Could not restore my blackberry messenger contacts after reloading device software
hi
BB 8900, version 4.6.1.199 carier provider ufone pakistan.
i have reloaded new software after my BB screen showed error message "reload software 552".
now its workin properly. but all of my BBM contacts are gone.i have added two to three new contacts
and chats are goin swiftly as before.that means there is no service issue related to BBM.
before loadin the software i frequently made back up of my BBM contacts,but now when i restore
them from the BBM option the same new contacts appears on the screen.no old contact appears.
i tried all my back up files but the result is the same.
plz guide how i can restore my contacts...
regards.
zeeshan abdullah.
Hey zzzshan,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Try restarting the BlackBerry® Curve™ 8900 smartphone by removing the battery and placing it back in. Then attempt to restore your BBM™ contacts again. Have you created any backups using BlackBerry® Desktop Software?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
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