Could not complete your request because something prevented the text engine from being installed

This keeps appearing. I tried to uninstall and redowload and it still keeps happening.

Most likely you have some corrupt fonts installed.
Try validating the fonts using FontBook to find the most obvious problems.

Similar Messages

  • Photoshop CC 2014 - "Could not complete your request because something prevented the text engine from being initialised".

    This problem has just started, only with CC 2014. It doesn't happen with CC or CS6.
    When I open a particular layered file, then Duplicate it, then close the original Master file I get the "text engine" warning box when I try to enter text in the copy file.
    If I enter text in the original Master file - no problem.
    If the Master file is still open and I try to enter text in the copy file  - no problem.
    I've validated all my fonts in Font Book, deleting all the duplicates and one corrupt font. No change to problem.
    I've gone to User/Library/Application Support/Adobe/Adobe Photoshop CC2014/ and trashed the CT Font Cache folder. No change to problem.
    I've run PS Update.
    Running OS 10.9.3.
    Any suggestions?

    I'm having the same issue on my work computer. I found this info in Adobe's help section.
    Issue
    When you use the Type Tool, you receive the following error:
    "Could not complete your request because something prevented the text ending from being initialized."
    To the top 
    Solution
    Close Photoshop, clear the font cache, and restart.
    Exit Photoshop.
    In Windows Explorer, navigate to the Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop CC/CT Font Cache folder.
    Move these two files to the Recycle Bin:
    AdobeFnt_CMaps.lst
    AdobeFnt_OSFonts.lst
    Empty the Recycle Bin.
    Restart Photoshop.
    To the top 
    Additional information
    This issue can occur after you uninstall and reinstall Photoshop several times.
    Text Engine error using type tool in Photoshop CC | Windows 8

  • Could not complete your request because something prevented the text engine from being initialized

    anyone know how to fix this?

    Anyone else experiencing this issue try watching this quick video.  (no system specs or version info needed.)
    How to: Fix Adobe Photoshop CS6 Text Engine Error - YouTube

  • NEF "Could not complete your request because it is the wrong kind of document"

    I have just installed Lightroom 12.1 with all current updates on W7 64bit and now cannot open the Nikon D5200 raw (NEF) files. I get the message: "Could not complete your request because it is the wrong kind of document" although they open successfully in Camera RAW on Vista 64bit PC with the same version of Elements. In order to work with them, I have had to convert to DNG and open in Photoshop CS5, which doesn't support D5200 RAW (NEF version).
    This is causing me a serious problem because I need to migrate all of my work to the new W7 system.

    That was the exact wording of the message, and I tried many times with many NEF files; but I just went back to the PC after entering the Forum question and everything works fine. The NEF files open from both my D5000 and the D5200. The pc wasn’t re-booted in the mean time, so I really don’t understand why it works now and didn’t 15 min’s ago!
    I’m sorry to have disturbed you – maybe I should just have gone to lunch and tried again later. – I am a computer specialist/consultant, by the way, so I do know what I’m talking about.
    Regards
    Roy
    Roy Gardner
    Phone: +44 (0) 12 5279 3903
    Mobile: +44 (0) 79 7314 8985

  • Error: prevented the text engine from being initialized

    I am getting the following error when attempting to use the text tool with my photoshop (12.0) - windows 7.
    "could not complete your request because something prevented the text engine from being initialized"
    I've attempted to follow some posts from others to fix without success.
    There are two fonts in my fonts folder that are shortcuts - and the fonts don't exist in the folder. Also, I can't delete the shortcut font from the fonts folder.
    (I'm posting this now... and might have a solution. Just in case, I want this conversation started.)
    TIA,
    Greg

    Usually that means that you have a corrupt font or a corrupt OS font cache.
    See this document for more troubleshooting steps: http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html
    Also, make sure you have all the Photoshop updates installed.

  • Adobe Photoshop CS6 Extended Could not complete your request because of a program error.

    When starting Photoshop CS6 I get this error message, Adobe Photoshop CS6 Extended  Could not complete your request because of a program error (-- OK --).  This happens on the main screen immediately.  Once I click OK the program seems to be alright.  But some part of it, that I haven't discovered yet, may not function properly.
    I am running Windows7 Professional Service Pack 1 64 bit with Intel i7-4770k CPU and 16 GIG Ram.
    This problem just started recently, everything has been fine up till now.  I must have done something when trying to defragment the Registry or get rid of temp files.
    I have uninstalled Photoshop CS6 and reinstalled it with no effect.  I have tried to run Photoshop CS6 32 bit in Safe Mode, but it will not run.  It hangs up on Reading Memory.
    Is there any kind log file that would tell me what is causing this to occur?
    Does anyone know what might cause this?
    Thank you in advance for any helpful information.
    J. J. Patterson

    Did you reset your Preferences and Photoshop tools.  Photoshop Preferences are not removed with an un-install and an Install does not install preferences.  Preferences are created  for a user id when a user ID start Photoshop  and there are no preferences for the user ID.    

