Could not purchase,  The network connection was reset.

I am trying to find out basically why the iTunes servers are not functional.   My network connection is working as I can stream Netflix,  play MMOs and be on Ventrilo without any faults for hours.   I just got a complete collection(AC/DC actually.) And I get this error every three to four songs.  I have tried on both my MBP and my Windows 8 machine to download and I constantly get this error. (Win8 box is Hardwired on gigabit ethernet,  CM never loses sync or channel bonding on US or DS.  MBP is on wifi.)  Problem is now itunes also thinks I have things downloaded which I do not because of the connection reset error.   Strangely enough sometimes if I cancel a download it clears up for a moment and downloads a bunch of them.  So it seems to be an icloud issue.
This never happened pre cloud when iTunes just plain downloaded things,  So actually is there a way to make iTunes download the old fashioned way?

I have also been trying to download the album from my phone. I will click buy, it will say downloading for a minute, and then the buy button will just reappear. I try to click it again and I get a notice that my account is temporarily unavailable... what is going on??

Similar Messages

  • Could not purchase "the network connection timed out", could not purchase "the network connection timed out"

    Trying to download music from iTunes, message keeps popping up. 

    No, there isn't an 800 number. Close down your iTunes program and restart it. You can also check for purchased music:
    http://docs.info.apple.com/article.html?artnum=93015

  • "could not purchase.the network connection timed out"

    this happens every other time i try to download a song off itunes with my gift card.
    whats going on?

    No, there isn't an 800 number. Close down your iTunes program and restart it. You can also check for purchased music:
    http://docs.info.apple.com/article.html?artnum=93015

  • Cannot complete purchase. Network connection was reset

    Unable to access the I-tunes store to make a purchase. Message received was: Cannot compete your purchase, The network connection was reset.
    Windows 8 and ITunes 11.4 version.
    Thanks

    Hi copilotnuts,
    If you are having an issue with your computer being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article - 
    Can't connect to the iTunes Store
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • "Could not purchase album. The network connection was reset."

    I have been trying to download the Pokemon X&Y soundtrack from iTunes for about a week now, and every single time I get one of two messages... "Could not purchase [album]. The network connection was reset. Make sure your network connection is active and try again." will appear when clicking "buy" before I can even put my username and password in. Occasionally it will let me put in my username, but then takes me to a slightly different box that I can't get it to do right now, but it says something to the effect of "Unable to download album. The connection was reset."
    I looked on the Apple Support site and took its suggestion of performing a DNS flush, but that didn't change anything. I do not have the most reliable internet here, but I just downloaded an album a couple weeks ago on this network so it has worked before.
    Any help would be appreciated, thanks!

    I have also been trying to download the album from my phone. I will click buy, it will say downloading for a minute, and then the buy button will just reappear. I try to click it again and I get a notice that my account is temporarily unavailable... what is going on??

  • TS1368 I can not purchase music on iTunes. I get an error saying "The network connection was reset". But nothing has changed on the computer besides an update to my iPhone. How do I fix?  I have internet connection

    I can not purchase music on iTunes and nothing has changed with my computer. I get an error saying "The network connection was reset. Could not purchase."  I do have internet conncection.  How can I fix this?  I am able to do anything iTunes except purchase.  The only thing done recently was update iPhone and sync the phone. Help please

    Dear Jody..jone5
    Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
    Goodluck
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  • When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.

    When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.  I can access my account on a different PC but not my own.  Can you advise me as to what I should do please?

    Hello donnafromwakefield,
    The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/en-us/TS1368
    Cheers,
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  • TS1368 When I try to connect to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset."

    When I try to connect my newly restored iPhone 4 with iOS 7 on it to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset." My network connection is working perfectly fine.

    Hello donnafromwakefield,
    The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/en-us/TS1368
    Cheers,
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  • We could not complete your itunes store request. the network connection was reset.

    When I try to play the movie I rented it says this: "We could not complete your itunes store request. The network connection was reset. Make sure your network connection is active and please try again." My connection is fine, how do I fix this?

