Could not complete your request because an unknown command was encountered

So I'm working on a file, I close it, then I can't re-open
it. Bizarrely, the same file WILL open on another PC OK. (a puny
IBM ThinkPad)
This is deeply frustrating as it's a file I've been working
on for days.
Help me please!
XP, Dell Precision 490, FH 11.02

Nick Oakley wrote:
> Import>Copy>pasting elements from the original
into a new page, then saving
> and re-opening tells me that a blend between two rows of
circles is causing
> the problem. Ungouping, unjoining, then re-joining seems
to cure it.
Did you have 'Remember layer info' turned on in Preferences
when you created
the group?
I have had document corruption when a complex group was made
of a number of
nested groups. The subgroups were saved with 'remember layer
info' on. The
group went through several revisions, while the layers in the
subsequent
documents had the same layer names but were in various
orders. Some elements
were added via the Paste Behind command.
This shouldn't cause a problem, except that when you do
ungroup, bits and
pieces are going to go to unexpected layers.
For this reason, I usually work with 'Remember layer info'
off, and only
turn it on when I need it for a specific purpose.
Did you have 'remember layer info' set the same way on both
computers?
Judy Arndt

Similar Messages

  • Error: Could not complete your request because an unknown command was encountered.

    I've been working on a file in FreeHand 11 for a few months
    now, and for some reason after saving and closing the file about a
    week ago, I can no longer open it - on either of my computers (both
    PCs, one running XP, one running Vista). When I attempt to do so, I
    am presented with the following error message:
    Could not complete your request because an unknown command
    was encountered.
    Is there any possible way to fix this?

    Haha. I know. I was stupid... The last backup of the file is
    four months old. Unfortunately I've done quite a lot of work on it
    since then...
    One interesting thing though, is that I can still see the
    thumbnail picture in Windows Explorer. Also, I'm able to open the
    file with Fireworks, but none of the hidden layers (most of my
    work) are there.
    I just tried to open it again on my desktop. Same error
    message (but in German)...:
    "Ihre Anforderung konnte nicht ausgeführt werden. Ein
    unbekannter Fehler ist aufgetreten." :S

  • How do I fix "Could not complete your request because an unknown or invalid JPEG marker type is found"?

    Could not complete your request because an unknown or invalid JPEG marker type is found
    The above messagecomes up on a lot of my photoshop files that have been recovered from a damaged disk - can this be fixed?
    Thanks, Phil.

    That's a pretty good indication that the data inside the files is corrupted.
    You *might* be able to get some of the image back by opening it in different tools that can open JPEGs.  But very likely none will be able to recover all the image data perfectly.
    Check Irfan View as a viewer with some resiliency for opening corrupted files.
    -Noel

  • Error:  "Could not complete your request because of a program error" (photoshop CS2 9.0.2 on MAC OSX

    Today I started my program (photoshop CS2 9.0.2) and opened a JPG file. When I went to print the file the program crashed and closed. When I restarted the program and went to open the file I got this error message, "Could not complete your request because of a program error".
    I have tried several different file types/sizes and all result in the same error message since the program crashed. It will not open any file I try to open. As I indicated above I am using Photoshop CS2 9.0.2 it is on a MAC with OSX 10.4.11.
    I called Adobe and the Rep directed me to Tech Note 331307 and told me to Re-create the Photoshop preferences files. Which I did and restarted the program, but when I tried to open a file (any file) I still get the same error message so it doesn't appear to be the preferences.
    Does anyone have any info as to what the problem may be and how to correct it.
    Thanks

    Thanks for the response. OK... This is the first day I have been able to get back to the problem.
    My system I am running Photoshop on is a Power Mac G4, AGP Graphics ATY Rage 128Pro chip set 16MB VRAM LCD 1280x1024 32-bit color, 500MHz, 1.75GB of memory, 1 MB L2 Cache, 100 MHz Bus Speed. I had installed the latest security update and repaired the permissions the day the problem started.
    Now to day I started the system and went in and created a Guest Account. I logged into the guest account and started Photoshop. Low and behold it worked just fine. So I logged out of guest and logged into my main user account And started Photoshop. Wouldn't you know it.... It works just fine. I can open any file I want with now problems.
    I got to thinking after I had done all of this that I wished I had tried to open a file in Photoshop today prior to creating the guest account to see if it still had the problem in my main user account.
    I did not change anything else on the system and all seems to work fine now. So at his point I am really not sure what the problem was.
    Again thanks for taking the time to respond to this issue.

