Could not open file. Unknown file type.

The file would not open in Fireworks due to incorrect image paths. The image paths are corrected in dreamweaver and saved. The file now returns "Could not open file. Unknown file type."
So, then I made the same corrections with a text editor and saved the file. Same error when fireworks tries to open it.
in way over my head!

I've had that happen too. What worked for me was shutting FW down and rebooting my machine.

Similar Messages

Adobe Reader could not open a pdf file - either not supported file type or file damaged

On March 5th, I started getting the Adobe Reader error message "Adobe Reader could not open a pdf file because it is either not supported file type or the file has been damaged.
I get this when I try to open the pdf file as an attachment in Outlook 2013 from my G-Mail account. If I save the attachment and then try to open the pdf document, I get the same error4.
I get this error message with every pdf file that now comes to me in Outlook.
If I log on to my G-Mail I am able to open the pdf document. If I also save the attachment to my computer, I do not get the error message when I open the pdf file. This would suggest the file is okay
This would lead me to believe the problem maybe with Outlook.
I'm using Adobe Reader XI v11.0.10
I'm using Windows 8.1
Is anyone encountering this same issue with outlook?

I copied it again. Do you see it? BTW, how do I set privacy? (I'm new at this)
I opened with two different notepads and got different information.here it is from Windows Notepad. First few lines are:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd
>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<style type="text/css">td img {display: block;}</style>
</head>
Here it is from MS Notepad:
<HTML><HEAD><style>.ending {font-family: Calibri; font-size: 18px;}</style><BODY><TABLE><TR><TD colspan=100%><a href="http://www.trulynolen.com/questionnaire?l=14115468&o=141050070&z=85087-7515"><img src=http://newsletter.tnolen.com/email/service.png border=no></a></TD></TR><TR><TD align=center class="ending">If you would not like to receive email communication from Truly Nolen in the future, please <a href="http://newsletter.tnolen.com/unsubstart.asp?b=14115468&z=85087-7515&e=[email protected]/unsubstart.asp?b=14115468&z=85087-7515&e=[email protected]">click here</a></TD></TR></TABLE></BODY></HTML>

Could not open the device file /dev/nvidia0

and yet:
[root@mythfe01 dev]# ls -alh nvid*
crw-rw-rw- 1 root root 195, 0 Mar 26 16:06 nvidia0
crw-rw-rw- 1 root root 195, 255 Mar 26 16:06 nvidiactl
and:
[root@mythfe01 dev]# lsmod | grep nv
nvidia 4083280 0
agpgart 28872 1 nvidia
but:
NVIDIA: could not open the device file /dev/nvidia0 (Input/output error).
(EE) NVIDIA(0): Failed to initialize the NVIDIA graphics device!
(EE) NVIDIA(0): *** Aborting ***
I am using a homemade kernel, but i can't think of a reason why that would prevent things from working properly considering the module loaded ok.
Any thoughts?

Moo-Crumpus wrote:Do you use udev? Have a look if there is a ruleset for nvidia, I remember there was one. Afaik, nvidia should be owned by the video group - well, once it was, I am not up to date and have no arch machine with nvidia right now.
Could anyone specify how to do that? I have the exact same problem, although I use the default kernel that came with Arch.
NVIDIA: could not open the device file /dev/nvidia0 (Permission denied).
NVIDIA: Direct rendering failed; attempting indirect rendering.
[kristjans@myhost ~]$ cat /proc/driver/nvidia/cards/0
Model: GeForce 6200 TurboCache(TM)
IRQ: 22
Video BIOS: 05.44.02.52.00
Card Type: PCI-E
DMA Size: 39 bits
DMA Mask: 0x7fffffffff
[kristjans@myhost dev]$ ls -alh nvid*
crw-rw---- 1 root 27 195, 0 2007-10-06 19:10 nvidia0
crw-rw-rw- 1 root 27 195, 255 2007-10-06 19:10 nvidiactl
[kristjans@myhost dev]$ lsmod | grep nv
nvidia 6829684 40
i2c_core 20352 2 nvidia,i2c_piix4
agpgart 27224 2 nvidia,ati_agp
Last edited by KSiimson (2007-10-11 04:23:18)

