Could not Install Photoshop in Windows 7

When I Run Setup.exe, it checks system profile or whatever, after entering Serial it says "insert photoshop CS4 into the Drive"
so, please tell me What is the Problem in the Installation ??

What is the Problem in the Installation ??
You are not running with sufficient permissions and/or are low on temporary disk space, so the install files never get extracted properly. Make sure, there is ienough room left in C:\Users\[You]\AppData\Local\Temp and you run any installs as admin.
Mylenium

Similar Messages

CS5 master could not install Photoshop or Indesign

After first having had problems with the overall install (as in, nothing installed), finding an obscure suggestion that seemed to work (), I relaunched the install... seemed to be working, and I was getting real excited, only to have the following listed at the end as NOT installed: Photoshop, InDesign
Vista 64 bit OS
Here is the log from this go around (obviously various other packages' add-ins also failed to install) - not sure what to do
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 22 fatal error(s), 34 error(s), 26 warning(s)
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
WARNING: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.AE5386P-1017rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-FFPlugin\OEM
WARNING: TotalSize property not set in data base
WARNING: TotalSize property not set in data base
WARNING: TotalSize property not set in data base
WARNING: TotalSize property not set in data base
WARNING: TotalSize property not set in data base
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-OfficePlugin\OEM
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: TotalSize property not set in data base
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeContribute6-mul\OEM
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeFireworks11All\OEM
WARNING: File/Folder does not exist at D:\Adobe CS5\payloads\AdobeFireworks11en_USLanguagePack\OEM
WARNING: TotalSize property not set in data base
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: File/Folder does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{479C08E9-FACF-4190-A37A-81D65B4C8D4E}\OEM
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobeFrenchSpeechAnalysisModels2All\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobeFrenchSpeechAnalysisModels2All\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobeGermanSpeechAnalysisModels2All\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobeGermanSpeechAnalysisModels2All\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobeItalianSpeechAnalysisModels2All\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobePremierePro5ProtectedAll\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobePhotoshop12-Core\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: The following payload errors were found during install:
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
ERROR: - Adobe Toolhints CS5: Install failed
ERROR: - ItalianSpeechAnalysisModels: Install failed
ERROR: - Adobe Buzzword CS5: Install failed
ERROR: - GermanSpeechAnalysisModels: Install failed
ERROR: - Adobe SING CS5: Install failed
ERROR: - Adobe InDesign CS5 Icon Handler x64: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_US: Install failed
ERROR: - Adobe InDesign CS5 Common Base Files: Install failed
ERROR: - InternationalEnglishSpeechAnalysisModels: Install failed
ERROR: - Adobe Premiere Pro CS5 Third Party Content: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files2: Install failed
ERROR: - Adobe InDesign CS5 Icon Handler: Install failed
ERROR: - FrenchSpeechAnalysisModels: Install failed
ERROR: - AdobeMotionPicture CS5: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
ERROR: - Adobe InDesign CS5 Application Feature Set Files: Install failed
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{DEC9BB26-1381-1033-A965-E3BD5F2EF8BC}' from zip file 'D:\Adobe CS5\payloads\AdobeInDesign7AppBase2-mul\Assets1_1.zip'. Error 23 Data error (cyclic redundancy check).
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{F3ECF5C7-9A9D-460A-B3D6-C7E4C1DFD040}' from zip file 'D:\Adobe CS5\payloads\AdobeMotionPicture3-mul\Assets2_1.zip'. Error 23 Data error (cyclic redundancy check).
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{A1E0C87F-BFE5-490A-898E-05BD4DD2BADF}' from zip file 'D:\Adobe CS5\payloads\AdobeInternationalEnglishSpeechAnalysisModels2All\Assets2_1.zip'. Error 23 Data error (cyclic redundancy check).
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error