  • I want to edit my raw images on cs5 photoshop.  But when I go to open the .CR2 file it says  '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

    I want to edit my raw images on cs5 photoshop.  But when I go to open the .CR2 file it says 
    '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.  '' 
    When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says 
    '' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance. 
    Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''  
    I dont know how to get around this please help

    CR2 files from which Canon camera?
    Supported cameras are listed here
    Camera Raw plug-in | Supported cameras

  • I keep getting a message saying "Could not complete your request because of a program error"

    I keep getting a message saying ( Could not complete your request because of a program error??
    Does anyone know what this means or how to fix?

    blucoast,
    Can you please be more detailed? When are you getting this - what is causing it? Any specific tool or while starting Photoshop itself?
    Do you see an error number or error code or a report? Can you post that here?

  • Effects not working? "Could not complete your request because of a program error?"

    Hey guys&gals - I have always had this problem when working in RGB/CYMK modes - can anyone help me with that?
    More more importantly, now I am getting in in Grayscale mode as of this morning.
    I run Photoshop 6 V 13.1.2 x64 and just updated it this AM.
    Effects are crucial for my job, so I need this fixed asap!!
    I have tried the ctrl, alt, shift start up to no avail. Restarted, shutdown my PC as well.
    Please advise!
    Thanks,
    blaqgranitelaser

    Found the places I was supposed to - now what? Photoshop isn't crashing... doesn't give me any info other than a box saying "Could not complete your request because of a program error." And I have no choice but to click OK. This only happens when I try to use the layer effects in any color mode. Originally it was only in RGB/CMYK but now also happens in Grayscale.
    I'm not technologically savvy - I know what programs I use, but that is all.

  • Can't open file: "Could not complete your request because of a program error"

    I have a Photoshop file that suddenly won't open.  Last week I upgraded to CS5--the file had been created in CS3 prior to that.  When I try to open it, I receive this error message (in CS5): "Could not complete your request because of a program error."  I tried to open the same file in CS3; there, the file opens, but as soon as I try to do anything I get the same error message....which, annoyingly, re-appears the second I click "OK," so the only thing I can do in CS3 is force-quit.
    I've used Time Machine to retrieve versions of the file that were saved four days ago, seven days, and several weeks ago, and I get the same message every time.  Even on versions that were last saved with CS3 (before I installed CS5).
    Naturally, this is one of the most important files in my life right now....it's a 300 MB file that contains hundreds of layers and dozens of comps.  So the fact that I suddenly can't open it, after shelling out $1200 to upgrade to the latest and greatest Adobe has to offer, is, to say the least, distressing.
    Any advice will be appreciated.
    Thanks,
    TheWocky

    First thing I would do is investigate hard drive issues and the health of the OS.

  • Cannot open files ~ Could not complete your request because of a program error

    I can inly open 3 files and then I get this error message ~ Could not complete your request because of a program error
    Please help, I am in the middle or a project ...
    Thank you,
    Linda

    There is likely a font on that system that's corrupted or for some reason Photoshop just can't deal with.  Fonts are complex things, and it's well known that bad fonts can crash applications.
    Ferreting out such a font is normally a matter of removing all but the default fonts, seeing that the problem is corrected, then adding the fonts back in systematically until the offender is isolated.  Yes, this can be tedious.
    If it's not a font problem, there's a possibility it's a display driver problem.  To help diagnose that, go into Edit - Preferences - Performance, disable OpenGL Drawing, then restart Photoshop.  If the problem goes away, you'll want to check the web site of the maker of the video card for driver updates.  Don't forget to re-enable OpenGL Drawing again after updating the driver.
    Good luck.
    -Noel

  • What causes "Could not complete your request because of a program error"?

    I am trying to edit some pictures from a recent shoot and every time I try to open one a message pops up saying, " Could not complete your request because of a program error." What does this mean and how do I fix it?

    Welcome to this forum!
    I’m happy to help but can do a better job if I have more information about your situation.
    What version of Photoshop do you have?
    What is the make and model of the camera you used for the shoot?
    Could you also include a screenshot of your entire screen as the error message pops up? To include a screenshot in your post, click the word “Reply” below the post you’re reading right now and then click the camera picture to embed the image.

  • Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank

    @Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank you!

    Without proper system information and other details like what files you work with  nobody can tell you much. From corrupted prefs to issues with your PS swap file to actual problems with the fiel storage this could be anything.
    Mylenium

  • CS3 "Could not complete your request because of a program error" message

    I am running Photoshop CS3 and I just upgraded to leopard 10.5, the latest version of leopard. My processor is a dual 2.5 ghz powerpc G5 and I have 4.5 GB DDR SDRAM.
    Upon opening the program (whether I'm opening a file or just opening the program) I'm getting a "Could not complete your request because of a program error," error message.
    After clicking ok, I get infinite dialog boxes and have to force quit the program.
    Any known solutions for this?