Error: could not open `C:\Program Files\Java\j2re1.4.0_01\lib\i386\jvm.cfg'

I am geting this error when I enter the "java" command:
"Error: could not open `C:\Program Files\Java\j2re1.4.0_01\lib\i386\jvm.cfg'"
I have configured the PATH variable (Windows 2000) and "javac" works. I cannot, however, get my programs to run because of the error every time I type "java". Also, I did not install my JDK / SDK to the directory in which the computer is looking for the "java" cammand (ie. it is not in 'Program Files'...). If anyone can help, it would be greatly appreciated. Thank you.

Try using the -cp switch on the command line. For example:java -cp . MyProgramIf this corrects the problem, you need to set the classpath variable
as well as the path.
Mark

SQL Server not Starting Up - Could not open error log file system error = 5(Access is denied.)

Hi guys,
I am working on issue with SQL Server 2008 R2 .. we rebooted the server and after that all SQL services is not coming up. below is the error from eventlog...
SQL Server running under NetworkService account and has full control on this files..
from Config Manager ....
The request failed or the service did not respond in a timely fashion....
From Event log..
initerrlog: Could not open error log file 'C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Log\ERRORLOG'. Operating system error = 5(Access is denied.).
Any idea or workaround..?
Thanks..
Please Mark As Answer if it is helpful. \\Aim To Inspire Rather to Teach

Finally I found solution and was able to bring back online the SQL Services...
I had a very similar issue with the following error (event log):
Description:
The SQL Server (MSSQLSERVER) service terminated with service-specific error 17058 (0x42A2).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: MSSQLSERVER
Event Category: (2)
Event ID: 17058
Date: 19/05/2012
Time: 10:20:14
User: N/A
Computer: NSQLXX
Description:
initerrlog: Could not open error log file 'C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG'.
Operating system error = 5(error not found).
In this case the ERRORLOG file had been marked as read only. This was following a scheduled automated boot. -This
was culprit
MSSQL wouldn't not start until this file had been changed.
http://www.experts-exchange.com/Database/MS-SQL-Server/Q_23951723.html
Thanks everyone for your kind replies and time...
Please Mark As Answer if it is helpful. \\Aim To Inspire Rather to Teach

Unable to start Photoshop CS6 - could not open a scratch file because the file is locked (Windows)

When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c:\ drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C:\ drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
To get around this issue I first had to give the user that I was logged on with write permissions to the root of the C:\ drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users\Admin\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users\<your logged in username>\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings.
Photoshop and bridge should now start up with no issues.
I hope that this can help others out there as this caused me a great deal of frustration when upgrading to CS6.

