Could not complete your request the file is not compatible with this version of Photoshop.

User has been working on a photoshop document for a whole day, when they came to open it the next day the were presented with the error message could not complete your request the file is not compatible with this version of Photoshop.
The file has been saved locally and hard drive and RAM are working as they should. Does anybody else have any idea to the cause of this problem. the file is 582MB in size. Any help would be greatly appreciated.

Sounds like it's corrupt.
Have you any backups or other versions?
http://windows.microsoft.com/en-ie/windows/previous-versions-files-faq#1TC=windows-7
OS X Mountain Lion: View and restore past versions of documents
This might help
http://hardcorerikki.deviantart.com/journal/Saving-your-corrupt-PSD-files-and-job-21415717 1

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Photoshop CS6 updated Raw and now get message saying "Could no complete your request the file was not found." Help

I updated CS6 Camera Raw as it would not read my D7100 raw files. Since that I cannot open jpegs.
Also, I go to Photoshop - About Plug-In - Camera Raw and get a pop up window saying "Could not complete the Camera Raw command because the file was not found."

I apologize, guess I wasn't very good in giving info. It is on a Mac running Snow Leopard. I did the CS6 updates through Help/Updates but that did not update to where my camera (Nikon D7100) raw files could be read. I searched around on Adobe's site for the Camera Raw update that took care of reading them, forget what page I finally found a download link on but the update was a singular installer for Camera Raw. Once updated Photoshop CS6 stopped being able to 'find files' even when the file is dragged onto the Photoshop icon, or through the menu's Open. I have since uninstalled everything reinstalled the suite from the original installer. I know have a Photoshop that will open jpegs but just not my camera's raw files. Thanks for any help that you think might take care of the problem. I am not going to update the Camera Raw unless I can find out what happened and what to do to prevent it. I switched my camera to take jpegs until if and when I solve the mystery. :-) Thanks!

How do i fix this, i have only been using Photoshop elements 11 on my computer, now it's saying ' could not complete your request because file is not compatible with this version of Photoshop Elements' BUT I HAVE ONLY BEEN USING THIS PHOTOSHOP.

Photoshop Elements 11
Only Been using it
saying ' could not complete your request because file is not compatible with this version of Photoshop Elements'
What do i do

Which operating system are you running on?
Do you get this error when loading or using the organizer or the editor?
What are you trying to do when you get this error?
If you are using raw files, which camera (make and model) do you use to create the raw files?
If you can load the editor, which version of camera raw do you have loaded? - see Help -> about Plug-in -> Camera raw
Brian

Error: Could not complete your request because file is not compatible with this version of Photoshop

I'm recieving this error on numerous files of mine (files are all fairly large)
I'm running CS, CS2 and CS3 on my machine and none will open them.
Suggestions?

Assuming that each file has its appropriate extension (.psd, .tif, .jpg, etc.), I would say your files are corrupted.
This can happen in one of at least two ways:
1.—attempting to work across a network; or
2.—running NAV (Norton Anti Virus).
If your files are on a server on a network, copy the CLOSED file to your local hard drive through the Finder, then open it, edit it, CLOSE it and finally copy the CLOSED file back to the server. The reason for this is that, if the network administrator makes an error in setting up the network, opening files directly from the server or saving them directly to the server can corrupt the file permanently.
Sometimes Illustrator or Graphic Converter can open the flattened composite of such a corrupted file, but any layers will be toast.
Finally, saving a file that is over 2GB as a PSD rather than a PSB can result in an inability to ever open the file again.
Wo Tai Lao Le
我太老了

Could not complete your request because the file is not compatible with this version of photoshop

Hello,
I'm a beginner in PS. I was edit TIFF file in PS. Size of file is 21x89.1(22.6 MB). Then suddenly power - cuted. But after 5 min turn on PC and PS can't open my TIFF file.
Error is (could not complete your request because the file is not compatible with this version of photoshop)
What should I do, how I open this TIFF file? I realy need to open this file?
Please help me...
Regards, Suvd.S

Out of curiosity, were you actually saving the file at the moment the power cut off, or had you just saved it?
If not, I don't understand the reason the file should have become corrupted. If it was successfully saved on disk from the prior save operation, just shutting off the power on Photoshop would lose your current edits, but the file should still be intact.
-Noel

Adobe photoshop CS6.Receiving the error "could not complete your request because it is not a valid photoshop document? Tried renaming the files and had working psd files and now all psd files will not open and getting the error listed. Anyone help please?

Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Hi, photoshop crashed and the file I was previously working in on the same version says Could not complete your request because the file is not compatible with this version of Photoshop. I'll appreciate any help. Thank you.

hi, photoshop crashed and the file I was previously working in, on the same version of Photoshop says "Could not complete your request because the file is not compatible with this version of Photoshop." I'll appreciate any help. Thank you.

CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras

I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file. What

I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file". What do I need to do to open my NEF files?? Thanks.