    Yes, I had that happen this morning as well. That message appeared after I opened a psd file, when it asked if I wanted to update text layers. I clicked ok, the file opened (it's layers appeared in the layers palette), and that that program error dialog popped up immediately after. I never could get it to go away, it just kept appearing in succession. Were you trying to open the file over a network?

  • Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".

    this was supplied by Ann Shelbourne.
    Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".
    These files will often open in Photoshop 7.0.1 or in CS1 but not in CS2.
    The trouble may be caused by bad dates in the EXIF data and can originate from an incorrectly-programmed digital camera; or from a scan that was created after after Jan1 of this year (because of a known bug in some scanner software).
    If someone runs into the "Could not complete your request because of a program error" problem, and does not have CS1, try opening the Tiff in TextEdit.
    The EXIF data is right at the top. Check the EXIF data for bad creation dates and change any incorrect ones there.
    Save and close; and then the file will probably open in CS2 without a murmur.

    > If iPhoto causes problems why not open the images from the Finder?
    I get the error if I open a file from within iPhoto using "OPen in external editor" and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
    I get the error if I do "Show file" in iPhoto to see the file in the Finder. Then, if I double-click and it opens in PS, and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
    > And with »save it anywhere« You indicate that You use the Save As-command?
    Right.

  • When opening a file in Photoshop CC I get 'Could not complete your request because of a program error.'

    I can see this is a generic error message('Could not complete your request because of a program error.') and I have done my best to read through many of the responses.
    It occurs on the second, third, or sometimes fourth file that I try to 'Open', however I can still use the 'Open With' command through Finder.
    I have tried resetting the preferences as per Julieanne Kost's recommendations, I have reinstalled Photoshop CC 2014, Generator isn't turned on, I don't have any Third-Party plug-ins loaded, I have tried running it in Safe mode, and I have reset my iMac's PRAM.
    Photoshop doesn't appear to be writing a PSErrorLog.txt file?   (~/Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
    I haven't had any other issues.
    I am running Photoshop on OS X Yosemite 10.10.2.
    Please can you help me?

    Does anyone have any other ideas as this is very frustrating.
    Thanks,
    James

  • Adobe Photoshop CS6 Extended Could not complete your request because of a program error.

    When starting Photoshop CS6 I get this error message, Adobe Photoshop CS6 Extended  Could not complete your request because of a program error (-- OK --).  This happens on the main screen immediately.  Once I click OK the program seems to be alright.  But some part of it, that I haven't discovered yet, may not function properly.
    I am running Windows7 Professional Service Pack 1 64 bit with Intel i7-4770k CPU and 16 GIG Ram.
    This problem just started recently, everything has been fine up till now.  I must have done something when trying to defragment the Registry or get rid of temp files.
    I have uninstalled Photoshop CS6 and reinstalled it with no effect.  I have tried to run Photoshop CS6 32 bit in Safe Mode, but it will not run.  It hangs up on Reading Memory.
    Is there any kind log file that would tell me what is causing this to occur?
    Does anyone know what might cause this?
    Thank you in advance for any helpful information.
    J. J. Patterson

    Did you reset your Preferences and Photoshop tools.  Photoshop Preferences are not removed with an un-install and an Install does not install preferences.  Preferences are created  for a user id when a user ID start Photoshop  and there are no preferences for the user ID.    

Maybe you are looking for

  • How do I set one monitor calibration for the whole system and users?

    I'm really angry because when I logged into my first default account, My settings where normal, but I logged into my alt account, the settings where all messed up (NO ONE TOUCHED MY COMPUTER, AND THE ACCOUNT HAS A STRONG PASSWORD) The white balance w

  • Help with a Blind Configuration of a G5 Cluster node

    So I bought 2 G5 Cluster Nodes to dedicate some audiovisual processes to them. My only other mac computer is a Core 2 Duo Macbook Pro. Using Pacifist, I was able to do a clean install of Mac OSX onto the internal drive by putting it into an external

  • CC don't appear in timeline

    I created a caption in the timeline but it doesn't show up in the program monitor. [Thread title updated for clarity.] Message was edited by: Jim Simon

  • Running prstat non-interactively

    Hi, I'd like to be able to run "prstat" in background from a script and have the output redirected to a file. It works fine when attached to the terminal, but I would like to run it from cron or call it from another script. When trying this, prstat s

  • Illustrator CS4 does not save an action set

    In Illustrator CS4, english, under Windows XP SP3, english, I created a new action set and wrote some actions. It works. Later, I selected in the Actions menu the command Save Atctions... It opened a system' Save window, let me choose a folder and pr