  • Photoshop CS4: Could not complete your request because of a program error.

    Hello,
    I find myself in an interesting dilemma. I've had CS4 for a bunch of years now and have loved it. Unfortunately, my MacBook Pro's hard drive crashed a month or so back. Luckily, I have been using an external hard drive to back up my computer, so when it crashed, I lost very little in comparisson to some horror stories I've heard.
    My Ps was able to retuned to my new hard drive with virtually no problems. However, the error "Could not complete your request because of a program error" shows up in rapid succession 5-10 times after I select the text tool. Interestingly enough, if I weather that storm, I'm able to use all the fonts, actions, etc. with no problems. Originally, it was simply a nuissance that I dealt with, but it's beginning to hamper my work, especially today when I was on deadline.
    Doing some research and reading around the web and given the most culpable reason seems to be something wrong with a font, but I don't know which font I'm missing, need to update, whatever.
    So here's my question: how do I get this thing to go away? Is there some file or something like that buried in a backup that I didn't bring over to the new hard drive that's causing the problem. At first, I was just happy to have the thing working after the crash, but it's getting pretty annoying.
    Any help would be greatly appreciated. Thanks.

    Well, I don't know which fonts came from where, to be honest. It's kind of a mix of whatever I've done over the past 5+ years, if that makes sense.
    I'm perfectly fine deleting all the fonts and reinstalling just the ones needed for PsCS4 if there's a file of that.

  • [Mac] Could not complete your request because of a program error.

    Hello, I've got the problem with opening the file. It was saved in Photoshop CS 6, everything was ok, but after opening the file in few seconds here the message "Could not complete your request because of a program error." What should I do?? It was making all day long!
    [Title Edited to reflect OS for clarity - Hunt]

    Olga Chu,
    Thank you for that information.
    Yours is not a common error, though I have read of it before. In about 2 decades of using Ps (for most daily), I have never encountered it. However, there are some great folk here, who have seen about everything, and will probably have some solutions - though there might be a few additional questions. You have given them something to work with, so all is not lost yet.
    There is likely something specific to your installation (maybe something as simple as a Permissions issue?), or to your system. Since I am a PC-only person, I will not muck about trying to guess what might translate from my PC's to your Mac. Since the Ps Forums were combined, we have a bunch of Mac experts, who are also experts in Ps. Give them a bit of time, to see your post. I am also going to Edit your title, to reflect the OS, and that should trigger those Mac-users to rush in to help.
    Unless you have a deadline, give them a bit of time, to sort this issue out - I hate to have to redo my Images, if not totally necessary.
    Good luck,
    Hunt

  • Could not complete your request because of a program error photoshop cs4

    My first frustration right now is that I can't search the forums... anyone got an answer to that? on the right hand side (if I'm logged in) I type in a search for anything and it always shows no search results found! Why? is the search function not working?
    Anyway, my problem is that when I try to save a multi-layered psd file into psd or jpg I get this error message: "Could not complete your request because of a program error."
    What is causing it?
    I checked for updates and PS is up-to-date. I restarted, and it worked great for about 3 saves (different pictures). (I'm basically running through some shots and just doing a quick levels and curves adjustment and running an action putting in my name watermark.)
    After that quick edit and trying to save - same error message again.
    It started suddenly yesterday - after having used PS for about 1.5 years without a problem. I haven't done any changes to it as far as I'm aware.
    Any one seen this before, or have a solution to this?
    Thanks!
    Computer specs:
    Windows 7 Pro - 64-bit
    12 GB Ram
    750 GB OS hdd where PS is installed
    2 TB Media drive where the files are being pulled up from/saved to.
    Intel i7 x980 3.33 GHz
    GeForce GTX 470 with 1280 MB dedicated memory
    Logged in as administrator.