Did the reboot thing. stopped all services... ran setup as admin (again) and tried to install
Photoshop CS5 and InDesign, got the following errors:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 15 warning(s)
WARNING: OS requirements not met for {33A3F995-8333-4676-8D6F-AB7674BB52EA}
WARNING: OS requirements not met for {565DE707-5798-4FC3-8DF6-0F58A348A9B0}
WARNING: OS requirements not met for {5DDABB74-A879-4BE7-A4C6-FD41793942DB}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}
WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}
WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}
WARNING: OS requirements not met for {C0AA232E-BD1B-40B5-A176-A2BEB67FFAE1}
WARNING: OS requirements not met for {CD29B5CA-4727-4114-9AD9-25CCCE6E4014}
WARNING: OS requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}
WARNING: OS requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}
WARNING: OS requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
WARNING: OS requirements not met for {F9C71630-0EE3-475C-9E2B-ED95AE197DBD}
WARNING: OS requirements not met for {FBB02B04-C034-4382-A3F6-57416E2752C4}
ERROR: Found payload conflicts and errors:
ERROR: - Adobe After Effects CS5 depends on AdobeMotionPicture CS5 to be installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.

V3424TU. could not install SP35682 on WindowsXP-SP3. Audio not working

Hi All,
I just installed my v3424TU with Windows XP - SP3.
i installed the Microsoft UAA Audio (SP33566) from HP website. and its a successfull, whle installing SP35682 (Conexant Audio) it comes with an error
"Driver Installation Failed: Could not find the MEDIA device for this driver."
I also referred the same problem for other model, below is the thread link, but audio was not succesfull.
http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/v3141TU-could-not-install-SP35682-on-Window...
Can anybody help me in this regards.
Thanks in advance!!!!!!

Hi,
Check Cheryl and Rakhmad XP general guide which You may find here.
In first part You will find answer on Your question.
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

After re-installing photoshop elements following a HD crash, i get the following message after clicking on PE icon, "could not initialize photoshop elements because the scratch disks are full".How can this problem be resolved?

after re-installing photoshop elements following a HD crash, i get the following message after clicking on PE icon, "could not initialize photoshop elements because the scratch disks are full".How can this problem be resolved?

dgrparker a écrit:
photoshop element 2.0 - on windows 7. the program ran fine on the old HD, but this error popped up when I re-installed it on the new HD
Elements 2.0 is an old version. The message may be due to the fact that your new HD is much bigger than your older one, and not due to the classical reasons:
http://www.easyelements.com/scratch-disk-is-full.html

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem.

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem. This is doing this when installing itunes/quicktime, safari 5, mobileme control panel, and the software update itself. The itunes version is 10.3.1

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I just tried to install Photoshop 4.0 to my iMac (version 10.9.3) and I was informed that there was an error with the software. I could not install it. Where do I go from here?

I just tried to install Photoshop 4.0 to my iMac (version 10.9.3) and I was informed that there was an error with the software. I could not install it. Where do I go from here?

Photoshop 4.0 is not compatible with MAC 10.9.3 . You will face issues as when Photoshop 4.0 was launched there was no MAC Mavericks and Adobe has not tested the version on new MAC OS.
If you want you can download the latest version of Photoshop CC 2014 and you can use it as a trial for 30 days and you can plan to switch to the latest version.
http://www.adobe.com/products/photoshop.html

Could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

I could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard it needs Yosemeti, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

I don't think there is any upgrade that you can purchase for CS2. If you need to reinstall CS2 then see the following...
CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
You can also purchase CS6 software still...
Purchase CS6 products:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

Could not install BB desktop software for PC (Window Vista)

Bought a BB Bold 9900 for a week, still could not install Desktop software for PC. Error message: "the wizard was interrupted before the BlackBerry desktop software could be completely installed".
Need help to install the desktop. Thank you.