station_two wrote:
OK, here comes the explanation of what the scratch disk does and why it's optimal to have it on a physically separate internal drive (not partition!) other than your boot drive
I probably shouldn't say anything since it could complicate this thread, but the rules of thumb can be different under special circumstances when SSD is involved.
IF you have a LOT of empty space on your SSD-based system drive, then Photoshop can actually work great with it's scratch setting pointed at the system drive. This is because a) SSD transfers are much faster than spinning hard drives and b) there's no seek time, so simultaneous transfers to/from scratch and swap files aren't devastating to performance, and you can see a net gain because of the increased I/O throughput over what's possible using a separate spinning drive for scratch.
But if you don't have a huge amount of free space (hundreds of GB) on the system SSD, it's definitely better to use a separate drive, as station_two has said.
Also, up to about a year or so ago, you had to try to severely limit write activity to your SSD drive, since you could actually wear them out by repeated high data write activity. That's pretty much a non-issue now with the advent of things like the SandForce in-drive controller that does wear-leveling inside the drive. Modern drives will last 10 years or more in normal typical use, without special consideration.
As it turns out, making a RAID array of SSDs is a great way to boost performance across the board, have bunches of free space, and ensure even the heaviest usage doesn't shorten the drive life. I have done so, creating a 2 TB system drive C: made from 4 SSDs and Photoshop's swap file (and pretty much everything else) pointed to C:. This system flies, and I can barely tell when Photoshop and/or Windows "goes virtual" and starts using its scratch/swap files heavily. I don't even notice Photoshop auto-saves.
Sorry for the SSD diversion.
Back on topic:
Pretty much everyone who's successfully using a computer - Mac and PC users alike - comes to realize after a while that the task of integrating things on their computers and making everything work falls on THEM, not the developers of applications like Adobe. Some applications pose unique challenges, but to think you can just throw up your hands and try to make it someone else's problem when something goes wrong simply isn't a viable strategy. Maybe that's how things should be, but it's not how it is.
For those of you struggling to get Photoshop to run properly, bear in mind that it's on you to get things working. It works for most folks. It could be a configuration or setup choice you've made that may need revisiting, or some kind of restorative activity that you need to do, or even something very minor like clearing your Photoshop preferences, but it may well take your learning new things and doing things you didn't think you'd have to do to get back to where you can edit photos. It's no one's problem but your own.
So let us here on the forum help you - when we say to do something, try it. We're not here to jerk you around; we're users just like you who have already found the ways to make things work, and we'd like to help you do the same.
-Noel

I get this error upon launching PS5: "could not open a scratch file because the file is locked .."

I get this error upon launching PS5: "could not open a scratch file because the file is locked or ou do not have the necessary access privileges. Use the 'properties' command in the Windows Explorer to unlock the file". The applicaiton will not launch.
Supporting information - I recently changed the scratch disk from C drive to D drive (the back up/restore drive). The application wont launch so I cant change it back to the C drive.
Questions:
- How to I fix this .. from windows explorer how do I find "the file" that the error message refers to?
- Other ways to fix this?
Thanks Steve

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
To help others help you, please read through this article and provide any additional relevant details.

Photoshop won't start: Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file.

Adobe Photoshop CS6 Extended
"Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file."
I've tried finding and checking and fixing permissions but no success.
This happened from one day to the next. I think it has to do with the sn attached to the disk rather then the motherboard. I have the suite co-installed with Symphony 5.05. I've tried reinstalling.
What's to b done? The rest of the Creative Suite 6 (AE, AI etc.) works fine.
Anyone...?
Loui

Have you tried restoring the Preferences yet?

Can't start Photoshop - 'Could not open a scratch file'

Hi, I recently installed Photoshop CS5, however every time I open the application, I am receiving this error message at the loading screen:
"Could not open a scratch file because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders."
I've looked online for solutions everywhere, but I've obviously been unsuccessful and I'm at the point where I have no idea what else to try, other than a clean install of my OS, however that is a last resort as I currently do not have an external hard drive to transfer my files to do so. So far I have tried these things:
Reinstalled Photoshop many times, even the CS6 BETA is giving me the same error.
Deleted preference files within /Library/Preferences/
Used the cmd+alt shortcut when starting Photoshop to select a different scratch disk location.
Used the cmd+alt+shift shortcut to delete the settings file, which I cannot do as the error message mentioned above appears before the window for deleting the settings file does.
Tried rebooting several times, even into safemode and I still get the same message.
Tried changing the permissions on the Applications folder, Adobe folder, CS5 folder and CS5 application, however they are all set to 'read & write access' for me. I am also set as an administrator.
Cleaned my cache of any unneccessary files.
I have also repaired my permissions using Disk Utility, but that didn't solve the problem.
I have a 2010 Macbook Pro, 4GB RAM running OS X Lion 10.7.3 with 2 patitions on my harddrive (OS X and Windows 7). I have 15GB free on my OS X partition currently, which may not seem like much, however I have run Photoshop CS5 previously as a trial and other versions of Photoshop and the small amount of harddrive space has never affected the software's ability to create a scratch file.
The strange thing, however, is that I can use Photoshop CS5 & CS6 on a guest account that I created recently, which means that the problem I am having is permissions based. Logging into a seperate account is a good enough solution for now, but it is incredibly tedious to keep changing accounts just to use Photoshop.
Has anyone got any other ideas? As I mentioned previously, reinstalling is a last resort as I currently don't have the neccessary resources.
Thanks.

