Could not update OS of iPhone
Computer running windows XP
Could not update OS of iPhone 5 from 6.0 to 6.1.2. Download process hang after only 1% Download
Internet Security software Norton Antivirus. Could Norton prevent the download?
Thanks. It works. I am surprise that Norton Antivirus will stop the connection with an Apple Download site. I should pass this information to them.
The second problem was when I backup the IPhone 4 and try to restore that to iPhone 5. Nothing went through. I noted that the backup file was named user;s iPhone. When iPhone 5 was connected, it automatically backup the phone's data to user's iPhone!!!. So I changed the name of the iPhone 4 backup and managed to restore the data to iPhone 5. It is because I was using iTune in a windows XP setup. Most annoying.
If Apple want to get the windows community to use its phone, they need to make the transfer of old phone data to the new phone foolproof. I don't use an iPhone. Better information on the Support Site will help.
Similar Messages
-
Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets. -
ITunes could not update the carrier settings on your iPhone
When I try to download and install the new carrier settings file, I get the message "iTunes could not update the carrier settings on your iPhone. You do not have enough access privileges for this operation." (I got a similar message when I tried to download and install the OS update.)
I've been able to work around the problem by creating a different user and installing from there. But I'd like to be able to find and correct the cause of the error message instead of using a workaround. It seems like there's a file or folder somewhere that has somehow become read-only. Does anyone know where iTunes downloads the carrier settings and OS update files?Jim VanLeeuwen wrote:
You will find them in separate folders within your user account Library/iTunes folder.
That was it. Somehow the owner of ~/Library/iTunes got changed to root.
Jim VanLeeuwen wrote:
Have you tried using Disk Utility to Repair Permissions?
Right after I posted the message I thought that the age-old placebo of repairing permissions might actually fix my problem. Because of your quick reply I found the ownership problem before repairing permissions. So here was the perfect chance for a test. Repair Permissions ran successfully but the owner of ~/Library/iTunes was still root. Repair Permissions fails the test.
I manually changed the owner to steve and was able to download and install the carrier settings.
Thanks! -
I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.
The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529 -
Trying to update my iphone to v.5.1.1 however it downloads the version but just at the end of updating my phone I get the message: iTunes could not back up the iphone as the back up was corrupt or not compatible.
How can I fix this?
ThanksThe backup and restore from the iCloud was a little unnerving since the restore erased all information from the iPod. The iCloud backup and restore took a long time, but worked. I was very grateful.
Trying again to backup to iTunes locally proved to be the same challenging problem. The same backup to corrupt file was the message. The status bar showing backup seemed to move faster to start, but then slowed to a creep toward the end before the error.
When trying to restore a backup in iTunes, the "Restore" button is grayed out since it is looking for a local copy. Any restore would need to be from the iCloud which already worked but isn't the final solution.
Your suggestions were good, I am just in the same boat. Any thoughts about doing the following?
1) creating a cloud backup
2) resetting the iPod to factory defaults
3) removing all traces of iTunes from my computer and
4) installing iTunes and setting up iPod from scratch.
This is the next thing on my list. -
I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"
Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup". -
Could not update his iphone to os 5
My husband could not update his iphone to os 5 from his computer (due to itunes not being upgradeable) so he jumped on mine and upgraded, he later mentioned the warning about losing all content. He did back up on his computer, thinking he could go to his computer to get all his info and apps back after upgrading. UGH! So now I am wondering, can that backup that is on his old mac be transferred to my Mac book Pro, and fix the problem. If so can some kind soul direct me to easy instructions?
My husband could not update his iphone to os 5 from his computer (due to itunes not being upgradeable) so he jumped on mine and upgraded, he later mentioned the warning about losing all content. He did back up on his computer, thinking he could go to his computer to get all his info and apps back after upgrading. UGH! So now I am wondering, can that backup that is on his old mac be transferred to my Mac book Pro, and fix the problem. If so can some kind soul direct me to easy instructions?
-
Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?
Resolve iOS update and restore errors
-
No success upgrading iPhone to iOS 5.0.1. Received an error, "could not update due to firmware file not compatible". I have a Windows pc. Help??
Check that and also their is a windows update. Update and try again. email me if you have the same problem I'd be happy to keep helping you with this problem
< Email Edited By Host > -
I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it. How do I fix this?
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
TS3198 iphone could not updated unknown error occurred(11)
iphone could not updated unknown error occurred(11) when restoring the iphone 3g. Please help.
When I search for the error code, everything leads to articles about the device being jailbroken, which would mean Apple doesn't support that device anymore. Can anyone confirm this?
-
when i try to update to 6.0, itunes says "itunes could not back up the iphone "****** iphone" because a session could not be started with the iPhone? help?
i hope you have 30 dollars to blow on top of what you already spent on your ipod....because thats what apple wants to answer your question ...if its out of warranty
-
When restoring and updating my iPhone I am getting the following message " iTunes could not update to the carrier settings for your iPhone.an unknown error occurred (1630).can anyone please with a knowledge tell me what I should do please. Thank you
The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........ -
ITunes could not update this iPhone because of an unknown error occurrence (24)
Type Phone iPhone 4g cdma
Please, help
When I update my phone show me this letter: ITunes could not update this iPhone because of an unknown error occurrence (24)I don't think that's an iTunes error code; sounds like a Windows one: http://support.microsoft.com/kb/310123
I would remove iTunes and all its components completely, reinstall, and try again. Try on another computer if you can also.
Remove & reinstall iTunes: http://support.apple.com/en-us/HT1923
~Lyssa -
i could not update my divice in a latest version ,even my iphon 3gs can't get cunnect into my i tunes , how could i do that easily?
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com.
Maybe you are looking for
-
Help with AS 3.0 in CS4 (Links)
I have been building a site, and on the home page I have some images, and text fields that I have converted to buttons. I am trying to link these button to webpages. I use this code: var getYahoo:URLRequest = new URLRequest("http://www.yahoo.com"); h
-
Error: Could not save "file name" because the file name was not valid. (PS CS6 + WIN 7)
I have recently purchased a new desktop under WIN 7 as well as Adobe Creative Suite CS6. My first internal hard disk is 2 TB, the second one installed is from my old PC, 250 GB. I am getting this error when trying to save a file over an existing file
-
Hi all, The string displayed in the combo box is in the left side, is there a method to move it to centre. without giving spaces before the string in the edit items. The image is attached below Solved! Go to Solution. Attachments: combo box.JPG 5 KB
-
Hi all, this thread is in continuation with thread. Re: EBS upgrade path Applicaiotn=11.5.10.2 DB=10.2.0.5.0 OS= OEL 4.8 Nodes configuration is 1+1+1 i.e. Node Name erpapps (Admin+Web+Form+Concurrent) erpdb db tier erpdrdb standby database <b>want to
-
Hi, Cannot communicate with other instrument devices (Using AT-GPIB card)
Using AT-GPIB card to communicate with instruments that the running program is in C. After installed 488.2 software and test Hardware Diagnostic Test and Software Diagnostic Test. Everything is OK but after I run execute file the errors appeared. The