"Could not save preferences" problems?

I just installed PSE11 for the Mac and now when I attempt slose the application I keep getting the "Could not save preferences" notice.
I have repainred permissions.
I have unlocked all folders in the thread leading to Preferences.
I have changed all files in the thread to "read & write"
What am I missing?
Thanks

That's odd. Are you logged in through a "Admin User or a Standard user".Can you navigate to the location "Users\[Username]\Library\Preferences\Adobe Photoshop Elements Settings" and delete everything there. Also delete the plist of photoshop elements at location Users\[Username]\Library\Preferences\". Now relaunch PSE Editor and try the same.
Also make sure that folder permission is read & write along the path for all folder.

Similar Messages

When I close Photoshop CS6, the following message appears: "Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file.

When I quit Photoshop CS6, the following message appears:
" Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
If I try to change the Workspace in PS6 from Essentials to any other Workspace, the following messsage appears:
"Could not apply the workspace because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
I have checked the Sharing and Permissions section of the "Get Info" panel accessed from the Finder and I have set Read and Write Privileges for my user account for Photoshop CS6. System and Admin are also set to Read and Write.
I have a MacBook Pro with OS X Version 10.9.5 and have all available updates for Photoshop CS6, Lightroom 5 and Bridge CS6.
I tried uninstalling the program and downloading it again and reinstalling, but nothing changed.
Can you help?
Thanks,
cjpnm

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Could not save Preferences because the file is locked?

Every time I launch Photoshop I have to reload third party extensions, and re-do preferences settings.
When I quit, I get a warning icon.
Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to acess the file.
Any ideas?
thanks

Solved it after 8 hours of trying.
Hold down "Command" "option" and "shift" keys and open Photoshop. It will ask if you want to delete settings. Say Yes. You will have to reset everything but it clears the problem away instantly.

Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Get Info' command in the Finder to ensure the file is unlocked and you have permission to access the file.

I have this massage every time close ps cc
Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.

You may get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
If FINDER means Mac, read below (and try to give more information when asking a question)
Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Could not save preferences

I have a user in my company who gets the following error message everytime he closes Photoshop 6.0: "Could not save Preferences because the file is locked. Use the "Properties command in the Windows Explorer to unlock the file." He is using Windows XP Pro SP2 in a networked environment. Any suggestions or solutions are appreciated.

Hi Everybody,
Thanks to this thread you put me into the right direction. After a lot of trying an comparing between two macs (on one it worked, on the other it didn't), I finally found the problem:
1. Go to /Users/User/Library/Application Support
2. Find the folder "Adobe"
3. Change the permission of this folder for everyone to "read & write"
4. Done - open Adobe Photoshop Elements 10.0
For me this worked!
Alex
Problem discription: Adobe Photoshop Elements Editor 10.0 on Mac takes extremly long to open, displaying the message:"building content and effects" and displays the following message after closing "could not save preferences because you do not have the necessary access rights".

Mac: Could not save PREFERENCES because .....

Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders.
I have just installed CS5 as an upgrade to my CS3 on my MAc Pro that is running Leopard OS X 10.5.8. The electronic download and installation went very well. I could open CS5 and did work on editing some images, and all seemed to be working fine, until I quitted Photoshop CS5. I got the above message and similar ones for my Workspace changes. The Photoshop CS5 program did not allow me to save any changes in my Preferences, custom Brushes or Workspace.
I have full read/write privileges to my computer and I could not find any file or folder, related to Adobe CS5, that is LOCKED. I have never encountered this 'insufficient privileges' problem with any of my other program installation, including CS3 and lately the Lightroom 3. Please help!!

Hi Slau104,
I had the same problem, and have just found the answer elsewhere on this forum.
It has worked perfectly for me. Here it is…
Just go to Users\Library\Preferences\Adobe Photoshop CS5\ and change the permissions on the folder. I just changed the "Everyone" variable to "Read & Write" and Photoshop started up without issue.

Could not save preferences because the file could not be found (Windows) then Error 1 on PS,AE,PR,ID

I was trying out Photoshop, everything was running fine then one day when I close it I get an error:
"Could not save preferences because the file could not be found..."
Now when I boot it I get the Configuration Error 1.
After Effects still boots, but it reset all my preferences there. For example the workplace layout was reset, all my saved Output presets were removed and my memory-cache and performance settings were reset again.
Premiere and InDesign get the error too and won't boot.
This is the second time it has happened, I'll try wiping every Adobe program and reinstalling all over again, but it had run fine before for a while and it randomly happened.
Any idea how to fix this?

