Could not sign in There was an error connecting to iCloud

I'm getting the above error when signing in to iCloud in my new iPhone 5s, My Apple id work with other Apple device (iPad, Macbook Pro, iMac)
however using the same Apple id in my iPhone 5s will show above error and I could not configure the device for use. Kindly advise how to resolve
this issue.

Could be a problem with the wifi radio on the device - can you skip iCloud sign in for now, finish setting up the phone, and test wifi afterwards?
Alternatively, are you 100% sure you have the right ID and password? Do they work elsewhere, like icloud.com?
~Lyssa

Similar Messages

  • TS3274 MINE SAY'S "COULD NOT SIGN IN - THERE WAS A PROBLEM CONNECTING TO THE SERVER".

    MINE SAY'S "COULD NOT SIGN IN - THERE WAS A PROBLEM CONNECTING TO THE SERVER".

    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS4036 Could not sign in there was a problem connecting to the server

    Could not sign in there was a problem connecting to the server

    Welcome to the Apple Community Ellie.
    That doesn't sound right. It sounds as though you are trying to create a new ID, which of course you shouldn't be doing if you are trying to restore from a previous back up.

  • I'm trying to set up my Ipod, but when I go to sign in with an apple ID it says 'Could not sign in: there was a problem connecting to the server'.

    I just bought a 3rd generation ipod touch. It was professionally refurbished. I'm trying to set it up, and everything seems to be working fine, until we get to the wifi. I live on campus and our wifi is username and password protected. I signed in and everything seemed to work fine, and in the top left hand corner I have all the bars for wifi. However, when I go to sign in with an apple ID it says 'Could no sign in: there was a problem connecting to the server'. I've tried turning it on and off again, tried signing on to our wifi again, but it all isn't working. What can I do?

    I also encountered the same problem. Try using a different email address or try signing in later.

  • Could not sign in, there was a problem with connec...

    I am unable to login in desktop nokia suite 3.8.48 version.
    i am using Windows XP OS, Nokia Suite Version 3.8.48.
    When i try to login to the Nokia Suite , it throws error message saying unable to connect to server.
    Error Message throws as
    "could not sign in, there was a problem with connecting to your nokia account."
    Similarly on trying to connect to create new account via Nokia suite , it says as "Could not connect to server.
    But i am able to login to my nokia account using the webversion with my user name.
    Nokia user name : bharathbjpss
    Attachments:
    Nokia Error.JPG ‏22 KB

    Does this help?
    About your Lumia phone: You are aware, you cannot use the Nokia Suite with your Lumia phone. Furthermore, that issue has another cause for sure. Therefore, please, provide the error message/code presented in your Lumia word for word. Is this related?

  • Hi all , i tried to install os x mountain lion i could not  it said ( There was an error in the App Store. Please try again later. (100) ... now tow weeks

    Hi all , i tried to install os x mountain lion i could not  it said ( There was an error in the App Store. Please try again later. (100) ... now tow weeks

    Hello, might be good luck on your part!
    Anyway...
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk.

  • While playing tv shows offline, an error message pops up. "we could not complete your itunes store request. the network connection could not be established. there was an error in the itunes store. please try again". It interrupts the viewing

    I'm running Leopard and whatever the latest iTunes is. Any help appreciated.

    I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
    It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
    All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

  • Facetime error "Could not sign in. please check your network connectivity and try again

    When I try to log in to Facetime on my iMac, it gives me the an error. "Could not sign in. please check your network connectivity and try again" I have already tried fixing the time and I dont have any firewall installed

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
               ▹ System Preferences... ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
               ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
              Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
    Step 11
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/com.apple.apsd.plist
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    Step 12
    Reset the NVRAM.
    Step 13
    Reset the System Management Controller (SMC).
    Step 14
    Reinstall OS X.
    Step 15
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

  • When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?

    When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?

    Set up iMovie Theater and iCloud
    In order to take full advantage of the capabilities of iMovie Theater, you must be signed in to iCloud. If you are signed in to iCloud, movies and trailers shared to iMovie Theater are automatically uploaded to iCloud. You can also turn off automatic uploading, and upload just the movies and trailers you want, or delete individual movies and trailers from iCloud. For more information about the Theater, see iMovie Theater overview.
    If you sign out of your iCloud account on your Mac, all iCloud movies disappear from the Theater, but they are not deleted; the movies reappear when you sign in again. If you ever run out of space in iCloud, an alert icon appears in the top-right corner of your movie, indicating that you can’t upload new movies. For more information, click the icon. After you upgrade your iCloud storage or clear space, your movies automatically appear in iCloud again.
    Hide
    Set up automatic iCloud uploading
    Choose Apple menu > System Preferences, and click iCloud.
    Make sure you’re signed in, and then select the Documents & Data checkbox.
    Click the Options button next to Documents & Data.
    Make sure the iMovie checkbox is selected.
    In iMovie, choose iMovie > Preferences.
    Select the “Automatically upload content to iCloud” checkbox.
    To turn off automatic uploading, deselect the checkbox.

