Could not contact the agent.verify that the url for agent is null.

hi,
i have a problem.can anyone make a solution?
i have installed oracle 10g in vista os.when i tried to open the enteprise manager the page is loaded,i have entered the credentials.log in was successful.but the
1.status of the database is shown as startup/shutdown
2.status pending since unavailable.
when i tried to startuo the system i provided the host credentials and database credential, then it is shown that "couldnot contact the agent.verify that the url for the agent is null".
how could i solve it.
moreover when i tried with command prompt the error is that emctl doesnt start.system 5 error occured.access denied.

I believe currently you are using database control. If so, can you please check emagent.trc and emoms.trc files from ORACLE_HOME/host_sid/sysman/log folder.
Also what is the value for EMD_URL in ORACLE_HOME/host_sid/sysman/config/emd.properties file.
Regards
Lai

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