Could not restore 1st gen ipod touch unknown error occurred(2003)

could not restore 1st gen ipod touch unknown error occurred(2003)

Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Also, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

Similar Messages

  • What can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    - Try restoring on another computer.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens.  I have followed all the trouble shooting suggestions but nothing works.  Ideas?

    Hi msclaude,
    Welcome to the Support Communities!  I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201263
    If you can't update or restore your iPhone, iPad, or iPod touch
    You can put your iOS device into recovery mode, then restore it using iTunes.
    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
    Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
    If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
    I hope this information helps ....
    - Judy

  • ITunes could not copy [song title] because an unknown error occurred (-54)

    For the past month or so I've been unable to sync it with iTunes. When I do, it starts but after a few hundred songs, I get the error that "itunes could not copy [song title] because an unknown error occurred (-54). When I click OK, it then says "synching" but nothing is actually happening, and the only way to even get my browser working again is to restart my pc. I have deleted the song in question, but it will just do it again with a different song. I have uninstalled and reinstalled iTunes to the most recent version, reset the iPod Touch numerous times, As well as deleting the iTunes files off of my computer and reloading all the muisc to it. To make things more interesting, it does all of this on my laptop pc as well as my desktop. Now. all of this may have started before upgrading the software, but that was the last time in months that I tried to sync it, so there may or not be a correlatoin there.
    Any help is greatly appreciated, and thanks in advance.

    Try:
    https://discussions.apple.com/message/18687758#18687758
    https://discussions.apple.com/message/19573110#19573110
    https://discussions.apple.com/message/20050391#20050391

  • Itunes could not connect to itunes store - an Unknown Error Occured (502 )

    PLEASE HELP !!!!!
    For the last 3 days I have been trying to login to the itunes store, but have recieved the message "Itunes could not connect to itunes store - an unknown error occured (502)" each and every time. Can someone please tell me why this is happening and what I can do to fix the problem. I would really like to download some games onto my Ipod, but am having no luck.
    Thanks
    Elizabeth
      Windows XP  

    I have been getting the "cannot access" result for several days, even trying again repeatedly throughout the day and night. It may have started after the last Windows security update. I have not changed anything else on my system prior to this happening, nor have either of the ISP's I use. I agree "something" must have changed, but there seem to be a lot of other people experiencing this same problem. If you are one of them, did it start after applying the Windows update?

  • Help... itunes could not connect to this iphone. an unknown error occured (OxE8000084)

    trying to sync my ipod and now this is what it say.. itunes could not connect to this iphone. an unknown error occured (OxE8000084)

    Perhaps this support article will help:
    http://support.apple.com/kb/TS3221
    If not, check out the several other threads on the problem, some of which are listed under "more like this" at the right. You might find additional suggestions in one of those.
    Regards.

  • HT2292 hello i'm facing  problem  i downloaded iTunes version 11 32bit  and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my interne

    Hello i'm facing  problem  i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my internet is on

    Try this...
    Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
    cmd /k netsh winsock reset
    Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
    You should get something similar to this:
    Reboot the computer and the problem should be resolved.
    If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
    tt2

  • We could not complete your itune request An unknown error occurred (12002)

    we could not complete your itune request An unknown error occurred (12002)

    Same problem here. My user1 account (non administrator - but not managed ie. standard) ok for itunes store. My new user2 account (managed/parental) not ok - hangs for about 10 mins then gets the above (-50) error message.
    The user1 I created while setting up my imac was originally an admin account. iTunes store always ok here. I created a new Admin account. Took out administrator privilege on user1. User1 still ok with itunes store. Admin account also ok with store.
    Created user2 - managed / parental - enabled access to itunes. Also enabled parental itunes store access in iTunes preference settings. No go for user2.
    Disabled firewall - still not ok for user2.
    Made user2 into administrator - this acct can now access itunes store.
    Took out admin privileges of user2. Again - error (-50) comes up.
    Made user2 into standard (non managed). Store still not ok.

  • When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later

    When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
    Can anyone help solve this problem?

    I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
    creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
    or using a different user account on your computer in case it's a problem with that user account.
    But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above

  • TS3297 When trying to purchase music on my MacBook Pro I got this message: Could not purchase "Wish List". An unknown error occurred (5002) in the iTunes store.

    Trying to purchase music and received this message: Could not purchase "Wish List". An unknown error occurred (5002) in the iTunes store. Try again later. I have tryed multiple times and still keep getting this error message. I have the downloaded the latest iTunes version. What is the answer?

    So you already followed these steps?
    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.
    If you have I'd try calling AppleCare back and telling the it is error 5002 and already tried troubleshooting steps as listed in TS3297 and that you have already tried to email iTunes support and have yet to recieve a response.

  • Itune could not connect to itune store. an unknown error occurred (0x80090318), what I can do ?

    itune could not connect to itune store. an unknown error occurred (0x80090318), what I can do ?
    before one year i was able to connect then i unstall
    this week i install the itune then all my old file like musics appear in the itune, i tried to connect to my itune through computer but i couldnt
    my net working fine
    firewall checked already and enable for itune
    notice
    - im using the same computer, windows vista
    please help me in that
    thank you

    Hello Embassykw,
    It sounds like your iTunes Store page does not load and instead gives you an error code. I found this error code in an article that will be helpful for you named:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
    Following the instructions should resolve the issue for you.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • TS1368 itunes could not connect to itunes store . an unknown error occurred (11556)

    Can any bady help i have problem with iTunes could not connect to iTunes Store.and unknown error occurred(11556)

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?

    itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?

    http://support.apple.com/kb/ts3221

  • When I plug in my iPod Touch a error pops up saying 'iTunes could not connect this iPhone. An unknown error occurred (0xE8000084)." What do I do??

    My ipod is exactly 2 years old, and it has nothing to do with the cable connecting it to the computer for all I know.

    See:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • TS1368 when i apdate my ios  the iphone want to connect to itune and when try to connect i have this massege on the i tune on the pc (i tunes could not connect to itune store an unknown error occurred 11556)

    please anser me fast what this massege mean i tunes could not connect to itune store an unknown error ocurred 11556.make sure your network connection is active and try again   , and my i phone is not working only if i have connection from i tunes

    See this article:
    http://support.apple.com/kb/ts3297
    You will find your error number under "Specific error conditions and Alert messages"

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