Couldn't Connect to the source mailbox - New-MailboxRestoreRequest

Having major issues with recovering a mailbox for a user, we have created a recovery mailbox db and it's mounted fine and not in a dirty shutdown state, but when I try any variations of  'New-MailboxRestoreRequest' I get the below message:
New-MailboxRestoreRequest -SourceDatabase "RDB18" -SourceStoreMailbox "roger Hodges" -TargetMailbox otest -AllowLegacyDNMismatch
Couldn't connect to the source mailbox.
    + CategoryInfo          : NotSpecified: (0:Int32) [New-MailboxRestoreRequest], RemotePermanentException
    + FullyQualifiedErrorId : 3E0814F2,Microsoft.Exchange.Management.RecipientTasks.NewMailboxRestoreRequest
I've tried Restore-Mailbox also and get the below error:
Restore-Mailbox -Identity "otest" -RecoveryDatabase "RDB18" -RecoveryMailbox "Roger Hodges" -TargetFolder Recovery
Confirm
Are you sure you want to perform this action?
Recovering mailbox content from mailbox 'Roger Hodges' in the recovery database 'RDB18' to the mailbox for 'OWA Test
([email protected])'. This operation may take a long time to complete.
[Y] Yes  [A] Yes to All  [N] No  [L] No to All  [?] Help (default is "Y"): a
Error was found for OWA Test ([email protected]) because: Error occurred in the step: Opening source mailbox.
 Failed to open mailbox by GUID with error: An unknown error has occurred., error code: -1056749260
    + CategoryInfo          : InvalidOperation: (0:Int32) [Restore-Mailbox], RecipientTaskException
    + FullyQualifiedErrorId : A9E3B394,Microsoft.Exchange.Management.RecipientTasks.RestoreMailbox

Hi,
Please try the following command to check this issue:
New-MailboxRestoreRequest -SourceDatabase "RDB18" -SourceStoreMailbox "roger Hodges" -TargetMailbox otest -
TargetRootFolder “folder name” –AllowLegacyDNMismatch
In addition, when running this cmdlet, the source mailbox in the recovery database needs to be identified using one of three possible values: the
DisplayName,
MailboxGUID, or
LegacyExchangeDN values. Keep in mind that you cannot reference the source mailbox using the Exchange Alias when performing a restore. You can use
Get-MailboxStatistics cmdlet to find this information.
Best Regards.

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