Could not restore iPod
I bought classic iPod 80GB 3 yrs ago. I had it synced to my iMac. Then I gave it to my son who has a new PC. He was able to sync it download music and then it was no longer recognized when he would plug it in. I took it back and tried restoring it to my iMac. It was going along fine until error code Ipod could not be restored. An unknown error occurred (1429). Is this something that I can fix or even Apple? Thanks. Reverie
I would try putting it in disk mode and formating it with Disk Utility.
What should happen after that is iTunes will offer to restore the software on the iPod.
Be aware that you will be starting from scratch once you format the iPod.
Similar Messages
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I am trying to restore my ipod, and get a message: "could not restore ipod because it could not be unmounted." What does this mean? And what do I do about it?
It sounds like your PC or Mac's internal HD is full. You need to delete some data or move it to an external hard drive or storage device of some sort before you'll be able to successfully complete the restore.
B-rock -
ITunes could not restore the iPod . . . because an error occurred
I recently upgraded my iPod Touch (3rd Generation) to iOS 4. I an effort to enable the hardware encryption functionality of the device, I followed Apple's instructions to backup the iPod, erase it to factory settings (using the "Restore" button on the status pane of the iPod section of iTunes and attempt to restore from the backup I just made. Unfortunately, the restore now fails 100% of the time with the error "iTunes could not restore the iPod [iPod name] because an error occurred." There are no error numbers listed.
Any assistance anyone can provide would be much appreciated. A decent chunk of data that was local to my device now seems to be missing.I had this exact problem, just as described by the original poster. I went to the Apple store, but the Genius Bar was totally unable to help. I am glad I went, however, in that they did have a possible explanation, which was as alarming as it was unexpected: the backup files are probably corrupt (in my case, perhaps by an (unwanted) simultaneous iOS upgrade to 4.02?). Apple had no solution, but the only choice I can see is restoring a previous, good version of the backup image to your computer, and then trying the restore again. Hopefully you have Time Machine or something similar--for once in my life, I am prepared. The files in question are located in different places on Mac and PC. See:
http://forums.macnn.com/103/ipod-iphone-and-ipad/355013/iphone-backup-file-locat ion/)
Restore the entire folder, just to be safe. iTunes now accepts the backup and seems to be working normally. It has reset, and the full restore is in process. I won't know for a few hours if my all app data is intact, so I'll have to report back.
PS: Do to some panicky monkeying around earlier in the day, I also had to restore earlier versions of these 3 files to make it work, as iTunes was no longer recognizing the old image files as belonging to my iPod. I'm not sure which one is truly responsible for the confusion.
1) iTunes Library.itl
2) iTunes Library Extras.itdb
3) sentinel -
Could not restore 1st gen ipod touch unknown error occurred(2003)
could not restore 1st gen ipod touch unknown error occurred(2003)
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Also, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
TS3694 could not restore my ipod error 2003 any clues please
could not restore my ipods error 2003, any clues please
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you're using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that doesn't resolve the issue, try the USB issue-resolution steps listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
Itunes could not restore the iphone because a session could not be started with the iphone
Recently I sent my iPhone 5 to apple service centre as my phone could not turn on and stuck at apple logo. The technician use DFU restore and successfully reboot my phone. However, all my data and content are being erased. Now I tied to restore from my back up using iTunes 12.1.0.71 with iPhone 5 iOS 8.1.3, error message pop up. itunes could not restore the iphone because a session could not be started with the iphone. However, I still can sync my iPhone to iTunes. I am so frustrated as I need to get all my contact back from my previous back up. Please help. Thanks.
Hello brendalhl,
After reviewing your post, it sounds like a session could not be started to restore from a backup. I would recommend that you read this article, it may be able to help the issue.
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
"... a session could not be started."