  • I am trying to download an app on my iphone and when it asks me to sign in to my account i get a message "Could not sign in. An unknown error has occurred." Do any of you know what is wrong?

    I am trying to download an app from Itunes on my Iphone and i keep getting a message saying " Could not sign in. An Unknown error has occurred." Does anyone know why i'm getting this message? I have had the same password for years so that is not why...

    The RC helicopter's directions say its available in the App store for Apple and here it is in the iTunes store:
    https://itunes.apple.com/us/app/icess/id558793179?mt=8 (released on 6/19/2013)
    How do I get this to show up on my iPad and/or iPod touch app stores so I can then download and install it as needed?

  • I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred" keeps popping up.

    This is a question for a mini iPad...
    I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred.  I have tried shutting down and restarting. I've tried changing the password. I get the error message with free and not free apps. Any suggestions on how to fix?

    Reports are that this is a problem with the iTunes Store that they're working on. Some people have had success after signing out of their account and back in. If that doesn't work for you, wait a few hours or perhaps until tomorrow and by then they may have the problem sorted out.
    Regards.

  • Unable to activitate IMessage and Facetime - error message "Imessage activiatation could not sign in please check your network connection and try again

    Unable to activiate Imessage and Facetime - error message: imessage activation could not sign in please check your network connection and try again

    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • I can not log in to iMessage iOS 6 iPhone 5. Error says " Could not sign in. Pleasecheck your network connection and try again. I do have network connection since I can browse the web using wifi!

    I can not log in to iMessage iOS 6 iPhone 5. Error says " Could not sign in. Pleasecheck your network connection and try again. I do have network connection since I can browse the web using wifi!
    I have tried using cellular data connection or wifi and I can not sign in?

    Go to Settings>General>Date and Time>Set Automatically>On.

  • Am from India. when i tried to turn on face time the error displayed is" Could not  sign in. Check your network connection and try again". how can it be resolved?

    Am from India. when i tried to turn on face time the error displayed is" Could not  sign in. Check your network connection and try again". how can it be resolved?

    If you are using someone else's WiFi they may have restrictions in place.
      (cofee shop, etc..)
    Have you tried connecting using at least more than one particular WiFi network ?
    You might want to try googling for a bandwidth test site
      verify you have reasonable throughput..
        1 megabit up and 1 megabit down..
          (bandwidthplace.com is what I typically use..)

  • HT4623 My Iphone will not start. There was an error in updating. Is anyone else having this issue

    My Iphone will not start. There was an error in updating. Is anyone else having this issue

    After connecting to iTunes, I noticed that "Back up to iCloud" was selected (in the middle of the screen on the "Summary" tab, under "Backup"), and "Last backed up to iCloud" reflected the time that I attempted to back up from my phone. Even now, the phone still says "Last Backup: Never," so there is clearly a disconnect. Hopefully Apple will fix this soon.

Maybe you are looking for

  • The 'L' key on 2007 Macbook stopped working

    As stated, My 'L' key on my 2007 macbook has stopped working however every other key works fine. If it helps it running on Lion 10.7.5 If you have any advice, Please do share. Thank you in advance! Very much appericated

  • SQL Query to retrieve the Workflow Status in MSPS 2010 PWA

    I need to determine the status of stages within a workflow for "incomplete". What DB/Table or Views are required to get this information by project?

  • Info set query

    Hello everybody, I have a problem with the creation of info set (tcode : sq00 and sq02) I need your help, i have to develop a query with a number Purchase Order and number of invoice. For example : for a number of invoice : 5105617263 i have with TOA

  • SCCM 2012 SSRS modify default reporting Link

    Hi,    We have a requirement in SCCM 2012 reporting to change the default reporting link (http://netbiosname/reports ) to (http://fqdn/reports ) , the reason is users from a different domain are not able to access the link with NetBIOS name when the

  • Portal integration with Exchange server 2003 issues.

    Hello, We are using NW04s EP 7.0 SP16 and Exchange server 2003. We are trying to perform OWA and Groupware integration. Both the servers are in the same domain. I have followed all the steps in the notes and documents available there in SDN. There ar