I managed to fix this myself, almost by accident, after failing every method suggested that I came across.
My problem was due to 'read only' access being set to some folders in ~/private/ on my main account, meaning that Photoshop could not create an important, temporary scratch file in this location.
To anyone else who comes across this thread due to having the same problem, here's the solution:
Open finder, then go to 'Go' in the menu bar and select 'Go to folder'
In the window that opens, enter '/private/' and click 'Go'
Then, right click on the folder 'tmp' within /private/ and select 'Get info'
In here, scroll to the permissions section and change the relevent user permissions to 'read and write'
Before closing this window, click on the gear icon underneath the list of users and select 'Apply to enclosed items' and hit 'Ok' in the next window.
Finally, repeat steps 3 - 5 for the folder named 'var', also within /private/ and you're done. Photoshop should now open as intended!
Although this solution was ideal for my home laptop, giving 'read and write' access to important folders like these can probably lead to lowered security so please do it at your own risk.

Photoshop wont open get error could not open a scratch file because the disk is not available

Had to clone my hard drive to another drive on my computer.
I have been receiving a message "Could not open a scratch file because the disk is not available" I have tried UN-installing and re-installing...still the same message.
Does anyone have any idea how to fix this?
Thanks!

What do you have here.
If that does not help, reset your prefs
Hold fingers over Shift Option Command (or similar on Windows) then boot Photoshop and as fast as you can depress the 3 keys.

Could not open error log file ''. Operating system error = 5(failed to retrieve text for this error. Reason: 15105).

Hello
When I try to start the SQl server service i get the following error:
Event id 17058
Could not open error log file ''. Operating system error = 5(failed to retrieve text for this error. Reason: 15105).
As a test I have made sure the errorlog file ,and the entire drive it is, has everyone full control permissions, but to no avail. Does anyone have any ideas to resolve this issue?
Thank you

Hi,
Try running:
SELECT SERVERPROPERTY('ErrorLogFileName')
Then verify that the account being used to run the SQL Server service account has access to the path output above. If possible, you could try logging onto the server with the same account used to run SQL Server then navigate to the errorlog folder.
Thanks,
Andrew Bainbridge
SQL Server DBA
Please click "Propose As Answer" if a post solves your problem, or "Vote As Helpful" if a post has been useful to you

Cannot Launch Photoshop CS5 - "Could not Open a Scratch File..."

Hi, so photoshop CS5 is not launching.
Just got it in the mail, installed it, and now I'm getting this message:
"Could not open a scratch file because the file is locked or you do not have the necessary privileges.
Use the get info command in finder to unlock the file."
I've tried multiple things to try to resolve the issue including:
1) reinstalled 3 times
2) pulled all plists regarding adobe found at ~/library/preferences/
3) tried booting to safe mode, no difference
4) checked software updates for anything adobe, everything installed now.
5) note, this is also happening in photoshop cs2 now
6) tried changing permissions to enclosed items to the photoshop CS5 folder read/write access.
I've got a 21.5 iMac with Mac OS X 10.6.4 installed.
What other suggestions does anyone else have??
I have called adobe, talked to 3 different people, and talked to Applecare, each support rep
has told me to contact the other. I do not know what to do at this point.
Any suggestions would be greatly appreciated.