Nope I havent touched the Documents folder.
Forgot to mention that I'm on Windows 7

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enc

Whenever I close down Photoshop CS5 I get the message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the get info command in Finder to unlock the file or change permission on the file or enclosing folders." What on earth does it mean? How can I stop this message from appearing?

See here:
I cannot save recent images.

Photoshop PDF file problem??? "could not save as C:/users/ Beacuse of program error

Having Problems saving my PDF file in photoshop cc Every time I try and save it says could not save as C:/users/ Beacuse of program error how do u fix this problem so I can save I have windows 8 - 64-bit

You will probably get more help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Photoshop CS4 "Could not save as...because file is already in use or was left open"

I have been using Photoshop for years, and CS4 for about a year now. I have never had this error message pop up until this week. It started happening right after I did the Adobe update to 11.0.2. Everytime I try to save a PSD or JPG file now (which are the only two types of files I work with), I get this message preventing me from being able to save;
"Could not save as... because file is already in use or was left open."
I have to attempt to Save as about a dozen times before it will finally save the file. Any suggestions on what could be wrong and how to remedy it? Is it the update that caused this problem?

Turn off Caching of Thumbnails in Hidden thumbs.db Files
People sometimes report that they cannot manipulate their folders as they want to because Explorer has a thumbs.db file open. Windows 7 apparently generates these files for compatibility with older software that may expect such files to exist in folders with, for example, photos in them.
The good news is that (with Windows 7 Professional and above) you can disable this through the Group Policy editor:
Click the Start orb
Enter gpedit.msc in the search box and hit Enter.
Expand User Configuration - Administrative Templates - Windows Components.
Click on Windows Explorer.
Right-click the entry "Turn off the caching of thumbnails in hidden thumbs.db files" and choose Edit.
Enable the setting.
-Noel

Could not save because file is locked

I have Photoshop CS6 and I have never had a problem with this before -
All of a sudden I am getting an error message when saving : " Could not save…because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder."
No other program is even open… I have quit every process I could in the Activity Monitor.
I have tried saving as a different file name and format, I have changed permissions for the Staff option on all of file folders.
I have even completely restarted my computer, but literally nothing has worked.
Help!

No anti-virus software (they cause far more problems than they solve, at least on a semi-secure network), I don't leave Bridge running. iTunes is running, so is InerTrak (time tracking software)... so it has to be Spotlight or Time Machine unless Activity Monitor will lock files. Or it could be Quicksilver, which creates indices like Spotlight.
First thing I'm doing is adding all my hard drives to "Prevent Spotlight from searching these locations" and we'll see if this comes up again.
Could it be the Finder? Does the Finder lock the file while reading the thumbnail?
I'm surprised that there's no way to tell what process has locked the file.
OK, last bit: Why doesn't Photoshop lock the file when it's open so that other programs won't open it?

I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or

I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or another program is using the file. Use the Get Info command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder. Any suggestions? Thanks.

Photoshop: Basic Troubleshooting steps to fix most issues
Look under Troubleshoot User Permissions.
Gene

Photoshop CS3 error saving files - Could not save ... because the fileis already in use or was left

I have a problem with Adobe Photoshop CS3 that only started happening last night. Heres a description of the problem.
When I try and save a Photoshop file, I get the following error message:-
Could not save (filename). because the file is already in use or was left open
I have rebooted my computer, rebooted our server, un-installed & reinstalled Photoshop and also done a system restore, and I still have the problem. (The system restore actually caused huge problems I got the error message The licensing subsystem has failed catastrophically. You must reinstall or call customer support, except I wasnt able to reinstall or uninstall the product. The computer just would not run the installer. I had to undo the system restore.)
I can do Save For Web with no trouble and I can save files to the same location with every other Adobe product installed in the Web bundle, just not Photoshop.
We have 2 machines here with an identical set up (hardware and software) and the problem is only on one machine.
Even though Photoshop says it cant save the file, its actually saving the file in the following format:-
~psX.tmp where X is a random variable, either characters or numbers.
I have to manually open My Documents and rename the file to filename.psd so I can access it again.
Short of reformatting my computer (which Im not keen on doing because it will mean several wasted work hours and I will have to pay our IT people to come in and hook me back up to our network), how can this problem be fixed?
I have also Googled the problem and the only help I found was a suggestion to search for a psicon.dll file and rename it. This file does not appear anywhere on my system, so I'm at a loss.
I have contacted support about this issue, but thought it was also worth while to ask here at the same time.

