Counterfeit Ink Message

I just tried to print something but got a Counterfeit Ink message. I have printed with this cartridge before with no issue. The printer is a replacement model sent by HP, the cartridge I'm using came with this printer so it should be from HP
Its model 3050A

I looked up the ink that the Deskjet 3050a takes and as long as the cartridge reads HP 61 that is the proper cartridge. If the ink came with the replacement printer, I would just treat this as an incompatible ink cartridge error message and troubleshoot it as that. So I would start by removing and expecting that cartridge. Then move on the cleaning the cartridge and the cartridge contacts inside the machine. Here is a link to a document that has step by step instructions to help you out. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02244928&tmp_task=solveCategory&cc=us&dlc=en&la...
If you reach the end of that document and still have the issue. I would do a hard reset, here are the instructions:
With the printer plugged directly into a wall outlet, and turned on, unplug the cord from the rear of the printer.
Then unplug the cord from the wall socket.
Wait at least 30-60 seconds
Plug the power cord back into the wall socket first. If the cord has a module in it, make sure that the light on the module is lit up and then plug cord back into the rear of the printer
The printer should power back on by itself, but if not use the power button on front panel to turn machine back on.
I am a former employee of HP...
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Counterfeit ink cartridge ??

I have a HP B210A All In One printer - I keep getting messages that my Ink cartridge(s) are counterfeit. I'm not buying them at some shady place - buying them from Walmart. Anyone else having this problem? What could cause it?I mentioned it to Walmart when I was there and they laughed at me. So what is one to do?

Just to make you aware... I feel this is a sign of a virus. Walmart swears that their ink cartridges are never counterfeit and are always 100% HP ink cartridges. I began getting this message about 2 years ago on my HP Pavilion computer. Shortly after, I began having blue screens and the computer started acting erratically. I would get continuous error beeps and etc. I did a restore, factory restore, and even installed using the restore disks that the computer helped me make when I first purchased it (the computer was only a two years old). I had installed the printer previously on two different computers and had no problems, but when installed on this computer I chose the "go online" link and installed it that way. I think that the link has a virus attached because after that is when I began having all the problems. Two months ago I bought a new Dell computer, and installed using the printer installation disk and had NO problems with this virus on the new computer. I have scanned all of my mothers 1,000's of photographs so I can make copys on cds for my siblings and stupidly was usign Photoshop to fix some of the pictures on my new computer via the network instead of just copying them to the new computer and since then the virus has lept thru my network to all 3 computers. I have had a complete nightmare reinstalling windows on each to overwrite the virus. Especially this one because neither I nor the Dell technicians could get the usb they sent me to work, and they ended up installing two new hard drives and a motherboard in this computer and installing windows via a cd. I finally got this accomplished and had 3 CLEAN computers, but when I just installed the printer again using the online link..... nightmare all over again because once again I have the counterfeit ink cartridge pop up. The ink cartridges are brand new and I am more than a little angry! I will now have to reinstall windows 8.1 again beacause I definitely do not want this computer trashed like the Pavilion after all the blue screening and errors. The virus had to be set on a timer because that computer would work absolutely fine for about 4 to 6 weeks and then start blue screening again. If this were a bad hard drive, memory or something like, it would have been continuously blue screening.

How to turn off "low on ink" message?

I'm ready to strangle the HP guy who programmed in this incredibly annoying "low on ink" message that continues to flood my computer screen every 90 seconds or so. How do I turn this devil off?

Is the cartridge an HP original or a third party reman or refill? The latter generally do not properly show ink levels. I would suggest replacing the depleted cartridge with a fresh original HP cartridge.

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Save and/or quit your applications & documents
Go to Applications>Utilities Folder
Click Disk Utility
Click the Volumne (HD) that you want to check.
Click the Repair Disk Permissions button. (Don't worry about verifying)
At the bottom of window when the repairs have finished, you will see the “most important thing”:
Permission Repairs Complete
The privileges have been repaired or completed on the selected volumne.
Restart your computer to confirm repairs.
Same directions are also in the OS Mac Help Menu.
If that does not work -
Disconnect all peripherals from your computer.
Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.