Thanks for the quick reply, CP
FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop. Beyond the metadata, here are no fonts or text in the file.
1. I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...". The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files. By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
2. I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF. Same problem. Turn ON Maximize Capability and it works. As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
3. I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem. Windows and Adobe progs are all updated. Saving to a different HDD has no effect.
The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem. My guess it is a bug in PSD processing routines.
If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
Thanks again

I can not open PhotoshopCC "Could not complete your request the internal file signature is incorrect

I can not open Photoshop CC - My older Photoshop CS6 opens fine. But, I keep getting a message when I try to open Photoshop CC: "Could not complete your request the internal file signature is incorrect

It seems your copy of PS CC is corrupted now hence this message.
As Noel suggested please try uninstalling PS and then install it again from CC app.
After successful installation verify.
Regards,
Ashutosh

All of a sudden i'm getting this pop up box saying 'could not complete your request. File is locked. ' Did i mistakenly lock the file by pressing a button without realizing it?

all of a sudden i'm getting this pop up box saying 'could not complete your request. File is locked. ' Did i mistakenly lock the file by pressing a button without realizing it?

>> "NSDArray...[numbers/letters]".
That's an error from the OS leaking into Photoshop. It is due to a bug in MacOS 10.10 that occurs in the open and save dialogs (which are controlled by the OS). Apple is aware of this and working on solutions.
Some people have had luck changing the view in the open/save dialogs to grid view or list view.

PSD error: "Could not complete your request because the file is not compatible with this version of Photoshop"

Help needed, encountered this error while opening psd file.
the psd file is created in CS5, tried to open it in CS3 because it said "...the file is not compatible with this version of Photoshop", i got the same error message in CS5
tried to open it at Firework CS6 (got the idea from Re: Recovering Crashed PSD file) but it give me error message "Could not open the file. An internal error occured"
is there any way to recover the file?
it's for my mid-semester score
thank you in advance

Hi gener7,
i've uploaded the file and sent you the link
thank you very much for the help.

Trying to import video"Could not complete your request because it is not the right kind of document"

When I try to import a video into Photoshop CS6 I get the error: "Could not complete your request because it is not the right kind of document".
I have tried multiple formats with no luck.
I was able to improt it into Photoshop CS5 by dragging and dropping.
Im using Photoshop CS 6 64bit, have tried 32bit with no luck
If I try to drag and drop it, I get this error: could not place the document. Because no parser or file format can open the file.
I have tried opening a .mov, and a .avi file. I thought it might be a codec thing but why can cs5 open it but not cs6?
I noticed other posts with the same issue but they did not get resolved. Any help would be great.
Thanks,
Josh

Vurgano, Powelly 100, and izzysanime,
Has the issue been resloved?
If so, how was it resolved?
I see Yesughei and Powelly are on Win7.
Izzysanime, which Win OS are you using?
Vurgano, what platform/OS are you using?
We are still investigating this issue and would appreciate your assistance.
To rule out problems with the files you have, could you please verify the Photoshop CS5 sample file "CheeziPuffs.mov" will also not work? (program files\adobe\Adobe Photoshop CS5\samples)
Also would you please verify the following:
Virus/security/parental control software hasn't trapped parts of Photoshop, Bridge, Premiere, Lightroom, or any Adobe app using DynamicLinkMediaServer. (Make sure the Adobe apps are added as exceptions if needed.)
Ensure you have the latest version of QuickTime
Close all Adobe applications - wait more than 30 seconds, then launch Photoshop and try to open the file.
- If unsuccessful, view Task Manager/Processes to verify necessary processes started up when importing video (dynamiclinkmanager.exe, dynamiclinkmediaserver.exe and Adobe QT32 Server.exe)
- If unsuccessful, please capture the full error message text.
4. Close all Adobe apps, wait 30 seconds - launch Bridge and try to open the file.
If everyone is on Win 7, it makes me wonder about permissions...
Thanks,
Meredith

Could not complete your request because it is not the right kind of document.

This problem has been re-occuring for a day now, and I honestly have no clue why, I followed the directions. I updated my camera raw plugin, and photoshop to the lastest version. I am trying to open an avi file but it won't open it. About 4 seconds long. Usually I could but yesterday when I tried opening it, it says "Could not complete your request because it is not the right kind of document." Any suggestions because I'm trying to make gifs but I can't because photoshop won't let me open the avi. file.

Thanks, but I have a 64-bit pc, I do have photoshop cs5 64 and 32 bit but it's only avaiblable for 32 bit, i'll use it for now but if anyone has a solution for 64 bit photoshop it'd be great.

"Could not complete your request because it is not the right kind of document" Why not?

When I attempt to open a Canon .CR2 image in CS3, I get the following error: "Could not complete your request because it is not the right kind of document" What is the source for this problem?

What camera do you have?
Before you resign yourself to using the free DNG converter, which adds a step to the process each time you want to open raw files, you might want to double check to see if you have installed the latest Camera Raw update, and whether that version actually handles your camera.
Check your version by choosing Help - About Plug-in... - Camera Raw in Photoshop. 4.6 is the latest for Photoshop CS3.
Check the list of supported cameras in the ReadMe file for Camera Raw 4.6 (the latest version that will install with Photoshop CS3) here:
http://www.adobe.com/special/photoshop/camera_raw/Camera_Raw_4.6_ReadMe.pdf
At the root of all this is that every different camera makes a slightly different format .cr2 file, even though they're all named .cr2. If your camera was designed/released after the last update of Camera Raw for CS3 was made (i.e., when PS CS4 was first released), then it will not be supported by that version of Camera Raw. Adobe stops adding new camera support to each version of Photoshop when the next major release goes out. If you find yourself in this situation, then the DNG converter, as Silkrooster has said, is what you'll want to use.
-Noel

On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available". When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way,

On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available".
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Could not complete your request the file is not compatible with this version of Photoshop.

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