I've got the same [edited by host] problem...
I've gone to the Windows Explorer Folders and the Files and DISABLED THE "READ ONLY" CHECK BOX ON EVERY LAST FILE & FOLDER REALTED TO IMAGES I'M ATTEMPTING TO EDIT...
BUT THEN IT RESETS THEM BACK TO BEING "READ ONLY" SEVERAL SECONDS LATER.
i'M THE ADMINISTRATOR ON THIS SYSTEM, NO QUESTION ABOUT IT...
I THINK IT'S ADOBE'S [edited by host] TOOLS....
ALSO THEIR HELP SECTION is poor [edited by host] TOO...
Host to poster: You have posted in the Photoshop Mac forum. As you are having a problem with your Windows system, then the a Windows forum would be a better place to post. Ranting at your fellow users is not likely to win you friends nor likely to encourage anyone to help you. This is a user to user forum and not a conduit to official Adobe technical support. Please be more civil in your future posts. These forums are visted by people of all ages. Foul-mouthed posting is not tolerated. Should you continue your posts in the same manner as this post, your posts will be deleted and you will be banned from the forums.

I've been using IMac for 3 years with Microsoft office. Today, I could not open any excel files? Any Ideas?

I've been using IMac for 3 years with Microsoft office. Today, I could not open any excel files? Any Ideas?

If you upgraded to Lion or Mountain Lion, and did not upgrade to Office 2008 or later, that may be part of the problem. Try LibreOffice, OpenOffice, NeoOffice, Google Docs, or Zoho Docs. See my FAQ* for link: http://www.macmaps.com/crossplatform.html

Could not open key UNKNOWN

I am having a problem upgrading from iTunes 9.0.07 to 9.0.2. I've been trying to use the 64-bit installer and have tried disabling my anti-virus software.
I had this same problem when I was running Windows Vista Home Premium SP2 64-bit on this same computer.
At first, when I would download, I had to Download Only and then install.
When I tried to install iTunes manually, it would load very slowly at Copying Files and then say it was Rolling Back Action. After that, it would say that, "The installer encountered errors before iTunes could be configured."
I tried everything people suggested on help forums, the discussions here, and the Trouble installing iTunes or QuickTime for Windows help article in Support.
After uninstalling iTunes, making a backup of my iTunes music from Documents and getting rid of anything else iTunes, QuickTime or Apple related, I tried downloading again from the website (using Firefox). I had the problem that iTunes said it couldn't be downloaded without QuickTime. Okay, easy fix, right? I tried downloading and installing QuickTime and these errors came up:
Could not open key:
UNKNOWN\Components\69413F169B198734FA40BC8B73511DB0\108B43C0CEA676640B35306AE7D2 4051.
Verify that you have sufficient access to that key, or contact your support personnel.
and
Could not open key:
UNKNOWN\Components\9C4307835821FFF47864EE6DABC09AA9\EA2C92A1FBE18F42A12C111C5AAD DDA.
Verify that you have sufficient access to that key, or contact your support personnel.
So then I tried doing what jnd73 said in a different discussion: http://discussions.apple.com/thread.jspa?threadID=2151409&tstart=0&messageID=102 87668#10287668
And I found I couldn't do half of what jnd73 said. Either because it already knows I'm the admin, or because I don't have sufficient access to the key. I can't even get another admin user to download iTunes successfully. I don't know if it's a permissions issue.
The "The installer encountered errors before iTunes could be configured." problem started when I moved from Windows XP Home Edition SP3 32-bit to Windows Vista Home Premium SP1 (Had to update to SP2) 64-bit. I moved from a separate computer (Toshiba Satellite L35-S2151) to this one. I had to move all of my files from my last backup and re-download applications. I think what I did was I moved all of my old iTunes Program Files along with everything instead of just the iTunes folder in My Documents. So, when I downloaded the new iTunes, it didn't make new folders and used the old ones. I was able to make iTunes recognize all of the music I didn't buy through iTunes after I manually found the files, but iTunes never updated correctly.
I'd think now that I got rid of all of the old folders that now I'd be able to install without any problems.
Can anyone help?

