Could not connect with nokia pc suite

I have one nokia 2690 and in its connectivity option is given nokia pc suite. I installed nokia pc suite 7.1 on pc. But when i tried to connect my phone with usb cable a message from the bottom right corner of the taskbar of pc pops up and says "usb device not recognised" and also "click this balloon to fix this problem". When I clicked on the balloon it opened a window in the first tab of which my usb posts were listed- one was showing HID COMPLIANT MOUSE and the other in which i had connected the phone was showing UNKNOWN DEVICE. The other tab was of DRIVER and it shows No drivers are installed for this device. But I know that windows and nokia pc suite automatically install required drivers. I disconnected cable from my phone and also switched the usb ports but again the same message appeared. I also uninstalled each and everything that nokia pc suite installed on my pc and also the nokia pc suite itself and again reinstalled pc suite but of no help.What would you suggest- is my cable not compatible with my phone(i borrowed it from my friend but it connect to my phone perfectly) or the cable is damaged or nokia pc suite version 7.1 not compatible with nokia 2690 or anything else? Thanks...
Solved!
Go to Solution.

Mj007 wrote:
I have asha 305 but it's not conneting with nokia pc suite. In nokia asha 305 there is no option of pc suite ,it just has nokia suit.
You may select the Nokia Suite option and see whether it gets connected..or use the Nokia Suite instead ...

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How to fix: Nokia Ovi Suite could not connect to t...

How to fix: Nokia Ovi Suite could not connect to the Nokia account server
https://profiles.google.com/111711145986835145800/posts/57KK7mZPLfL#111711145986835145800/posts/57KK...
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
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did this
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Could not connect Nokia 6303i via USB cable to Win...

Hello guys in this forum
Hello driver development group
This is not a question for help, but more a question for sharing experiences. I recently bought a new Nokia 6303i, worked a little bit with it and finally I wanted to connect it to the PC to enter the contacts from my old phone with the computer keyboard instead of the phonebook keys.
Well, the installation sounded quite easy at a first glance: Download the Nokia OVI suite, connect the Nokia phone to the PC and go on. I did that way, but it just did not work.
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I tried it several times, but no chance. Although "PC Suite" was active on the phone, the phone was not recognized. Ok, I though, either a problem with the drivers or a hardware problem. So let's see what an older operating system would tell me. I switched on a Windows XP 32 Bit system in my VMWare virtualisation software and connected the phone. The phone connected but did not directly work. I had to use the "mass storage mode" setting to get a drive letter. I installed the OVI suite that was shipped on the SD card (which deleted itself from the SD card later -- baaad habit, I was hopelessly searching for it later on, but ok...). Then I disconnected the phone, reconnected, chose "PC suite mode" and... perfect, stable connection, OVI suite was working totally fine! So I disconnected the phone and closed the VMware machine again.
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I deinstalled OVI suite again and downloaded/installed the most recent version of PC suite -- which was said to contain all connectivity drivers including for Windows 7 64 bit. I connected the phone started PC suite and... well, phone detected, but used in "compatibility mode", although the "PC suite mode" was chosen on the phone. But ok, let's see what I can do in the compatibility mode. Full of hope I clicked on the "address book" in PC suite. The phone reacted, it said "PC suite mode activated". Hoping... Hoping... then it said again "PC suite mode activated". Eeh? It is already activated!?! 10 Seconds later: PC tolds me: "Phone could not be switched to PC suite mode. Shhhhh*t!
I googled as hell, and then I saw that I should use the PC suite cleaner before installing. Ok, PC suite deinstalled, PC suite cleaner used, PC suite reinstalled, phone connected... nothing, same behaviour.
Next tip I read: Install the connectivity driver manually. Ok, everything deinstalled (and I mean, everything! All components in the program list that were entitled to be from NOKIA: PC suite, the two drivers and something else I cannot remember). I downloaded the connectivity driver, connected the phone, phone was recognized as "NOKIA" like before. I installed PC suite again and... nothing. Same behaviour. Arrr*h!
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At the end I startet PC suite... whahoooo, it works! Phone connected and address book editable! Uff. Nice.
So a deep driver problem.
Then I did a near-mistake: I wanted to update the operating system on my NOKIA phone. I installed the phone update manager in Windows 7, left the PC suite, started the update manager and it immediately recognized the phone. I started it and in told me: "Do not touch the phone or anything", time 15 Minutes. I waited and waited and saw the phone screen disappearing, but ok. I saw the USB drivers being disconnected and trying to be reinstalled, but Windows did not recognize it. But I did not touch anything. Then, the Hiobs-message from the update manager: "Phone disconnected during update. Please swich on and reconnect". Whaaaaa?!?!?
Ok, disconnected the phone, switched off, switched on, reconnected. But Windows 7 did not recognize it correctly anymore. Some unknown devices in the device manager, only the "NOKIA phone USB parent" was still working correctly, and there was now an unknown device which I was not able to activate by specifying drivers manually (it was most likely a USB flash device what I figured out later). And the phone behaved strangely, sometimes crashing when hoovering through the menues... EEEhhh.....
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Then I switched off the virtual machine, conected the phone again to Windows 7, but there was still a driver problem. Most devices had an exclamation mark. I manually deinstalled all the NOKIA drivers in the device manager and actuivated the "Delete driver from system" checkbox whereever possible -- including the "NOKIA phone USB parent". I removed the phone from the USB cable and plugged it on again. Now windows re-recognized it as "NOKIA" phone, but again used its own internal -- wrong -- driver set. I switched the driver again as described above to the Nokia Connectivity drivers in the program folder, got again the "USB parent" and the unknown devices, manually specified the drivers for the unknown devices by using the path to the Connectivity drivers and finally I got the situation from before the update: Nokia PC suite running fine, I can access my contacts and do anything I like in Windows 7 64 bit.
That was a nightmare and took me about two days intensive research and testing. What a mess...
I hope I could help anyone of you with this when you have trouble installing the PC/OVI suite in Windows 7. And don't try to update the phone in Windows 7, it's dangerous at the moment!
Probably you guys from the driver development can take a more close look to Windows 7 64 bit and its own pre-installed drivers. Does anyone of you have similar experiences?
Best regards,
Mighty Knife

Uhm, I'm experiencing the same problem with some Linux relase. Unfortunately I was unable to solve the problem if not installing a windows emulator. Maybe you're already familiar with it, but it seems the only solution. Through google I found this, I hope I made you a favor.
http://www.macwindows.com/emulator.html
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Could not connect with nokia pc suite

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