Couldn't open "Adobe Photoshop Lightroom 4.pkg". Mac 10.5.8
Getting a error when trying to install
Operation could not be completed. (com.apple.installer.pagecontroller error -1.)
Couldn't open "Adobe Photoshop Lightroom 4.pkg".
Mac 10.5.8
Same error on my laptop as well. Any solutions or ideas? Thanks Brian
Brian,
You need Snow Leopard or Lion.
http://blogs.adobe.com/lightroomjournal/2012/01/lr4betanowavailable.html
Hal
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After 3 different downloads (2 in Safari, 1 in Firefox) I still get this message when I try to open Lightroom package: “Adobe Photoshop Lightroom 4.pkg” is damaged and can’t be opened. You should eject the disk image. I have a feeling it has to do with 3rd-party software on my Mac OSX 10.8.2 - how do I get around that?
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"Adobe Photoshop Lightroom 4.pkg" is untrusted."
I'm having a bit of a problem installing LR4.1 on my MBP (details below.)
I've tried installing a few times, along with rebooting and running disk repair on the disk.
This is the error I get in the console is as follows:
Sep 17 22:04:28 Clearly installd[518]: PackageKit: ----- Begin install -----
Sep 17 22:04:28 Clearly installd[518]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=102 "The package “Adobe Photoshop Lightroom 4.pkg” is untrusted." UserInfo=0x7fc36a11d6a0 {NSLocalizedDescription=The package “Adobe Photoshop Lightroom 4.pkg” is untrusted., NSURL=file://localhost/Volumes/Lightroom%204.1/Adobe%20Photoshop%20Lightroom%204.pkg#com. adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSUnderlyingError=0x7fc36a099fa0 "The operation couldn’t be completed. CSSMERR_TP_NOT_TRUSTED"} {
NSLocalizedDescription = "The package \U201cAdobe Photoshop Lightroom 4.pkg\U201d is untrusted.";
NSURL = "file://localhost/Volumes/Lightroom%204.1/Adobe%20Photoshop%20Lightroom%204.pkg#com.adobe .Lightroom4.pkg";
NSUnderlyingError = "Error Domain=NSOSStatusErrorDomain Code=-2147409622 \"The operation couldn\U2019t be completed. CSSMERR_TP_NOT_TRUSTED\" UserInfo=0x7fc36a099ed0 {SecTrustResult=5, PKTrustLevel=PKTrustLevelNotTrusted, NSLocalizedFailureReason=CSSMERR_TP_NOT_TRUSTED}";
PKInstallPackageIdentifier = "com.adobe.Lightroom4";
Sep 17 22:04:29 Clearly Installer[509]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Sep 17 22:04:29 Clearly Installer[509]: Displaying 'Install Failed' UI.
Sep 17 22:04:29 Clearly Installer[509]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f3
Serial Number (system): C02FQ44QDF91
Sudden Motion Sensor:
State: Enabled
System Software Overview:
System Version: Mac OS X 10.7.4 (11E53)
Kernel Version: Darwin 11.4.0
Boot Volume: Clearly
Boot Mode: Normal
Computer Name: Clearly
User Name: julian (julian)
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: Yes
Time since boot: 12 minutesOkay — I tried downloading with Safari instead of Chrome. I ran the installer and had the exact same error.
Then I logged into another user account on the machine — the 'useradmin' one that our IT guys put on all the laptops and ran the installer. The same error occured eventually, but something new happened — I was told that the installer was untrusted and when I went to reveal more, I thought I should grab a screenshot, which I've attached.
If I click the "Always trust.." checkbox, I still get the error.
Weird.
Let me know what else to try — I'll do whatever you suggest.
Julian -
Hi,
i have the following message when i tried to install LR 5.6
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
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----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe Photoshop Lightroom 5.pkg_5.6 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
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I am running on Mac with OSX 10.9.4
thanks in advance
Olivierolebreth wrote:
how can i solve this issue?
A search of the site would probably be a good start:
https://forums.adobe.com/search.jspa?q=dw006 -
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When it happened to me, it turned out that my permissions to the Application Support folder was unintentionally changed during an update, causing the problem.
A Terminal command fixed it. Copy and paste into Terminal. You need to be allowed to administer this computer from your account.
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downloaded trial for mac, all requirements are met, but cannot get download to open as an application, mac is trying to open with text edit; downloaded several times, every time the disk utility opens
The .dmg was opening with Disk Utility, where it would verify and then mount the "Lightroom 4.0" disc image on my desktop. Clicking on this opened the folder, which contained the .pkg file, but it wouldn't work (opening with TextEditor). I changed the .dmg file to open with DiskImageMounter and thought I would have to manually change the .pkg file as well, but once the .dmg file opened with DiskImageMounter, the Lightroom 4 file opened with it as well and I got the installation screen right away. Installation from that point on went as usual. It was a very frustrating experience, but now I know where to look when a file won't install. But as for your question, they both opened with DiskImageMounter.
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Mylenium -
When downloading on my Mac the Adobe Photoshop Lightroom 4
i got the following error message: "Operation could not be completed (com.apple.installer.pagecontroller error-1)
Couldn't open "Adobe Photoshop Lghtroom 4.pkg"Okay thank you. So will OS X Mountain Lion what I should be buying then?
Date: Sat, 8 Sep 2012 19:50:39 -0600
From: [email protected]
To: [email protected]
Subject: when downloading on my Mac the Adobe Photoshop Lightroom 4
Re: when downloading on my Mac the Adobe Photoshop Lightroom 4
created by John Waller in Photoshop Lightroom - View the full discussion
Google the error message. http://forums.adobe.com/message/4450305 You are getting this error message because your computer doesn't meet the minimum system requirement. Check the link for tech specs :- http://www.adobe.com/products/photoshop-lightroom/tech-specs.html You need OSX 10.6.8 or later
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4683881#4683881
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4683881#4683881. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Photoshop Lightroom by email or at Adobe Forums
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Please help me, I just purchased Adobe lightroom4 online and when i try to download it I get a message that says "operation could not be completed. (com.apple.installer.page controller error- 1.) couldnt open Adobe Photoshop Lightroom 4. pkg" I have no idea what to do here. Thanks!
Hi ,
We really apologize for all the inconvenience which has caused you.
Please check for the system requirements from the below link and see if your computer meet the minimum requirements to install Lightroom 4. As per my understanding, your computer has Core Duo processor. In order to install Lightroom it should be Core 2 Duo and above.
http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
Also check the below link for the different types of Intel Processor for Macintosh.
http://support.apple.com/kb/HT3696
In the meanwhile if these steps doesnt resolve your issues you can contact Adobe support by following the link below:
http://helpx.adobe.com/contact/
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