Hello there ChaiHwee
Please reference BlackBerry Knowledge Base Article KB04384
Found here:
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04384
Reply for further assistance

CS2/W8 - Could not initialize photoshop because the file is locked

I just upgraded to Windows 8 64 bit last night. I had been running Cs2 just fine on Windows 7 64 bit for a few years now. In fact I used it last week. Now after the upgrade is complete, I get this error message when I try to launch CS2:
Could not initialize photoshop because the file is locked. use the properties command in the Windows Explorer to unlock the file.
Of course, there is no mention of which file is locked.
I tried a repair install, it didnt help, same error.

HAve you tried resetting preferences? Start PS and IMMEDIATELY hold down the shift ctrl alt keys. Should get a reset window if fast enough.

Could not initialize photoshop because there is not enough memory

Hello there
i am using Windows XP in Bootcamp on a MacBook Pro. This system goes phantastic without any problems since more than half a year now. Now i decided to use this MacBook for my work as well, but unfortunately my CS2 Photoshop can not be installed because of "could not initialize photoshop because there is not enough memory". Which is not true, it cannot be the memory, i never had any problems on my other computer and even after a restart with all 4GB free it is the same. Trying to get closer to the source of the problem i tried out some other verions of Photoshop, with the same results, so for sure it is not a preference or something similar. Does anyone had the same problem with his XP on a MacBook?
Thanks for your support,
Sofian

Sounds like a mapping problem in Bootcamp itself. Either it prevents access to prefs and certain configuration files or the bootloader does not correctly map the different memory offsets. If so, only completely re-initializing the system would fix it. I never had any problems with Vista, though, so this may be an unfortunate combination of an old operating system (XP) with teh specifics of the half-PC that such a Mac is.
Mylenium

Could not initialize photoshop because of a problem using the adobe color engine (Win 7)

Was running the lastest version of Photoshop CS5 and added a second quad graphics card and 4 more monitors. Now PS will not start and I get the error message "could not initialize photoshop because of a problem using the adobe color engine."
Computer has 2 NIVDIA Quadro4 NVS420 graphics boards with 8 Samsung SyncMaster 1920x1080 monitors. If I disable 4 of the monitors CS5 starts normally. I do not have to remove the added graphics card. When I extend the desktop again to all 8 monitors I get the error above.
How do I trouble-shoot the problem? Is it Photoshop, NIVDIA or Windows 7?

Well, not exactly a full solution yet (at least for my setup), but I am certain now that this issue is (mostly) caused by nVidia's drivers. You may be able to fix your setup by simply installing the latest drivers for your NVS420 cards (266.45 for Win 7/64 rel. 01/12/2011).
Since you are using two identical cards, this could do the trick.
Caveats - Make sure you:
1. Select Custom Install, the Express Install will most likely not work properly.
2. Unselect the Audio Driver (if available), the nVidia HD(MI) Audio driver could
screw up your speech recognition (if you use it) or other audio software - it did for me.
3. Select Clean Install. If you don't, files like C:\Windows\System32\drivers\nvlddmkm.sys
and several other driver related files will not be overwritten, causing all sorts of neat effects.
4. After the Install is complete, reboot your system whether the Installer prompts you or not.
After testing various configurations, disabling two - six of my eight monitors I am at this point:
I am now using nVidia's lastest and greatest piece of crap (read driver), version 266.58, released just two days ago. After an initial snag with maximized windows extending to the bottom of the main monitor (underneath the taskbar), a re-install & reboot solved that issue.
All three driver versions tested (260.89, 260.99, 266.58) now allow me to start PhotoShop without any problems; providing I first disable the two monitors fed by my onboard graphics (nVidia 780a based), leaving me with six monitors connected to three GTS-450 cards. I can even re-enable the two other monitors once the program is open, and it continues to work fine. However, I must disconnect them again for the next start of PhotoShop.
On an interesting side note:
After disabling six monitors (leaving only two on a GTS-450), I was also able to open and run SoundBooth CS5, which previously would not open, citing the audio driver as the problem. After sucessfully starting SoundBooth I could re-enable all six other monitors (incl. onboards),
and that program now opens and works fine with all 8 monitors connected. [ODD !!!]
Other than Adobe Software, I've had only one other issue with my setup:
When playing online poker at PokerStars, occasionally and quite randomly one of multiple tables would freeze up. I'll try disabling the two onboard monitors for that program as well to see whether the random freezes stop.
Overall, while I think that Adobe produces fine software and nVidia has been in need of an overhaul for quite some time now, I also think that Adobe and nVidia software engineers need to work more closely together to ensure that problems like this don't arise in the first place after a product has been released to the public. IMHO, this is avoidable!
PS:
Here's a link to a great tool for multiple monitors, Display Fusion by Binary Fortress.
I use the free version, it allows you to do cool things like have individual wallpapers for all
your monitors, or stretch a single image across all monitors. With the Pro Version ($25),
you can also add individually customizable taskbars to each monitor, and a lot more.
http://www.displayfusion.com/

