Could not complete your request Unknown error,,5103

I have paid for and downloaded three movies that are sitting on my machine but
when I try to play them this is the message I get. I havre updated my CC info...
anyone know what to do?

See if these directions help
http://support.apple.com/kb/ts1597

Similar Messages

  • We could not complete your purchase - Unknown Error

    When trying to update my apps, I get this error message:
    We could not complete your purchase Unknown Error.
    I've been getting this error for a week straight now.
    I uninstalled some of the apps thinking that something was just corrupt, and now I cannot reinstall them (or buy any other app for that matter).
    The authors of the apps no longer offer downloads from their individual sites so I'm in trouble here. I have to work tomorrow and I have lost the entire night trying to fix this. I have tried everything mentioned on this forum (signed out, reset safari, cleared the app store cache folder) and now I can't even sign out of the App Store. I click the "Welcome (myname)" and "Account" links and nothing happens.
    I even tried restoring the system, but the last step said something like "you cannot update mac osx lion server, you must erase the hard drive first." But I didn't know I had OSX Lion Server. I just bought the Server app awhile back thinking it would let me deploy a MAMP development environment and then deleted it because it was a joke of an app.
    So am I screwed or just missing something here?

    Many Thanks for the info zkc75 it worked for me.
    This if for those who dont know how to delete /folders from /var directory.
    On Finder select Go, then Go to Folder type /Var, hit enter. You will now get to see all folders under /var.
    Delete all the folders under folder.
    Thanks,
    Narayan

  • HT1338 Problem! What to do if my mac prompts this message on App Store? "we could not complete your purchase: unknown error"

    Guys I'm facing a problem related to App Store. I managed to update my system to Version 10.7.4 to try to sort out the issue but again I cannot update/buy any apps, OS X ML included.
    The message is: "we could not complete your purchase: unknown error"
    I tried erasing the cache of App Store, log off and in, restart the system...nothing!
    Can Anybody help me, please? I'm a Mac user less than a year but I never had serious issues before.
    Thanks
    David
    iMac 27"  3.4GHz i7   12GB DDR3   on Lion 10.7.4

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • HT3204 new ipod touch. can access iTunes store. cannot create iTunes ID. get error "could not complete iTunes request. unknown error occured (-1202)".Ipod updated to latest issue,firewall exception allowed.SSL 3.0 & TSL 1.0 ok. Running windows Vista. Help

    New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured  (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???

    laneymenion wrote:
    Using Proxy: Yes
    HTTP Proxy: 192.168.100.15:80
    Change the Using Proxy to No
    Have you allowed itunes and itunes helper in your security software firewall?

  • Getting "Could not complete your request" error all the time

    Whenever I try to do anything in Fireworks CS6 (CC desktop version) I get the error message "Could not complete your request. An error occurred".  The only exception is when I try to preview an image I get "Could not render the database. An error occurred"
    This literally happens with any action, from opening a file to changing any attribute of an object (e.g. colour, position, size).  Try to draw a new object - same error.  Delete one - same error.
    Weirdly it does seem to complete the action after I "Ok" the error message.
    Any ideas? 
    I am running this on Mac OSX 10.9.1 on a pretty new MacBook Pro.  I've checked for updates and I'm running the latest version.  (I'm running the trial version, as I am trying to decide whether or not to switch over to CC from my desktop apps, but I would hope it is the same as the full commercial version)

    For me the Fireworks stopped when it got to "Intializing Tab Windows", then a crashed and  displayed "Could not complete your request. an error occurred" and would never load. Basically dead. I couldn't use it at all. My whole workfow came to a stand still.Fireworks-Error.jpg
    BACKGROUND
    Just before this happened, I was trying a new feature from within Dreamweaver. While inside Dreamweaver, I could double-click an image file and it opened in my Fireworks to be edited. I thought . . . Wow, this is really cool. I edited that image and closed it and continued on my work. Since then, that "Connection" between applications has become permanent. Fireworks "THINKS" it is still connected to Dreamweaver. Later Fireworks would NOT open/load at. I would always get the above error.
    PARTIAL SOLUTION
    BTW: I had to do this twice, because the first time, I missed a file somewhere.
    I had to completely uninstall all ADOBE applications. I mean everything! I had CS3 & CS4 and Adobe Readers on my system.
    Since I'm on the mac, I went through the "Application Support" both user and system and the "Preferences" for both user and system and deleted everything that had either "adobe" or "macromedia" in it. There was also a file in the "Launch Agent & Daemons".
    I emptied the trash and did a power off restart. Then I reinstalled CS6. Now Fireworks at least loads and I can use it again, but it still isn't the same.
    OBSERVATION
    Fireworks and Dreamweaver are still "Connected". It won't save an existing PNG file as itself, it displays an error, "That file is open in another application", which is NOT true. I have to use the "Save As" option, and use the Finder to rename that file. I also notice an extra file labeled ex:0000056 which looks like the file I tried to save.
    So at least I can use my Fireworks again although it is irritating. I don't know how to "CUT" the connection between applications. Uninstalling & reinstalling did NOT reset this, the only option left would be a backup, wipe and fresh install of my entire laptop. I just don't have time to do that right now. Hope that helps someone else.
    Arlene

