"Could not open key: HKEY_Local_Machine\SOFTWARE\Microsoft\Windows\CurrentV

What is the next step for this installation problem? I have no idea what "key" this message is talking about or how to address it. Please help. I can't download the latest iTunes and now I can't use the iTunes store through my old iTunes either.

Basically I have the same message.
Could not open key:
HKEYLOCALMACHINES\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID
Verify that you hace sufficient access to that key, or contact your support personnel.
I am the administrator. I have no idea what this is or where it is at. I have tried installing iTunes latest update and uninstalled everything else trying to get this to work. No iTunes now. HELP!!!

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Hi, i have problem when installing itune. it said: Could not open key HKEY_LOCAL_MACHINE32\SOFTWARE|Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel. please help me!

hi,
i have problem when installing itune. it said:
Could not open key HKEY_LOCAL_MACHINE32\SOFTWARE|Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.
Please help me i can't do anything without itune

For "Could not open key/write value" errors when reinstalling try b noir's user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows.
The technique can be applied to the branch of the registry mentioned in the error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

HT1925 My ipod is not showing up when I have itunes up. I was told to remove itunes and reinstall however. I receive a message with unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-

can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL, Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!

Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled

Could not open key HKEY_LOCAL_MACHINE\Software\Classes\Quicktime.Quicktime\

Could not open key HKEYLOCALMACHINE\Software\Classic\Quicktime.Quicktime\CLSID
is the error message I recieve when attempting to install the latest version of quicktime. I attempted to delete the key and other quicktime keys from the registry but I recieve this error message:
'Cannot delete Quicktime.Quicktime: Error Deleting Key'. I then tried to export the key and recieved this: 'selected branch does not exist. Make sure correct path is given.'
Any help with a solution would be greatly appreciated
HP Pavilion 751n Windows XP

What I would do is go to registry key and try deleting it. If it does not delete, right click on it and choose permissions. Permissions need to be allowed for at least Administrator and System. If the key does not delete, move on to the next one that is asscociated with QuickTime and delete it, and go on deleting all the keys that are QuickTime related. The one that would not delete may delete after deleting the others.
Let me try to explain this the best I can. I am not a expert in the registry, but know enough to get in and out deleting a programs keys without having the computer become completely unfunctional. There are also books on it.
For example when I delete a program I also go into the registry and remove it, just something I do. Because after removing a program thru the add\remove program control panel and start>search>for all files and folders, there are still registry entrees.
When I start deleting keys in the registry from a program I'll normally run into one that won't delete, even after giving it permissions. So I'll by pass it and go on to the next key, related to the program. The one that wouldn't delete will come up again and end up deleting. So I seem to think that some of the keys inter-react with one another. Because the one that initially wouldn't delete now does after deleting the others, and sometimes giving permissions again.
If you want to delete all keys asscociated with a program. You can go to the Edit menu in the registry, choose Find, type in the name of the program and hit the Enter key on the keyboard. When the key shows up hit Delete on the keyboard. To get to the next key associated with the program, hit the F3 key on the keyboard and the next one will appear. This can get confusing because a registry entree can show up as a series of numbers, so your counting on the registry editor that, that key is asscociated with the program. As long as you are deleting keys that are associated with a program you are OK, if you delete something in the registry that you are not sure of, that is where you'll get in trouble.
You should try going to the path giving here to the registry. HKEYLOCALMACHINESoftwareClasses and try deleting those keys that are QuickTime and see if it resolves the problem.

Could not open Key - HKEY_Local_Machines\software\classes\quicktimeplayers

HKEYLocalMachines\software\classes\quicktimeplayerslib.quicktimeplayerapp\clsid. Verify you have sufficiant access to that key. HELP I purchased a Ipod Shuffle & cannot get past this message. I am not all that computer savy so if someone can give me a step by step process on what I need to do. Thanks

HKEYLocalMachines\software\classes\quicktimeplayerslib.quicktimeplayerapp\clsid. Verify you have sufficiant access to that key. HELP I purchased a Ipod Shuffle & cannot get past this message. I am not all that computer savy so if someone can give me a step by step process on what I need to do. Thanks

Could not open key HKEY_LOCAL_MACHINE\Software\Classic\Quicktime.Quicktime\

Help...I am getting this error message when attempting to load the newest Quicktime on my PC. I am a a novice and need detailed instructions on how to fix. I have tried uninstalling all products and reinstalling. Any suggestions?

pgfpdwife (or really anyone else in this thread),
Why don't you collect an installer log and send it to those lazy Apple engineers?
Open a commnd prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
You need to send that file to our buddy Roy. Make sure that you include:
(1) the log file.
(2) the link to this thread
(3) a one line description of your problem, i.e. "iTunes won't install because of permission problems with Quicktime registry keys".
(4) the username that you're using here in the discussion boards.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get this informaiton, the message is just going to get dropped on the floor.

