1202). There was an error in the iTunes Store. Please try again later.

    Does anyone have a solution to this problem, I can access my library.

    I get the error
    we could not complete your itunes store request unknown error occurred 50
    I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
    I have tried disabling my firewall, but nothing changes.

  • HT4623 My itunes says " we could not complete your itunes store request.  The network connection was resest."  What do I do?

    My itunes says " We could not complete your itunes store request.  The network connection was reset." what do i do?

    All you can do is wait. Apple should have spent the money they allocated toward making iOS all white on network infrastructure to handle the traffic flow during the upgrade rollout.

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