Could not redeem an app sent as gift - code cannot be re-used; app didn't download.

I was sent a gift app and so I signed into my Mac account and hit "redeem gift".  App did not download, the gift number used for redeeming purposes has been "used" but no app delivered.  Next steps?

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  • Dear support @Apple,  I have tried to log in App Store with my Apple ID 3 times but never possible.  I have tried to change password 2 times. It was successful.But soon after change of my password, I could not log in App store.  It says always incorrect u

    Dear support @Apple,
    I have tried to log in App Store with my Apple ID 3 times but never possible.
    I have tried to change password 2 times.
    It was successful.But soon after change of my password, I could not log in App store.
    It says always incorrect user name or password. But I input correct ! Because just I successfully changed my password through secret question.
    Third time when I tried to change password, the page did not open!
    So I checked my connection by netstat , and I trace the IP address ; 17.154.66.17 this is apple IP, but when I trace , it did not show the route. I will copy
    Traceroute has started…
    traceroute to 17.154.66.17 (17.154.66.17), 64 hops max, 72 byte packets
    1  220.224.141.129 (220.224.141.129)  490.517 ms  64.527 ms  94.524 ms
    2  115.255.239.97 (115.255.239.97)  65.157 ms  89.128 ms  89.806 ms
    3  124.124.251.241 (124.124.251.241)  104.972 ms  79.051 ms  96.948 ms
    4  * * *
    5  62.216.147.137 (62.216.147.137)  102.266 ms  85.581 ms  88.352 ms
    6  xe-0-0-0.0.pjr04.ldn001.flagtel.com (85.95.25.186)  221.939 ms  225.223 ms  236.605 ms
    7  xe-11-0-0.edge5.london1.level3.net (212.187.138.53)  231.629 ms  232.045 ms  233.673 ms
    8  ae-52-52.csw2.london1.level3.net (4.69.139.120)  373.798 ms  390.412 ms  383.277 ms
    9  ae-57-222.ebr2.london1.level3.net (4.69.153.133)  382.653 ms  382.558 ms  376.740 ms
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    12  ae-92-92.ebr2.newyork1.level3.net (4.69.148.45)  391.706 ms  389.605 ms
        ae-82-82.ebr2.newyork1.level3.net (4.69.148.41)  381.615 ms
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    16  * * *
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    What it means??
    Please help !!
    To post this question, I tried thierd time to change password, and before I tried to log in to App store, I logged in this community, and I could !
    Then I could finally log in App store also.
    But still I feel something is wrong with my connection.
    Why the trace route does not show to the apple site ?

    This is a user to user forum. Apple is not here. Apple does not answer questions here.
    iTunes Support -
    http://www.apple.com/support/itunes/
    Mac App Store Support -
    http://www.apple.com/support/mac/app-store/

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    Upon downloading firefox 3.6.16 it suddenly stop loading and provides this explanation:
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    Aint you quick to jump to conslusions? So becasue one thing isn't working of the hundreds of things I donwloaded doesnt work, my drivers are broken?
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  • Error in Fiori Launchpad "could not start the app due..."

    Hello everyone,
    I am having a previously unseen (well, at least for me) error which raises on a click on the tile "Track Purchase Orders" on the SAP Fiori Launchpad:
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    Guillaume

    Thank you for replying.
    I have inspected the element and clicked on the tile. The network tab is below:
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    I'm surprised that gbapp_poapproval and sra001 OData services are called here (with an intriguing ";mo")... We have found these errors in our /iwfnd/error_log screen after the SAP_UI 740 SP09 patch. Seeing this, we have installed GBAPP002 600 SP6 and SRA001 600 SP4 and activated the OData services but have not tried to use the corresponding apps (meaning that we have not done any other app implementation tasks because we don't really intend to for the moment).
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    For gbapp_prapproval request
    {"error":{"code":"GBAPP_APV_MSG/013","message":{"lang":"en","value":"Workflow Task Type is not passed as filter criteria"},"innererror":{"transactionid":"53EB0B1112160FA0E1008000A87C135A","timestamp":"20140814124456.4449070","Error_Resolution":{"SAP_Transaction":"Run transaction /IWFND/ERROR_LOG on SAP NW Gateway hub system and search for entries with the timestamp above for more details","SAP_Note":"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)"},"errordetails":[{"code":"GBAPP_APV_MSG/013","message":"Workflow Task Type is not passed as filter criteria","propertyref":"","severity":"error"},{"code":"/IWBEP/CX_MGW_BUSI_EXCEPTION","message":"An exception was raised.","propertyref":"","severity":"error"}]}}}
    For sra001_pcapproval request
    {"error":{"code":"SRA001_CMN_MSG/013","message":{"lang":"en","value":"Workflow Task Type is not passed as filter criteria"},"innererror":{"transactionid":"53EB0E4512161140E1008000A87C135A","timestamp":"20140814124456.3244590","Error_Resolution":{"SAP_Transaction":"Run transaction /IWFND/ERROR_LOG on SAP NW Gateway hub system and search for entries with the timestamp above for more details","SAP_Note":"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)"},"errordetails":[{"code":"SRA001_CMN_MSG/013","message":"Workflow Task Type is not passed as filter criteria","propertyref":"","severity":"error"},{"code":"/IWBEP/CX_MGW_BUSI_EXCEPTION","message":"An exception was raised.","propertyref":"","severity":"error"}]}}}
    Regards,
    Guillaume

  • Could not start the app due to a configuration problem

    Hi Gurus,
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