    Did you update or change or plug-in or remove anything else on your computer just before it happened?  Photoshop relies on other system libraries to do things and maybe one of those changed.
    No, I did not change anything; I was editing pictures - from a quadding trip where they asked me to shoot for them - and suddenly I started getting the message on most pictures.
    Hard drives are not nearly full. (.99 TB free on media drive and 588 GB free on OS {C} Drive)
    scandisk error check? I probably need that.. (I've had some problems with BSOD and had the BIOS corrupted recently that I had to flash the BIOS again. Could that cause something like this?)
    How do you reset preferences? Is it the Ctrl + Shift + Alt key immediately after PS starts? I did that and it didn't fix it.
    Saving in odd location? No, I don't think so; I save to the same place I save other stuff and I have a solid directory base and I always follow the same procedures. I save back into the same folder I open the file from and save back to the same filename + "edit". That way I can compare side by side and have a backup copy of the file.
    The only USB device plugged into the computer is a logitech wireless combo of keyboard and mouse. (And a wired USB keyboard that sits to the side and that I use only when the batteries in my wireless dies.
    I can't think of anything that has changed that would cause PS to act like this.
    If I can't get it working soon, I'll re-install. I have the Production Premium CS4 version - can I just reinstall PS or would I have to do the whole suite?
    Thanks!
    PS. I don't know if I was clear enough on what I'm doing: I open anywhere from 1 - 20 pictures at once, and then do a quick level or curve adjustment and save to a different file name. The confusing thing is - some pictures I have no problem with, but others - even though I do exactly the same thing - this error message comes up. I'd say about half of my 107 pictures from the quadding trip refused to save.
    It almost makes it seem like some pictures are corrupt or something - and yet, I'd be really surprised to have soo many corrupted images suddenly.

  • Photoshop CS5 "Could not complete your request because of a program error." on Save As

    Hello all,
    We just got a new iMac with 10.9 on it.  Photoshop CS5 is having a major problem.  About 80% of the time we get an error on Save As, "Could not complete your request because of a program error."
    It appears like it might be related to saving JPEGs, as we get the message when saving as JPEG and Photoshop PDF.  Saving as Photoshop and PNG work fine.
    Running 10.9.3
    Photoshop CS5
    Creative Cloud is also installed on this machine.

    Alright, something on your system is causing odd problems.
    Third party plugins would be the first suspect.  If you have third party plugins, disable them.
    Corrupt font files or corrupt OS font cache would be the second.
    See this for tips to troubleshoot font issues:  http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html
    After those 2 causes, it would have to be something invoked, like a scanner or printer driver.
    Then we get to bad installs, bad RAM, bad CPU, etc.

  • "Error: Could not complete your request because it is not a valid Photoshop document." How can I fix this on a mac?

    I was working on a project and I closed it after saving and closed photoshop. Then later when I came to make another adjustment to my PSD I opened the file and it said "Could not complete your request because it is not a valid Photoshop document." How can I fix this? I didn't shut off my mac while saving it. Someone please help

    Okay, I just talked to the person that originated the document.
    When this usually happens to me, it's because I've done something stupid like saved a .jpeg as a .psd. So that's what I tried. I tried a few other extensions as well, so I thought that it was not an extension problem. Well, the originator told me it had originally been a TIFF, which was the ONE FILE EXTENSION I DIDN'T TRY. :\
    Anyway, that fixed it. Usually this error indicates either a corrupt file or the wrong extension, just in case anyone ever digs this convo up later.

  • PS CS3: "could not complete your request because of a program error"

    Hi,
    I am using Photoshop CS3 on Windows XP Pro (Upgraded from PS v7.0 a few months ago) on about 10% of my images I'm getting an the error:
    "could not complete your request because of a program error"
    when trying to save the file after doing changes to it. Oddly enough I do NOT get the error when doing "Save As" even after the recieving the error on a save. Nor do I get the error if I open one of the affected files in PS v7.
    I believe from searching on line that the problem is "something to do" with the format of the metadata in the images. I am not sure exactly what, nor am I sure why it only affects about 10% of my images - all of which have been processed, captioned and keyworded the same way. However it is noticable that I cannot open "File info" dialog box in PS CS3 for any image that won't save. The error given is: "Could not complete the File Info command because of a problem with the File Info module"
    Oddly, I CAN open the same File Info dialog box in Bridge CS3, I can change metadata via Bridge but then even after doing that the problems still exist when the image is opened in Photoshop.
    At the moment, the ONLY work round I have is for each effected image, open it, do a "save as" - to save it under a different name delete the original image and then rename the image back to it's original name to ensure that my DAM can still locate the image.
    I am a professional photographer with over 25,000 PSD files. As you can imagine it is impractical to manually open every image to see is affected. Can anyone think on any automated method to locate which images have the problem?
    Does anyone have a fix to this problem? The workround above has one MAJOR drawback. Like most/all DAM users I locate and open my images from within my DAM (IMatch in my case). If I use the save-as/delete/rename method while the DAM is open I lose the data records associated with the image in the DAM. (The data is lost when the original image is deleted).
    Any help would be appreciated. This is becoming a MAJOR problem for me.
    Thanks,
    Ian M Butterfield
    www.imb.biz

