"Could not open because it is either not supported....

I'm trying to open a PDF from a site I frequent. When I attempt to download and open the file I get: "Could not open because it is either not supported file type or because it was damaged.
I asked a customer service rep at the site if she was able to open the file I was attempting to open and she was able to do so.
I can open other PDF's on my desktop. WIndows XP
Any ideas?

Hi,
Can you please share the exact error message that you are receiving.
As "~graffiti" also mentioned, it would be useful if you could let us know which version of Adobe Reader you are using and any PDF link which may not be working for you.

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