Could not verify E-mail address. Check network settings.

Hi,
Got another problem with facetime today.
Downloaded Facetime 1.0 from the app store today. Installed ok. But when opening, I am taken to the Authentication stage. I log in using my Apple ID ,then choose my e-mail address. When I move to the next stage, I receive the above message.
I am connected to the internet ok and have logged in ok.
I then track down the page for my Apple Id - https://appleid.apple.com . I log into my page and next to my email address, it states "Not Verified." There is a green "Verify now" button next to it. I pressed it and nothing more seems to happen. The blue progress bar completes and the spinning icon stops and the page reload icon appears, suggesting to me that the job is complete.
So I go to my email client (Gmail) and no email arrives, in any folder including spam folder. so I recheck in Thunderbird. Nothing!
Anyone have any idea why my email account is not verified?
Cheers,
Martin

Well, my problem appears to be solved!
I was trying to log in using my iTunes information, but this is not my Apple Id. My username in this forum is my apple Id.
For some reason, my iTunes and app store details were auto-completing the forms.
When I tried with the username from this forum, it went straight through!!
Account e-mail was already verified when I logged into my Apple Id help page.
Problem solved

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