Could not get access to download area on SAP Service Marketplace

Hi All,
When trying to download the SAP Mobile Execution for Motorola software in the download center in the Application and User Management work center, I get the following error message:
"Could not get access to download area on SAP Service Marketplace."
I have also search for this software in the Service Marketplace, but to no avail.
I was hoping someone could point me in the direction of where I can download this software, or ideally the cause and solution to this error message.
Thanks,
John

Hi John,
Issue might be due to incorrect data in the system i.e., license codes assigned to your contract may be invalid or expired or Contract/ order is blocked due to payment issues.
These information has to be checked in detail.
Please report a incident.
Thanks
Lokesh Sharma

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Could not get access to download area on SAP Service Marketplace

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