"could not complete your request because the disk is full"

I have Photoshop Elements 3 on an older desktop I use for editing photos. Yesterday, I tried to pull up a photo from my connected camera to the PE3 window and got the following error mesaage instead: "could not complete your request because the disk is full."
I have researched the Online help and Forum but can not seem to find a solution to this problem. I have gone through the Edit -> Preferences -> Memory & Image Cache, I have reset all the options there, increased the memory available to PE3 and, have uninstalled and re-installed the program without luck. I also deframented my unit but the issue persists. I now find that I also can not load photos that are already saved on my hard drive as well.
I am running a P4 system with 1GB of RAM, 52GB of free space, and XP Pro. The only changes made to this unit recently is the installation of Kaspersky Internet Security 2012. I would greatly appreciate any insight I can get on this problem. Thanks.

  Are you able to get the files on to your hard drive using a card reader? You can the use the Organizer menu, File à Get Photos à from Files & Folders.
The only other suggestion I can make is to try closing other processes running in the background. You do that by launching the task manager (press Ctrl+Alt+Delete)
Go to the processes tab and then highlight individual programs and tasks and hit the end process button. Then launch Elements again. Also try temporarily disabling your internet security and see if that makes any difference.
 

Similar Messages

  • Could not complete your request because scratch disk are full

    Everytime I try ti crop a image I get this.
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    You entered a resolution in the crop settings, and Photoshop is now resampling the cropped area as you instructed -- creating a document too big for your scratch disk.   Take the resolution out, or reset the crop tool.

  • Could not complete your request because the scratch disks are full

    i have more than enough disk space in my PC
    not sure at all what this message means: "could not complete your request because the scratch disks are full"
    please help
    Thank you

    It means that the operation you tried to do would have filled all of your scratch drives.
    Check your Photoshop preferences to make sure you have the drives assigned correctly.  And double check your settings (like the crop tool with a high resolution specified) for the particular operation that fails -- most likely it is trying to create something huge that would fill your scratch drives.

  • Could not complete your request because the file is not compatible with this version of photoshop

    Hello,
    I'm a beginner in PS. I was edit TIFF file in PS. Size of file is 21x89.1(22.6 MB). Then suddenly power - cuted. But after 5 min turn on PC and PS can't open my TIFF file.
    Error is (could not complete your request because the file is not compatible with this version of photoshop)
    What should I do, how I open this TIFF file? I realy need to open this file?
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    Regards, Suvd.S

    Out of curiosity, were you actually saving the file at the moment the power cut off, or had you just saved it?
    If not, I don't understand the reason the file should have become corrupted.  If it was successfully saved on disk from the prior save operation, just shutting off the power on Photoshop would lose your current edits, but the file should still be intact.
    -Noel

  • "Could not complete your request because the file is not compatible with this verson of PS".

    Hi,
    I have adobe PS 2014, purchased about 1.5 months ago. Yesterday i saved my my file as psd, today i attempted to open my file only to recieve the following msg "Could not complete your request because the file is not compatible with this verson of PS". I do not have a later version of PS, this is all i have. Has anyone exp this before?
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    This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
    If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
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    http://kb2.adobe.com/cps/406/kb406793.html
      Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
        Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work.  It should.
        Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
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  • I want to edit my raw images on cs5 photoshop.  But when I go to open the .CR2 file it says  '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

    I want to edit my raw images on cs5 photoshop.  But when I go to open the .CR2 file it says 
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    CR2 files from which Canon camera?
    Supported cameras are listed here
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  • Error Message - "could not complete your request because the preset contains invalid data"

    I am trying to open a file, and every time I do it comes up with the following error message:
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    I was using Photoshop all day today with absolutely no problems. I have searched Google and this forum and have come up short. No one has this exact error anywhere.
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    The one thing you didn't do is reset your Photoshop preferences.
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  • Tried to "Open As" in PS a NEF file I modified in LR.  Got the following error message:  "Could not complete your request because the file format module cannot parse the file."  I can "Open" the file in PS, but then the changes I made in LR (and saved in

    Tried to "Open As" in PS a NEF file I modified in LR.  Got the following error message:  "Could not complete your request because the file format module cannot parse the file."  I can "Open" the file in PS, but then the changes I made in LR (and saved in the associated meta data file with the "Control S" command) are not applied to the opened PS file.  HELP!

    If you are working with a file you modified in Lightroom, you should go to the Lightroom Photo menu and choose Edit in... and the version of Photoshop you want to open it in.
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  • What do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"

    what do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"

    It can be that you have an old version of Photoshop Elements and a new camera.
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  • CS5 RAW Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.

    I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
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    Please visit the Camera Raw help documentation for additional information.
    Can anyone please help?

    yellowmledbetter wrote:
    Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
    The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
    The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
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    Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
    All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
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  • Could not complete your request because the file is already in use or was left open by another application

    the message :could not complete your request because the file is already in use or was left open by another application, comes up when i try to open a specific file in PS cs5. nothing is open and i have restarted my imac already and still no solution

    Well, then you do want your layered file back and the nice thing about Macs, Time Machine does keep hourly backups on your Mac. You should be able to enter Time Machine and restore that file.
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  • CS5: Could not complete your request because the file is not compatible with this version of Photosh

    After several hours creating a PSD file in Photoshop CS5 I attempted to revert some changes and got this error "Could not complete your request because the file is not compatible with this version of Photoshop".
    I closed the file and restarted Photoshop and still get this error.
    I restarted the computer and still get this error. Now my hours of work are WASTED!
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    I was able to open the file in Photoshop CS2 and all layers were intact. PS CS2 gave me the message: "A layer is corrupt and will be discarded." Turns out that was the video layer. The file itself was fine and I am again working on it in PS CS5.
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  • Could not complete your request because the file is not compatible with this version of Photosho

    I just tried to open a file that I had saved last night and I got the message:
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    I did NOT close photoshop too quickly last night.
    I do NOT have any Nortan Anti-virus anything.
    I've spend hours reading up on this and every fix that I've found doesn't work.
    I've been using photoshop for YEARS and I've NEVER had this problem before.
    Please HELP!

    There is a problem with the latest update, Mac, and saving a PSD file.  Apparently it may not open in CS6, but will open in other versions.  They are working on patch.

  • Can't open PSD! "Could not complete your request because the required resources were not found."

    Hi all,
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    I found a hack-y way to work around this problem without losing work!
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  • Could not complete your request because the file was not found.

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