"Could not initialize photoshop because scratch disks are full."

"Could not initialize photoshop because scratch disks are full." This is the error message that pops up when I try to open my Adobe Photoshop Elements 2.0. I just installed this program on my new HP Pavilion Model h8-1214, which has 1.8 TB of space with 10.0 GB of RAM. I have read forums on this problem, but they tell how to fix the problem through Photoshop. How do I fix the scratch disk settings without being able to open Photoshop? Please help me with this problem for the Adobe Support team will not even answer my question..
Thanks.

By far the easiest solution is to upgrade to photoshop elements 10 or newer, which has no problems with big hard drives and has some new features you may like.
It's available for a thirty day trial.
Actually versions pse 3 and later have no problems with large hard drives.
Here are a couple things you can try which might work:
Option 1: Just after double clicking on the pse 2 shortcut press the Ctrl+Alt keys and keep holding the keys until you get the scratch disk preferences dialog
then choose your recovery partition as the First. This would only work if you have a recovery partition or another smaller hard drive installed that you can use as the scratch disk.
(i don't have a recovery partition on this computer)
Option 2. Shrink (shrink volume) your present hard drive down to 1 tb
Option 3: If you have windows 7 pro or ultimate you can use virtual xp (downloaded from microsoft)

Please help... "Could not initialize Photoshop becauae the scratch disks are full.

I am using Photoshop 7 on Windows Vista. I just bought a new computer and installed Photoshop (which worked fine on my old computer running XP). It installs correctly but wen I launch it I get the error "Could not initialize Photoshop because the scratch disks are full." Then Photoshop immedietly shuts down.
My C drive has 1.3 TB free, my D drive has 145 GB free and my E drive has 5 GB free. I've tried defragmenting all the drives and deleting any temp files.
I do not know why this is happening and would greatly appreciate any advice.
Thank you,
Brad

there's a bug in 7 that causes this on drives with more than 1 TB free. upgrade photoshop to fix it or temporarily fill the drive with garbage or partition it so the free space is less than 1TB.
a side note is that current upgrade policy only gives special pricing to 3 versions back. right now that's version 7. if you wait until cs4 comes out you'll be 4 versions back and will be out of the upgrade path. then if you want a higher version in the future you'll have to purchase a full license again. if planning on upgrading photoshop - ever - suggest you do it before cs4 ships.

