Could not see the data in the report

Hi,
BOXI R3.1 is intalled newly in my sytem.Through Infoview,when i refresh a new report, though data is getting into the report ,I am not able to see the data in the report plus the Header color is blue and the rest of the row colors are displaying as yellow.
when I am logging in another machine i am able to see the data.Please help me in solving this issue.
Thanks in Advance.
Regards,
Spandana.

Spandana,
As suggested, JVM is problem. You can find out it at Control Panel == Java (Double-click) General tab == About button (See the build version) (build 1.6.0_20-b02). So you have to choose below 20 (I prefer 17).
Alternatively, You might have several Java's running on your machine. Uninstall all Java versions and start developing reports or Editing any existing reports, now BO will prompt for you to install JVM, Run it, Now the problem is solved.
Hope it should solves the issue.
If you want to see the data:(now with yellow & blue)
Select Column == properties == Read cell content as, change it to HTML.
Thank You!!
Sent from iPhone

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