I was having the same problem, but I found the solution to the problem.
First, click on Start and search "regedit" without the quotations. Open it up, click on "Edit: in the drop down menu. Next, click "Find" and search for your folder components, not the key component, which is in your case: 69413F169B198734FA40BC8B73511DB0
and
9C4307835821FFF47864EE6DABC09AA9
They should be folders, and inside the folders, there should be a key with the name of that 2nd key. Example, inside the 69413F169B198734FA40BC8B73511DB0 folder should be a key named 108B43C0CEA676640B35306AE7D24051, and the same for the other folder.
Now, to gain permissions for these keys, right-click on the folders, and select "Permissions". Where it says "Groups or User Names", click "Add". Then select "Advanced". Next, select "Find Now" and select the "Everyone" user. Click OK, then OK again, and you should be on the permissions window. For "Groups of User Names", select Everyone and select the "Full Control" check box for Everyone. Then click OK.
Do the same for the other folder. Be careful; for me, there was 3 folders with the same key name, and I repeated the steps above for all 3 in order to make it work. Just check the folders under your folder to see if it has the same name, and if it does, repeat the steps on that folder.
This method worked for me after trying a million different solutions. Hopefully, it works for you too. If it doesn't work, feel free to reply back. And if does work, please reply back, just so I know it did work.
Good luck =]

Unable to install itunes Win 7, 64 bit. Error: " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel.

Hi,
I'm not able to install itunes in my Win 7 , 64 bit. getting the below mentioned error.. any help would be greatly appriecated.
" Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel."

NCPlater to all haveing the error: ***I HAVE THE ANSWER***
iTunes
Could not open key:
UNKNOWN\Components\DA42BC83BF25F5BDOAF18C3B9B1A1EE8\3e43b73803c7c394f8a6b 2f0402e19c2. Verify that you have
sufficient access to that key. or contact your support personnel.
After following instructions for three different solutions that did NOT work; I found the solution that did work
on the support site for Syamntec.
Readers - Please, you must be VERY familiar with pc jargon and windows vernacular to accomplish the reset
of ALL the permissions in your registry.
Follow the ditrections below and pay attention to the notes for those running 64bit Win7.
Step one, back up the registry.
Step two, go to the MS KB: http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf -ed6985e3927b&displaylang=en and download the file that installs subinacl. It is an MSI file, and will do a quick install of a few Microsoft files. Hint: Look in the folder listed below, "subinacle.exe" may already be there.
Step three, create a batch file (subinacle.bat) with the following commands: (Use Notepad - copy & paste, not the red stuff)
cd /d "Program Files\Windows Resource Kits\Tools" (only for 32bit/x86 machines)
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
For 64bit machines substitute for first line of bat file:
cd /d "c:\program files (x86)\windows resource kits\tools"
Step four, run the batch file. Let it run until the Command Prompt screen closes, may take 30 minutes or more.
Step five, reboot the machine and run the install again.
Ladies and Gentlemen; this worked for me and allowed immediate installation of two application packages I had been trying for three months! (Including ITunes 10.5)

Could not open key: UNKNOWN\Components\DA42BC89BF255BD0AF18C3B9B1A1EE8\0DC8CB51B56A0D742ADD098A4295 F08A

I am using Windows 7 and I can not install Quicktime 7 on my pc. I am running the installation as Administrator.
This is the error message I receive.
QuickTime 7 Installation Error
Could not open key:
UNKNOWN\Components\DA42BC89BF255BD0AF18C3B9B1A1EE8\0DC8CB51B56A0D742ADD098A4295F 08A.
Verify that you have sufficient access to that key, or contact your support personnel.
I think I'm missing something in the Reg. files? I'm missing something.
Thank you for your help.
Trim49

https://discussions.apple.com/docs/DOC-3581
https://discussions.apple.com/message/25363960#25363960

Could not open file. Unknown file type.

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