    The latest message is: 'We could not complete your iTunes Store request. The network connection was reset.'
    In between, I got a messge about verifying my payment method. When I tried to submit the details, I kept getting a mmessage stating that my payment method was declined (my card is not near it's expiration date, and works fine).
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  • TS1424 everytime i try to download an app from itunes, or to 'view all' the apps listed, the error says; 'We could not complete your iTunes Store reuest. The network connection was reset' I used both my desktop and laptop both on Windows 7 Pro, & net is f

    everytime i try to download an app from itunes, or to 'view all' the apps listed, the error says; 'We could not complete your iTunes Store reuest. The network connection was reset' I used both my desktop and laptop both on Windows 7 Pro, & net is fine. please help. is there soemthing wrong with apple store temporarily?

    The latest message is: 'We could not complete your iTunes Store request. The network connection was reset.'
    In between, I got a messge about verifying my payment method. When I tried to submit the details, I kept getting a mmessage stating that my payment method was declined (my card is not near it's expiration date, and works fine).
    Argh!

  • Error message we could not complete your itunes store request. The network connection was reset. Make sure your network connection is active

    Can Anyone help with this message which occurs when I am trying to update my iMatch, it says "gathering information about your library" & then after a few mins when the progress band gets almost to the end, I get the message "we could not complete your itunes store request. The network connection was reset. Make sure your network connection is active & try again"
    Support has told me that its a problem with my connection, but I disagree, how come I can download countless songs from iTunes without ever getting this message, I think they are bullsh***g me to get rid of me.
    I have even followed their advice & totally disabled all my antivirus, adwatch & firewall software & it still does it.
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    Hi mate, well I really dont know why but last night it started to work out of the blue, you might want to check yours again as they may have fixed a bug??
    I did absoultely nothing different yesterday to make it start working, I had previously disabled all my antivirus, firewall, anti tracker etc etc & it didnt sort it.
    The only thing that happened yesterday was my laptop went dead flat & I had to a reboot (dont choose System Resume, which I normally do) I chose the other option in error & had to wait nearly an hour whilst my PC "repaired files etc" & it also downloaded a load of updates (had that message "dont power off, as updates are in progress")
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  • HT201210 Trying to restore ipod and keep on getting error message: the ipod software update server could not be contacted. the network connection was reset

    Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.

    Try:
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    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
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  • HT201210 I tried to update my phone.  It does not work at all now.  I got the message Could not complete request.  The network connection was reset.  I have no phone.  Please help

    I tried to update to the new ios 7 today.  I have no phone now.  I got the message "could not complete request.  The network connection was reset.  What is happening.  What do I do now?

    Apple's servers are probably very busy. You may want to wait for a little while before trying again. 

  • TS1368 i Tunes could not connect to the i Tunes store.The network connection was reset

    i Tunes could not connect to the i Tunes store.The network connection was reset
    when accessing itunes store

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Could not connect to the iTunes Store. The network connection was reset...?

    This message pops up every time in the past two days when I am tryig to go to the iTunes store.
    Could not connect to the iTUNES store
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    Make sure your network connection is active and try again.
    I tried the keychain stuff....I am not too savvy with My Mac yet so I am sure it is me, But f anyone could help me out wit this problem or let me know if any one else is having problems I would greatly appreciate it...Thanks Heather
    Mac   Mac OS X (10.4.8)  

    I have just phoned Tiscali and given them a piece of my mind. They initially lied to me and said it was not their problem. However after I mentioned all the messages posted on Apple and Tiscali website about this problem of not being able to connect to the itunes store - they backed down and admitted they were having technical issues. They said their engineers were working on the problem - however they failed to confirm when it would be fixed. I threatened to change ISP provider and Suraj agreed that was the best alternative for me. I said "You said it" and hung up. I am so cross with Tiscali as I have turned my computer upside down over the last 6 weeks trying to solve the problem only to find out it was Tiscali preventing users from logging into Itunes.
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