Could not initialize Photoshop because the file is locked

I have the problem where you get the Could not initialize Photoshop because the file is locked, where the solution was to fix the properties in the jpg. I did that and tried the Ctrl-Alt-Shft thing too. I pressed them in time and got the message to delete the settings. When I click yes, I still get the "file locked" message. If it is the scratch disk setting problem, I can't get PS open to change it. This problem started when I was opening a locked jpg from a relative. (Now none of my previous pics will open either). Any other ideas other than these that are already listed in the forums? Thanks for any help.
Technical: Windows XP 5.1, HP7680, Photoshop CS2, 2g ram, more than enough work drives. (no Vista)
Sequence of events: 1) recd a jpg from a relative in an email and saved it to hard drive. 2) with Photoshop unopened, I rt clkd on the jpg and chose "open with CS2". 3) PS started loading and then stopped with the "file locked" msg. Clkd on OK and PS closed. 4) tried to open PS from the shortcut (and from explorer) and got same result. 5) researched the problem and then used the Ctrl-Alt-Shft approach, got the window that asks to "delete settings" and chose ok, PS closed again. 6) went to the jpg and displayed properties and saw "This file came from another computer and might be locked....", so I clicked "unblock". 7) retried step 2, then 4 with same results. 7) tried to open an old jpg with step 2 and same result (got file locked msg). 8) no longer can bring up the "delete settings" window with the the Ctrl-Alt-Shft approach as it looks like it deleted the settings the 1st time.
Any ideas???? Thanks again.

Bob,
I do not know why a locked JPG would mess up PS. I could see if you always tried to launch PS, by dbl-clicking on the JPG in Windows Explorer, but not from your Desktop shortcut, or from the PS.exe file.
For the locked file, there is a freeware utility, Unlocker. I do not have a URL handy, but Google should find it for you. It has worked on some network assets, that seemed to lock up on me.
Good luck, though this might not address your PS launch issue.
Hunt

Claims debacle (error) with Term Store: "Could not retrieve a valid windows identity" for all sites in a particular web app.