  • App store "your apple ID has been disabled" then "we could not complete your request" (error 18)

    Hi,
    Whenvever I try to update apps on my new macbook pro 15" retina, a message appears saying my ID has been disabled and then another appears saying we could not complete your request with error message 18. I can however sign in to other things without trouble.
    I'd appreciate it if anyone could help!

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help enabling your account.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • Error: Could not complete your request because an unknown command was encountered.

    I've been working on a file in FreeHand 11 for a few months
    now, and for some reason after saving and closing the file about a
    week ago, I can no longer open it - on either of my computers (both
    PCs, one running XP, one running Vista). When I attempt to do so, I
    am presented with the following error message:
    Could not complete your request because an unknown command
    was encountered.
    Is there any possible way to fix this?

    Haha. I know. I was stupid... The last backup of the file is
    four months old. Unfortunately I've done quite a lot of work on it
    since then...
    One interesting thing though, is that I can still see the
    thumbnail picture in Windows Explorer. Also, I'm able to open the
    file with Fireworks, but none of the hidden layers (most of my
    work) are there.
    I just tried to open it again on my desktop. Same error
    message (but in German)...:
    "Ihre Anforderung konnte nicht ausgeführt werden. Ein
    unbekannter Fehler ist aufgetreten." :S

  • The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    Hi The99reddragon,
    Thanks for visiting Apple Support Communities.
    You may have been affected by this system issue that occured:
    Multiple Services - 10:23 AM - 12:54 PM - Some users were affected
    Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.
    From Apple Services, Stores, and iCloud.
    If you're still not able to complete your iTunes store purchase or download, see this article for some troubleshooting steps that can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best,
    Jeremy

  • Error:  "Could not complete your request because of a program error" (photoshop CS2 9.0.2 on MAC OSX

    Today I started my program (photoshop CS2 9.0.2) and opened a JPG file. When I went to print the file the program crashed and closed. When I restarted the program and went to open the file I got this error message, "Could not complete your request because of a program error".
    I have tried several different file types/sizes and all result in the same error message since the program crashed. It will not open any file I try to open. As I indicated above I am using Photoshop CS2 9.0.2 it is on a MAC with OSX 10.4.11.
    I called Adobe and the Rep directed me to Tech Note 331307 and told me to Re-create the Photoshop preferences files. Which I did and restarted the program, but when I tried to open a file (any file) I still get the same error message so it doesn't appear to be the preferences.
    Does anyone have any info as to what the problem may be and how to correct it.
    Thanks

    Thanks for the response. OK... This is the first day I have been able to get back to the problem.
    My system I am running Photoshop on is a Power Mac G4, AGP Graphics ATY Rage 128Pro chip set 16MB VRAM LCD 1280x1024 32-bit color, 500MHz, 1.75GB of memory, 1 MB L2 Cache, 100 MHz Bus Speed. I had installed the latest security update and repaired the permissions the day the problem started.
    Now to day I started the system and went in and created a Guest Account. I logged into the guest account and started Photoshop. Low and behold it worked just fine. So I logged out of guest and logged into my main user account And started Photoshop. Wouldn't you know it.... It works just fine. I can open any file I want with now problems.
    I got to thinking after I had done all of this that I wished I had tried to open a file in Photoshop today prior to creating the guest account to see if it still had the problem in my main user account.
    I did not change anything else on the system and all seems to work fine now. So at his point I am really not sure what the problem was.
    Again thanks for taking the time to respond to this issue.

  • I keep getting a message saying "Could not complete your request because of a program error"

    I keep getting a message saying ( Could not complete your request because of a program error??
    Does anyone know what this means or how to fix?

    blucoast,
    Can you please be more detailed? When are you getting this - what is causing it? Any specific tool or while starting Photoshop itself?
    Do you see an error number or error code or a report? Can you post that here?

  • Effects not working? "Could not complete your request because of a program error?"

