Could not purchase. A duplicate file name was sepcified.

I keep getting an error whenever I try to buy anything through the iTunes store. This has been happening ever since I had my optical drive replaced, on top of some other problems with burning as well. Any idea how to fix this?

I've been getting the same error message when trying to download/update apps ever since I updated iTunes to 9.2.1.5. Also says "there is an error in the iTunes Store, Please try again".

Similar Messages

Could not purchase. Duplicate file name was specified???

Hi, I kept getting that error whenever i tried to purchase anything on iTunes. I just downloaded the most recent version of itunes and it let me purchase one song... after that i got the error again. Any helpful suggestions?

I DID IT! I FIXED IT, FINALLY!!! At least it worked for me. Here's what I did: from Control Panel/Programs/Programs and Features/Uninstall or Change Program, I right-clicked on iTunes and selected Repair. After that ran and completed, I went to Computer/Local Disk (C:)/Program Files. From the list, I right-clicked on iTunes and selected “Run as Administrator.” After that I tried to purchase music from iTunes, and it worked! I hope this makes sense and works for you. Good luck!

A duplicate file name was specified

The iphone could not be synced a file name was specified.
Does anyone know a fix for this.
Thanks,
MJB

Try looking for and/or deleting incomplete downloads from the the iTunes Media folder. Then try downloading again, so its not resuming or overwriting a previous download.
Apple does have this article that talks about a very similar syncing error -> iTunes: Troubleshooting issues with third-party iTunes plug-ins.
WTH.

HT1414 the iphone software update server could not be contacted.a duplicate file name was specified , please help as this is driving me nuts,does anyone know which file it could possibly be ?

Hi could anyone help me out? my iphone 3gs keeps restarting itself every two minutes which i think is some kind of software issue,now there are a number of things i have done starting with putting in a new battery.when i charge the phone it resets itself every two minutes or so and the battery indicator stays at 4% so i decided to restore the phone on itunes (which is the latest edition) and when i connect my phone which i have put into recovery mode using the buttons, i get an error message saying :- the iphone software update server could not be contacted.a duplicate file name was specified. i have tried re-installing i tunes and that doesn't solve the issue and i have trawled through the program files to see if i could spot the duplicate but without success ,has anyone had the same issue and resolved it?

An iPhone 3G cannot be updated beyond iOS 4.2.1...that's the end of the line for your phone.

My Ipod mini will not sync...A duplicate file name was specified. What does that mean?

My Ipod mini will not sync. I get the message that A duplicate file name was specified. What does that mean and how do I correct it so I can download my new purchases?
Thank you

Refer to my earlier reply, but here is a quick fix to the corrupted filesystem, which might work
Open My Computer
Right-click your iPod -> click Properties.
Click the Tools Tab -> Error Checking ->
Check "Automatically fix file system error"
k Start.
Let the scan complete, eject your iPod and reconnect.
Good Luck!

My Ipod Mini will not sync. I get the message "a duplicate file name was specified". Does anyone know how to fix this? I can't get my new songs. Thank you

My Ipod mini will not sync. I get the message "a duplicate file name was specified". Does anyone know how I can fix this so I can download my new music? Thank you

Was the iPod setup via iTunes on this computer?
Setup via wifi?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method

When syncing iTunes reports "The iPod "name" cannot be synced. A duplicate file name was specified. ". the music is updated but all the sleeve imagary is not including deleting the existing images. How do I solve please?

When syncing iTunes reports "The iPod “name” cannot be synced. A duplicate file name was specified. ". The music is updated but all the sleeve imagery is not including deleting the existing images. How do I solve please?

Hello WGT52,
It sounds like this error message is preventing you from syncing your content to the iPod. I would recommend the troubleshooting steps in the following article:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
Thank you for using Apple Support Communities.
Take care,
Sterling

HT3798 I POD Classic will not sync states a duplicate file name was specified

I keep getting error message stating The i pod "LUCK'S IPOD cannot be synced. A duplicate file name was specified. How can I fix this?

http://ketchuptomyfries.blogspot.co.uk/2011/08/solved-ipod-cannot-be-synced.html
The above solved my problem. Recommended!

