Could not connect to this iPad. An unknown error occurred (OXE8000024).
My iPad 2 was acting a little funny so i reset using home & power buttons......now all that is displayed is a white apple or a bluish screen.
When connected to iTunes via laptop either it is not recognized at all .... or .... iTunes error message---Could not connect to this iPad. An unknown error occurred (OXE8000024) is displayed. When disconnected and reconnected sometimes it is recognized and sometimes it isn't.
It has been charged for over 8 hours with no change in status.
Various USB ports have been used with no change in status.
iTunes is updated to the latest version.
Laptop updates/windows are current.
It seems to be stuck in a vicious cycle. All help is appreciated!
iOS: Unknown error containing '0xE' when connecting to a Windows PC
http://support.apple.com/kb/TS3221
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom
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Perhaps this support article will help:
http://support.apple.com/kb/TS3221
If not, check out the several other threads on the problem, some of which are listed under "more like this" at the right. You might find additional suggestions in one of those.
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Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
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tt2 -
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thank youHello Embassykw,
It sounds like your iTunes Store page does not load and instead gives you an error code. I found this error code in an article that will be helpful for you named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
Following the instructions should resolve the issue for you.
Thank you for using Apple Support Communities.
Take care,
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Thanks
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There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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See this article:
http://support.apple.com/kb/ts3297
You will find your error number under "Specific error conditions and Alert messages" -
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Turn your iPhone to a DFU mode and restore it
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If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
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Let's try the following document with that one:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC
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