Could not open key: HKEY_LOCAL_MACHINE error. Please help!

Every time I try to install QuickTime/iTunes, this error message pops up:
Could not open key: HKEYLOCALMACHINE\Software\Classes\Quicktime.Quicktime\CLSID. Verify that you have sufficient access to that key, or contact your support personnel.
I have no idea what to do.
Dell Windows XP

The Adobe knowledgebase article actually pointed me in the right
direction and I was able to solve the issue. Thanks to all who gave
advise, you guys are the reason these forums work!
The error message was actually coming from the Microsoft Installer, not
from anything related to National Instruments. Also, ironically, what
the message said was spot on with one exception, while I personally had
access to the registry key, the installer didn’t. What I ended up doing
was going into the registry using regedit and setting the permissions
on the key in questions such that “Everyone” had full access. After
that I uninstalled LabView then reinstalled and it worked fine this
time. The step by step follows:
1) Open the registry editor by selecting "Run" from the start menu and then typing in "regedit".
2) Browse through the registry and select the entry mentioned in the error message.
3) Choose "Permissions..." from either the edit menu or by right-clicking on the registry key's parent directory.
4) Click the "Advanced" button to add a new user.
5) Type in "Everyone" as the new user and click OK (it may not be
necessary to give everyone full control but this is what I did and it
worked).
6) Configure the permissions for user "Everyone" to "Full Control"
7) Uninstall LabView (if necessary) and re-install.
Best regards,
-Ben

TS3299 Upgade error: Could not open key: HKEY_CURRENT_USER\SOFTWARE\Apple Inc.\Internet Services. Any advice?

During a standard iTunes upgrade to the latest version (11.1.4 for Windows Vista), the installation failed with the following error message: Could not open key: HKEY_CURRENT_USER\SOFTWARE\Apple Inc.\Internet Services. Does anyone have any advice as to how I can fix this and reinstall iTunes? When I try to open iTunes I get the following message: iTunes.exe. This application has failed to start because MSCVR80.dll was not found. Re-installing the application may fix this problem. When I try to run the installer I get the above error so I'm going round in circles!

Solved: I had somehow lost permission to access the HKEY above (or rather, its parent key HKEY_CURRENT_USER\SOFTWARE\Apple Inc.) so I went to the registry editor and checked the 'Full Control' box for the key and the installer now works.
I used this site to fix the MSCVR80.dll error: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm

Error: Could not open key: UNKNOWN\Components in Windows Server 2012 R2

Hi,
I am trying to install an MSI where i am getting the below error
..\MSI\CHIP_MAPS.msi: Could not open key: UNKNOWN\Components\F5C1BE1268054884D9261E148691452A\34DBF3FA04D67B443A8EE069E02E418B. Verify that you have sufficient access to that key, or contact your support personnel.
I was able to fix this in Windows Server 2008 R2 . With ine instructions provided here
http://www.okino.com/conv/changing_windows_registry_permissions.htm
However In Windows Server 2012 or R2 i followed the below steps.
1. Regedit
2.
Navigate to the following parent container:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components
3. Replace all child object permissions with inheritable permissions from this object in permissions tab
4. I don't find the owner tab
Please help me asap
Thanks
Sreeram

then add the user name as new owner
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Could not open key: HKEY_LOCAL_MACHINE32\Software\Classes\Itunes.aa\CurVer

I was trying to update iTunes, and got the above error
"Could not open ken: HKEY_LOCAL_MACHINE32\Software\Classes\Itunes.aa\CurVer" however there is no registry key :Machine32. I have a Hp Pavilion p6610t, running Windows 7 Home Premium SP1.
I then tried to repair iTunes from Control Panel, but got the same error. I then tried to uninstall iTunes, and got the same error.
HELP

I was trying to update iTunes, and got the above error
"Could not open ken: HKEY_LOCAL_MACHINE32\Software\Classes\Itunes.aa\CurVer" however there is no registry key :Machine32. I have a Hp Pavilion p6610t, running Windows 7 Home Premium SP1.
I then tried to repair iTunes from Control Panel, but got the same error. I then tried to uninstall iTunes, and got the same error.
HELP

Could not open key HKLM\softwar\classes\pcast.