Can't purchase music - duplicate file name specified

Recently I started having a problem with iTunes. When I open iTunes I get an error message "Duplicate file name specified". I can close the message window and iTunes seems to function normally for most activities, however, if I try to buy a song from the iTunes store, I get the following message:
"Could not purchase "song name". A duplicate file name was specified. There was an error in the iTunes store. Please try again later." Even after repeated tries I cannot purchase.
After doing a little internet research, I tried restoring an older iTunes library file that predated the problem, but no change. I did a complete uninstall/reinstall of iTunes and got the error message upon first opening of the new version even before I directed it to my existing library.
I'm hoping someone has another suggestion since I cannot make iTunes purchases now. Thanks.
Sony Vaio VPCCW

Start here:
http://support.apple.com/kb/TS3430

Error Message- Duplicate File name was specified

I am trying to purchase and download some music for the past month now and am unable to do so. When I go to buy something it says "Could Not Purchase "song". A duplicate File name was specified.
Then Below it says
There was an error in the Itunes Store. Please Try Again Later.
And when I go to authorize computer I get an error message stating "There was an error storing your authorization information on this computer."
Then below it says
Try doing a repair install on ITunes from the "add or remove programs" control pane.
I did this and am still having the same error messages that I was having before. This is getting extremely irritating and I would really appreciate if someone could help me get this figured out!
Thanks in advance!

I DID IT! I FIXED IT, FINALLY!!! At least it worked for me. Here's what I did: from Control Panel/Programs/Programs and Features/Uninstall or Change Program, I right-clicked on iTunes and selected Repair. After that ran and completed, I went to Computer/Local Disk (C:)/Program Files. From the list, I right-clicked on iTunes and selected “Run as Administrator.” After that I tried to purchase music from iTunes, and it worked! I hope this makes sense and works for you. Good luck!

"A duplicate file name was specified" While trying to sync?

I've literally been trying to make iTunes work with my new iPhone 5c for the past 3 hours, and I'm fed up. Everytime I start up iTunes, it says "A Duplicate file name was specified". I'm unable to do anything because everytime I try to sync, it gives me that error message. I also can't restore my iPhone because I purchased apps and it says if I restore my iPhone, the apps haven't been added to my library. It also won't let me authorize my account as it just gives me an error. Please help.

Try looking for and/or deleting incomplete downloads from the the iTunes Media folder. Then try downloading again, so its not resuming or overwriting a previous download.
Apple does have this article that talks about a very similar syncing error -> iTunes: Troubleshooting issues with third-party iTunes plug-ins.
WTH.

Error message "A duplicate file name was specified"

Every time I open iTunes or attempt to make a purchase, I get the error message "A duplicate file name was specificed. There was an error in the iTunes Stores. Please try again later."
It started when I tried to download a book a few days ago.
I do not have any plugins installed, so there are none to remove/disable. I'm running the most recent version of iTunes (11.0.5) for Windows 7 (64-bit). I tried clearing the iTunes cache to no avail.

Try and unchecking Manually manage music and videos on the summary page in iTunes. To get there, just go to ____'s iPod, scroll down, and it should be there. You can then check any other boxes (or uncheck) that you think might help you. That box might have automatically checked itself after the update. Also, make sure you have the latest version of iTunes by going to the apple in the top left hand corner, and clicking software update.

I am getting and error message saying a duplicate file name was specified

Help I am trying to sync new songs onto my Iphone and keep getting an error message telling me "the iphone can not be synched. a duplicate file name was specified" how can i fix this,

I have a 27" iMac with the latest version of iTunes. I tried restoring my iPod and even removing and re-installing iTunes. What eventually worked for me was plugging into my PC and restoring/reformatting it to work with my PC. I don't know why it wouldn't work with my iMac, but now it seems to be working.

ITunes Library file cannot be saved. A duplicate file name was specified.