Low ink message for Deskjet D1341 connected to HP Pavillion always on

Printing continues fine and I replace the cartridge when the ink actually fades. Is there a way to permanently disable this low ink message and is it safe to do so?

Hi - I'm not aware of any time limit with HP cartridges, other than an expiration date, due to the ink and the possibility of it drying up. However, I wouldn't expect that to cause a low ink warning. Try the steps in this document. If that doesn't resolve it, you'll probably need to replace the cartridge.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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Is the cartridge an HP original or a third party reman or refill? The latter generally do not properly show ink levels. I would suggest replacing the depleted cartridge with a fresh original HP cartridge.

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I have an Officejet Pro L7780, it has been working fine for a couple of years, now I have a message of a LOW INK that won't go away even when I install a NEW CARTRIDGE.
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Basically my printer will not allow me to print because my black ink cartridge is "low / empty". I think this is a leftover message from my last cartridge, however it is not recognising this cartrige and not printing!
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Hi @JackMax88, and welcome to the HP Forums!
I see you're having cartridge errors. I would like to help.
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In the meantime, I'd recommend removing the ink cartridges, and perform a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Incompatible ink message

I just purchased new ink cartridge ( HP75) same as always and after installing( same as always) I get message"incompatible print cartridge" . Now what...it's the correct ink cartridge for my printer...same as I always purchase.

Hello memom, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are running into cartridge problems. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi
I'm having the same problem with my L7680 I've been looking through this form and it seems there are a lot of people with similar all in ones having the same problem cleanig, new ink twice resets etc don't seem to help.

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how do I get rid of the annoying messages about my ink cartridges. They are really annoying. One fi the best printers I've had (Photosmart 7520) but these messages are really bugging me.

Artie,
Please take a look at the following:
Create a Printer Assistant Shortcut on your Desktop
Click the Kudos Thumbs-Up to show appreciation and say Thanks.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

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If you have cleaned the printhead with a cloth per the document http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00719450&cc=us&lc=en&dlc=en&product=443024&tmp_... it is time to just replace the printer.
Although I am an HP employee, I am speaking for myself and not for HP.

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Hi - You'll have to contact HP Support for assistance with resetting your printer for a different region. This partricular reset should be covered under warranty. Here is the contact information for South Africa. They'll be able to reset the printer so it will accept the cartridges from South Africa.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Disabling continual Non-HP ink cartridge message

Please help!I can see there have been many others with the same annoying problem, but I can not seem to stop the 'Non-HP Ink cartridge"message coming up on my computer constantly, even when I'm not printing anything! Whenever I am on my computer, the message comes up every 5 seconds. I can't get anything done!I tried unchecking the "Enable bidirectional support" box under "Ports", (as per one of the answers here) but it hasn't worked. I am wondering if I turned my computer off and on again, would that work? I have a HP Pavillion 23 computer.Surely I don't have to unplug my printer every time I'm on my computer and go through this rubbish whenever I need to scan or print something?This is beyond frustrating!Any help would be greatly appreciated.Thanks.

Hi , Welcome to the HP Forums! I understand that you are getting a continual Non-HP ink message with your HP Photosmart Plus B210 on Windows 8. I am sorry for the frustration but happy to look into this for you. Are you using Genuine HP ink cartridges? Or refilled/Non-HP ink? Please see this guide, Can I Refill The Ink In My HP Ink Cartridge? As well as this guide, Ink Usage in Inkjet Printers. In the meantime, please try the solutions within this guide, HP Photosmart Plus e-All-in-One Printer - B210a support. Also, the HP Print and Scan Doctor, might help as well. Hope this information is helpful, and thank you for posting!

Counterfeit Ink Message

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