When I pull up the Term store in CA or any MySite collection, it works.
When I do so in any other site collection (HNSCs, incidentally), It doesn't return any term stores.
My ULS log immediately before and after the "/_vti_bin/taxonomyinternalservice.json/CheckPermission" POST on termstore .aspx triggers the WCF call:
Claims Authentication af30y Verbose Claims Windows Sign-In: Successfully signed-in the the user 'contoso\domainUser' for request url 'https://sp13-root-prd.contoso.com/_vti_bin/taxonomyinternalservice.json/CheckPermission'.
Claims Authentication af30q Verbose Updating header 'LOGON_USER' with value '0#.w|contoso\domainUser' for the request url 'https://sp13-root-prd.contoso.com/_vti_bin/taxonomyinternalservice.json/CheckPermission'.
Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|contoso\domainUser, ClaimsCount=77
Logging Correlation Data xmnv Medium Site=/
Topology e5mc Medium WcfSendRequest: RemoteAddress: 'http://CONTOSOFE3:32843/00e6d55691824965ac223f1d1cfae6d2/MetadataWebService.svc' Channel: 'Microsoft.SharePoint.Taxonomy.IMetadataWebServiceApplication' Action: 'http://schemas.microsoft.com/sharepoint/taxonomy/soap/IDataAccessReadOnly/GetChanges2' MessageId: 'urn:uuid:590e916c-c89a-4f89-9819-a82c97fabcaa'
Claims Authentication bz7l Medium SPSecurityContext: Could not retrieve a valid windows identity for username 'contoso\domainUser' with UPN '[email protected]'. UPN is required when Kerberos constrained delegation is used. Exception: System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: WTS0003: The caller is not authorized to access the service. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: System.UnauthorizedAccessException: WTS0003: The caller is not authorized to access the service. at Microsoft.IdentityModel.WindowsTokenService.CallerSecurity.CheckCaller(WindowsIdentity callerIdentity) at Microsoft.IdentityModel.WindowsTokenService.S4UServiceContract.PerformLogon(Func`1 logonOperation, Int32 pid) at SyncInvokeUpnLogon(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet))..
Claims Authentication g220 Unexpected No windows identity for contoso\domainUser.
The "The caller is not authorized to access the service." message seems pertinent.
Both web apps are using only NTLM auth.
The url for both web apps ends in the same contoso.com domain.
I get the same errors no matter what account I use, including the install account.
Things I've tried:
Deleting and building a new HNSC root web app and site. Error happens in all sites in all web apps except the PBSC hosting MySites.
Giving the root site app pool identity full control of the metadata service app (even though the MySite identitiy doesn't have it)
Giving the root site app pool identity full permissions on the metadata service app.
Comparing database and web app config permissions between dev (where everything works perfectly) and prod (where it does not).
Made sure IIS auth settings on both sites are identical
Both sites are using the same SSL certificate (though the call to the web service appears to be http)
Reprovisioned the metadata service app with a new database and new app pool identity.
Made sure C2WT is running. Tried it with the service stopped as well.
Web.configs are identical between working and non-working apps.
I'm stumped but still Googling. I'm hoping to avoid having to call Micrososft. Any help would be appreciated!
UPDATE:
Interestingly, when I restored the web application from backup (via CA), I ended up with 3 identical "Windows Authentication" authentication providers assigned to the problem web app. Since there was more than one, I was directed to the provider-chooser
page when visiting the site. Upon choosing 1 of the 3, I was authenticated, and *poof*, no more authentication errors and the term store loaded term sets as expected.
Of course, 3 providers was not an ideal state, so I grabbed the one that worked (#1) via get-spauthenticationprovider, and assigned it to the web app via set-spwebapplication, and my problem returned.
I am currently updating the farm to SP1 from June 2013 CU. Fingers crossed.
Update:
The update to SP1 went smoothly, but did not resolve the issue. Also related (I believe) are the random authentication errors when trying to upload images to some libraries, and 401-errors on the accessdenied.aspx page itself.
Update:
The problem is resolved, seemingly after making 4 changes. I'm trying to narrow down which change was the cure, if any:
I installed SP1 on all 6 servers, rebooted and upgraded. This appeared to have no effect.
Removed an old login from SQL that no longer existed in AD because of this ULS error:
System.Runtime.InteropServices.COMException: The user or group contoso\svc_xxxxxxxxx' is unknown., StackTrace: at Microsoft.SharePoint.Utilities.SPUtility.GetFullNameFromLoginEx(String loginName, Boolean&
bIsDL)
This login was the identity of the application pool that used to run the web app in question.
This login was the schema owner of a schema named after itself on every SharePoint database so I changed the schema owner to dbo but left the schema attached.
The problem may have surfaced initially when the app pool identity was changed in CA, but went unnoticed?
Note that the web app had been deleted and recreated many times with a new identity and pool to no avail, but the URL remained the same throughout each attempted fix. Relevant?
Grasping at straws, I changed the app pool identity for this web app to the same one that runs the MySite web app pool as per this only slightly related problem: http://www.planetsharepoint.org/m/preview.php?id=372&rid=34764&author=Vlad+Catrinescu
I changed the authentication method from NTLM to Negotiate.
I am rolling back #3 and #4 to see if the issue resurfaces.
Update:
It doesn't appear to have been the NTLM/Negotiate setting. Web app is currently set to NTLM and all is well. No strange accessdenies, and term Store is still manageable from all sites.
Update: Sorry for the delay. I am administering 6 farms these days. Will update as soon as the final phase of rollbacks happens.
I think I can. I think I can.

maybe that web app was accidentally created with classic auth?
here's an example of how to create claims based, with classic, and then "doing 2013" claims
#Create the example web application, as mentioned above, either with gui, and pick later, or
New-SPWebApplication-ApplicationPool$applicationPool-ApplicationPoolAccount$serviceAcct-Name$WebApp-Port
5050
-databaseName$contentDB-securesocketslayer
#If doing for 2013
New-SPWebApplication-ApplicationPool$applicationPool-ApplicationPoolAccount$serviceAcct-Name$WebApp-Port
5050
-AuthenticationProvider(new-spauthenticationprovider)
-databaseName$contentDB-secureSocketsLayer

Could not Install Photoshop in Windows 7

Similar Messages

Maybe you are looking for