Every time I open up iTunes I get the error 'The iTunes Library file cannot be saved. A duplicate file name was specified.'
I've had this problem for a couple of months, tried out every solution I can find, changed the library names, recreated the library etc. Recreating the library seemed to work for a few days, but now the problem has returned. Because of this problem I can't add any new songs to my iTunes, and I cannot update any of my apps.
Any help would be appreciated!

I also have the same problem as in the duplicate file was specified thing after opening up itunes.
But for me is the apps. I can't download or update my apps from my comp but i can do that on my iphone. I did tried to transfer purchases but it popped up about something that if i dont authorize this comp my apps will be removed. When i clicked dont authorize, it removed almost all my apps so i stopped in the middle of syncing. I click authorize and after entering my apple ID, another pop up saying that there is an error in transfering the purchases and told me to repair my itunes. I tried that too but it didnt work. I already did authorize my comp long ago. When i clicked cancel, it doesnt sync all my stuff and remains the same cause it always stuck at the apps. I tried to uninstall itunes but it says there's an error in the package thing, error code 2330. Any idea on what should i do? >_<

Receiving "The Itunes Library file cannot be saved. A duplicate file name was specified".

Itunes Version 10.5.3.3
Using Iphone 4 on Windows 7 Proffesional PC.
Keep getting "The Itunes Library file cannot be saved. A duplicate file name was specified" when trying to sync Itunes with Iphone.
Have tried the following steps;
first you have to locate your last library file, you can do this by clicking Edit-preferences-advanced. it will show you the itunes media folder location. then close Itunes
open your folder and locate the last library (libraries are saved with date names, find the most recent one or the one that was last modified).
change the name of the library to today´s date following the format it already has. you will have to change the name for libraries: .itl, .xml, genius and extras.
once you have changed the name to today´s date on the 4 libraries you will have to delete all other libraries existing on the same folder or on a folder named "previous itunes libraries". it is also recommended to delete the itunes "preferences file" .dat (usually 1kb) and the "sentinel" file.
so, you will have on your itunes media folder only 4 libraries: .itl .xml genius and extras.
the next step is to click the itunes icon holding the "shift" key . itunes will ask you to either "quit, choose library or create library" click on choose library. then locate the library you just renamed with today´s date and extension .itl
done, itunes will open with the last saved version of your library. keep in mind that some changes or songs will not be present if you added any while getting the error "itunes cannot save the library file. a duplicate name has been specified" just locate the songs and add them again, if you have the option "copy files to itunes media folder when adding to library" checked. then go to file-add folder or file-and locate the songs missing on the itunes media folder.itunes saves the files on the hard drive but does not save the changes on the library.
No luck.
Any help would be greatly appriciated.

I found the solution:
first you have to locate your last library file, you can do this by clicking Edit-preferences-advanced. it will show you the itunes media folder location. then close Itunes
open your folder and locate the last library (libraries are saved with date names, find the most recent one or the one that was last modified).
change the name of the library to today´s date following the format it already has. you will have to change the name for libraries: .itl, .xml, genius and extras.
once you have changed the name to today´s date on the 4 libraries you will have to delete all other libraries existing on the same folder or on a folder named "previous itunes libraries". it is also recommended to delete the itunes "preferences file" .dat (usually 1kb) and the "sentinel" file.
so, you will have on your itunes media folder only 4 libraries: .itl .xml genius and extras.
the next step is to click the itunes icon holding the "shift" key . itunes will ask you to either "quit, choose library or create library" click on choose library. then locate the library you just renamed with today´s date and extension .itl
done, itunes will open with the last saved version of your library. keep in mind that some changes or songs will not be present if you added any while getting the error "itunes cannot save the library file. a duplicate name has been specified" just locate the songs and add them again, if you have the option "copy files to itunes media folder when adding to library" checked. then go to file-add folder or file-and locate the songs missing on the itunes media folder.itunes saves the files on the hard drive but does not save the changes on the library.
hope this is clear enough.

Could not purchase. A duplicate file name was sepcified.

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