    Hey guys&gals - I have always had this problem when working in RGB/CYMK modes - can anyone help me with that?
    More more importantly, now I am getting in in Grayscale mode as of this morning.
    I run Photoshop 6 V 13.1.2 x64 and just updated it this AM.
    Effects are crucial for my job, so I need this fixed asap!!
    I have tried the ctrl, alt, shift start up to no avail. Restarted, shutdown my PC as well.
    Please advise!
    Thanks,
    blaqgranitelaser

    Found the places I was supposed to - now what? Photoshop isn't crashing... doesn't give me any info other than a box saying "Could not complete your request because of a program error." And I have no choice but to click OK. This only happens when I try to use the layer effects in any color mode. Originally it was only in RGB/CMYK but now also happens in Grayscale.
    I'm not technologically savvy - I know what programs I use, but that is all.

  • Can't open file: "Could not complete your request because of a program error"

    I have a Photoshop file that suddenly won't open.  Last week I upgraded to CS5--the file had been created in CS3 prior to that.  When I try to open it, I receive this error message (in CS5): "Could not complete your request because of a program error."  I tried to open the same file in CS3; there, the file opens, but as soon as I try to do anything I get the same error message....which, annoyingly, re-appears the second I click "OK," so the only thing I can do in CS3 is force-quit.
    I've used Time Machine to retrieve versions of the file that were saved four days ago, seven days, and several weeks ago, and I get the same message every time.  Even on versions that were last saved with CS3 (before I installed CS5).
    Naturally, this is one of the most important files in my life right now....it's a 300 MB file that contains hundreds of layers and dozens of comps.  So the fact that I suddenly can't open it, after shelling out $1200 to upgrade to the latest and greatest Adobe has to offer, is, to say the least, distressing.
    Any advice will be appreciated.
    Thanks,
    TheWocky

    First thing I would do is investigate hard drive issues and the health of the OS.

  • Cannot open files ~ Could not complete your request because of a program error

    I can inly open 3 files and then I get this error message ~ Could not complete your request because of a program error
    Please help, I am in the middle or a project ...
    Thank you,
    Linda

    There is likely a font on that system that's corrupted or for some reason Photoshop just can't deal with.  Fonts are complex things, and it's well known that bad fonts can crash applications.
    Ferreting out such a font is normally a matter of removing all but the default fonts, seeing that the problem is corrected, then adding the fonts back in systematically until the offender is isolated.  Yes, this can be tedious.
    If it's not a font problem, there's a possibility it's a display driver problem.  To help diagnose that, go into Edit - Preferences - Performance, disable OpenGL Drawing, then restart Photoshop.  If the problem goes away, you'll want to check the web site of the maker of the video card for driver updates.  Don't forget to re-enable OpenGL Drawing again after updating the driver.
    Good luck.
    -Noel

  • What causes "Could not complete your request because of a program error"?

    I am trying to edit some pictures from a recent shoot and every time I try to open one a message pops up saying, " Could not complete your request because of a program error." What does this mean and how do I fix it?

    Welcome to this forum!
    I’m happy to help but can do a better job if I have more information about your situation.
    What version of Photoshop do you have?
    What is the make and model of the camera you used for the shoot?
    Could you also include a screenshot of your entire screen as the error message pops up? To include a screenshot in your post, click the word “Reply” below the post you’re reading right now and then click the camera picture to embed the image.

  • Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank

    @Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank you!

    Without proper system information and other details like what files you work with  nobody can tell you much. From corrupted prefs to issues with your PS swap file to actual problems with the fiel storage this could be anything.
    Mylenium

Maybe you are looking for

  • Desktop shortcuts and folders disappearing but still virtually available on SSD

    Hi, I've had a bit of an issue today where I loaded up my PC (Windows 7) and half my desktop has disappeared, At the moment as I run dual monitors, when I first attached my second monitor many months ago some of my desktop icons were chucked to the r

  • How to find who has deleted the query in Production system

    I Experts, I have an issue. Someone has deleted one query in Production system. How can i find who has deleted the query?? I searched the ans for the same i the below threads :- Query deleted in production How to find out who has deleted the producti

  • JDBC To IDOC Multiple segment

    Hi All, We have the requirement to  Create multiple segment which is under  one header if header change it create new idoc else it should add new  line item in same segment of  idoc. Please suggest me Mapping Logic. Regards Laxmi Bhushan

  • Msg 2114 error when i try to text this one person with my iPhone 4S???

    I seem to have an issue when i try to text this one person..... They do NOT recieve my texts.....but i can recieve theirs. I get a message after i send them a text from 923-0 that says i used the invalid number of digits.....MSG 2114 Tried deleting t

  • Using several projects in one show

    1. Hi, how can I use several projects, organized together as a one 40-min long show? 2. I need a way to make a 40min show of great photos, that i'm going to have on my iPad and show with a video HD projector on a wall. Is iMovie the easiest tool for