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
HT1414 ipad 2 could not restore and show error 9 ,,,, pls need help
ipad 2 could not restore and show error 9 ,,,, pls need help
Look at error descriptions in 2nd link.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
my ipad 2 is "stuck" with a connect to itunes on the screen ... and itunes says it could not restore the os ... so now itunes does not recognize the ipad when connected to the pc ...i have updates all the software on the pc and disabled Norton as the troubleshoot instructions suggested; however itunes still does not recognize the ipad .... help!
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Or it could be an Apple problem and you will have to wait. -
Got a new iphone and needed to transfer my music from my ipod to the iphone. I did a back up on ther ipod and restored it to the iphoneI got 2 messeges:
1. itune could not restore the iphone because the iphone disconnected.
2. The phone cannot be syned. An internal device error occured.
Can anyone help me?Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
ITunes could not restore the iPhone because an error ocurred
I changed my LCD and my iPhone 3GS worked fine for a day, but then stopped repsonding completely. I hooked it up to iTunes and restored it to factory settings. Now, when I try to restore it to the last known backup, I get and error box that says:
iTunes could not restore the iPhone "[name] iPhone" becuase an error occurred.
How can I restore to this backup?LCD? The display?
Perhaps the backup is corrupted.
Try restoring as new...
How to set up your iPhone, iPad, or iPod touch as a new device -
PROBLER UPDATING/RESETING IMPOD-COULD NOT MOUNT IPOD ERROR
HI.
I HAVE BEEN TRYING TO RESET MY IMPOD, BUT AFTER HAVING A LOT OT TROUBLE HAVING IT RECOGNIZED BY MU PC I FINALLY GOT TO RESTORE IT. AFTER A WHILES, I GET AN ERROR SAYING "COULD NOT MOUNT IPOD".
CAN ANYONE HELP ME??? WHAT DOES IT MEAN? HOW DO I FIX IT?Hi, I tried reseting it, an that did not work.... I tried restoring it and that did not work either.... I really don't know what else to do.
What do you mean if it is up to date? -
I've been battling to get my iPhone onto iOS 5 for 2 days, during which time my phone has been rendered unuseable, and is stuck on the set up menu. When I select "Restore from iTunes Backup," it tells me to connect to iTunes, so I do. I've tried to back it up 20 million times, and I think sometimes it failed, but other times the backup worked. But then, when I go to restore, I get the error message "iTunes could not restore the iPhone "John's iPhone" because the backup session failed.
So what do I do. My phone is unuseable and it doesn't seem like theres any solution.
Also, are you able to tell whether or not I've lost all of my data that is not my music/apps. Please tell me if you think I have.Good luck. My iPod Touch did the same thing. I now have a very expensive paperweight that I'd like to stuff up someone's nose over at Apple. The "resolutions" offered by Apple don't do anything for me (they never do). There are a variety of resolutions that others have discovered but none of them have worked for me either. This is my second Touch and the second major malfunction that is probably unfixable. If I can't get this fixed and get my data restored I'll probably give this thing to my toddler to play Angry Birds and I'll go buy a device from a company that knows what their doing.
Do a search on Google (or whatever) with the error message and you should find some suggestions from others who've had this problem, some seem to have found solutions. If I find a fix that actually works I'll make a follow-up post. -
i wana restore my iphone 3g but when i restore it with itunes after some time is say '' iphone could not restored unknow error 1015 '' help me please
99% because your iPhone was hacked/jailbroken. We cannot help you, see terms of use.
Error 1015: This error is typically caused by attempts to downgrade the software for an iPhone, iPad, or iPod touch. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version isn't supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you're now trying to restore to an authorized, default state. -
Hey guys,
I just bought a new iPhone but i can't restore my backup files beacuse it keeps saying "itunes could not restore backup because the password was incorrect" but I really don't know where to put the password to restore it. I really have some files that are meaningful for me so I really need help. Any suggestions anyone?Select your iDevice in the iTunes.
Choose the Summary screen (tab) and scroll to the bottom of the screen.
Then un-select Encrypt iPhone backup.
iTunes will then prompt you to “Enter the password to unlock your iPhone backup”, enter the password you set originally.
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