Every time I try to install iTunes I get the error in the title.
I have tried to access the key in my registry editor and I get told I do not have permission to access the key, I am the only user on my laptop and hence the administrator.
I have tried uninstalling iTunes to see if this helps, but alas no luck, I am now without iTunes.
I have ran CCleaner utility to try and clean up the registry but it does not detect any error in the specified key, can anyone help me please.
Mark

have you tried using regedit that seems to remove anything despite vista assuming you are on Vista
CC cleaner will not remove all traces of a program only orphaned keys
personally I find remove program and any traces left in program files
then manually remove all traces of itunes from registry with regedit
but only try this if you know what you are doing

Error 1402 Could not open key HKEY_CURRENT_USER\SOFTWARE\Adobe\Acrobat Reader\9.0\Installer

Hi all,
Running Windows 2003 SP2 Terminal Server and receiving this error when trying to uninstall / install adobe reader and acrobat. Originally had Acrobat 8.0.1 and Reader 9.3 installed and users started receiving errors relating to Acrobat. When I tried to uninstall I received the error above.
I have tried everything I can find on the net and in these forums including:
Using control panel to uninstall - no deal
Re-install Acrobat
Checking / changing registry permissons including checking owner, replacing inherited perms etc
Deleting and recreating the reg entries
Using subinacl
Using Windows Install Cleanup
Manual removal.
I now have uninstalled reader (cleanly) and acrobat however I am still receiving this error when trying to reinstall reader. The permissions are correct so im really stuck. If I cant sort this out I will have no option but to build a new TS machine and I really dont want to do that just because Adobe Reader has buggered my registry permissions.
Any thoughts/ideas greatfully accepted ....

Have tried as two different domain adinistrators and local admin - same error each time. Resigning myself to rebuilding that terminal server which isnt a quick job - it wont be getting any adobe products installed on it!!

Can't install or uninstall Reader 8.1.2. receive error message 1402. Could not open key:

I can't install any version of Reader. I have version 8.1.2 downloaded but it won't install. Can't download another version because it attempts to remove this version but it cant and all roads lead to this error message: Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\optionalComponents\MSFS
please help.

You can try the method described here:
http://forums.adobe.com/message/3350037#3350037

Adobe Reader Updater - Error 1402. Could not open key:

Adobe Reader Updater, error 1402, could not open key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Opt
I might have accidently discontinue. Can any body help me????

Hi,
It looks like you do not have access to the registry key mentioned i.e. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\Optional Components\IMAIL.
This might be due to the fact that you may not be added to the Administrators group or the registry key has been denied access explicitly to a group that you may be part of.
People in my network setup were facing the same issue, and we fixed the same using Microsoft's "subinacl" tool. You can follow the below mentioned steps to rectify your issue as well:
1. Download Microsoft's SubinACL tool from http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe -4a91-93cf-ed6985e3927b&displaylang=en
2. Install the same by double clicking on the "subinacl.msi" just downloaded.
3. Open Command Prompt window through the Run Dialog Box (Start -> Run and type "cmd" and click OK)
4. In the Command Prompt window, type in the following commands:
i. cd /d "%ProgramFiles%\Windows Resource Kits\Tools" (Hit Enter)
ii. subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Opti onalComponents /grant=administrators=f /grant=SYSTEM=f /grant=USERS=f /grant="Creator Owner"=f (Hit Enter)
You should see some processes happening on your screen. After the process ends, retry the update operation you were originally trying to perform. Hopefully, it should succeed now.

I get an Error 1402 Could not open key: and the update fails. How do I fix this problem. Please Help

ERROR 1402. Could Not Open Key: HKEY_LOCAL_MAHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN\OPTIONAL COMPONENTS\IMAIL

You could try using the Windows Installer Cleanup Utility to remove all traces of any existing versions of Reader prior to installing the version you want and updating it as required. This utility is no longer supported by Microsoft because it can conflict with Win 7, but you can still find it in sites like http://majorgeeks.com/download.php?det=4459

"Could not open key: HKEY_Local_Machine\SOFTWARE\Microsoft\Windows\CurrentV

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