    Hi Rob,
    I've uploaded one of the images to my server....
    http://www.iphotos.co.uk/downloads/tmp/FA0309A-E02305.zip (30Mb download).
    I wouldn't say that the "image" is corrupt - the "image" is fine and in fact "Save As" to a new filename corrects the problem altogether. What I would say is that PS CS3 isn't handling the metadata in some of my images correctly. I use a lot of different programs to view/edit/update both image and metadata. PS CS3 is ONLY program I have found that has any problem with the files.
    I only have two makes of camera Canon 5D and 10D. I can't say for certain whether it affects 10D files as the vast majoity of images I'm working on are from my 5D. What I can say however that not all images from a given shoot with the 5D will be affected - only a small proportion of them.
    Anyhow, please download the zip file and extract the PSD to a suitable location. Then open the image in PS CS3 from that location. Make a minor edit to the image and you will see that PS CS3 can't save the file. Quit. Open the image again and select "File | File Info" and you will see the other error message. If you open the file and do "save as" to a new filename and repeat the above step everything works as it should.
    If this was just a single file that I was having problems with I'd put up with the work round of "Save as" to correct the problem. But with 25,000+ PSD files and at a guess a random 10% of my files being affected you can imagine how frustraiting this is.
    Thanks,
    Ian.

  • Error "could not complete your request because of a program error" when editor is launched after PSE12 update.

    Installed PSE12 in July, Installed and operated without issue. Received a message on the iMac 21.5 running OS X 10.9.4 about an update for PSE 12 being available. I downloaded and installed the update. Now when the Editor of the app is launched, I get a message that says "could not complete your request because of a program error". If I click "OK", the editor will usually continue and operate without problem but sometimes it will launch to a full gray screen and with just the border and will not close, can not quit, and prevents the MAC from shutting down. I have the force quit the app to continue to use the MAC. I have tried safe mode and user admin with same error. I can't find any posting specific to this issue. I thought there was a method to reinstall PSE without uninstalling it but I can't find it. Should I just simply uninstall PSE 12 anad start over???

    It is a mute point now. PSE12 finally failed to the point it locked up the MAC. I had to restore the MAC OS from backup to a point before the PSE12 update.
    The MAC now operates correctly and so does PSE12. I don't think I'll be updating PSE any time soon.

  • Could not complete your request because of missing or invalid user personalization information on Vista?

    I recently tried to install PhotoShop CS4 on a Vista machine.  I could not get it to activate, found out from Adobe that it was a bad serial number.  So, I uninstalled it, and tried to reinstall my good old standby - Creative Suite 1.0.  This has worked for YEARS!
    Now, I get the error "could not complete your request because of missing or invalid user personalization information" when I try to launch PhotoShop 8.0.  All other applications of the Creative Suite are working.  There is no serial number posting in the window of PhotoShop when I launch it.
    I am sure it is something in the registry.  I have uninstalled and reinstalled 3 times with no success.
    Can anyone help?
    Thank you,
    Jennifer

    You need to run the CS4 clean script to remove traces of the installation.
    http://www.adobe.com/support/contact/cs4clean.html

  • Could not complete your request because of a program error after text layers prompt

    For the past 4 months I have been receiving a message saying "Some text layers might need ot be updated before they can be used for vector based output.  Do you want to update these layers now?"  In the past I simply click update and go on with my business but now I am receiving a an error message saying "Could not complete your request because of a program error."  If I click no on the update it loads the PSD file but then if I try to edit anything on the PSD file I receive the same error.  I have done the following troubleshooting:
    1. reinstalled photoshop
    2. repaired mac permissions
    3.  deleted preferences settings in photoshop
    I did create a generic photoshop file and saved it and loaded it with text and everything but with no error.  But I did not receive the text layers update prompt either.  This works fine, so I basically can say that I narrowed it down to the specific file or something in the file.  But also I have tried 10+ different PSD files that prompt for the text layer updates and all receive the same error now. 
    Any thoughts?

    You have a bad font on the system and it knocks out the text engine. Remove it.
    Mylenium

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