I'm having similar problems with not being able to save files after editing them (and giving them a new file-name, obviously) in Photoshop Elements 4.0. I get an error message saying (for instance): "Could not save as (whatever I'm trying to name the file) because the file is already in use or was left open". Then I see a .tmp file (that I can't open)
I did a search and found that the file was being saved twice, once within Photoshop (where I'm working with it) and also in..
"C:\Documents and Settings\Owner\My Documents\My Pictures\Temporary"
I'm assuming this is the problem, but if you have any clue as to why is this happening and what I can do about it, I'd welcome any input. I've been using PSE-4.0 for years, and this problem just started cropping up. The only (cumbersome) way around this problem has been to just make my edits (in PSE-4.0) and do a "save" under the original file name, then go into explorer and rename the file. So, in short, I cannot do what I've been doing for years, editing a picture and saving it (renamed) in the sane folder (or a different one).
I can "see" the .tmp files in PSE-4.0, but they won't open.. but they will in JASC.. odd..
Thanks-
Bob

Could not save *.* because file is in use or was left open...

OK, I mentioned this when it happened with .eps files, and rather than get a single useful tip(Except for 'choose a new file name'), I got a series of responses from people telling me how I should be saving in .tiff and 'eps files aren't any good anyway, etc., etc... IN other words, no help, just a bunch of opinions on what I was doing wrong in the first place.
Well, now I have had it happen with a .tiff file. I opened the file, did some work, and went to re-save it, and I got the error that it could not save the file because it was in use, or had been left open.
Anybody got any suggestions on why this is happening?
Mac OS 10.4.1
Dual 2.66 GHz Dual core Intel Processors
2 Gb RAM
Photoshop CS3

OOPs I forgot to paste the Adobe help message so here it is;
understand that you receive an error when you try to edit Lightroom
images in Photoshop® CS3.
If you have not already done so, update to Photoshop Lightroom 1.3. In
Photoshop Lightroom, choose Help > Check For Updates. You can also
download the update from the Product Updates page on the Adobe website.
Try specify Photoshop CS3 as the Additional External Editor in your
Lightroom preferences:
- Click the Lightroom menu and choose Preferences.
- Click the External Editing tab.
- Click the Choose button under the Additional External Editor
section.
- Browse to the Photoshop CS3 application file and click Choose. If
Lightroom gives you a warning, select Use Anyway.
- Select an image in the Lightroom Library module, click the Photo
menu and choose the second option for Edit In Adobe Photoshop CS3.
If this does not resolve your issue, it is possible that files from
Photoshop CS2 are interfering with your workflow. To completely remove
Photoshop CS2 files from your computer, follow the instructions in the
following document on our website:
http://kb.adobe.com/selfservice/viewContent.do?externalId=331404
<(>&<)>sliceId=2
If this does not resolve your issue, it is possible that your Lightroom
catalog is damaged. To test the integrity of your catalog:
- Launch Lightroom while holding the Ctrl key on your keyboard.
- Check Test integrity of this catalog
- Click the Select button.
If you have a large number of photos in the catalog, Lightroom may take
some time to complete the testing process and finish launching.
If that does not resolve the issue, quit Lightroom, launch it the same
way and create a new catalog in the Select Catalog window.
If you continue to experience the issue, try the steps in this general
troubleshooting guide on our website:
http://kb.adobe.com/selfservice/viewContent.do?externalId=333653
<(>&<)>sliceId=1

Photoshop CS 5.5 - "Could not save [filename] because the file is locked..........."

Hi,
We have a few iMacs here all running 10.8.4 - we have PhotoShop CS 5.5 and all the artwork etc is saved on a shared server ( Windows 2008 r2) and we are forever getting these problems......
Only in photoshop we get the following error message......
"Could not save [filename] because the file is locked or you do not have the necessary access privilege. Use the 'Get info' command in the finder to unlock the file or change permissions on the file or enclosing folders"
Can't see this been an access issue so really don't know whats causing this other than the fact it's just server based...
Please please please somebody help.

I have been hqving this issue on windows after I upgraded to internet explorer 10 and using outlook (hotmail.com) to attach images to an email.
After a file saved via photoshop (i assum any programe not just photoshop will cause this problem) is attached in outlook to an email, IE10 will not let go of that file. meaning if you update the image in Photoshop and try and save over the existing jpg you previously attached it will give this error, file locked or file permissions needed etc.
Just posting this info incase you are using email to attach files and then getting these permisssion problems.
I work around it by closing the outlook browser tab (the email), so it lets go of the file, I can then save ontop of the file no problem, I then open outlook as needed.

"Could not save preferences" problems?

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