"Could not use the clone stamp because the area to clone has not been defined (Alt-click to define a source point)".

Few users access our Photoshop through Citrix on a mac but use a Windows 7 platform once they're in Citrix. They're all having issues using the Clone Stamp tool. Get the error "Could not use the clone stamp because the area to clone has not been defined (Alt-click to define a source point)". We've reset the clone stamp tool, reset all the tools, and reset the preferences. We've made sure that we're in All Layers. Nothing seems to be working. None of the other forums helped either. Adobe support is no help either.
Thanks,
Moe.

Did you check with Citrix support? Did you try both of the Alt keys.

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Could not use the clone stamp tool because the area to clone has not been defined

Freshly installed Elements 10. Can not use the option-mouse click to define an area for the clone stamp. The error I get is:
Could not use the clone stamp tool because the area to clone has not been defined (option-click to define a source point).
New Mac Mini. Had the same problems in Elements 9 so I installed the 10 trial. Is this a key binding error? Did not have this issue with Elements 9 on my Mac Air or my Windows 7 system.
I'm not a newbie and know how to use the clone tool. I won't say I'm an expert so if it's something related to layers please throw out some ideas.

This problem came back up. I hadn't used PSE since last November and was frustrated to run into it again. I don't think it's a layers issue afterall.
I use a wireless keyboard and mouse on Mini and mouse on Air, although keyboard for Air is upstairs at a desk with monitor for occasional use. Regardless blue tooth is on for these devices. Problem exists. Turn bluetooth off on Air and the problem is gone. It must be related to option key when bluetooth is on, I guess some different mapping. Even when I have bluetooth on and try to use Option key on the Air keyboard it does not work.
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Could not use the clone stamp tool because the area to clone has not been defined (option-click to d

Could not use the clone stamp tool because the area to clone has not been defined (option-click to define a source point). this is what shows up in the command box when ever I click to start to pick the spot i want to use as the clone. makes my cloning tool useless. can any one help? I have reset the tools restrted my computer. i am at a loss...

Are you working with more than one layer? If you are working with multiple layers it makes a difference when selecting source spot and then trying to clone to a different layer. I find that I have to be sure I am selecting the corresponding layers for source and then for application when working within multiple layers.
At least for me this is the case when getting that type of message. I am very new to this program though, so maybe someone else has a more concise answer for you.
Good luck and write again if this doesn't help.
Moon52
Sent from my iPhone

A prompt that says "Could not use the clone stamp because the are to clone has not been defined (option-click to define a source point), appears EVERY time I try to use the clone stamp. What is wrong and how can I fix this

A prompt that says "Could not use the clone stamp because the are to clone has not been defined (option-click to define a source point), appears EVERY time I try to use the clone stamp. What is wrong and how can I fix this?

If a tool is acting up, one suggestion is to reset the tool.
Ctrl-click on the clone tool icon in the Options bar and select Reset Tool.

Could not use the clone stamp because the area to clone has not been defined (option-click to define a source point

Why is this not working??!

Presumable because you have not followed the instruction implicit in the error message:
…option-click to define a source point…
Read the Help file if you do not know how to do that.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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"Could not use the clone stamp because the area to clone has not been defined (Alt-click to define a source point)".

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