Could not send or receive emails using zimbra connector interface

I have installed Oracle beehive 1.4.0 and am trying to configure it for email services. After installing Oracle Database,Beehive, Beehive zimbra connector, Beekeeper what else do i need to do ? Is there any configuration that i need to update before i can use email service.
In the control panel it show email service is up and running.
If i try to send email i get this error:
msg - system failure null
code - service.FAILURE
method - ZmCsfeCommand.prototype.invoke
detail - soap:Receiver
What does this mean ?
-Rohit

I am not sure if record management service has anything to with this but thats the only service down on my system so i was wondering what is wrong there.
How do i get to know the email address of user ? I am assuming username@my_beehive_server will be its email address. (in my setup oracle, beehive,beekeeper,zimbra everything is on same testbox which has got 4 gb of memory). Is there anything else which i need to do to add email address for a user. I tried sending email to same user which also fails for same reason. Worst part is even save as draft fails. So i am not sure if this with smtp/imap settings.
I have not setup thunderbird or any other email client.
What all things i need to check to make sure my email service config is correct.
-Rohit

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Thanks for the help.
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Could neither send nor receive emails

I could neither send nor receive emails even though I already sent the Service Books. I also contacted the network service provider and they then relayed to me that my Blackberry subscription is active.
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Hi and Welcome to the Community!!
I believe you have done a portion of this, but not the entire thing. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
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KB00510 How to register a BlackBerry smartphone with the wireless network
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KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
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3) Batt Pull Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you need to continue working with your service provider...they are responsible for delivering all service as well as formal support to you...right now, they seem to be delivering neither. Further, they have the power to escalate into BlackBerry cases that they cannot handle.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Since the time warner outage i can not send or receive email.

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Hey karenfromasheboro,
Thanks for the question. I understand you are experiencing issues with mail on your iPhone. The following article may help to resolve your issue:
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http://support.apple.com/kb/TS3899
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2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
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Thanks,
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try deleting the account and re-adding it.

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you need to make sure the following is met:
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Could not send or receive emails using zimbra connector interface

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